Instruction booklet
TUMBLE DRYER
Contents
GB
GB
Important information, 2-3
Product data, 3
English
Installation, 4
Where to put your dryer
Ventilation
Water drain
Electrical connection
Before you start using your dryer
Dryer description, 5
The features
Control panel
Start and programmes, 6
Choosing a programme
TCAM 80C Aquarius
TCEM 80C Experience
TCYM 80C Style
Laundry, 7-8
Sorting your laundry
Wash care labels
Special clothing items
Drying times
Warnings and Suggestions, 9
General safety
Saving energy and respecting the environment
Maintenance and Care, 10
Switching off the electricity
Cleaning the filter after each cycle
Check the drum after each cycle
Empty the water container after each cycle
Cleaning the condenser unit
Cleaning the dryer
Troubleshooting, 11
Service, 12
Disposal
Hotpoint Guarantee, 15
Hotpoint After Sales Service, 16
! Keep this instruction booklet on hand in order to refer to it when necessary. Take it with you when you move, and
should you sell this appliance or pass it on to another party, make sure that this booklet is supplied along with the
dryer so that the new owner may be informed about warnings and suggestions on how the appliance works.
! Read these instructions carefully; the following pages contain important information on installation and suggestions
on how the appliance works.
This symbol reminds you to read this booklet.
1
Important Information
Condenser Unit...
GB
! You MUST clean the fluff from the condenser EVERY
month.
STEP 3.
STEP 4.
STEP 1.
STEP 2.
Flush the condenser, from
the rear with water, to
remove any fluff deposits.
Refit the condenser unit
- ensure that the unit is
pushed in fully, all 3 clips
are re-secured and the
positiong arrows on the
front of the condenser are
pointing upwards.
Open the condenser cover
- hold the handle and
pull towards you.
Remove the condenser by
rotating the 3 clips then
pulling the condenser
towards you.
(There may be some water
in the tubes, this is normal).
●
Check that:
- The positioning arrows are pointing upwards.
- The 3 clips are re-secured back into their ‘lock’ position.
! Failure to clean the condenser could cause premature
failure of your dryer.
Rotate 3 clips
Product Data... (EU Regulation 392/2012)
Rated capacity of Cotton laundry for the standard programme at full load 8 kg
Energy efficiency class C
The weighted Annual Energy Consumption (AEc) 627.7 kWh
Consumption per year, based on 160 drying cycles of the standard cotton programme at full and partial load, and the
consumption of the low-power modes. Actual energy consumption per cycle will depend on how the appliance is used.
This household tumble dryer is a Non-Automatic Condenser Dryer
Energy consumption : full load Edry 5.26 kWh, partial load Edry1/2 2.91 kWh
Power consumption : off-mode (Po) 0.06 W
The ‘standard cotton programme’ suitable for drying normal wet cotton laundry that is the most efficient programme in terms
of energy consumption for cotton used at full and partial load is High Heat
Programme time (minutes) : weighted (Tt) full & partial load 115, full load (Tdry) 150, partial load (Tdry1/2) 88
Condensation efficiency class C
Average condensation efficiency (%) : full load (Cdry) 73, partial load (Cdry1/2) 74, weighted (Ct) full & partial load 74
Airborne acoustical noise emissions 69 dB(A) re 1 pW
This data is also available on the website http://www.hotpoint.eu/hotpoint/
3
Installation
Where to put your dryer
Electrical connections
GB
Make sure of the following before you insert the plug
into the the electrical socket:
●
Place your dryer at a distance from gas ranges,
stoves, heaters, or cook tops because flames can
damage the appliance.
●
Ensure your hands are dry.
●
The socket must be grounded.
The socket must be able to sustain the machines
Minimum gap 10mm
●
If you are going to install the
●
appliance under a work
counter, be sure to leave a
10mm space between the
top and any other objects
on or above the machine and
maximum power, which is indicated on the rating label
(see Dryer Description).
Power voltage must be within the values indicated on
●
the rating label (see Dryer Description).
The socket must be compatible with the dryers plug.
Minimum gaps
●
15mm
Should this not be the case, replace the plug or the socket.
! Do not use extension cords.
! The dryer must not be installed outdoors, even if the space is
sheltered. It can be very dangerous if it is exposed to rain or
storms.
! Once installed, the dryers electrical wire and plug must be
within easy reach.
a 15mm space between the
sides and lateral furnishings
or walls.
