HP Hewlett Packard Network Card SR5111CF User Manual

Limited Warranty and Support Guide  
Before contacting the HP Customer Care Center, it’s important to have the following information  
handy.  
Please take a moment to write down your product information for future reference.  
Model Number: ____________________________________________________________________  
System (Product) Number: ___________________________________________________________  
Serial Number: _____________________________________________________________________  
Software Build Number: _____________________________________________________________  
Operating System: __________________________________________________________________  
Purchase Date: _____________________________________________________________________  
 
HP warrants that the HP Hardware Products that you have  
purchased or leased from HP are free from defects in  
materials or workmanship under normal use during the  
Limited Warranty Period. The Limited Warranty Period starts  
on the date of purchase or lease from HP, or from the date  
HP completes installation. Your dated sales or delivery  
receipt, showing the date of purchase or lease of the  
product, is your proof of the purchase or lease date. You  
may be required to provide proof of purchase or lease as a  
condition of receiving warranty service. You are entitled to  
hardware warranty service according to the terms and  
conditions of this document if a repair to your HP Hardware  
Product is required within the Limited Warranty Period.  
maintenance or calibration or other external causes;  
(b) by operation outside the usage parameters stated in the  
user documentation that shipped with the product; (c) by  
software, interfacing, parts or supplies not supplied by HP;  
(d) improper site preparation or maintenance; (e) virus  
infection; (f) loss or damage in transit; or (g) by modification  
or service by anyone other than (i) HP, (ii) an HP authorized  
service provider, or (iii) your own installation of end-user  
replaceable HP or HP approved parts if available for your  
product in the servicing country/region.  
YOU SHOULD MAKE PERIODIC BACKUP COPIES  
OF THE DATA STORED ON YOUR HARD DRIVE OR  
OTHER STORAGE DEVICES AS A PRECAUTION  
AGAINST POSSIBLE FAILURES, ALTERATION, OR  
LOSS OF THE DATA. BEFORE RETURNING ANY  
UNIT FOR SERVICE, BE SURE TO BACK UP DATA  
AND REMOVE ANY CONFIDENTIAL, PROPRIETARY,  
OR PERSONAL INFORMATION. HP IS NOT  
RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY  
PROGRAMS, DATA, OR REMOVABLE STORAGE  
MEDIA. HP IS NOT RESPONSIBLE FOR THE  
RESTORATION OR REINSTALLATION OF ANY  
PROGRAMS OR DATA OTHER THAN SOFTWARE  
INSTALLED BY HP WHEN THE PRODUCT IS  
MANUFACTURED. UNITS SENT IN FOR SERVICE  
MAY HAVE THE DATA ERASED FROM THE HARD  
DRIVE AND THE PROGRAMS RESTORED TO THEIR  
ORIGINAL STATE.  
Unless otherwise stated, and to the extent permitted by local  
law, new HP Hardware Products may be manufactured  
using new materials or new and used materials equivalent  
to new in performance and reliability. HP may repair or  
replace HP Hardware Products (a) with new or previously  
used products or parts equivalent to new in performance  
and reliability, or (b) with equivalent products to an original  
product that has been discontinued. Replacement parts are  
warranted to be free from defects in material or  
workmanship for ninety (90) days or, for the remainder of  
the Limited Warranty Period of the HP Hardware Product  
they are replacing or in which they are installed, whichever  
is longer.  
HP will, at its discretion, repair or replace any component or  
hardware product that manifests a defect in materials or  
workmanship during the Limited Warranty Period. All  
component parts or hardware products removed under this  
Limited Warranty become the property of HP. In the unlikely  
event that your HP Hardware Product has recurring failures,  
HP, at its sole discretion, may elect to provide you with  
(a) a replacement unit of HP’s choosing that is the same or  
equivalent to your HP Hardware Product in performance or  
(b) to give you a refund of your purchase price or lease  
payments (less interest) instead of a replacement. This is  
your exclusive remedy for defective products.  
Exclusive Remedy  
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW,  
THESE TERMS AND CONDITIONS CONSTITUTE THE  
COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT  
BETWEEN YOU AND HP REGARDING THE HP HARDWARE  
PRODUCT YOU HAVE PURCHASED OR LEASED. THESE  
TERMS AND CONDITIONS SUPERSEDE ANY PRIOR  
AGREEMENTS OR REPRESENTATIONS — INCLUDING  
REPRESENTATIONS MADE IN HP SALES LITERATURE OR  
ADVICE GIVEN TO YOU BY HP OR AN AGENT OR  
EMPLOYEE OF HP — THAT MAY HAVE BEEN MADE IN  
CONNECTION WITH YOUR PURCHASE OR LEASE OF  
THE HP HARDWARE PRODUCT. No change to the  
conditions of this Limited Warranty is valid unless it is made  
in writing and signed by an authorized representative of HP.  
