HP Hewlett Packard Digital Camera 620 Series User Manual

photosmart

620 series

digital

camera

user's manual

Trademark and copyright information

All rights are reserved. No part of this document may be

photocopied, reproduced, or translated to another language

without the prior written consent of Hewlett-Packard Company.

The information contained in this document is subject to

change without notice. Hewlett-Packard shall not be liable for

errors contained herein or for consequential damages in

connection with the furnishing, performance, or use of this

material.

Microsoft® and Windows® are U.S. registered trademarks of

Microsoft Corporation.

Apple, Macintosh, and Mac are registered trademarks of

Apple Computer, Inc.

SD Logo is a trademark.

Materials disposal

This HP product contains the following materials that might

require special handling at end-of-life:

z Alkaline manganese dioxide-zinc or lithium-iron disulfide

AA batteries.

z Lead in the solder and some component leads.

Disposal of this material can be regulated because of

environmental considerations. For disposal or recycling

information, please contact your local authorities or the

Electronic Industries Alliance (EIA) (www.eiae.org).

Table of Contents

1-Getting started

Camera parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Attaching the wrist strap . . . . . . . . . . . . . . . . . . 12

Inserting the batteries . . . . . . . . . . . . . . . . . . . . 12

Inserting the memory card (optional) . . . . . . . . . 13

Turning on power. . . . . . . . . . . . . . . . . . . . . . . 13

Choosing the language. . . . . . . . . . . . . . . . . . . 14

Setting the date and time. . . . . . . . . . . . . . . . . . 14

Installing the software . . . . . . . . . . . . . . . . . . . . 15

Windows . . . . . . . . . . . . . . . . . . . . . . . . . 15

Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . 15

2-Taking pictures

Taking still pictures . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using focus lock . . . . . . . . . . . . . . . . . . . . . . . . 18

Using instant review . . . . . . . . . . . . . . . . . . . . . 18

Recording video clips. . . . . . . . . . . . . . . . . . . . . . . . 18

Using Preview mode . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the self-timer . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Optical zoom. . . . . . . . . . . . . . . . . . . . . . . . . . 21

Digital zoom . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing the image quality . . . . . . . . . . . . . . . . . . . 23

3-Using Playback and the Main menu

Using Playback mode . . . . . . . . . . . . . . . . . . . . . . . 25

Reviewing images. . . . . . . . . . . . . . . . . . . . . . . 26

Reviewing video clips . . . . . . . . . . . . . . . . . . . . 26

Using the Main menu. . . . . . . . . . . . . . . . . . . . . . . . 27

Rotating images . . . . . . . . . . . . . . . . . . . . . . . . 27

Deleting images . . . . . . . . . . . . . . . . . . . . . . . . 28

Viewing thumbnail images . . . . . . . . . . . . . . . . .29

Magnifying images . . . . . . . . . . . . . . . . . . . . . .29

Using the Setup menu . . . . . . . . . . . . . . . . . . . .30

Date & Time. . . . . . . . . . . . . . . . . . . . . . . .30

Welcome Screen . . . . . . . . . . . . . . . . . . . .30

USB Configuration . . . . . . . . . . . . . . . . . . .31

Move Images to Card . . . . . . . . . . . . . . . . .31

Language . . . . . . . . . . . . . . . . . . . . . . . . .32

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

4-Using hp instant share

Using hp instant share to print pictures. . . . . . . . . . . .35

Using the hp instant share e-mail service . . . . . . . . . .35

Adding, modifying, and removing e-mail

addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Selecting images to be e-mailed . . . . . . . . . . . . .37

Windows. . . . . . . . . . . . . . . . . . . . . . . . . .38

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . .38

5-Unloading, printing, and displaying images

Unloading to a computer . . . . . . . . . . . . . . . . . . . . .39

Printing images . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Displaying images on a TV . . . . . . . . . . . . . . . . . . . .41

Displaying a slideshow . . . . . . . . . . . . . . . . . . .41

6-Troubleshooting and support

Problems and solutions . . . . . . . . . . . . . . . . . . . . . . .43

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Error messages on the camera . . . . . . . . . . . . . .50

Error messages on the computer. . . . . . . . . . . . .53

Getting assistance . . . . . . . . . . . . . . . . . . . . . . . . . .53

Finding help on the web. . . . . . . . . . . . . . . . . . .53

HP product support. . . . . . . . . . . . . . . . . . .53

HP photosmart website . . . . . . . . . . . . . . . .53

HP accessibility website. . . . . . . . . . . . . . . .53

hp photosmart 620 user’s manual

Contacting hp customer support. . . . . . . . . . . . . 54

How hp can help. . . . . . . . . . . . . . . . . . . . 54

Before you call . . . . . . . . . . . . . . . . . . . . . 54

Obtaining support in the United States . . . . . . . 54

Free telephone support for one year . . . . . . 54

After the first year . . . . . . . . . . . . . . . . . . . 55

Upgraded warranty options . . . . . . . . . . . . 55

Obtaining support worldwide . . . . . . . . . . . . . . 56

Hewlett-Packard limited warranty statement. . . . . . . . 58

Regulatory information . . . . . . . . . . . . . . . . . . . 60

Appendix A: Batteries and accessories

Managing batteries . . . . . . . . . . . . . . . . . . . . . . . . . 61

Extending battery life . . . . . . . . . . . . . . . . . . . . 62

Rechargeable batteries . . . . . . . . . . . . . . . . . . . 62

Power conservation. . . . . . . . . . . . . . . . . . . . . . 62

Purchasing accessories. . . . . . . . . . . . . . . . . . . . . . . 63

Appendix B: Camera dock

Unloading images to a computer using the dock . . . . 67

Printing images using the dock . . . . . . . . . . . . . . . . . 68

Displaying images on a TV using the dock. . . . . . . . . 68

Appendix C: Reference

Camera specifications . . . . . . . . . . . . . . . . . . . . . . . 69

hp photosmart 620 user’s manual

Getting started

The HP Photosmart 620 digital camera is a 2.1 mega-pixel

camera with 3x optical zoom and 4x digital zoom capability,

and 8 MB of internal memory. You can add additional memory

by purchasing an optional memory card.

You can use the Share menu to select images that you want to

print or e-mail. Then, you automatically e-mail or print your

selected pictures when you connect to your computer. You can

bypass the computer altogether and print your selected pictures

directly on certain HP printers.

You can enhance your experience by purchasing an

HP Photosmart 8881 Camera Dock. The Camera Dock allows

you to easily download images to a computer, send images to

a printer, or view images on a television (TV) individually or as

a slideshow.

NOTE A camera Dock Insert is

included in your camera box.

This insert enables your camera

(and others of the same model)

to use the HP Camera Dock.

Please do not use it without the

Camera Dock, and DO NOT discard it. Instructions for its

use are included with the Camera Dock as well as in

Appendix B of this manual.