This is to ensure proper air circulation.
! The power cord must not be bent or squashed.
! The power cord supplied is fitted with a BS1363 plug and a 13
amp BS1362 fuse. If you need to replace the fuse, use only
those rated at 13 amp (13A) and ASTA approved to BS1362.
Ventilation
When the dryer is in use, there has to be adequate
ventilation. Make sure you put your dryer in an
environment that is not damp and has proper air
circulation throughout. Airflow around the dryer is
essential to condense the water produced during the
washing, the dryer will not operate efficiently in an
enclosed space or cupboard.
! If using the dryer in a small or cold room some
condensation could be experienced.
! We do not recommend that the dryer is installed in a
cupboard but the dryer must never be installed
behind a lockable door, a sliding door or a door with a
hinge on the opposite side to that of the dryer door.
Moulded plug
! The plug must not be used
without the fuse cover in place.
If a replacement fuse
holder/cover is required, it must
be of the same colour coding or
wording as shown on the base of
the plug.
Replacements are available from
authorised dealers.
Changing the plug
The wires in the power cord are coloured in
accordance with the following:
Green and Yellow
(Earth) wire to terminal
marked ‘E’, symbol
or coloured green and
yellow.
,
Water drain
13A ASTA approved
fuse to BS1362.
Blue (Neutral) wire to
terminal marked ‘N’ or
coloured black.
If your dryer is installed next to a drain the water can be
plumbed into this drain. This does away with the need to
empty the water container. If the dryer is stacked onto or
installed next to a washing machine it can share the same
drain. The height of the drain must be less than 3' (1m)
from the bottom of the dryer.
Brown (Live) wire to
terminal marked ‘L’ or
coloured red.
Cord clamp
! If the plug being replaced is a non-rewirable type,
then the cut-off plug must be disposed of safely. DO
NOT leave it where it can be inserted into a socket and
create a shock hazard.
Remove hose from position shown
(see diagram).
! The power supply cord should be checked periodically
and replaced by a cord specially prepared for this dryer
and fitted only by authorised technicians (see Service).
New or longer power cords are supplied at an extra
charge by authorised dealers.
! The manufacturer denies any responsibility should
any of these rules not be followed.
Remove hose from
here...
! If in doubt about any of the above consult a
qualified electrician.
Fit a suitable length of hose to the
new location shown (see diagram).
...fit new hose here.
Before you start using your dryer
! Make sure that the hose is not squashed or kinked when
the dryer is in its final location.
Once you have installed your dryer and before you
use it, clean the inside of the drum to remove any dust
that could have accumulated during transport.
4
Dryer Description
The features
GB
Water container
Model & Serial numbers
Rating plate
Filter
Condenser cover handle
(Pull to open)
Condenser cover
Air intake grille
Control panel
Indicator
TIMER
Knob
Empty Water
Light
START
Button
HEAT
Button
The START button
programme (see Start and Programmes).
begins drying a selected
The Empty Water indicator light signals that the water
container is full and must be emptied. The light will
take a few seconds to go out after replacing the
empty water container, the dryer must be running for
this to happen.
The HEAT button selects drying temperature (see
Start and Programmes).
Note: If the water container fills the indicator lights,
the heat is turned off and your laundry will not dry.
OUT: LOW heat
IN: HIGH heat
The TIMER knob sets a drying time.
Rotate it clockwise, never counter-clockwise, until
the indicator is pointing to the drying time you want to
select (see Start and Programmes).
5
Start and Programmes
Choosing a programme
6. Press the START button to begin.
GB
During the drying programme, you can check on
your laundry and take out items that are dry
while others continue drying. When you close
the door again, press the START button in order
to resume drying.
1. Plug the dryer into the electrical socket.
2. Sort your laundry according to fabric type (see
Laundry).
3. Open the door make sure the filter is clean and
in place and the water container is empty and in
place (see Maintenance).
7. About 10 minutes before the programme is
completed, it enters the final COOL TUMBLE
phase (fabrics are cooled), which should always
be allowed to complete.
4. Load the machine and make sure items are not
in the way of the door seal. Close the door.
8. Open the door, take the laundry out, clean the
filter and replace it. Empty the water container
and replace it (see Maintenance).
5. Choose the drying time by checking the
Drying Guide table for the type of fabric you are
drying (see Laundry).
9. Unplug the dryer.
- Set the temperature with the HEAT button.
- Select a drying time by rotating the TIMER knob
clockwise*.