Exclusions  
HP DOES NOT WARRANT THAT THE OPERATION OF THIS  
PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.  
HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS  
AS A RESULT OF YOUR FAILURE TO FOLLOW THE  
INSTRUCTIONS INTENDED FOR THE HP HARDWARE  
PRODUCT.  
Limitation of Liability  
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS  
WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER  
THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE  
LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT  
OR THE COST OF REPAIR OR REPLACEMENT OF ANY  
HARDWARE COMPONENTS THAT MALFUNCTION IN  
CONDITIONS OF NORMAL USE.  
This Limited Warranty does not apply to expendable or  
consumable parts and does not extend to any product from  
which the serial number has been removed or that has been  
damaged or rendered defective (a) as a result of accident,  
misuse, abuse, contamination, improper or inadequate  
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EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE  
LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT  
OR THE FAILURE OF THE PRODUCT TO PERFORM,  
INCLUDING ANY LOST PROFITS OR SAVINGS OR  
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.  
HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD  
PARTY OR MADE BY YOU FOR A THIRD PARTY.  
On-site Warranty Service  
Your HP Limited Warranty service may include on-site labor  
support to repair your hardware. HP provides on-site service  
during standard office hours. Standard office hours are  
typically 08.00 to 17.00, Monday through Friday, but may  
vary with local business practices. If your location is outside  
the customary service zone (typically 50km), response times  
may be longer or there may be additional charges. To  
locate the nearest HP authorized service provider refer to  
the HP Web site at: http://www.hp.com/support  
THIS LIMITATION OF LIABILITY APPLIES WHETHER  
DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER  
THIS LIMITED WARRANTY OR AS A TORT CLAIM  
(INCLUDING NEGLIGENCE AND STRICT PRODUCT  
LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM.  
THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR  
AMENDED BY ANY PERSON. THIS LIMITATION OF  
LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED  
HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE  
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION  
OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS  
FOR PERSONAL INJURY.  
HP may, at its sole discretion, determine if on-site warranty  
service is required. For example, in many cases, the defect  
can be fixed by the use of a Customer Self Repair (CSR) part  
that you are required to replace yourself based on  
instructions and documentation provided by HP. You are  
also required to co-operate with HP in attempting to resolve  
the problem over the telephone. This may involve performing  
routine diagnostic procedures, installing software updates or  
patches, removing third party options and/or substituting  
options. In order to receive onsite support, you must:  
(a) have a representative present when HP provides  
warranty services at your site; (b) notify HP if products are  
being used in an environment which poses a potential  
health or safety hazard to HP employees or subcontractors;  
(c) subject to its reasonable security requirements, provide  
HP with sufficient, free, and safe access to and use of all  
facilities, information and systems determined necessary  
by HP to provide timely support; (d) ensure that all  
manufacturers labels (such as serial numbers) are in place,  
accessible, and legible; (e) maintain an environment  
consistent with product specifications and supported  
configurations.  
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL  
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT  
MAY VARY FROM STATE TO STATE OR FROM  
COUNTRY/REGION TO COUNTRY/REGION. YOU  
ARE ADVISED TO CONSULT APPLICABLE STATE OR  
COUNTRY/REGION LAWS FOR A FULL DETERMINATION  
OF YOUR RIGHTS.  
Limited Warranty Period  
The Limited Warranty Period for an HP Hardware Product  
is a specified, fixed period commencing on the date of  
purchase. The date on your sales receipt is the date of  
purchase unless HP or your reseller informs you otherwise  
in writing.  
If you require an HP representative to handle all component  
replacements, support uplift contracts are available at  
additional cost.  
Types of Warranty Service  
To enable HP to provide the best possible support and  
service during the Limited Warranty Period, you may be  
directed by HP to verify configurations, load most recent  
firmware, install software patches, run HP diagnostics tests,  
or use HP remote support solutions where applicable.  
Carry-in Warranty Service  
Under the terms of carry-in service, you will be required to  
deliver your HP Hardware Product to an authorized service  
location for warranty repair. You must prepay any shipping  
charges, taxes, or duties associated with transportation of  
the product to and from the service location. In addition,  
you are responsible for insuring any product shipped or  
returned to an authorized service location and assume risk  
of loss during shipping.  
HP strongly encourages you to accept the use of, or to  
employ available support technologies provided by HP.  
If you choose not to deploy available remote support  
capabilities, you may incur additional costs due to increased  
support resource requirements. Listed below are the types  
of warranty support service that may be applicable to the  
HP Hardware Product you have purchased.  
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Mail-in Warranty Service  
Options and Software  
Limited Warranties  
Your HP Limited Warranty may include a mail-in warranty  
service. Under the terms of mail-in service, you will be  
required to ship your HP Hardware Product to an authorized  
service location for warranty repair. You must prepay any  
shipping charges, taxes, or duties associated with  
transportation of the product to the repair location. In  
addition, you are responsible for insuring any product you  
ship and assume risk of loss during shipping. HP will return  
the repaired product to you and incur all logistics and  
insurance costs to return the product to you.  