1-Getting started

Camera parts

Name

Shutter button

Description

Focuses and locks the exposure of the

camera when pressed halfway down,

and takes the picture when pressed all

the way down

Records a video clip; press once to start

and press again to stop

Video button

Turns the camera power on and off

Power button

Video/self-timer z Solid red indicates that the camera

light

is recording video

z Blinking red indicates that the self-

timer is activated

hp photosmart 620 user’s manual

Name

Zoom lens

Description

3x optical zoom lens allows you to take

telephoto and wide angle pictures

Power adapter

connector

Allows you to connect an optional HP

AC power adapter to the camera to

operate the camera without batteries,

or to charge optional rechargeable

batteries

Battery door

Allows access to the batteries

1-Getting started

11 12 13

8 9 10

Name

Description

Sets the 10 second self-timer for

pictures and video clips

Self-timer button

Increases image quality from

Good to Better to Best

Quality button

Selects the Flash setting

Flash button

Zoom Out

Zooms the lens to wide angle

position

button

Zooms the lens to telephoto

position

Zoom In button

13 Wrist strap mount

Wrist strap attachment

14 Memory card door Provides access to the memory

card and USB connector

15 Memory card slot

Slot where memory card is inserted

hp photosmart 620 user’s manual

Name

Description

16 USB connector

Provides connection to either a

computer or printer by using a USB

cable

17 Image display

Provides menu information to

operate the camera; you can also

preview the picture before taking it

and review it afterward

19 Tripod mount

Activates Preview mode or turns off

the image display

Allows camera to be mounted to a

tripod

Display button

Move to menu options and

navigate through images

Switches to Playback mode and

selects menu options

Turns the HP Instant Share menu

on and off

Arrow buttons

button

Share button

23 Viewfinder light

z Blinking orange indicates that

the camera is busy or is

experiencing an error

z Blinking green indicates that the

camera can’t focus or that you

need to hold it steady for a long

exposure

24 Optical viewfinder Allows you to frame the subject of

the picture

1-Getting started

Setup

Attaching the wrist strap

Attach the wrist strap as shown in the illustration.

NOTE It is easiest to install the wrist strap by inserting it from

the bottom of the camera.

Inserting the batteries

1 Open the battery door on the bottom of the camera.

2 Insert the batteries as indicated.

NOTE For more information about batteries, see Appendix A:

Batteries and accessories on page 61.

hp photosmart 620 user’s manual

Inserting the memory card (optional)

Your digital camera contains 8 megabytes (MB) of internal

memory to store images and video clips. You can also use a

memory card (purchased separately) to store more images and

video clips. After you unload images to a computer, you can

reuse the card.

1 Open the memory card door.

2 Insert the memory card as shown.

3 Close the memory card door.

To remove the memory card, pull the card out.

Turning on power

z Press the Power

button to turn on the camera. When the

camera is ready, the orange viewfinder light is solid.

1-Getting started

Choosing the language

The first time you turn the camera on,

the following screen appears and

prompts you to choose a language.

1 Scroll to the language that you

want by using the Arrow

buttons.

2 Press

language.

to select the highlighted

Setting the date and time

1 Press

repeatedly until your

preferred date format appears

(M = month, D = day, Y = year).

Press the right Arrow button to

highlight the date.

2 Press

to select the first value,

and then use the

buttons to

change it. Press

the same way.

to confirm. Set the remaining values in

3 Press the button to highlight the time format, and then

press if you want to change it.

4 Press the button to highlight the time. Set the time values

in the same way you set the date values in step 2.

5 When finished setting the date and time, press the button

to highlight Exit, and then press

If the batteries are removed from the camera for longer than

ten minutes, you might need to reset the date and time. For

more information about batteries, see Appendix A: Batteries

and accessories on page 61.

hp photosmart 620 user’s manual

Installing the software

The software allows you to unload images from the camera,

view them, print them, and e-mail them. It also allows you to

configure the Share menu on the camera.

Windows

1 Insert the HP Photo & Imaging CD into the CD drive of your

computer. The installation window automatically appears.

NOTE If the installation window does not appear, click Start,

and then click Run. Type X:\Setup.exe, where X is the

letter of your CD drive.

2 Click Next, and then follow the on-screen instructions to

install the software.

To install any bonus software

1 Click Start, click Run, and in the Open box, type

X:\Bonus\setup.exe (where X is the drive letter of your CD

drive).

2 Click OK, and then follow the on-screen instructions to

install the bonus software.

Macintosh

1 Insert the HP Photo & Imaging CD into the CD drive of your

computer.

2 Double-click the CD icon on the desktop.

3 Double-click the installer icon.

4 Follow the on-screen instructions to install the software.

1-Getting started

To install any bonus software

1 Double-click the installer icon located in the Bonus folder on

the CD.

2 Follow the on-screen instructions to install the bonus

software.

hp photosmart 620 user’s manual

Taking pictures

Taking still pictures

You can take a picture with the image display on or off. To take

a picture:

1 Frame the subject that you want to photograph in the

viewfinder.

2 Hold the camera steady and press the Shutter button

halfway down. The camera automatically adjusts exposure

and focus.

3 When the viewfinder light is solid green, press the Shutter

button all the way down to take the picture.

To achieve the best focus in low light conditions, secure the

camera to a tripod and make sure the focus area has sufficient

contrast.

To achieve the best exposure in low light conditions, turn on the

flash when the subject is less than 2 meters away. When the

subject or scenery is more than 2 meters away, turn the flash

off and secure the camera to a tripod to prevent blurring the

image. When the flash is turned off, the longer exposure will

make the image brighter.

2-Taking pictures

If the orange viewfinder light is blinking, you must wait before

taking a picture. This means that the camera is starting up, the

flash is charging, or another situation might exist. For

troubleshooting information, see Chapter 6: Troubleshooting

and support on page 43.

Using focus lock

Focus lock allows you to focus on a subject that is not in the

center of the image. It is also useful to verify that your image is

focused before taking the picture. To use focus lock:

1 Press the Shutter button halfway down to lock the exposure

and focus. When exposure and focus are locked, the green

viewfinder light is solid.

2 When exposure and focus are locked, continue to hold the

Shutter button halfway down, and you can re-frame or

adjust your subject for proper positioning.

3 Press the Shutter button all the way down.

Using instant review

After you take a picture, the image display shows the image

while it is being saved to memory. You can delete the image

before it is saved by pressing the left Arrow button.

Recording video clips

To record a video clip:

1 Frame the subject that you want to record.

hp photosmart 620 user’s manual

2 Press and release the Video

button to start recording.

You will see REC on the image display. No audio will be

recorded.

3 To stop recording at any time, press the

button again.

After recording has stopped, the last

frame of the video clip remains on

the image display during instant

review. During this time, the video

clip is saved to memory unless you

choose to delete it.

During recording, the green viewfinder light and the red

Video/self-timer light are solid. You can view the time

remaining for recording on the image display. The camera

automatically stops recording when the timer reaches zero.

NOTE To delay recording by 10 seconds, simply press the

Self-timer

pressing the

button to activate the self-timer before

button.

Although the maximum recording time for a video clip is

always 30 seconds, the number of video clips you can record

can be increased by using a memory card. Video clips can be

very large and use a lot of space on the memory card.

2-Taking pictures

Using Preview mode

You can also use the image display

to preview a picture and show a

more accurate view of what your

picture will look like. This is useful

for close-up pictures and for

instances in which framing your

subject precisely is important.

To take a picture by using the image display:

1 Press the Display

button to activate Preview mode.

2 Frame your subject in the image display, and then press the

Shutter button.

In addition to taking pictures and recording video clips, you

can zoom in on your subject, adjust the flash setting, determine

how many more pictures can be taken, or increase the quality

of your image—all from within Preview mode.

NOTE Using the image display consumes a large amount of

battery power.

Using the self-timer

To use the self-timer:

1 Secure the camera to a tripod or set it on a stable surface.

2 Frame your subject in the viewfinder or image display.

3 Press the

button once. The self-timer icon appears on the

image display.

4 Press the Shutter button all the way down, and then release

it. The Video/self-timer light and viewfinder light blink for

10 seconds before the picture is taken.

hp photosmart 620 user’s manual

Using zoom

Optical zoom

Use optical zoom to make your subject appear closer. To use

optical zoom:

z Press the Zoom Out/Zoom In

button to move the

lens between wide angle and telephoto positions (1x to 3x).

