Haan Carpet Cleaner BS 10 User Manual

Instruction Manual  
name: VersaSteam™  
model number: BS-10  
Take steam cleaning to a new  
level with Turbo Technology”  
USA  
HAAN Corporation  
1828 William Penn Way  
Lancaster, PA 17601  
phone: 877-422-6347  
CANADA  
HAAN Corporation  
2220 Argentia Rd. Unit#1  
Mississauga, ON L5N 2K7  
Téléphone: 855-885-8458  
BS10_IS0038  
 
Introduction  
Congratulations on purchasing a HAAN® product. Now  
you have an easy way to clean your tile, hardwood, lami-  
nate, linoleum and vinyl floors.  
Your steam cleaner uses steam to remove tough grease,  
dirt and grime. Steam is nature’s purest and most power-  
ful cleaner for safely cleaning all hard surfaces in your  
home without harsh chemicals, for a perfectly ecologi-  
cal approach. No film, no residue – just clean, germ-free  
floors.  
HAAN® products are so easy to assemble, you can put  
them to use right away – anywhere you want to clean  
and sanitize – from your kitchen and living room to your  
bathroom floors.  
Backed with a one-year limited warranty, your quality  
HAAN® product is sure to give you years of dependabil-  
ity. And our Customer Care representatives are available  
to answer any of your questions about your new steam  
cleaner.  
Thousands of HAAN® customers have already fallen in  
love with HAAN® Steam Cleaners. We’re confident you  
will, too.  
Thank you again for purchasing the HAAN®  
VersaSteam™ Steam Cleaner.  
The HAAN® Team  
 
Important Safety Instructions  
Basic precautions should be observed when using  
an electrical appliance, including the following:  
1.  
Do not direct steam at people, animals, or  
at electrical outlets.  
Do not expose to rain.  
IMPORTANT  
Be sure to read ALL  
instructions and warnings  
before using your HAAN®  
Steam Cleaner.  
2.  
3.  
4.  
Store indoors.  
Unplug from outlet when not in use and  
before conducting service maintenance or  
trouble-shooting.  
5.  
6.  
Do not leave steam cleaner unattended.  
Do not leave the steam cleaner connected  
to an electrical outlet when not in use.  
Do not service steam cleaner when it is  
plugged in.  
Do not use with damaged cord or plug.  
Do not use steam cleaner if it has been  
dropped, damaged, left outdoors or  
dropped into water. Return to a service  
center.  
Do not handle steam cleaner with wet  
hands.  
Do not pull or carry by cord, use cord as a  
handle, close door on cord, pull cord  
around sharp corners or expose cord to  
heated surfaces.  
Do not unplug by pulling on cord.  
Do not use appliance in an enclosed space  
filled with vapor given off by oil-based paint  
thinner, some moth-proofing substances,  
flammable dust, or other explosive or toxic  
vapors.  
Do not allow unit to be used as a toy.  
Do not use on leather, wax polished  
furniture or floors, synthetic fabrics, velvet  
or other delicate, steam-sensitive  
materials.  
Do not immerse in water or any other liquid.  
Do not use for any purpose other than  
described in this User Manual.  
Use only manufacturer’s recommended  
attachments – use of attachments not  
provided or sold by HAAN® may cause fire,  
electric shock or injury.  
WARNINg  
Risk of electrical  
shock: Be sure to read  
and follow all instruc-  
tions and warnings.  
7.  
8.  
9.  
CAUTION  
The BS-10 emits  
steam at 212˚F to  
10.  
11.  
sanitize the area of  
use. This means that  
the steam head, Ultra-  
Microfiber Pads and  
Carpet Glide get very  
hot during use. Care  
should be taken when  
using this appliance.  
DO NOT touch them  
during use except in  
the approved man-  
ner as outlined in this  
manual.  
12.  
13.  
14.  
15.  
SAVE THESE  
INSTRUCTIONS:  
For household use only.  
Any other use of this  
appliance will void the  
manufacturer’s warranty.  
16.  
17.  
18.  
 