Note:
The COOL TUMBLE programme can be used to refresh fibres of clothing.
- Set the TIMER with the cool tumble symbol inline with the indicator at Step 5 above* if you need this feature.
6
Laundry
Sorting your laundry
Wash Care Labels
GB
●
Check symbols on clothing labels to make sure
that the articles can be tumble dried.
Sort laundry by fabric type.
Empty pockets and check buttons.
Close zippers and hooks and tie loose belts and
strings.
Wring out each item in order to eliminate as much
excess water as possible.
Look at the labels on your garments, especially when
tumble drying for the first time. The following symbols
are the most common:
●
●
●
May be tumble dried
●
Do not tumble dry
! Do not load dripping wet clothes into the dryer.
Tumble dry at high heat setting
Tumble dry at low heat setting
Maximum load size
Do not load more than maximum capacity.
These numbers refer to dry weight:
Natural fibres: 8kg max (18lb)
Synthetic fibres: 3kg max (6.6lb)
Items not suitable for tumble drying
●
Articles that containing rubber or rubber-like
materials or plastic film (pillows, cushions, or PVC
rainwear), any other flammable articles or objects
that contain flammable substances (towels soiled
with hair spray).
Glass fibres (certain types of draperies)
Items which have been dry cleaned
! DO NOT overload the dryer as this could result in
reduced drying performance.
Typical weights
●
●
Note: 1kg = 1000g
(1lb = 16oz)
150g
●
Items with the ITCL Code
(see Special
Clothes
clothing items). These can be cleaned with special
at-home dry cleaning products. Follow instructions
carefully.
Large bulky items (quilts, sleeping bags, pillows,
cushions, large bedspreads etc). These expand
when drying and would prevent airflow through
the dryer.
Blouse
Cotton
(5oz)
Other
Cotton
Other
100g
500g
350g
700g
(3oz)
Dress
(1lb 2oz)
(12oz)
(1lb 6oz)
●
Jeans
10 nappies
Shirt
1000g (2lb 3oz)
Cotton
Other
300g
200g
125g
(10oz)
(7oz)
(4oz)
T-Shirt
Household Items
Duvet cover
(Double)
Cotton
Other
1500g (3lb 5oz)
1000g (2lb 3oz)
Large Tablecloth
Small Tablecloth
Tea Towel
700g
250g
100g
700g
350g
500g
350g
(1lb 6oz)
(9oz)
(3oz)
Bath Towel
(1lb 6oz)
(12oz)
Hand Towel
Double Sheet
Single Sheet
(1lb 2oz)
(12oz)
At the end of a drying cycle, cottons could still be
damp if you grouped cottons and synthetics together.
If this happens simply give them an additional short
period of drying.
●
Note: The last 10 minutes of any time set is the
Cool Tumble, so allow for this when setting the time,
as this period will not dry your laundry.
7
Laundry
●
Special clothing items
Fabrics: items that are the same type of fabric but
different textures and thicknesses may not have
the same drying time.
GB
Blankets and Bedspreads: acrylic items (Acilan,
Courtelle, Orion, Dralon) must be dried with special
care on LOW heat setting. Avoid drying for a long
period of time.
●
Quantity of laundry: single items or small loads
may take longer to dry.
●
Pleated or creased garments: read the manufacturer’s
drying instructions on the garment.
Dryness: If you are going to iron some of your
clothes, they can be taken out while still a bit
damp. Others can be left longer if you need them
to be completely dry.
Starched articles: do not dry these with non-starched
items. Make sure that as much of the starch solution is
removed from the load as possible before placing it in
the dryer. Do not over-dry: the starch will become
powdery and leave your clothing limp, which defeats
the purpose of starch.
●
●
Heat setting.
Room temperature: if the room where the dryer is
located is cold, it will take longer for the dryer to
dry your clothes.
●
Bulk: some bulky items can be tumble dried with
care. We suggest that you remove these items
several times, shake them out, and return them to
the dryer until finished.
Drying times
The table (see below) presents APPROXIMATE drying
times in Minutes. Weights refer to dry garments.
! Do not over-dry your clothes.
Times are approximate and can vary depending
upon:
All fabrics contain a little natural moisture, which
keeps them soft and fluffy.
●
Amount of water retained in clothes after spin
cycle: towels and delicates retain a lot of water.
Cottons
Drying times 800-1000 rpm in washing machine.