Use the telephoto position for close-up pictures.

Optical zoom can be used for video clips, but you cannot

adjust the setting while recording.

Digital zoom

To use digital zoom:

1 Press the

the picture by using the image display.

2 Press and hold the right side of the

reach maximum optical zoom, then release the button.

button to activate Preview mode, and frame

button until you

3 Press and hold the right side of the

button again to

turn on digital zoom. (Digital zoom goes from 1.3x to 4x.)

A yellow cropping frame appears in the image display

showing the region captured.

To cancel digital zoom, press and hold the left side of the

button until zooming stops, and then release. You can

also cancel digital zoom by exiting Preview mode.

NOTE Digital zoom does not work when recording video

clips.

2-Taking pictures

Using the flash

When the camera is turned on, the flash is automatically set to

Auto Flash. If you change the flash setting, the camera will

remain in that setting until you change it again or turn off the

camera. By using the Flash button, you can move through

the flash settings in the following order.

Icon Setting

Description

Auto Flash The camera measures light and uses the

flash if necessary.

Red-eye

reduction

The camera measures light and uses the

flash with red-eye reduction if necessary.

Flash On

The camera always flashes. If the light is

behind your subject, you can use the

flash to increase the light on the front of

your subject. This is also called “fill-

flash.”

Flash Off

The camera will not flash. Use this setting

when you do not want a flash (such as

with distant objects). This might result in

long exposures that will require a tripod.

hp photosmart 620 user’s manual

Changing the image quality

The camera has three image quality settings: Good, Better, and

Best. You can view the current quality setting, as well as the

number of pictures that can be taken, on the image display.

This setting determines the quality of the images and how

many images can be stored in internal memory or on the

memory card. Higher quality images take up more space in

memory. The following table identifies the approximate number

of pictures that you can take at each setting based on internal

memory or a 16 MB memory card with digital zoom off.

Setting Icon

Good

Description and capacity

This is the most memory-efficient setting.

This is recommended for sending images in

e-mail or posting to the Internet.

Internal memory—87 images

16 MB memory card—200 images

Better

Best

This setting produces high-quality images

and requires less memory than Best. This is

recommended for printing pictures

10 by 15 cm (4 by 6 inches). This is the

default quality setting.

Internal memory—14 images

16 MB memory card—32 images

This setting produces the highest-quality

images and uses the most memory. This is

recommended if you plan to enlarge

images, or print images that are

20 by 25 cm (8 by 10 inches) or larger.

Internal memory—7 images

16 MB memory card—17 images

2-Taking pictures

To change the image quality:

Press the Quality

button until the setting you want appears

on the image display. The settings change incrementally from

Good to Better, and then to Best.

hp photosmart 620 user’s manual

Using Playback and

the Main menu

Using Playback mode

After you have taken some pictures and they are stored in the

camera, you can view them in Playback mode. You can also

view video clips.

Icon

Description

Indicates the quality setting of the image

Indicates zoom level

12.25.2001 Date the image was taken

Visible if a memory card is inserted

Indicates battery level

12 of 43

Image number of total number of images

stored in the camera or on the memory card

(if inserted)

3-Using Playback and the Main menu

Reviewing images

To review images that are stored in the camera’s memory:

1 Press

2 Scroll through your images by using the

and hold the buttons to scroll automatically.

or use the

buttons to activate Playback mode.

buttons. Press

NOTE To preserve battery life, connect to an optional HP AC

adapter while reviewing your images. For more

information, see Appendix A: Batteries and accessories

on page 61.

If you do not have images stored in

your camera or on the memory card,

the No images screen appears on the

image display. To return to Preview

mode, press the

button.

Reviewing video clips

You can review video clips the same way that you view images

on the camera. When a video clip is reviewed, a video icon

and progress bar appear in the lower-right corner of the image

display. Video clips begin playing automatically. When

reviewing video clips:

• Press the button to navigate to the next image.

• Press the button to reset the video clip to the first frame

or navigate to the previous image.

hp photosmart 620 user’s manual

Using the Main menu

Use the Main menu in Playback mode

to rotate, delete, or magnify images.

You can also view thumbnails of your

images, or change the settings on the

camera. To view the Main menu,

press

twice (or just once if

Playback mode if activated). Scroll

through the menu options by using the

buttons.

Icon

Description

Rotates the image 90 degrees clockwise per

rotation

Deletes the current image or all images and files;

formats internal memory or the memory card

Undelete restores the last deletion you made

Displays images as thumbnails (nine at a time)

Magnifies the view of the current image

Allows you to adjust the camera settings

Exits the Main menu

Rotating images

Selecting the Rotate

option from the Main menu rotates the

current image in 90-degree increments clockwise on the image

display. The image rotation is permanent. To rotate an image,

press

and then select ROTATE.

3-Using Playback and the Main menu

Pressing

again rotates the image

an additional 90 degrees.

NOTE This option works only on still

images, not video clips.

Deleting images

Selecting the Delete

option from

the Main menu deletes the current

image or all images.

Scroll to the image you want by using

the

buttons. Highlight the image,

and then press

. By using the

option, you can select:

z This Image - Deletes the current image.

z All Images or All Images on Card - Deletes all images from

internal memory or the memory card (if inserted).

z Format Memory or Format Card - Deletes all images and

files from internal memory or the memory card (if inserted),

and formats either internal memory or the memory card.

z Undelete - Appears if you have deleted any images or video

clips. This option restores the last deletion you made. The

Undelete option is available until another picture or video

clip is taken, another deletion occurs, or the camera is

turned off or connected to your computer.

z Exit - Exits the Delete menu.

hp photosmart 620 user’s manual

Viewing thumbnail images

Selecting the View Thumbnails

option from the Main menu enables

you to view up to nine thumbnail

images at a time on the image

display.

You can scroll through thumbnail

images by using the

buttons. To

view an enlarged image, select it, and

then press (pressing also

exits this option). To move to the next

set of images, use the buttons.

Magnifying images

Selecting the Magnify

option from

the Main menu enlarges your images

on the image display.

Select an image that you want to

magnify, and then press

. A

progress bar is visible on the image

display as the image is magnified.

Use the

buttons to scroll the magnified image. Press

view the Magnify menu. The menu allows you to change the

scroll direction, change the magnification, or exit.

NOTE This option works only on still images, not video clips.

3-Using Playback and the Main menu

Using the Setup menu

Selecting this option from the Main

menu enables you to configure

preferences on the camera.

Move through the Setup

using the buttons, and then press

to make your selection.

menu by

Date & Time

This setting determines the current date and time for the

camera. For information about setting the date and time, see

Chapter 1: Getting started on page 7.

Welcome Screen

This setting determines the image that

appears when the camera is turned

on. You can set any image available

in the camera or the HP logo, which is

the default setting.

To set the Welcome Screen:

1 Press

or use the

buttons to activate Playback mode.

2 Locate the image that you want, and navigate to the Setup

menu.

3 Select Welcome Screen, and then press

Image, and then press again.

. Select This

hp photosmart 620 user’s manual

USB Configuration

This setting determines how the camera appears when

connected to a computer. To change the connection setting:

1 Select USB Configuration in the

Setup menu.

2 Using the

buttons, make one

of the following choices and press

• Digital Camera - causes the

computer to recognize the

camera as a digital camera (Picture Transfer Protocol

(PTP) standard). This is the default setting on the camera.