The Limited Warranty terms and conditions for most  
HP-branded options (HP Options) are as set forth in the Limited  
Warranty applicable to the HP Option and are included in the  
HP Option product packaging. If your HP Option is installed in  
an HP Hardware Product, HP may provide warranty service  
for either the period specified in the warranty documents  
(HP Option Limited Warranty Period) that shipped with the  
HP Option or for the remaining warranty period of the  
HP Hardware Product in which the HP Option is being  
installed, whichever period is the longer, but not to exceed  
three (3) years from the date you purchased the HP Option.  
The HP Option Limited Warranty Period starts from the date of  
purchase from HP or an HP authorized reseller. Your dated  
sales or delivery receipt, showing the date of purchase of the  
HP Option, is your warranty start date. See your HP Option  
Limited Warranty for more details. Non-HP Options are  
provided “AS IS”. However, non-HP manufacturers and  
suppliers may provide warranties directly to you.  
Customer Self Repair Warranty  
Service  
In countries/regions where it is available, your HP Limited  
Warranty may include a Customer Self Repair warranty  
service. If applicable, HP will determine in its sole discretion  
that customer self repair is the appropriate method of  
warranty service. If so, HP will ship approved replacement  
parts directly to you to fulfill your HP Hardware Product  
warranty service. This will save considerable repair time.  
After you contact HP and the fault diagnosis identifies that  
the problem can be fixed using one of these parts, a  
replaceable part can be sent directly to you. Once the part  
arrives, replace the defective part pursuant to the provided  
instructions and documentation. If further assistance is  
required, call the HP Technical Support Center and a  
technician will assist you over the phone. In cases where the  
replacement part must be returned to HP, you must ship the  
defective part back to HP within a defined period of time,  
normally fifteen (15) days. The defective part must be  
returned with the associated documentation in the provided  
shipping material. Failure to return the defective product  
may result in HP billing you for the replacement. With a  
Customer Self Repair, HP will pay all shipping and part  
return costs and determine the courier/carrier to be used. If  
Customer Self Repair applies to you, please refer to your  
specific HP Hardware Product announcement. You can also  
obtain information on this warranty service on the HP Web  
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE  
END-USER LICENSE OR PROGRAM LICENSE AGREEMENT,  
OR IF OTHERWISE PROVIDED UNDER LOCAL LAW,  
SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE  
PRODUCTS, FREEWARE (AS DEFINED BELOW) OR THE  
OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED  
“AS IS” AND WITH ALL FAULTS, AND HP HEREBY  
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,  
EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT  
NOT LIMITED TO, WARRANTIES OF TITLE AND NON-  
INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES OR  
CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A  
PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some  
states/jurisdictions do not allow exclusion of implied  
warranties or limitations on the duration of implied warranties,  
so the above disclaimer may not apply to you in its entirety.  
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,  
IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR  
ANY SPECIAL, INCIDENTAL, INDIRECT, OR  
CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING,  
BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS  
OR CONFIDENTIAL OR OTHER INFORMATION, FOR  
BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR  
LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY  
RELATED TO THE USE OF OR INABILITY TO USE THE  
SOFTWARE PRODUCT), EVEN IF HP OR ANY SUPPLIER HAS  
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES  
AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL  
PURPOSE. Some states/jurisdictions do not allow the exclusion  
or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
Service Upgrades  
HP has a range of additional support and service coverage  
for your product that can be purchased locally. However,  
some support and related products may not be available in  
all countries/regions. For information on availability of  
service upgrades and the cost for these service upgrades,  
refer to the HP Web site at:  
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HP’s only warranty obligations with respect to software  
distributed by HP under the HP brand name are set forth in  
the applicable end-user license or program license  
agreement provided with that software. If the removable  
media on which HP distributes the software proves to be  
defective in materials or workmanship within thirty (30) days  
of purchase, your sole remedy shall be to return the  
removable media to HP for replacement. For blank tape  
removable media please refer to the following Web site:  
TechSupport/Document.jsp?objectID=lpg50101  
Freeware application support statement included with your  
HP Hardware Product.  
Contacting HP  
If your product fails during the Limited Warranty Period and  
the suggestions in the product documentation do not solve  
the problem, you can receive support by doing the  
following:  
Locate your nearest HP Support location via the World Wide  
Contact your authorized HP dealer or Authorized Service  
Provider and be sure to have the following information  
available before you call HP:  
It is your responsibility to contact non-HP manufacturers or  
suppliers for their warranty support.  