2 kg
3 kg
4 kg
6 kg
7 kg
1 kg
8 kg
5 kg
High/Full
Heat
40 - 55
55 - 70
80 - 90
70 - 80
95 - 120
120 - 140
30 - 40
130 - 150
Drying times on reduced spin in washing machine.
Synthetics
2 kg
1 kg
3 kg
Gentle/Low
Heat
50 - 70
40 - 50
70 - 90
Drying times on reduced spin in washing machine.
Acrylics
2 kg
1 kg
Gentle/Low
Heat
40 - 60
55 - 75
8
Warnings and Suggestions
To minimise the risk of fire in your tumble dryer, the
! The appliance has been designed and built according
to international safety standards.
GB
following should be observed:
●
Tumble dry items only if they have been washed with
These warnings are given for safety reasons and must
be followed carefully.
detergent and water, rinsed and been through the spin
cycle. It is a fire hazard to dry items that HAVE NOT
been washed with water.
General safety
●
Do not dry garments that have been treated with
chemical products.
Do not tumble dry items that have been spotted or
●
This tumble dryer is not intended for use by
●
persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
soaked with vegetable or cooking oils, this constitutes a
fire hazard. Oil-affected items can ignite spontaneously,
especially when exposed to heat sources such as a tumble
dryer. The items become warm, causing an oxidisation
reaction with the oil, Oxidisation creates heat. If the heat
cannot escape, items can become hot enough to catch
fire. Piling, stacking or storing oil-effected items can prevent
heat from escaping and so create a fire hazard.
●
This tumble dryer has been designed for home,
and not professional use.
●
Do not touch the appliance while barefoot or with
wet hands or feet.
If it is unavoidable that fabrics containing vegetable or
cooking oil or those that have been contaminated with
hair care products be placed in a tumble dryer they should
first be washed with extra detergent - this will reduce, but
not eliminate the hazard. The cool tumble phase should
be used to reduce the temperature of the items. They
should not be removed from the dryer and piled or
stacked while hot.
●
Unplug the machine by pulling on the plug, not
the cord.
●
Children must not be in proximity of the dryer
when in use. After using the dryer, turn it off and
unplug it. Keep the door closed to make sure that
children do not use it as a toy.
●
Children should be supervised to ensure that they
do not play with the dryer.
The appliance must be installed correctly and
●
Do not tumble dry items that have previously been
●
cleaned in or washed in, soaked in or soiled with
have proper ventilation. The air intake at the front
of the dryer should never be obstructed (see
Installation).
petrol/gasoline, dry cleaning solvents or other flammable
or explosive substances. Highly flammable substances
commonly used in domestic environments including
cooking oil, acetone, denatured alcohol, kerosene, spot
removers, turpentine, waxes and wax removers. Ensure
these items have been washed in hot water with an extra
amount of detergent before being dried in the tumble dryer.
●
Never use the dryer on carpeting where the pile
height would prevent air from entering the dryer
from the base.
●
Check to see if the dryer is empty before loading it.
●
The back of the dryer could become very
●
Do not tumble dry items containing foam rubber (also
hot. Never touch it while in use.
known as latex foam), or similarly textured rubber like
materials. Foam rubber materials can, when heated,
produce fire by spontaneous combustion.
●
Do not use the dryer unless the filter, water
container and condenser are securely in place
(see Maintenance).
●
Fabric softener or similar products should not be used in
●
Do not overload the dryer (see Laundry for
a tumble dryer to eliminate the effects of static electricity
unless the practice is specifically recommended by the
manufacturer of the fabric softener product.
maximum loads).
●
Do not load items that are dripping wet.
●
Carefully check all instructions on clothing labels
●
Do not tumble dry undergarments that contain metal
(see Laundry).
reinforcements eg. bras with metal reinforcing wires.
Damage to the tumble dryer can result if the metal
reinforcements come loose during drying.
●
Do not tumble dry large, very bulky items.
●
Do not tumble dry acrylic fibres at high temperatures.
●
Complete each programme with its Cool Tumble Phase.
●
Do not tumble dry rubber, plastic articles such as shower
●
Do not turn off the dryer when there are still warm
caps or babies waterproof covers, polythene or paper.
Do not tumble dry rubber backed articles, clothes fitted
items inside.
●
●
Clean the filter after each use (see Maintenance).
with foam rubber pads, pillows, galoshes and rubber
coated tennis shoes.
●
Empty the water container after each use (see
Maintenance).