• Disk Drive - causes the computer to recognize the camera

as a disk drive (Mass Storage Device Class (MSDC)

standard). Use this setting for unloading and sharing on

a Macintosh computer or unloading to Windows

operating systems if no HP Photo & Imaging software is

loaded on the computer.

Move Images to Card

This option allows you to move

images from the camera’s internal

memory to a memory card. This

option appears only if you have a

memory card inserted and internal

memory contains at least one image.

3-Using Playback and the Main menu

If the memory card can store all of the

images from internal memory, you are

prompted to move all images. If the

memory card is running out of space,

you can move only the number of

images that will fit on the card.

If you select Yes to move images, a

progress bar will appear on the

image display, showing the progress

of the move. The images previously

stored in internal memory are deleted

after they are moved to the memory

card.

NOTE When a memory card is inserted, only the images on

the card can be viewed. If you want to view the images

stored in internal memory, you must first remove the

memory card.

Language

This setting determines the language of the menus and the text

on the image display. For information about how to select a

language for your camera, see Chapter 1: Getting started on

page 7.

Exit

This option exits the Setup menu and returns to Playback mode.

hp photosmart 620 user’s manual

Using hp instant

This camera has an exciting feature called HP Instant Share.

This feature lets you select images in the camera to be

automatically processed later when the camera is connected to

your computer or to certain HP printers.

For example, you can select images that you want to have

printed, then connect the camera to the computer or printer,

and the selected images will be printed automatically.

As another example, you can select images in the camera to

be automatically processed by HP’s e-mail service. When the

camera connects to your computer, the selected images are

e-mailed to family, friends, or any e-mail address that you

specify. The details about this are explained later in this

chapter.

When you press the Share

button on the camera, the most

recently taken or reviewed image appears on the image

display, along with any e-mail or print destinations that have

been selected for the image. The

buttons allow you to

scroll through the images to see destinations for the other

images in the camera.

4-Using hp instant share

After you press the

button, you can activate the Share menu

by pressing

. The following table provides information

about the Share menu.

Icon

Description

Print 1 copy of current image.

If paper size is 4 by 6 inches or 8.5 by 11 inches,

the picture is printed 4 by 6 inches. If paper size is

A4 or A6, the picture is printed at A6 size.

Print 2 copies of current image.

E-mail... Lets you add e-mail addresses to the

Share menu. This procedure is explained later in

this chapter.

Check mark indicates a destination has been

selected for the currently displayed image. (You

can select more than one destination per image.)

hp photosmart 620 user’s manual

Using hp instant share to print

pictures

1 Turn on the camera, then press the

button.

2 Use the

buttons to scroll to the image you want to print.

Video clips cannot be selected for printing.

3 Press

to activate the Share menu, then use the

buttons to scroll to the print option you want.

4 Press , and a appears next to that option.

buttons and repeat

5 Scroll to other images by using the

steps 3 and 4 to select print options for each image.

6 When you are finished selecting all the images you want to

have printed, press the

button.

7 The next time you connect the camera to your computer or a

compatible printer, the images you selected will be

automatically printed. See Chapter 5: Unloading, printing,

and displaying images on page 39 for information about

connecting the camera to a computer or printer.

NOTE The Share menu creates a standard Digital Print Order

Format (DPOF) file for print options.

Using the hp instant share

e-mail service

Using HP Instant Share to e-mail images involves three steps:

1 Adding e-mail addresses to the Share menu on the camera

(using your computer and the camera together).

2 Selecting images to be e-mailed (using the Share menu on

the camera).

3 Connecting the camera to your computer to send selected

images.

4-Using hp instant share

Adding, modifying, and removing

e-mail addresses

NOTE You will need an internet connection to complete this

procedure.

1 Open the HP Director in the HP Photo & Imaging software,

select your camera in the Select Device menu, then in the

Settings menu, click Camera Share Menu Setup.

2 Turn on the camera and connect it to your computer (by

using a USB cable or an optional HP Camera Dock).

3 On the computer, click Retrieve from Camera.

4 In the screen called Modify Share Menu, verify that Photo E-

mail is visible above the Add... button, then click the Add...

button.

5 If you are using a Macintosh computer, skip to step 7. If you

are using a computer running Windows, you will be asked

to sign in to HP’s Passport program. HP Passport allows you

to use HP’s free e-mail service and other services that might

be available in the future. The first time you see this screen,

you will need to register as a new user. Follow the on-screen

instructions for doing that.

6 Once you have successfully registered, sign in to the HP

Passport program, and then the Photo E-mail Setup screen

will appear. Here, you can enter an e-mail address and

specify how you want it to appear in the camera’s Share

menu. You can also enter a subject and body text to go with

the e-mail that will be sent to that address. After completing

the form, click Next. In the confirmation screen that appears,

click Finish.

hp photosmart 620 user’s manual

7 Your newly added e-mail destination should now appear in

the Modify Share Menu screen (in the Current Share Menu

section). To add additional e-mail addresses to the camera’s

Share menu, repeat steps 4-6. You will not need to sign in to

the HP Passport program again.

8 When you have finished adding e-mail addresses, click on

Save to Camera to add the new addresses to the camera’s

Share menu. When the computer confirms that the

addresses were saved to your camera, disconnect the

camera from the computer, and press the

button to view

the new e-mail destinations in the Share menu.

9 You are now ready to select images to be e-mailed. See the

next section for how to do this.

NOTE You can also start the process described above from

your camera, by selecting E-mail...

menu.

on the Share

Selecting images to be e-mailed

1 Turn on the camera, then press the

2 Use the buttons to scroll to an image you want to

e-mail. Video clips cannot be selected for e-mail.

button.

3 Press

to activate the Share menu, then use the

buttons to scroll to the e-mail destination that you want to

select.

4 Press

to select the e-mail destination, and a check mark

appears next to that selection. (You can select more than

one e-mail destination or print option for an image.)

5 Scroll to other images by using the

buttons and repeat

steps 3 and 4 to select e-mail destinations for each image.

6 When you are finished selecting all the images you want to

e-mail, press the

button.

4-Using hp instant share

7 The next time you connect the camera to your computer,

images are unloaded to the computer, and the images

selected for e-mail will be sent to their respective

destinations.

The way in which the images are e-mailed works differently on

Windows and Macintosh computers.

Windows

Images are not e-mailed directly to anyone. Rather, a message

is sent to each e-mail address that you selected in the Share

menu. The message contains a thumbnail of each of the

images that were selected for that address, as well as a link to

a web page where the recipient can view the images. From that

web page, the recipient can do things like reply to you or print

the image. This makes it easy for people who use different

e-mail programs to be able to see your images without the

difficulty of dealing with e-mail attachments.

Macintosh

Images are e-mailed directly to recipients using the default

e-mail program on your computer.

hp photosmart 620 user’s manual

Unloading, printing,

and displaying

images

Once you have taken pictures, you can unload them from your

camera to a computer, print them directly to a printer, or

display them on a TV (using the optional HP Camera Dock).

Unloading to a computer

NOTE You can also use the optional HP Camera Dock to do

this task. See Appendix B: Camera dock on page 65 for

details.

NOTE If you are using a Macintosh computer, switch the

camera to Disk Drive in the USB Configuration menu

found in the Setup menu.

1 Your camera came with a special

USB cable for connecting the

camera to a computer. Connect

the larger end of that USB cable to

the computer.

2 Open the memory card door on

the side of the camera and

connect the small end of the USB

cable to the USB connector on the

camera.

5-Unloading, printing, and displaying images

3 Turn on the camera. The HP Image Unload software will

launch on your computer, and the images in the camera will

automatically unload to the computer. If there were any

images in the camera that were selected in the Share menu

for printing or e-mail, those actions are started after the

images have been unloaded to the computer.