Freeware Operating Systems and  
Product serial number, model name, and model number  
Applicable error messages  
Add-on options  
Operating system  
Third-party hardware or software  
Detailed questions  
Applications  
HP does not provide software technical support for software  
provided under public license by third parties, including  
Linux operating systems or applications (“Freeware”).  
Software technical support for Freeware provided with  
HP Hardware Products is provided by the Freeware vendor.  
Please refer to the Freeware operating system or other  
END-USER LICENSE AGREEMENT  
PLEASE READ CAREFULLY BEFORE USING THIS  
EQUIPMENT: This End-User license Agreement (“EULA”) is a  
legal agreement between (a) you (either an individual or a  
single entity) and (b) Hewlett-Packard Company (“HP”) that  
governs your use of any Software Product, installed on or  
made available by HP for use with your HP product  
(“HP Product”), that is not otherwise subject to a separate  
license agreement between you and HP or its suppliers.  
Other software may contain a EULA in its online  
documentation. The term “Software Product” means  
computer software and may include associated media,  
printed materials and “online” or electronic documentation.  
An amendment or addendum to this EULA may accompany  
the HP Product.  
1. GRANT OF LICENSE. HP grants you the following rights  
provided you comply with all terms and conditions of  
this EULA:  
a. Use. You may use the Software Product on a single  
computer (“Your Computer”). If the Software Product is  
provided to you via the internet and was originally licensed  
for use on more than one computer, you may install and use  
the Software Product only on those computers. You may not  
separate component parts of the Software Product for use on  
more than one computer. You do not have the right to  
distribute the Software Product. You may load the Software  
Product into Your Computer’s temporary memory (RAM) for  
purposes of using the Software Product.  
b. Storage. You may copy the Software Product into the  
local memory or storage device of the HP Product.  
RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED  
ONLY ON THE CONDITION THAT YOU AGREE TO ALL  
TERMS AND CONDITIONS OF THIS EULA. BY  
c. Copying. You may make archival or back-up copies of  
the Software Product, provided the copy contains all of the  
original Software Product’s proprietary notices and that it is  
used only for back-up purposes.  
INSTALLING, COPYING, DOWNLOADING, OR  
OTHERWISE USING THE SOFTWARE PRODUCT, YOU  
AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF  
YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR  
SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED  
PRODUCT (HARDWARE AND SOFTWARE) WITHIN  
14 DAYS FOR A REFUND SUBJECT TO THE REFUND  
POLICY OF YOUR PLACE OF PURCHASE.  
d. Reservation of Rights. HP and its suppliers reserve all  
rights not expressly granted to you in this EULA.  
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e. Freeware. Notwithstanding the terms and conditions of  
this EULA, all or any portion of the Software Product which  
constitutes non-proprietary HP software or software provided  
under public license by third parties (“Freeware”), is  
licensed to you subject to the terms and conditions of the  
software license agreement accompanying such Freeware  
whether in the form of a discrete agreement, shrink wrap  
license or electronic license terms accepted at time of  
download. Use of the Freeware by you shall be governed  
entirely by the terms and conditions of such license.  
5. PROPRIETARY RIGHTS. All intellectual property rights in  
the Software Product and user documentation are owned by  
HP or its suppliers and are protected by law, including but  
not limited to United States copyright, trade secret, and  
trademark law, as well as other applicable laws and  
international treaty provisions. You shall not remove any  
product identification, copyright notices or proprietary  
restrictions from the Software Product.  
6. LIMITATION ON REVERSE ENGINEERING. You may not  
reverse engineer, decompile, or disassemble the Software  
Product, except and only to the extent that the right to do so  
is mandated under applicable law notwithstanding this  
limitation or it is expressly provided for in this EULA.  
f. Recovery Solution. Any software recovery solution  
provided with/for your HP Product, whether in the form of a  
hard disk drive-based solution, an external media-based  
recovery solution (e.g. floppy disk, CD or DVD) or an  
equivalent solution delivered in any other form, may only be  
used for restoring the hard disk of the HP Product with/for  
which the recovery solution was originally purchased. The  
use of any Microsoft operating system software contained in  
such recovery solution shall be governed by the Microsoft  
License Agreement.  
7. TERM. This EULA is effective unless terminated or  
rejected. This EULA will also terminate upon conditions set  
forth elsewhere in this EULA or if you fail to comply with any  
term or condition of this EULA.  
8. CONSENT TO USE OF DATA. You agree that HP and its  
affiliates may collect and use technical information you  
provide in relation to support services related to the  
Software Product. HP agrees not to use this information in a  
form that personally identifies you except to the extent  
necessary to provide such services.  
2. UPGRADES. To use a Software Product identified as an  
upgrade, you must first be licensed for the original Software  
Product identified by HP as eligible for the upgrade. After  
upgrading, you may no longer use the original Software  
Product that formed the basis for your upgrade eligibility.  