Important Safety Instructions  
19.  
Never put descaling, aromatic, alcoholic or  
detergent products into the steam cleaner,  
as this may damage it or make it unsafe for use.  
Unplug by grasping the plug, not the cord.  
Close attention is necessary when used by or  
near children.  
20.  
21.  
22.  
If the circuit breaker activates while using the steam  
function, discontinue product use immediately and  
contact the customer support center. (Beware of the  
risk of electrical shock.)  
23.  
Do not allow the product to be disassembled and/  
or modified by anyone other than an authorized  
service technician. (Doing so can result in fire and/  
or electrical shock.)  
24.  
25.  
Do not puncture steam hose that is exposed by the  
swivel steam head joint.  
This product is NOT for space heating purposes.  
Electrical Plug Instructions:  
IMPORTANT  
WARNINg  
DO NOT modify the  
plug. Improper con-  
nection can result  
in a risk of electrical  
shock.  
This appliance has a polarized plug (one blade is wider than  
the other). As a safety feature, this plug will fit in a polarized  
outlet only one way. If the plug does not fit fully in the outlet,  
reverse plug. If it still does not fit, contact a qualified electri-  
cian. Do not attempt to defeat this safety feature.  
 
Operating Instructions  
Care & Maintenance  
1.  
Turn your steam cleaner off and unplug from  
the electrical outlet.  
Wrap power cord around cord hangers.  
Let your steam cleaner cool for five (5) min-  
utes before removing the Ultra-Microfiber pad  
and before emptying the water tank.  
IMPORTANT  
Always ensure that your  
steam cleaner is  
2.  
3.  
UNPLUGGED from the  
wall receptacle prior to  
cleaning or emptying the  
water tank.  
4.  
5.  
Always empty the water tank when you have  
finished using your steam cleaner.  
Never leave Ultra-Microfiber pad on steam  
cleaner when you have finished using it.  
Always remove the Ultra-Microfiber pad and  
wash in warm water with a mild detergent.  
Never use bleach or fabric softener when  
cleaning the Ultra-Microfiber pad.  
CAUTION  
Do not immerse your  
steam cleaner in water  
or any other liquid.  
The Ultra-Microfiber pad can be washed in a  
washing machine and dried in a clothes  
dryer but on low heat.  
To decrease pad wear, we recommend the  
pad be hung to dry for 24 hours.  
Wipe your steam cleaner with a damp cloth to  
clean. Never immerse the unit in water or any  
other liquid.  
In order to keep your steam cleaner in good  
condition, we recommend that you clean the  
water tank once a month to eliminate calcium  
deposits. Add eight ounces (8 oz) of water to  
the water tank and insert 1 packet of Fresh  
Rinse™ Lime and Scale Remover. Shake to  
loosen any deposits. Place unit on resting  
mat without pad, turn unit on and allow water  
to steam until water in tank is depleted.  
Do not use vinegar or other decalcifying  
substances in the steam cleaner water tank.  
CAUTION  
Always operate steam  
cleaner by gripping  
the handle. Do not  
grip by the pole.  
6.  
7.  
Helpful Hints  
1.  
2.  
Always use a vacuum or sweep before  
sanitizing your floors.  
The easiest way to use the machine is to  
tilt the handle to a 45º angle and clean  
slowly 2-3 yards at a time.  
 
Helpful Hints Cont.  
3.  
A good amount of steam passes through  
the Ultra-Microfiber pad. We recommend  
that the Ultra-Microfiber pad be changed  
when it becomes oversaturated.  
4.  
To remove stubborn stains from vinyl or  
linoleum floors, pre-treat with a mild  
detergent and some water before using the  
steam cleaner.  
Ultra-Microfiber Pads for HAAN® Steam Cleaners  
What is an Ultra-Microfiber?  
An Ultra-Microfiber is a textile fiber that is thinner and more absorbent than a micro-  
fiber (1.0dtex) pad typically used with steam mops. Specifically, to be defined as an  
Ultra-Microfiber, it should be less than 0.2dtex. The Ultra-Microfiber pad by HAAN  
Corporation is made of .17dtex Ultra-Microfibers.  
How to Use Ultra-Microfiber Pads  
1.  
2.  
Please make sure that a completely dry pad is used.  
As high temperature steam passes through a pad to contact the floor  
to kill germs, molds, mites and to provide a certain amount of water  
necessary for cleaning, it is natural that the pad gradually absorbs  
moisture. After a certain length of time, the pad repels water and  
becomes damp.  
3.  
4.  
To keep the floor clean and dry, replace the pad when it is dirty.  
Only remove pad from unit when not in use and steam is not being  
emitted.  
How to Clean and Store  
1.  
Hand wash or machine wash the Ultra-Microfiber pad in cold water  
on the delicate cycle with a mild detergent. (Do not use a  
fabric softener.)  
2.  
3.  
Using a washing machine may shorten the lifespan of the pads.  
We recommend air drying the Ultra-Microfiber pad for 24 hours, but  
they could be dried in a dryer on a low heat setting.  
Chlorate Hanger Lightly  
bleach  
Twist  
 