4 When the unload screen on the computer says Finished,

your images have been saved and shared. You can now

disconnect the camera from the computer.

NOTE To unload the camera images to a computer that does

not have the HP Photo & Imaging software installed on it,

switch the camera to Disk Drive in the USB Configuration

menu found in the Setup menu. This allows the camera to

appear as another disk drive on the computer.

Printing images

NOTE You can also use the optional HP Camera Dock to do

this task. See Appendix B: Camera dock on page 65.

To print images that have been unloaded to the computer, you

can use the HP Photo & Imaging software that was shipped

with the camera.

You can also connect the camera directly to any HP DeskJet or

Photosmart printer that has a USB connection, then print

images selected from the camera’s Share menu or all images

in the camera.

hp photosmart 620 user’s manual

1 Your camera came with a special

USB cable for connecting the

camera directly to a printer.

2 Connect the square end of the USB

cable to the printer.

3 Open the memory card door on

the side of the camera and

connect the small end of the USB

cable to the USB connector on the

camera.

4 Adjust the settings in the Print

Setup menu on the camera to

complete the printing process.

Displaying images on a TV

Images in your camera can easily be displayed as a slideshow

on almost any TV. You must use the optional HP Camera Dock

to do this task. See Appendix B: Camera dock on page 65.

Displaying a slideshow

Once the camera is connected to the TV with the optional HP

Camera Dock, you are ready to start.

1 Turn on the camera. The

button on the Camera Dock

button to display the Slideshow

should light up. Press the

menu. The menu choices are described in the following

table.

5-Unloading, printing, and displaying images

Option

Description

NTSC Television

Used mostly in North America and

Japan

PAL Television

5 Sec/Image

10 Sec/Image

Used mostly in Europe and Asia

Displays each image for 5 seconds

Displays each image for 10 seconds

Manual Advance Waits for you to advance each image

using the buttons on the camera

Starts the slideshow

Begin

2 To change an option in the Slideshow menu, highlight the

selection and press . Each time is pressed, the next

option is selected. All selections except Begin are stored in

the camera and become the defaults until changed.

3 To start the slideshow, select Begin. The camera’s image

display turns off and the slideshow starts on the TV. The

slideshow begins with the image last taken or reviewed and

displays each image in sequence. When the end is reached

the sequence moves to the beginning and continues. Video

clips are always played to completion, regardless of the rate

you specified in the Slideshow menu.

4 To exit the slideshow, press the

button on the dock or turn

off the camera.

At any time during the slideshow, you can press the

buttons to move forward or backward. Pressing and holding

these keys auto repeats similar to Playback mode.

NOTE The Main menu and Share menu are available during

the slideshow. You can rotate, delete, view thumbnails,

magnify, share, etc. during the slideshow.

hp photosmart 620 user’s manual

Troubleshooting and

support

Problems and solutions

Problem

Possible cause Solution

The camera

The batteries Use only photo-quality AA

does not turn are not

lithium, alkaline, or

NiMH batteries.

on.

functioning

correctly.

Ensure the batteries are inserted

correctly.

The charge in the batteries can

be low or completely drained.

Try inserting new or recharged

batteries.

The HP AC

Ensure that the HP AC adapter is

adapter is not not damaged or defective. If it

functioning

correctly.

appears undamaged, plug it into

an electrical outlet with power.

The HP AC

adapter is

If you want to use battery power,

disconnect the HP AC adapter

connected to from the camera. If you want to

the camera,

but it is not

use AC power, connect the HP

AC adapter to a working

connected to a electrical outlet.

power outlet.

6-Troubleshooting and support

Problem

Possible cause Solution

The camera

does not

The camera is Turn on the camera.

off.

respond when

I press a

button.

The camera is The camera buttons other than

connected to a

computer.

the

button do not respond

when the camera is connected to

a computer.

The batteries

are drained.

Replace or recharge the

batteries.

The camera

has stopped

operating.

Remove and reinsert the

batteries. Replace the batteries if

necessary.

The camera

does not take press the

a picture when Shutter button

You did not

Press the Shutter button all the

way down.

I press the

Shutter button.

hard enough.

hp photosmart 620 user’s manual

Problem

Possible cause Solution

I replace the

camera

batteries

frequently.

Extended

Use an HP AC adapter to power

image display the camera when you are using

use and

the image display for an

excessive use extended period of time and

of flash

when you are unloading several

consume a lot images to your computer.

of battery

power.

Use the flash only when needed.

Do not use ordinary alkaline

batteries. Purchase higher-grade

batteries, such as “ultra” or

“premium” grade alkaline or

photo-lithium batteries, or switch

to rechargeable NiMH batteries.

The NiMH

You must recharge all NiMH

batteries you batteries after fully draining

are using were them four times for the batteries

recharged

incorrectly.

to reach their optimum capacity

and performance.

The wrong

The batteries

Reset the date and time by using

date and/or died or were the camera menus.

time is shown. removed from

the camera for

more than 10

minutes.

6-Troubleshooting and support

Problem

A long delay The camera

occurs

between the

time I press the exposure.

Possible cause Solution

Press the Shutter button halfway

needs time to down to let the camera focus,

focus and set then when you press all the way

down, there is much less delay.

Shutter button

The flash is

Wait until the orange viewfinder

light stops blinking before taking

another picture.

and the

recharging.

camera takes

a picture.

The self-timer Turn the self-timer off.

is activated.

The camera is Wait a few seconds for the

still saving the camera to finish processing the

last picture you image, and then press the

took.

Shutter button.

The camera can store up to three

images in memory at a time.

My image is Your subject

Do not try to get closer than the

blurry.

was too close camera’s minimum focus range

to the camera of 20 cm (approximately 8

lens.

inches).

You moved the Hold the camera steady as you

camera while press the Shutter button or use a

you took the

picture.

tripod.

The light is low In dim light, the camera requires

and the flash is longer exposure. Use a tripod to

turned off.

hold the camera steady, improve

lighting conditions, or use the

flash.

hp photosmart 620 user’s manual

Problem

Possible cause Solution

My image is There was not Before taking the picture, press

too dark.

enough light. the Shutter button halfway down

to adjust focus and exposure

automatically. Use the Flash Off

setting and hold the camera

steady. Wait for natural lighting

conditions to improve or add

indirect lighting.

The shutter

speed was too a longer exposure, and hold the

fast. camera steady (or use a tripod).

The flash was Make sure your subject is within

Use the Flash Off setting to take

on, but the

subject was

3 meters (approximately 10 feet)

of the camera when you take the

too far away. picture using the flash.

A light shone Use the Flash On setting to

behind the

subject.

brighten the subject when there

is a bright light such as the sun

or a window behind your

subject.

Your finger

blocked the

flash.

Be sure to move your fingers

away from the flash when you

take a picture.

6-Troubleshooting and support

Problem

My image is The flash

too bright. provided too

Possible cause Solution

Change the flash setting to Flash

Off.

much light.

A natural or

artificial

source other

Try taking the picture from a

different angle. Avoid pointing

the camera directly toward a

than the flash bright light or reflective surface

provided too

much light.

on a sunny day.

You were too Move back from the subject or

close to the set the flash to Flash Off and

subject to use take the picture again.

the flash.

hp photosmart 620 user’s manual

Problem

Possible cause Solution

When I

The camera is Turn on the camera.

turned off.

connect the

camera to my

computer, the

software says

it cannot find

the camera.

The cable is

Make sure that the cable is firmly

not connected connected at both ends.

correctly.