9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM  
EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS  
SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS”  
AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL  
OTHER WARRANTIES AND CONDITIONS, EITHER  
EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT  
NOT LIMITED TO, WARRANTIES OF TITLE AND  
NON-INFRINGEMENT, ANY IMPLIED WARRANTIES,  
DUTIES OR CONDITIONS OF MERCHANTABILITY, OF  
FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF  
VIRUSES ALL WITH REGARD TO THE SOFTWARE  
PRODUCT. Some states/jurisdictions do not allow exclusion  
of implied warranties or limitations on the duration of  
implied warranties, so the above disclaimer may not apply  
to you in its entirety.  
3. ADDITIONAL SOFTWARE. This EULA applies to updates  
or supplements to the original Software Product provided by  
HP unless HP provides other terms along with the update or  
supplement. In case of a conflict between such terms, the  
other terms will prevail.  
4. TRANSFER.  
a. Third Party. The initial user of the Software Product may  
make a one-time transfer of the Software Product to another  
end user. Any transfer must include all component parts,  
media, printed materials, this EULA, and if applicable, the  
Certificate of Authenticity. The transfer may not be an  
indirect transfer, such as a consignment. Prior to the transfer,  
the end user receiving the transferred product must agree to  
all the EULA terms. Upon transfer of the Software Product,  
your license is automatically terminated.  
b. Restrictions. You may not rent, lease or lend the Software  
Product or use the Software Product for commercial  
timesharing or bureau use. You may not sublicense, assign  
or transfer the license or Software Product except as  
expressly provided in this EULA.  
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10. LIMITATION OF LIABILITY. Notwithstanding any  
damages that you might incur, the entire liability of HP and  
any of its suppliers under any provision of this EULA and  
your exclusive remedy for all of the foregoing shall be  
limited to the greater of the amount actually paid by you  
separately for the Software Product or U.S. $5.00. TO THE  
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN  
NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR  
ANY SPECIAL, INCIDENTAL, INDIRECT, OR  
12. COMPLIANCE WITH EXPORT LAWS. You shall comply  
with all laws and regulations of the United States and other  
countries/regions (“Export Laws”) to assure that the  
Software Product is not (1) exported, directly or indirectly, in  
violation of Export Laws, or (2) used for any purpose  
prohibited by Export Laws, including, without limitation,  
nuclear, chemical, or biological weapons proliferation.  
13. CAPACITY AND AUTHORITY TO CONTRACT. You  
represent that you are of the legal age of majority in your  
state of residence and, if applicable, you are duly  
authorized by your employer to enter into this contract.  
CONSEQUENTIAL DAMAGES WHATSOEVER  
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS  
OF PROFITS OR CONFIDENTIAL OR OTHER  
INFORMATION, FOR BUSINESS INTERRUPTION, FOR  
PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT  
OF OR IN ANY WAY RELATED TO THE USE OF OR  
INABILITY TO USE THE SOFTWARE PRODUCT, OR  
OTHERWISE IN CONNECTION WITH ANY PROVISION  
OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND  
EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.  
Some states/jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
14. APPLICABLE LAW. This EULA is governed by the laws of  
the State of California, U.S.A.  
15. ENTIRE AGREEMENT. This EULA (including any  
addendum or amendment to this EULA which is included  
with the HP Product) is the entire agreement between you  
and HP relating to the Software Product and it supersedes  
all prior or contemporaneous oral or written  
communications, proposals and representations with respect  
to the Software Product or any other subject matter covered  
by this EULA. To the extent the terms of any HP policies or  
programs for support services conflict with the terms of this  
EULA, the terms of this EULA shall control.  
11. U.S. GOVERNMENT CUSTOMERS. Consistent with  
FAR 12.211 and 12.212, Commercial Computer Software,  
Computer Software Documentation, and Technical Data for  
Commercial Items are licensed to the U.S. Government  
under HP’s standard commercial license.  
Rev. 10/03  
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DECLARATION OF CONFORMITY  
according to ISO/IEC 17050-1 and EN 17050-1  
Supplier’s Name:  
Hewlett-Packard Company  
Supplier’s Address:  
Hewlett-Packard Company  
10955 Tantau Ave  
Cupertino, CA 95014  
declares, that the product(s)  
Product:  
Personal computer  
Model Number(s):  
a000, a1000, a5000, a6000  
d1000, d4000  
m000, m1000, m5000, m7000, m8000, m9000  
S0000, SR1000, SR2000, SR5000, SA4000, s3000, s7000, SV2000, SV7000  
t000, t3000  
u6000  
v2000, v7000  
w1000, w5000  
x5000, z500, z6000, IQ700, series  
Product Options:  
All, (including refurbish)  
conforms to the following Product Specifications:  
Safety:  
IEC 60950-1:2001 / EN60950-1: 2001  
IEC 60825-1:1993+A1 / EN 60825-1:1994+A11 Class 1 (Laser/LED)  
GB4943: 2001  
EMC:  
CISPR 22: 1997 / EN 55022: 1998 +A1:2000 +A2:2003, Class B  
CISPR 24: 1997 / EN 55024:+1998 +A1:2001 +A2:2003  
EN 55020:1995  
EN55013:2001  
IEC 61000-3-2:2000 / EN 61000-3-2: 2000  
IEC 61000-3-3:1994 + A1: 2001 / EN 61000-3-3: 1995 + A1: 2001  
GB9254: 1998  
FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2  
AS/NZS CISPR 22: 2004  
Telecom:  
Radio:  
TBR 21: 1998, EG 201 121: 1998  
ETSI 300-826 General EMC requirements for Radio equipment  
ETSI 300-328 Technical requirements for Radio equipment  
Supplementary Information:  
The product herewith complies with the requirements of the Low Voltage Directive 206/95/EC, the EMC Directive  
89/336/EEC and the R&TTE Directive 1999/5/EC and carries the “CE Marking” accordingly.  