●
Remove all objects from pockets, especially lighters
●
Clean the condenser unit at regular intervals
(risk of explosion).
(see Maintenance).
●
Do not allow lint to collect around the dryer.
! WARNING: Never stop the dryer before the end of the
drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
●
Never climb on top of the dryer. It could result in damage.
●
Always follow electrical standards and requirements
(see Installation).
●
Always buy original spare parts and accessories
Saving energy and respecting the environment
(see Service).
●
Wring out items to eliminate excess water before
tumble drying (if you use a washing machine first,
select a high spin cycle). Doing this will save time
and energy during drying.
●
Always dry full loads - you save energy: single
items or small loads take longer to dry.
●
Clean the filter after each use to contain energy
consumption costs (see Maintenance).
9
Maintenance and Care
Switching off the electricity
Cleaning the drum
GB
! Unplug your dryer when not using it, when cleaning
it and during all maintenance operations.
! Do not use abrasives, steel wool or stainless steel
cleaning agents to clean the drum.
A coloured film may start to appear on the stainless
steel drum, this may be caused by a combination of
water and, or cleaning agents such as fabric conditioner
from the wash. This coloured film will not affect the
dryer performance.
Clean the filter after each cycle
The filter is an important part of your dryer:
it accumulates lint and fluff that is formed while drying.
When finished drying, clean the filter by rinsing it
under running water or with your vacuum cleaner.
Should the filter become clogged up, the airflow inside
the dryer will be seriously compromised: drying times
lengthen and you will consume more energy. It may
also damage your dryer.
Cleaning the condenser unit
Periodically (every month) remove the condenser unit
and clean any build up of fluff from between the plates
by rinsing it under the tap with cold water.
This should be done with cold water from the rear of
the condenser.
The filter is found in front of the dryer trim (see diagram).
Removing the filter:
1. Pull the plastic grip of the filter upwards (see diagram).
2. Open the filter and clean the lint from
the inside.
Removing the condenser:
1. Unplug the dryer and open the door.
2. Pull open the condenser cover (see diagram).
Release the three catches by turning 90˚ counter-
clockwise then pull on the grip and remove from
the dryer.
3. Replace it correctly. Ensure the filter
is fully located flush into the tumble
dryer trim.
4. Remove any lint that has built up on the inside of the
door and around the door seal.
! Do not use the dryer without replacing the filter.
3. Clean the surface of the seals and replace, making
sure that the catches have been secured.
Cleaning the dryer
Check the drum after each cycle
●
External parts in metal or plastic and rubber parts
Turn the drum manually in order to remove small items
(handkerchiefs) that could have been left behind.
can be cleaned with a damp cloth.
Periodically (every 6 months) vacuum the front air
●
intake grille, to remove any build up of fluff, lint or
dust. Also to remove accumulation of fluff from the
front of the condenser and filter areas, clean
occasionally with a vacuum cleaner.
Empty the water container after each
cycle
! Do not use solvents or abrasives.
! Your dryer uses special bearing components which
do not need lubrication.
! Have your dryer checked regularly by authorised
technicians to ensure electrical and mechanical safety
(see Service).
Pull the container out of the dryer and remove either
the small or large cap and empty it into a sink or other
suitable drain. Refit the cap and replace the container
securely.
! Always check and empty the container before you
start a new drying programme.
Tap
Water container
Rear
Front
Filter
Condenser unit
Condenser unit
Air intake
Condenser cover
Catches
10
Troubleshooting
One day your dryer seems not to be working. Before you call your Service Centre (see Service), go through the
following troubleshooting suggestions:
GB
Problem:
Possible causes / Solution:
●
The tumble dryer won’t start.
The plug is not plugged into the socket, or not making contact.
There has been a power failure.
The fuse has blown. Try to plug another appliance into the socket.
You are using an extension cord? Try to plug the dryer’s power cord
●
●
●
directly into the socket.
The door is not closed securely?
The TIMER knob has not been set properly (see Start and Programmes).
The START button has not been pressed (see Start and Programmes).
●
●
●
●
Its taking a long time to dry.
The filter has not been cleaned (see Maintenance).
The water container needs emptying? The empty water light is on? (see
●
Maintenance).
The condenser needs cleaning? (see Maintenance).
The temperature setting is not ideal for the type of fabric you are drying
●
●
(see Start and Programmes, and see Laundry).
The correct drying time has not been selected for the load (see Laundry).