The camera is Connect the camera directly to a

connected to USB port on the computer.

the computer

through a USB

hub and your

USB hub is not

compatible

with the

camera.

The camera is Connect the camera to a USB-

not working

correctly.

enabled HP DeskJet or

HP Photosmart printer and print

an image. This will verify that the

image, memory, USB connection

to the camera, and USB cable

are functioning correctly.

When I

The USB

Change the USB Configuration

connect the

camera to a

Macintosh

Configuration setting to Disk Drive.

setting is not

set to Disk

computer, I do Drive.

not get a Disk

Drive icon on

my desktop.

6-Troubleshooting and support

Error messages

You might receive error messages on the camera’s image

display or on your computer screen.

Error messages on the camera

Message

Possible cause Solution

BATTERIES

DEPLETED

Camera is

shutting down

Battery power is Replace batteries, use an

too low to

continue

optional HP AC adapter,

or recharge batteries by

using an optional Camera

Dock.

operation.

Batteries are too Battery power is Switch to Playback mode

low for Preview

too low to use

Preview mode.

or continue taking pictures

in Display Off mode.

Replace batteries, use an

optional HP AC adapter,

or recharge batteries by

using an optional Camera

Dock.

Batteries are too Battery power is Replace or recharge

low to record a

video clip

too low to record batteries, or use an

a video clip.

optional HP AC adapter

during video recording.

Unsupported card Unusable or

Ensure that the memory

corrupt memory card is the proper type for

card is detected. your camera.

The card requires The memory

formatting card needs to be

Press

to display the

Format Card option in the

Delete menu. This will

formatted.

delete all data on the card.

hp photosmart 620 user’s manual

Message

Possible cause Solution

The card is locked The memory

card is write-

Press

to cancel the

request. Unlock the

memory card or insert a

new one.

protected.

The card is too full There is

Unload images from the

to move any

images

insufficient room memory card to your

on the memory computer, then delete all

card to store

images.

images on the memory

card.

Invalid date

The date was set Enter the correct date.

incorrectly.

Unsupported

image file

You are trying to You can only view or

magnify, rotate, delete images taken by a

or print an

different digital camera.

image file that

was not created

by the camera.

Memory is too full There is

Unload the images from

the camera, delete

insufficient

memory to rotate unwanted pictures, or

The card is too full

an image.

replace the memory card

with a new one.

Unknown USB

device

The connected

Disconnect the current USB

USB device is not connection and connect to

a printer.

your printer.

Unsupported

printer

The printer is an Disconnect the USB cable,

unsupported

device.

and connect to an HP

printer, such as

HP Photosmart or

HP DeskJet.

6-Troubleshooting and support

Message

Unable to

Possible cause Solution

The printer has a Check the printer.

communicate with problem.

printer

Disengage photo The selected

Disengage the printer

photo tray.

tray

paper size

cannot be used

with the printer

photo tray.

Printer top cover The printer is

Close the top cover of the

printer.

is open

open.

Incorrect or

missing print

cartridge

Ensure that you Install a new printer

have the correct cartridge, turn the printer

printer cartridge. off, then turn it back on.

Printer has a

paper jam

There is a paper Turn off the printer. Clear

jam or the

the paper jam, and then

printer carriage turn on the printer.

has stalled.

Printer is out of

paper

Your printer is

out of paper.

If OK is visible on the

image display, load paper

and then press

Otherwise, load paper,

and then press OK or

Continue on your printer.

Printing canceled The print job has

been canceled.

Press

on the camera.

Complete the print request

again.

NOTE If you see a three-digit error number on the image

display, turn the camera off. If an error number reappears

when you turn the camera on, record that error number

and call customer support.

hp photosmart 620 user’s manual

Error messages on the computer

Message

Possible cause Solution

Connection

between the

imaging device

and computer

failed

The camera

might be

Make sure the camera is

on, try connecting the

connected to a camera directly to the

computer

through a USB

hub.

computer, or disconnect

other devices attached to

the hub.

Getting assistance

Finding help on the web

HP product support

Visit www.hp.com/cposupport/loc/regional.html, select your

language, and then type your camera model in the “quick

find” box to find information about setting up and using your

camera, downloading drivers, solving a problem, ordering,

and warranty information.

HP photosmart website

Visit www.hp.com/photosmart for tips on using your camera

more effectively and creatively as well as HP digital camera

driver updates and software.

HP accessibility website

Visit www.hp.com/hpinfo/community/accessibility/prodserv/

if you have a disability and need help.

6-Troubleshooting and support

Contacting hp customer support

In addition to the Web, you can contact HP by telephone or

mail for support and service for your camera. Prices,

availability, and hours of support are subject to change without

notice.

How hp can help

The HP support hotline can help resolve problems with setup,

installation, configuration, and operation. For help with non-HP

hardware or software, please contact the manufacturer.

Before you call

Review troubleshooting tips.

Have the following information ready before you call:

z serial number (found on the bottom of your camera)

z product name

z date of purchase

Obtaining support in the United

States

Free telephone support for one year

Within one year of your purchase, telephone support is

provided to you free of charge. If this is a long distance call for

you, long distance charges will apply.

Call (1) (208) 323-2551.

Our support staff is available from 6 am to 10 pm Mountain

Time, Monday through Friday, or 9 am to 4 pm Saturday.

hp photosmart 620 user’s manual

If you think your HP product might need service, call

HP Customer Support, which can help determine if service is

required. Or, visit www.hp.com/cpso-support/guide/psd/

repairhelp.html for the nearest sales and service office.

After the first year

Call (1) (208) 323-2551.

A fee of $25.00 per call (U.S.) will be charged to your credit

card. Charges begin only when you connect with a support

technician.

Upgraded warranty options

You can select one of the following upgraded warranty options

(available in the U.S. only):

z Standard Next Day Exchange

z Accidental Damage Protection with Next Day Exchange

Upgrade your standard factory warranty to three years with

the HP SupportPack. Service coverage begins on product

purchase date and the pack must be purchased within the first

180 days of product purchase. HP will determine the hardware

service offering based upon the outcome of system self-test

programs run by the customer through the initial call to the HP

Customer Care Center. If during your technical support call it is

determined that your product needs replacement, HP will ship

you this replacement product next business day free of charge.

Optional Accidental Damage Protection is also available. This

warranty upgrade protects against accidental breakage such

as spills, drops, or falls. Both of these warranty upgrades offer

maximized uptime and productivity, the convenience of door-

to-door pickup with delivery, packaging and freight prepaid by

HP.

6-Troubleshooting and support

For more information call 1-888-999-4747 or visit

www.homeandoffice.hp.com and select “warranty upgrades”

under “product support.”

Obtaining support worldwide

Telephone support is free for one year in Asia and the South

Pacific, and for 30 days in the Middle East and Africa.

The information contained in this document and the applicable

conditions for HP phone support are subject to change without

notice. Please check for the latest information and conditions at

www.hp.com/cposupport/loc/regional.html.

Alternatively, you can ask your dealer or call HP at the phone

number listed in this document. For English support in Europe,

contact +44 (0) 207 512 52 02.