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may  
not cause harmful interference, and (2) this device must accept any interference received, including interference that may  
cause undesired operation.  
Cupertino, CA USA  
February 27, 2007  
For regulatory compliance information only, contact:  
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Pty Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130  
European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany (FAX: +49-7031-14-3143)  
North America Contact: Hardware Quality Eng. Manager, Hewlett-Packard, CPC, 10955 Tantau Ave., Cupertino, CA 95014  
9
 
Operating Specifications  
Electrical ratings:  
AC INPUT 100–127V, 3A or 4A or 6A*  
200–240V, 2A or 3A*  
50/60 Hz  
Operating temperature:  
Storage temperature:  
Operating humidity:  
Operating altitude:  
Storage altitude:  
5° to 35° C  
–30° to 65° C  
15 to 80% @ 26° C  
0–2000 m  
0–4572 m  
* Refer to your computer’s ratings label located on the back of the computer to determine exact electrical rating.  
Regulatory and Safety Information  
WARNING: Text set off in this manner indicates  
that failure to follow directions could result in  
damage to equipment, loss of information,  
bodily harm, or loss of life.  
Australia Telecom Statement  
The computer must be connected to the Telecommunication  
Network through a line cord that meets the requirements of  
ACA Technical Standard TS008.  
WARNING: The computer is heavy; be sure to  
use ergonomically correct lifting procedures  
when moving the computer.  
WARNING: Modems without integral RJ-11 that  
are shipped with this computer must be installed  
only in devices displaying the A-tick.  
New Zealand Telecom Statement  
WARNING: Please read the “Additional Safety  
Information” located later in this document  
before installing and connecting your computer  
to the electrical power system.  
The grant of a Telepermit for any item of terminal equipment  
indicates only that Telecom has accepted that the item  
complies with minimum conditions for connection to its  
network. It indicates no endorsement of the product by  
Telecom, nor does it provide any sort of warranty. Above  
all, it provides no assurance that any item will work correctly  
in all respects with another item of Telepermitted equipment  
of a different make or model, nor does it imply that any  
product is compatible with all of Telecom’s network services.  
Batteries are delivered with this product. When empty, do  
not throw them away but collect as small chemical waste.  
ENERGY STAR® Compliance  
Products marked with the ENERGY  
STAR® logo on the packaging box  
qualify with the U.S. Environmental  
Protection Agency’s ENERGY STAR®  
guidelines for energy efficiency.  
Products with the ENERGY STAR® label are designed to use  
less energy, help you save money on utility bills, and help  
protect the environment.  
ENERGY STAR® is a registered trademark owned by the U.S.  
government.  
10  
 
Some parameters required for compliance with Telecom’s  
Telepermit requirements are dependent on the equipment  
(computer) associated with this modem. The associated  
equipment shall be set to operate within the following limits  
for compliance with Telecom’s specification:  
Additional Safety Information  
This product has not been evaluated for connection to an  
“IT” power system (an AC distribution system with no direct  
connection to earth, according to IEC 60950).  
AC Power Safety Warning  
For automatically initiated calls to the same  
number:  
WARNING: Install the computer near an  
AC outlet. The AC power cord is your computer’s  
main AC disconnecting device and must be easily  
accessible at all times. For your safety, the  
power cord provided with your computer has a  
grounded plug. Always use the power cord with  
a properly grounded wall outlet, to avoid the  
risk of electrical shock.  
(a) There shall be no more than 10 call attempts to the  
same number within any 30-minute period for a single  
manual call initiation.  
and  
(b) The equipment shall be on the hook for a period of  
not less than 30 seconds between the end of one attempt  
and the beginning of the next attempt.  
WARNING: Your computer is provided with a  
voltage select switch for use in a 115 or 230 V  
power system. The voltage select switch has  
been pre-set to the correct voltage setting for use  
in the particular country/region where it was  
initially sold. Changing the voltage select switch  
to the incorrect position can damage your  
computer and void any implied warranty.  