Product Assembly & Parts  
1
6
A
2
3
STEAM  
4
Handle Assembly:  
Line up handle &  
insert into base.  
7
B
8
9
10  
Base Assembly:  
Insert screw as shown. Tighten using  
a flat-head screwdriver. If screw  
turns freely without “gripping” the  
insert threads, apply additional pres-  
sure when turning.  
5
11  
12  
13  
14  
15  
16  
17  
 
Helpful Hint:  
1.  
Handle  
To extend the life of your  
Ultra-Microfiber Pads,  
always place your unit on  
the floor protector/resting  
mat while the unit heats  
up. Attach the Ultra-Micro-  
fiber pad when the unit is  
ready to use.  
2.  
Turbo Steam Button  
3.  
Steam Level Power Button  
Steam Level Indicator Lights  
Floor Steamer Body  
4.  
5.  
6.  
Grip Handle  
7.  
Storage Hook (rotates 360º)  
Main Body Assembly Screw  
Power Cord  
8.  
9.  
10.  
11.  
12.  
13.  
14.  
15.  
16.  
17.  
Water Tank Release Button  
Detachable Water Tank  
Power Cord Organizer (bottom)  
Assembly Screw (x1) Located in Accessory Bag  
Floor Protector / Resting Mat  
Carpet Glide  
Helpful Hint:  
When using the steam  
cleaner with the Carpet  
Glide it will not lift all set-in  
stains from your carpet.  
Our Ultra-Microfiber pad  
may be used to act as  
a “blotter” for removing  
most fresh, wet spills and  
stains.  
Ultra-Microfiber Pads (x2)  
Fresh RinseTM Lime & Scale Remover (x12)  
Before Using Your Steam Cleaner  
Be sure to read ALL instructions and warnings before using  
your steam cleaner.  
WARNINg  
Your steam cleaner is designed to clean hard floor surfaces that will withstand high  
heat. Do not use on unsealed wood or unglazed ceramic floors. On surfaces that  
have been treated with wax or some no-wax floors, the sheen may be removed by  
the heat and steam action. It is always recommended to test an isolated area of the  
surface to be cleaned before proceeding. We also recommend that you check the  
use and care instructions from the floor manufacturer.  
Helpful Hint:  
Helpful Hint:  
When heated, never leave the ap-  
pliance in one spot on any surface  
for any period of time. Always  
place your steam cleaner on the  
Floor Protector/Resting Mat when  
stationary.  
Always empty water from water  
tank after use. To ensure opti-  
mum product function use Fresh  
Rinseonce a month.  
 
Before Using Your Steam Cleaner cont.  
CAUTION  
Use only a heavy duty extension cord rated for 15 amps minimum – DO NOT use an  
ordinary extension cord.  
IMPORTANT  
This product is NOT for space heating purposes.  
CAUTION  
HAAN® floor care products emit steam at 212º F to sanitize the area of use. This  
means that the steam head, Ultra-Microfiber pads and carpet glide get very hot  
during use. Care should be taken when using this appliance and DO NOT touch  
components of this machine during use except in the approved manner as outlined  
in this manual.  
Using Your Steam Cleaner - Operating Instructions  
1
2
3
Assemble unit and place on  
Floor Protector / Resting Mat.  
Press Water Tank Release but-  
ton and remove water tank.  
Turn Cap counterclockwise to  
Remove. Fill tank with water.  
To Select the Level  
of Steam  
4
5
6
Press the Steam Level Power  
Button - one press for low steam,  
two presses for medium steam  
and three presses for high steam.  
If you press the button four times,  
it will return to standby mode with  
no steam but with power. Wait 20  
seconds for unit to heat up with  
a steam level selected. Unit may  
vibrate while heating.  
Tighten cap. Insert tank (cap  
down) until it “clicks”.  
Gently place unit on Ultra-  
Microfiber pad. You are now  
ready to steam clean.  
 