Algeria +212 22404747

Argentina 0810 555 5520

Australia +63 (3) 8877 8000 (or local (03) 8877 8000)

Austria +0810 00 6080

Belgium Dutch: +32 (0)2 626 8806 French: +32 (0)2 626 8807

Brazil 3747 7799 (Grande São Paulo) 0800 157 751 (outside Grande

São Paulo)

Canada 905 206 4663 (for support during the warranty period)

877 621 4722 (for support after the warranty period)

Chile 800 360 999 (Post-sales Home Computing)

China +86 (10) 6564 5959

Colombia +9 800 114 726

Czech Republic +42 (0)2 6130 7310

Denmark +45 39 29 4099

Egypt 02 532 5222

Finland +358 (0)203 47 288

hp photosmart 620 user’s manual

France +33 (0)8 92 69 60 22 (Euro 0.34/min)

Germany +49 (0)180 52 58 143 (Euro 0.12/min)

Greece +30 1 6073 603

Guatemala 1 800 995 5105

Hong Kong SAR +852 3002 8555

Hungary +36 (0)1 382 1111

India 1 600 112267 or +91 11 682 6035

Indonesia +62 (21) 350 3408

Ireland +353 (0)1 662 5525

Israel +972 (0)9 952 48 48

Italy +39 02 264 10350

Korea, Republic of +82 (2) 3270 0700 (Seoul) 0-80-999-0700

(outside Seoul)

Malaysia 60 (3) 295 2566 (Penang) 03 2695 2566 (outside Penang)

Mexico 52 58 9922 (Mexico City) 01-800-472-6684 (outside

Mexico City)

Middle East/Africa +44 (0) 207 512 52 02

Netherlands +31 (0)20 606 8751

New Zealand +64 (9) 356 6640

Norway +47 22 11 6299

Peru 0 800 10111

Philippines +63 (2) 867-3551

Poland +48 22 865 98 00

Portugal +351 21 3176333

Puerto Rico 1 877 232 0589

Romania +40 1 315 44 42 (or local 01 3154442)

Russian Federation +7 095 797 3520 (Moscow) +7 812 346 7997

(St. Petersburg)

Saudi Arabia 800 897 14440

Singapore +65 272 5300

6-Troubleshooting and support

Slovakia +421-2-68208080

South Africa 086 000 1030 (RSA) +27-11 258 9301 (outside RSA)

Spain +34 902 321 123

Sweden +46 (0)8 619 2170

Switzerland +41 (0)848 80 11 11

Taiwan 0 800 01 0055

Thailand +66 (2) 661 4000

Turkey +90 216 579 71 71

Ukraine +7 (380-44) 490-3520

United Arab Emirates 971 4 883 8454

United Kingdom (UK) +44 (0) 207 512 52 02

Venezuela 0 800 4746 8368

Viet Nam +84 (0) 8 823 4530

Hewlett-Packard limited

warranty statement

The HP Photosmart 620 camera comes with a one year limited

warranty.

z HP warrants to you, the end-user customer, that HP hardware,

accessories, software, and supplies will be free from defects in

materials and workmanship after the date of purchase, for the

period specified above. If HP receives notice of such defects during

the warranty period, HP will, at its option, either repair or replace

products which prove to be defective. Replacement product may be

either new or equivalent in performance to new.

z HP warrants to you that HP software will not fail to execute its

programming instructions after the date of purchase, for the period

specified above, due to defects in material and workmanship when

properly installed and used. If HP receives notice of such defects

during the warranty period, HP will replace software which does

not execute its programming instructions due to such defects.

z HP does not warrant that the operation of HP products will be

uninterrupted or error free. If HP is unable, within a reasonable

hp photosmart 620 user’s manual

time, to repair or replace any product to a condition as warranted,

you will be entitled to a refund of the purchase price upon prompt

return of the product.

z HP products may contain remanufactured parts equivalent to new in

performance or may have been subject to incidental use.

z Warranty does not apply to defects resulting from (a) improper or

inadequate maintenance or calibration, (b) software, interfacing,

parts or supplies not supplied by HP, (c) unauthorized modification

or misuse, (d) operation outside of the published environmental

specifications for the product, or (e) improper site preparation or

maintenance.

z TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE

WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR

CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR

IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY,

SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR

PURPOSE. Some countries, states or provinces do not allow

limitations on the duration of an implied warranty, so the above

limitation or exclusion might not apply to you. This warranty gives

you specific legal rights and you might also have other rights that

vary from country to country, state to state, or province to province.

z HP’s limited warranty is valid in any country or locality where HP

has a support presence for this product and where HP has marketed

this product. The level of warranty service you receive may vary

according to local standards. HP will not alter form, fit or function of

the product to make it operate in a country for which it was never

intended to function for legal or regulatory reasons.

z TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN

THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE

REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL

HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR

DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING

LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED

IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or

provinces do not allow the exclusion or limitation of incidental or

6-Troubleshooting and support

consequential damages, so the above limitation or exclusion may

not apply to you.

z THE WARRANTY TERMS CONTAINED IN THIS STATEMENT,

EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE

MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF

THIS PRODUCT TO YOU.

Regulatory information

For regulatory information, see the regulatory_supplement.htm

file on the CD that came with your camera.

hp photosmart 620 user’s manual

Appendix A: Batteries

and accessories

Managing batteries

When the batteries are removed from the camera, the date and

time settings are preserved for approximately ten minutes. If the

camera is without batteries for longer than ten minutes, the

clock is set to the last time and date at which it stopped. You

might be prompted to update the date and time.

NOTE If you do not intend to use the camera for extended

periods of time (more than a month), we strongly

recommend that you remove the batteries from the

camera.

The following battery levels are visible on the image display.

Level

Full

Partially

full

Icon

Description

Batteries have 30-100% remaining

Batteries have 10-30% remaining

Empty

Batteries have less than 10% remaining

and need to be recharged or replaced

N/A

Camera is operating on AC power

The camera uses four AA batteries. Acceptable batteries

include alkaline, photo-lithium, and NiMH. For the best results

with your camera, use photo-lithium or NiMH batteries.

Appendix A: Batteries and accessories

Extending battery life

z Use an optional HP AC adapter or HP Camera Dock when

unloading pictures to your computer, printing, or connecting

to the TV.

z Turn the camera off during a pause in picture taking.

z Use the Auto Flash setting rather than Flash On or Red-eye

reduction.

Rechargeable batteries

NiMH batteries can be recharged by using a battery charger

or optional HP Camera Dock (both purchased separately).

Rechargeable batteries might be used either by recharging

outside the camera in a charger, or in the camera by

connecting to the dock or using the AC adapter. Both of these

accessories are optional.

NOTE Rechargeable batteries have a longer life if they are

fully discharged before charging occurs.

Power conservation

To conserve battery power, the image display turns off

automatically if there is no button activity for 60 seconds. If no

buttons are pressed for five minutes, the camera turns off

(unless it is printing or connected to a computer).

NOTE If the camera is connected to an AC adapter, power

conservation occurs after ten minutes.

hp photosmart 620 user’s manual

Purchasing accessories

You can purchase additional accessories for your camera from

your local retailer or online at www.hpshopping.com. Some

accessories for the HP Photosmart 620 digital camera are

listed below:

NOTE HP supports only HP AC adapters and other

accessories expressly approved by HP.

z HP AC power adapter

North America - C8875A #001

Outside of North America - C8875A #002

z HP Photosmart 8881 Camera Dock

z Secure digital (SD) memory card (128 MB is the maximum

usable card size)

z HP Digital Camera Accessory Kit (Y1788 for United States,

Y1789 for outside the United States). Contents include:

• Camera bag

• Rechargeable NiMH batteries

• Battery charger

z HP Digital Camera Accessory Kit (C8884A). Contents

include:

• Camera bag

• Rechargeable NiMH batteries

• Battery charger

• 32 MB SD memory card

• Tripod

Appendix A: Batteries and accessories

hp photosmart 620 user’s manual

Appendix B: Camera

dock

NOTE The Camera Dock does not work without AC power. Be

sure to use ONLY the HP AC adapter and the cables that

came with the Camera Dock.