For automatically initiated calls to different  
numbers: The equipment shall be on-hook for a period  
of not less than 5 seconds between the end of one  
attempt and the beginning of the next attempt.  
For automatically answered incoming calls:  
Incoming calls shall be answered between 3 and  
30 seconds of the first ring.  
For correct operation of the ringers in each device, the total  
of the RNs (ringer number) of all devices connected to a  
single line at any time should not exceed 5. The RN can be  
found printed on the Telepermit Label.  
WARNING: To reduce the possibility of an electric  
shock from the telephone network, plug your  
computer into the AC outlet before connecting it  
to the telephone line. Also, disconnect the  
telephone line before unplugging your computer  
from the AC power outlet.  
WARNING: When using this device, basic safety  
precautions should always be followed to reduce  
the risk of fire, electric shock, and injury to  
persons, including the following:  
WARNING: Always disconnect the modem cord  
from the telephone system before installing or  
removing your computer cover.  
Do not use this product near water; for  
example, near a bathtub, wash bowl, kitchen  
sink, or laundry tub, in a wet basement, or  
near a swimming pool.  
WARNING: Do not operate the computer with the  
cover removed.  
Avoid using this product during an electrical  
storm. There may be a remote risk of electric  
shock from lightening.  
WARNING: For your safety, always unplug the  
computer from its power source and from any  
telecommunications systems (such as telephone  
lines), networks, or modems before performing  
any service procedures. Failure to do so may  
result in personal injury or equipment damage.  
Hazardous voltage levels are inside the power  
supply and modem of this product.  
Do not use this product to report a gas leak in  
the vicinity of the leak.  
Always disconnect the modem cable before  
opening the equipment enclosure or touching  
an uninsulated modem cable, jack, or internal  
components.  
If this product was not provided with a  
telephone line cord, use only No. 26 AWG or  
larger telecommunication line cord in order to  
reduce the risk of fire.  
Lithium Battery Caution  
WARNING: The computer uses a lithium battery,  
type CR2032. There is danger of an explosion if  
the battery is incorrectly replaced. Replace only  
with the same, or equivalent, type recommended  
by the manufacturer. Dispose of used batteries  
according to the manufacturer’s instructions.  
Do not plug a modem or telephone cable into  
the Network Interface Card (NIC) receptacle.  
SAVE THESE INSTRUCTIONS  
11  
 
Lightning Protection  
Laser Safety Statement  
Class 1 LED Product  
For added protection of any product during a lightning  
storm, or when it is left unattended and unused for long  
periods of time, unplug the product from the wall outlet and  
disconnect the antenna or cable system. This will prevent  
damage to the product from lightning and power  
line surges.  
The CD and DVD drives contain a laser system and are  
classified as a “Class 1 Laser Product” under a  
U.S. Department of Health and Human Services (DHHS)  
Radiation Performance standard according to the Radiation  
Control for Health and Safety Act of 1968.  
Should the unit ever require maintenance, contact an  
authorized service location.  
WARNING: Use of controls, adjustments, or  
performance procedures other than those  
specified in the Upgrading and Servicing Guide  
may result in hazardous radiation exposure.  
To prevent direct exposure to laser beam, do not  
try to open the enclosure of the CD or DVD  
drives.  
7
6
5
4
Laser Product Label  
3
1
The following label or equivalent is located on the surface of  
laser products:  
2
Antenna Grounding  
This label indicates that the  
product is classified as a  
CLASS 1 LASER PRODUCT.  
This label appears on a laser  
device installed in your  
product.  
Antenna Grounding  
Grounding Component  
Reference  
Electric Service Equipment  
1
Power Service Grounding Electrode System  
(NEC Art 250, Part H)  
2
Ground Clamps  
3
4
5
6
7
TV Antenna Connectors Protection  
External Television Antenna Grounding  
Grounding Conductors (NEC Section 810-21)  
Antenna Discharge Unit (NEC Section 810-20)  
If an outside antenna or cable system is connected to the  
product, be sure the antenna or cable system is electrically  
grounded so as to provide some protection against voltage  
surges and built-up static charges. Article 810 of the  
National Electrical Code, ANSI/NFPA 70, provides  
information with regard to proper electrical grounding of the  
mast and supporting structure, grounding of the lead-in wire  
to an antenna-discharge unit, size of grounding conductors,  
location of antenna-discharge unit, connection to grounding  
electrodes, and requirements for the grounding electrode.  
Ground Clamp  
Antenna Lead in Wire  
Power Lines  
An outside antenna system should not be located in the  
vicinity of overhead power lines or other electric light or  
power circuits, or where it can fall into such power lines or  
circuits.  
WARNING: When installing an outside antenna  
system, extreme care should be taken to keep  
from touching such power lines or circuits as  
contact with them could be fatal.  