7
8
9
Tilt handle at a 45º angle. Push  
and pull slowly across the floor  
to clean thoroughly.  
When done, push the Steam  
Level Power Button to the standby  
mode.  
Place unit with Ultra-Microfi-  
ber pad attached onto Floor  
Protector / Resting Mat and  
unplug the unit. Allow to cool  
down for five (5) min.  
10  
IMPORTANT: Vibration Sound  
During use it’s normal to hear a “clicking” sound coming from  
the unit. This sound is produced by the water being pumped  
through the unit.  
IMPORTANT  
Always empty the water tank once you have finished using your  
steam cleaner.  
When unit has cooled, remove  
Ultra-Microfiber pad and  
empty the water tank. Store  
unit upright in a dry area.  
Using the Carpet Glide  
What is the Carpet glide?  
The carpet glide enables the steam cleaner to freshen, deodorize and sanitize carpet-  
ing, rugs, upholstery, pet cushions and more. Used with the steam cleaner it kills dust  
mites and other allergens on a variety of surfaces.  
NOTE: The Carpet Glide is used WITHOUT the Ultra-Microfiber Pad.  
To Remove  
Carpet Glide  
3
1
2
“Hands Free”  
Removal Tab  
TAB  
TAB  
Turn unit to standby mode,  
unplug and let cool. Use  
foot on “Hands Free” tab to  
remove Carpet Glide from  
steam head.  
Attach carpet glide by placing  
unit under “tabs” and gently  
pushing down into place.  
With carpet glide attached, place  
on Floor Protector / Resting Mat.  
Follow operating instructions.  
 
Using the Carpet Glide - FOR FRESH STAINS  
1
2
3
“Hands Free”  
Removal Tab  
Place unit on stain. Let stand for  
a few seconds. Allow steam to  
saturate stain.  
Slowly move unit back and forth  
over stain.  
Remove carpet glide from  
unit with hands free tab.  
4
5
6
Gently place unit on Ultra-Micro-  
fiber pad.  
Use the pad to rub the area  
“blotting” out the stain.  
Turn unit to standby mode and  
unplug. When cooled, remove  
Ultra-Microfiber pad.  
Using Turbo Technology  
Use when an added burst of steam is needed for a particularly difficult stain.  
1
2
3
Place the steam head over the  
difficult stain.  
Press the Turbo button. Wait a  
second for the added steam to  
be ejected.  
Release the Turbo button after  
a few seconds to stop the ad-  
ditional burst of steam.  
 
4
5
Continue operating the steam  
cleaner as normal.  
Repeat as needed.  
Variable Steam Selection  
TURBo  
Your HAAN VersaSteam™ has three steam settings so you can  
choose the perfect steam level for your surface or mess.  
The low setting is great for laminate and bamboo surfaces. It is  
best used for light cleaning.  
The medium setting works well on hardwood and marble and  
everyday cleaning.  
The high setting is for more durable surfaces like tile and lino-  
leum. It can be used on heavily trafficked areas and stuck on  
stains.  
Lo w  
Hi g H  
Me d .  
The Turbo feature is great for an extra boost of steam on really  
difficult stains.  
Using the Cord Hook  
Connect the cord to the cord hanger as instructed in  
order to keep the cord from being damaged. Loosely  
wind the cord around the hooks before storing.  
CAUTION  
Special care should  
be exercised with the  
power cord during  
steam cleaner use  
as excessive twisting  
and/or subjecting it to  
a substantial external  
shock can result in  
damage, which can  
in turn cause product  
malfunction.  
 
Troubleshooting  
Problem  
Solution  
• Ensure plug is set firmly in outlet.  
• Replace fuse or reset breaker.  
Unit not operating.  
• Ensure water tank is filled with water.  
• Ensure a steam level has been selected.  
Unit does not emit steam.  
Water left on floor.  
• Change the Ultra-Microfiber pad.  
• When cleaning do not leave unit in one spot for too long.  
• Use floor protector/resting mat when unit is plugged in and stationary.  
• Use distilled water instead of hard tap water.  
White spot left on floor.  
NOTE: To remove spot, use a damp cloth with a few drops of white vinegar  
to rub and remove stain.  
• Ensure water tank is filled with water.  
• Ensure water tank is attached properly.  
Light is blinking.  
• If water tank is full and attached properly, contact customer service.  
 