1 Follow the setup instructions provided with the HP Camera

Dock. This includes installing the camera Dock Insert onto

the dock, inserting rechargeable batteries in the camera,

connecting the AC power source, and connecting the

Camera Dock to a computer, printer, and/or TV.

2 Make sure your camera is set up

correctly and remove any cables that

might be attached to it before putting

it in the dock.

3 Place the camera in the HP Camera

Dock with the rear of the camera

facing the front of the Camera Dock.

The Camera Dock has three I/O connectors on the back:

—Connects to the TV

—Connects directly to HP USB

DeskJet and Photosmart printers

—Connects to your computer

There is a sliding door over the

computer and printer connectors that

prevents you from using both connectors at the same time (the

Camera Dock is not a USB hub).

Appendix B: Camera dock

The Camera Dock has a light near

the top front that provides battery

charging status. A blinking light

indicates that batteries are charging.

There are two buttons on the front

that light up, showing the camera is

connected to the associated device.

—This button activates the

connection to the computer or the printer, depending on which

of those devices is connected to the dock.

—This button activates the TV connection.

The functions of the dock button lights are described below:

State

Indication

Camera Dock has power and a device is

connected. When you press a button for one

device, the other button device light goes out.

Blinking The associated device is active.

Off z The associated device is not connected to the

Camera Dock.

z The associated device is not available because

the other device is active.

z Camera Dock has no power or there is no

camera connected.

hp photosmart 620 user’s manual

Unloading images to a

computer using the dock

NOTE If you are using a Macintosh computer, switch the

camera to Disk Drive in the USB Configuration menu

found in the Setup menu.

1 Check that the HP Camera Dock is connected to your

computer.

2 Place the camera in the HP Camera Dock. It will turn on

automatically, and a dock intro screen will appear.

3 Press the

button on the dock to start the unload

process. The HP Image Unload software will launch on your

computer, and the images in the camera will automatically

unload to the computer. If there were any images on the

camera that had been selected in the Share menu for

printing or e-mail, those actions are started after the images

have been unloaded to the computer.

4 The camera will return to the dock intro screen when your

images have been saved and shared. You can now take the

camera out of the dock, or leave it there to recharge the

camera batteries.

Appendix B: Camera dock

Printing images using the dock

1 Check that the HP Camera Dock is connected to your

printer. (The dock cannot be connected directly to both a

computer and a printer at the same time).

2 Place the camera in the HP Camera Dock. It will turn on

automatically, and a dock intro screen will appear.

3 Press the

button on the dock to start printing.

4 Adjust the settings in the Print Setup menu on the camera to

complete the printing process.

5 The camera will return to the dock intro screen when

printing is complete. You can now take the camera out of

the dock, or leave it there to recharge the camera batteries.

Displaying images on a TV

using the dock

1 Check that the HP Camera Dock is connected to your TV.

2 Refer to the documentation for your TV to determine how to

set the TV to take video input from your camera instead of

the antenna or cable TV.

3 Place the camera in the dock. It will turn on automatically,

and a dock intro screen will appear.

4 Press the

button on the dock, and the Slideshow menu

will appear on the camera’s image display.

The rest of this procedure is described in Chapter 5:

Unloading, printing, and displaying images on page 39.

hp photosmart 620 user’s manual

Appendix C: Reference

Camera specifications

Feature

Description

Sensor

2.1 MP

Color depth

Resolution

30 bits (10 bits x 3 colors)

Good 0.3 MP (640 x 480)

Better 2.0 MP (1632 x 1232)

Best 2.0 MP (1632 x 1232)

8 MB internal flash memory

Memory type

Secure Digital (SD) memory card up to

128 MB

Internal memory

capacity

Quality

Good

Better

Best

Images

Target File Size

80 KB

500 KB

900 KB

Lens

Focal Length

• Wide - 5.4 mm

• Telephoto - 16.2 mm

F-Number

• Wide - f 2.8 and f 5.6

• Telephoto - f 4.4 and f 8.6

3x optical zoom, 4x digital zoom

Zoom

3x/6x Playback magnify

Still and video

Capture methods

Appendix C: Reference

Feature

Description

Exposure control

Shutter speed

Auto exposure

1/1000 second to 1/3 second

Video capture and Video clip capture

playback

Audio

None

Flash settings

Auto Flash, Red-eye Reduction,

Flash On, Flash Off

Focus

Auto focus range: 20 cm to infinity

ISO (Sensitivity)

Metering

100

Average

White balance

Daylight, overcast, sunset, tungsten,

fluorescent

Self-timer

10 second delay

Viewfinder

Optical real image viewfinder

Flash working range Built-in flash with range up to 2 meters

Image LCD Backlit color TFT 1.5 inch

Compressed format JPEG

AVI (Motion JPEG) for video

Power

4 AA batteries (included) or optional

HP AC adapter (6V 2000 mA)

The camera has a maximum power

consumption of 1.5 W.

hp photosmart 620 user’s manual

Feature

Description

Interfaces

z USB to computer or USB to

HP DeskJet and HP Photosmart

printers

z DC IN 6V

z Camera Dock

• Video to TV

Standards

PTP

MSDC

NTSC/PAL

JPEG

DPOF

EXIF

DCF

Plastic

Yes

Case material

Tripod mount

Dimensions

External Body Dimensions:

120 mm (L) x 50 mm (W) x 74 mm (H)

Weight

203 g

Appendix C: Reference

hp photosmart 620 user’s manual

Index

connecting to computer,

printers, and TV 65

connectors 65

AC power adapter

connector 9

purchasing 63

insert 7

printing images 68

purchasing 63

troubleshooting 43

accessories for camera 63

adjusting camera settings 27

Auto-Flash setting 22

setting up 65

turning on and off 66

unloading images to a

computer 67

batteries

access door 9

close-up pictures 9

color depth 69

extending life 62

inserting 12

compression format 70

computer

connecting to 65

unloading images to 39

unloading images to using

Camera Dock 67

connectors

Camera Dock 65

power adapter 9

USB 11, 39, 41

conserving power 62

customer support. See support

level indicators 25, 61

managing 61

messages 50

recharging 62

troubleshooting 43, 45, 50

types to use 61

battery charger 63

Best image quality 23

Better image quality 23

blinking lights

Camera Dock 66

green 11

orange 11, 18

dark, image too 47

date and time

setting 14

troubleshooting 45

date image was taken 25

deleting

red 8

blurry images 46

bonus software 15, 16

bright, image too 48

e-mail addresses 36

images 28

Camera Dock

Index

digital zoom 21

dimensions of camera 71

disk drive, camera as 31

Display button 11

dock, camera. See Camera

Dock

description 33

turning menu on and off 11,

HP SupportPack 55

doors

batteries 9

image quality. See quality

images

memory card 13

date taken 25

deleting 28

magnifying 27, 29

moving from internal memory

to memory card 31

previewing 20

printing 40

printing using Camera Dock

e-mail

adding, changing, and

deleting addresses 36

selecting images for 37

sending pictures by 34, 35

error messages 50, 53

exposure, locking 8, 18

rotating 27

selecting destinations 34

selecting for automatic

processing 33

selecting for e-mail 37

troubleshooting 46, 47, 48

turning on and off 11

unloading from Camera Dock

to computer 67

unloading to a computer 39

using instant review 18

viewing on TV 41

viewing on TV using Camera

Dock 68

fill-flash 22

flash

button 10

turning on and off 22

using 22

working range 70

focus

locking 18

range 70

formatting memory 27, 28

viewing stored 26

viewing thumbnails 27, 29