12  
 
Support Information  
Sri Lanka: Call your retailer.  
Thailand: (2) 353-9000  
Hours: M–F 8:30 a.m.–5:30 p.m.,  
Sat. 8:30 a.m.–12:30 p.m.  
Where to Get Help  
Follow these steps when you need help from HP:  
1 Check the setup poster for help with setting up and using  
your computer.  
Vietnam:  
Call your retailer.  
2 For faster help, be sure to register your desktop computer  
on the Web at:  
3 For help online, go to the Customer Care Center  
Web site at:  
Hours are subject to change without notice.  
Support Web site  
Registration Web site  
for technical information or to get software updates.  
4 If you have not solved the problem, call the Customer  
To Our Valued Customer  
Care Center at the appropriate number below.  
Congratulations on your decision to purchase a desktop  
computer! During development, the computer must pass  
extensive quality tests to meet the rigorous standards that  
have made us famous for quality and reliability.  
Australia:  
HP  
Compaq  
1300 721 147  
1300 888 423  
Hours: M–F 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.  
All of our computers go through a comprehensive quality test  
to ensure the computer is working correctly before it leaves  
our factory. In addition, we have placed a security seal on  
your computer to indicate that it has not been tampered with  
since it left our factory.  
Hong Kong SAR: 2802 4098  
Macau SAR: 0800-366  
Hours: M–F 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.  
India:  
1-800-114772 (Toll Free)  
0124 2346992 (Toll)  
We know that expanding and upgrading are key benefits  
for all customers. We are proud to make this a key  
differentiator for our computers and understand that you  
may wish to upgrade your computer to meet your specific  
needs.  
9350623861 (SMS Only)  
Hours: Mon.–Sat. 9 a.m.–9 p.m.  
Indonesia: (21) 350-3408  
Hours: M–F 8 a.m.–5 p.m.  
Malaysia:  
1800 88 8588  
Any hardware upgrades that you intend to do should only  
be done after you have completely set up your new  
computer. Refer to the setup poster included with your  
system for help with setting up. If you have any problems  
setting up your system and turning it on, immediately contact  
the HP Customer Care Center listed earlier in this Limited  
Warranty and Support Guide, and a HP Customer  
Representative will assist you. This must be done first before  
attempting to upgrade your system.  
Hours: M–F 8:30 a.m.–9:30 p.m.,  
Sat. 8:30 a.m.–12:30 p.m.  
New Zealand:  
HP  
Compaq  
0 800 441 147  
0 800 113 694  
Sat.–Sun. 10 a.m.–4 p.m.  
Pakistan:  
Call your retailer.  
Philippines: (2) 867-3551  
Hours: M–F 8:30 a.m.–5:30 p.m.,  
Sat. 8:30 a.m.–12:30 p.m.  
By breaking the security seal on the back of the computer,  
you are confirming that the computer was working properly  
before you attempted to upgrade your system. Once the  
security seal has been broken, your computer is then, to the  
extent allowed by local law, covered under the terms and  
conditions listed in the “Hardware Limited Warranty”  
section.  
Singapore: 6272 5300  
Hours: M–F 8:30 a.m.–9:30 p.m.,  
Sat. 8:30 a.m.–12:30 p.m.  
Thank you for choosing this computer. We hope you enjoy  
discovering the exciting things you can do with it!  
13  
 
And, if Necessary: Get Repair  
If your computer needs to be repaired or to have parts  
replaced, you have two choices:  
Customer Support  
Easy to reach. Easy to use. Award-winning HP Customer  
Support is our promise to help you get the most from your  
computer. Whether with tools located on your computer,  
from information on the Web, by phone, or through your  
local retailer, you’ll find what you need.  
You can easily replace many of your computer parts that  
are considered consumer replaceable. This is the fastest  
method of repair, as many times we can send the part  
directly to your home or business in a few days.  
Problems? HP Will Help  
If a repair is necessary, the HP Customer Care Center will  
make arrangements to fix your computer.  
Your new computer is built to work right now — and for  
many years to come. But it is a complex, powerful machine,  
and sometimes things go wrong. If that happens to your  
computer, HP is ready to help.  
These services are covered during the warranty period.  
There are a few limitations and exclusions to this warranty  
(as well as some important details), which are described in  
the “Hardware Limited Warranty” section.  
Call HP Customer Care Center  
Finally, if these steps don’t help, you can reach a real,  
knowledgeable person by calling the HP Customer Care  
Center in your area. Phone assistance to get you up and  
running is covered for thirty (30) days from the time you  
purchased your computer. After thirty (30) days, there may  
be a charge, but the helpful support is still available.  
The information contained herein is subject to change  
without notice.  
Copyright © 2004–2007 Hewlett-Packard Development  
Company, L.P.  
14  
 
 
Printed in  
 

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