The air intake grille is obstructed (see Installation, and see
●
●
Maintenance).
The items were too wet (see Laundry).
The dryer was overloaded (see Laundry).
●
●
11
Service
Before calling the Service Centre:
Spare Parts
GB
●
Use the troubleshooting guide to see if you can
solve the problem yourself (see Troubleshooting).
If not, turn off the dryer and call the Service Centre
closest to you.
This dryer is a complex machine. Repairing it yourself
or having a non-authorised person try to repair it could
cause harm to one or more persons, could damage
the machine and could invalidate the spare parts
warranty.
●
What to tell the Service Centre:
Call an authorised technician if you experience problems
while using the machine.
●
name, address and post code.
telephone number.
the type of problem.
the date of purchase.
●
●
●
●
the appliance model (Mod.).
●
the serial number (S/N).
This information can be found on the data label inside
the door of the machine.
Recycling and Disposal Information
As part of our continued commitment to helping
the environment, we reserve the right to use
quality recycled components to keep down customer
costs and minimise material wastage.
Disposal of old electrical appliances
The European Directive 2012/19/EC on Waste Electrical
and Electronic Equipment (WEEE), requires that old
household electrical appliances must not be disposed
of in the normal unsorted municipal waste stream. Old
appliances must be collected separately in order to
optimise the recovery and recycling of the materials
they contain and reduce the impact on human health
and the environment.
●
Disposing of the packaging material: follow local
regulations, so the packaging can be recycled.
To minimise risk of injury to children, remove the
●
door and plug - then cut off mains cable, flush
with the appliance. Dispose of these parts separately
to ensure that the appliance can no longer be
plugged into a mains socket.
The crossed out “wheeled bin” symbol on the
product reminds you of your obligation, that
when you dispose of the appliance it must be
separately collected.
Consumers should contact their local authority or
retailer for information concerning the correct disposal
of their old appliance.
This appliance conforms to the following EC Directives:
- 2006/95/EC (Low Voltage Equipment)
- 2004/108/EC (Electromagnetic Compatibility)
12
GB
13
14
Guarantee
12 months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturers’ guarantee, which covers the cost of
breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be
defective because of either workmanship or materials, we will, at our discretion, either
repair or replace the appliance at no cost to you.
The guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
- The appliance is only used on the electricity or gas supply printed on the rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained, dismantled or otherwise
interfered with by any person not authorised by us.
- Any repair work must be undertaken by us or our appointed agent.
- Any parts removed during repair work or any appliance that is replaced become our
property.
- The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper use, neglect or interference or as a
result of improper installation.
- Replacement of any consumable item or accessory. These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
THE GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN
COMMERCIAL OR NON-DOMESTIC PREMISES.
Non-Domestic Usage Policy:
Indesit Company manufactures appliances for domestic use only. We understand that in
some cases our appliances are used in commercial and/or non-domestic situations. We
still provide a full 12 month manufacturers’ guarantee, provided the appliance has not been:
Accidentally damaged - Damage that occurs suddenly as a result of an unexpected and
non-deliberate external action.
Maliciously damaged - The deliberate and intentional damage to the product.
Subjected to misuse - Incorrect or careless or improper use.
Subjected to overuse - Excessive usage versus that expected of a domestically situated
appliance.
5 Year Parts Guarantee
Hotpoint also offers you a FREE 5 year parts guarantee. This additional guarantee is
conditional on you registering your appliance with us and the parts being fitted by one
of our authorised engineers. There will be a charge for our engineer’s time.
To activate the extra parts warranty on your appliance, simply call our free phone registration line on
0800 519 2102 (Republic of Ireland 1800 844 347)
15
195101074. 01 N
11/2012 - LION fpg . Four Ashes, Wolverhampton
Extended Guarantees
We offer a selection of protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
UK: 08448 226 226
Republic of Ireland: 01 230 0233
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance,
or, where necessary, to arrange for an engineer to call.
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its
working life than us - the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in the country offering you access to 400 skilled
telephone advisors and 1100 fully qualified engineers on call to ensure you receive
fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number
Serial number
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that
protect and hygienically clean your appliance to keep it looking good and functioning
efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership.
To activate your FREE 5 year parts guarantee you must register your appliance with us.
Free phone UK: 0800 519 2102
Republic of Ireland: 1800 844 347
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
Indesit Company, Unit 49 Airways Industrial Estate, Dublin 17
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