Commonly Asked Questions  
Q: Can the HAAN® Steam Cleaner be used on laminate flooring?  
A: Yes. Your steam cleaner was designed to be gentle on delicate flooring, yet power-  
ful enough to penetrate stains and kill harmful germs and bacteria.  
It is recommended that the flooring manufacturer be contacted to see if it is OK to  
clean the floor with steam. Leaving the steam cleaner sitting in one spot while steam-  
ing could result in discoloration of flooring.  
Q: Why does my HAAN® have different steam settings?  
A: The different steam settings were designed with different floor types and stains in  
mind.  
Q: How long can an Ultra-Microfiber Pad be used until it needs to be changed?  
A: The pad should be changed every 10 minutes, or when it becomes saturated with  
water. The unit will become harder to push with an overly wet pad.  
Q: How long does a tank of water last?  
A: A full tank will last approximately 20-25 minutes but is dependent on the steam  
setting used.  
Q: Sometimes my steam cleaner becomes hard to push - why?  
A: If the unit is hard to push it’s likely because the Ultra-Microfiber Pad is too wet or  
the angle at which you are using the machine is too high.  
Q: How do you use the Carpet Glide on carpet?  
A: The carpet glide is to be used without the Ultra-Microfiber Pad and can be attached  
directly to the unit.  
Q: Does the HAAN® work on pet stains?  
A: Yes, the HAAN® is able to spot clean fresh pet stains by loosening and lifting the  
stain.  
Q: How can I prolong the life of my HAAN®?  
A: To maintain the life of your unit, we recommend using Fresh Rinse™ once a month.  
Q: Will the HAAN® Steam Cleaner clean grout?  
A: Yes, but it needs a little help. If you glide your HAAN® over the problem areas and  
then scrub with your Ultra-Microfiber Pad, it should effectively clean your grout. How-  
ever, it will not remove discoloration as this has been absorbed into the grout.  
Q: Will the Turbo Technology hurt my delicate surfaces?  
A: Turbo Technology was designed to be used on most types of surfaces. However,  
you should only use it for a few seconds on a difficult mess before continuing the  
cleaning action.  
Couldn’t find the Answer to your Question?  
Call Customer Care at 877-422-6347 in the US or  
855-885-8458 in Canada.  
 
To order additional pads, accessories or replacement  
parts call customer care at:  
US: 877-422-6347  
Canada: 855-885-8458  
Or visit:  
 
Notes  
 
Product Specifications: Model BS-10  
Color  
Grey and Red  
11.75” W x 6.94” D x 46.5” H  
4.6 lb  
Overall Size  
Weight  
Voltage/Hz  
Wattage  
AC 120V, 60Hz  
1200 watts  
Cord Length  
Tank Capacity  
Heat-up Time  
25 Feet  
11.83 oz.  
20 sec.  
Operating Time  
Up to 25 minutes dependent on steam setting  
*Dimensions approximated. Dimensions include base and measured without hose, or attachments.  
One-Year Limited Warranty  
Your HAAN® Steamer is warranted to be free from defects in material and workman-  
ship for a period of one (1) year from the date of purchase when utilized for normal  
household use by the original purchaser only. The included Warranty Registration  
Card should be filled out and returned within thirty (30) days of purchase. This will  
register your product.  
Should any defect covered by the terms of the limited warranty be discovered within  
one year, HAAN Corporation will repair or replace the defective part. To process a  
warranty claim, contact customer care at 877-422-6347 in the US or 855-885-8458  
in Canada for further assistance and instructions. A customer care agent will con-  
duct troubleshooting in an attempt to fix any minor problems. Should troubleshoot-  
ing not provide any result, a return authorization will be issued. Proof of purchase  
is required and should accompany the return. Freight costs must be prepaid by the  
purchaser.  
The liability under this warranty is limited solely to the cost of the replacement parts  
or the complete unit at our option. Labor charges are not included.  
This warranty is extended to the original purchaser of the unit and excludes all other  
legal and/or conventional warranties. The responsibility of HAAN Corporation, if any,  
is limited to the specific obligations expressly assumed by it under the terms of the  
limited warranty. In no event is HAAN Corporation liable for incidental or consequen-  
tial damages of any nature whatsoever. Some states/provinces do not permit the  
exclusion or limitation of incidental or consequential damages, so the above may not  
apply to you. This warranty gives you specific legal rights which vary from state to  
state or province to province.  
Warranty Notice: failure to complete and return the product registration card will  
not diminish your warranty rights.  
 
(Fold here and tape closed before mailing)  
 
Place  
Stamp  
Here  
Product Registration  
HAAN Corporation  
1828 William Penn Way  
Lancaster, PA 17601  
 
(Fold here and tape closed before mailing)  
 
Place  
Stamp  
Here  
Product Registration  
HAAN Corporation  
2220 Argentia Rd. Unit#1  
Mississauga, ON L5N 2K7  
 

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