Instructions for Installation and Use
60cm slot-in double oven Electric cooker
EW84
To the Installer:
Before installation, fill in the product details on the back cover of this book.
The information can be found on the rating plate.
To the User:
You must read the instructions prior to installing and using the appliance and
then retain them for future reference.
Introduction
Your new appliance is guaranteed* and will give lasting service. This guarantee is only
applicable if the appliance has been installed in accordance with the installation
instructions detailed in this booklet.
To help make best use of your cooking equipment, please read this booklet carefully.
The cooker is designed specifically for domestic use and responsibility will not be
accepted for use in any other installation.
When the cooker is first used an odour may be emitted,
this will cease after a period of use
When first using the cooker ensure that the room is well ventilated (e.g. open a window or
use an extractor fan) and that persons who may be sensitive to the odour avoid any
fumes.
It is suggested that any pets be removed from the room until the smell has ceased. This
odour is due to temporary finish on oven liners and elements and also any moisture
absorbed by the insulation.
*The guarantee is subject to the provisions that the appliance:
(a) Has been used solely in accordance with the Users Instruction Book.
(b) Has been properly connected to a suitable supply voltage as stated on the
rating plate attached to this equipment.
(c) Has not been subjected to misuse or accident or been modified or repaired by
any person other than the authorised employee or agent.
(d) Has been correctly installed.
This appliance conforms to the following EEC Directives:
Electromagnetic CompatibilityLow Voltage Equipment
89/336/EEC
92/31/EEC
93/68/EEC
73/23/EEC
93/68/EEC
3
Installation
WARNING – THIS APPLIANCE MUST BE EARTHED.
Mains Connection
Your cooker should have been checked to ensure that the voltage corresponds with your
supply voltage, this is stated on the rating plate, which is situated on the outer rear panel.
The model number and serial number are located on the front of the cooker, as shown on
the Feature’s page.
The cooker must be connected by a competent person such as one who is a, NICEIC
registered contractor to a suitable double-pole control unit with a minimum rating of
32A and a minimum contact clearance of 3mm (applicable to newer properties, older
properties where a 30A double pole control unit and a minimum contact clearance of
3mm is acceptable).
The double pole control unit should be fitted adjacent to the cooker, in accordance with
IEE regulations. The control unit must be within 2 metres of but not directly above the
appliance and should be easily accessible in the event of an emergency.
The power supply cable should conform to B.S.6004 with a conductor size of 6mm2,
minimum.
Access to the mains terminals is gained by removing the rear access cover. The mains
cable must pass through the cable clamp adjacent to the terminal block. Sufficient cable
should be used to allow the cooker to be pulled out for servicing.
Ensure that the mains cable is routed away from any brackets affixed to the rear panel
and is not trapped to the rear wall when pushing the cooker into position between
cabinets.
Levelling
Four feet are fitted which can be adjusted up or down to set the height (900mm - 930mm)
and level the cooker.
The feet can be simply screwed in or out to lower or raise the cooker.
After the correct height is achieved, lock the feet into position by tightening the locking nut
using an open ended spanner.
CAUTION: Some soft floor coverings may get damaged if the cooker is not moved carefully.
NOTE: Ensure oven shelves are level by using a spirit level on the rod shelves.
Siting the Cooker
The cooker is designed to fit between kitchen cabinets spaced 600mm apart. The space
either side need only be sufficient to allow withdrawal of the cooker for servicing and
cleaning. It can be used with cabinets one side or both as well as in an angled corner
setting. It can also be used freestanding.
Adjacent side walls which project above hob level, must not be nearer to the cooker than
150mm and should be protected by heat resistant material. Any overhanging surface or
cooker hood should not be nearer than 650mm.
Note: This appliance must NOT be fitted on a platform.
Moving the Cooker
Before moving your cooker, switch off at the cooker control unit, ensure that it is cool.
Open the grill door sufficiently to allow a comfortable grip on the underside front edge of
the oven roof, avoiding any grill elements.
Radio Interference
This appliance conforms to EN 55014 regarding suppression of radio and television
interference.
Note: Take care in moving the cooker as it is heavy. Take care to ensure that any floor
covering is not damaged.
4
Safety Information
When used properly your appliance is completely safe but as with any electrical
product there are certain precautions that must be observed.
PLEASE READ THE PRECAUTIONS BELOW BEFORE USING YOUR APPLIANCE.
Always
G Remove all packing from the appliance before switching on for the first time.
G Understand the controls prior to using the appliance.
G Keep children away from the appliance when cooking as the surfaces will get
extremely hot during and after use.
G Turn controls off when not in use.
G Stand back when opening an oven door to allow any build up of steam or heat to
disperse.
G
Always use dry good quality oven gloves when removing items from the oven/grill.
G Always place pans centrally over the hotplate making sure handles are kept away from
the edge of the hob and cannot become heated by other hotplates or pans.
G
Always take care to avoid heat or steam burns when operating the controls.
G Always turn off the electricity supply at the wall switch and allow the appliance to cool
before cleaning (or changing an oven lamp if fitted).
G
Always make sure the shelves are in the correct position before switching on the oven
or grill.
G Always keep the oven/grill door closed when the appliance is not in use.
G Always keep the appliance clean as a build up of grease or fat from cooking can cause
a fire.
G
Always follow the basic principles of food handling and hygiene to prevent the possibility
of bacterial growth.
G Always keep ventilation slots clear of obstructions.
G Always refer servicing to a qualified appliance service engineer.
G Always take care when removing items from the grill compartment when the lower
oven is in use as the contents will be hot.
G Always turn off the electricity supply to the appliance at the wall switch should any
glass panel (if fitted) crack or shatter and then DO NOT USE THE APPLIANCE until
repaired.
G During use, the oven becomes hot. Care should be taken to avoid touching heating
elements inside the oven.
5
Safety Information
Never
G Never stare at Halogen heating units.
G Never leave children unsupervised where a cooking appliance is installed as all
surfaces will be hot during and after its use.
G Never allow anyone to sit or stand on any part of the appliance.
G
Never store items above the appliance that children may attempt to reach.
G Never leave anything on the hob surface when unattended and not in use.
G Never remove the oven shelves whilst the oven is hot.
G Never heat up unopened food containers as pressure can build up causing the
container to burst.
G Never store chemicals/food stuffs or pressurised containers in or on the appliance,
or in cabinets immediately above or next to the appliance.
G Never place flammable or plastic items on or near the hob.
G Never fill a deep fat frying pan more than 1/3 full of oil, or use a lid.
DO NOT LEAVE DEEP FAT FRYING PANS UNATTENDED WHILE COOKING.
G Never use the appliance as a room heater.
G Never use the grill to warm plates.
G Never dry any items on either the hob or oven doors.
G Never install the appliance next to curtains or other soft furnishings.
G Never operate the grill with the grill door closed as this will cause the appliance to
over heat.
G Never use ‘steam cleaners’.
SAFETY ADVICE IN CASE OF A CHIP-PAN FIRE
In the event of a chip pan fire or any other pan fire.
1. TURN OFF THE COOKER APPLIANCE AT THE WALL SWITCH.
2. COVER THE PAN WITH A FIRE BLANKET OR DAMP CLOTH, this will smother the flames
and extinguish the fire.
3. LEAVE THE PAN TO COOL FOR AT LEAST 60 MINUTES BEFORE MOVING IT. Injuries are
often caused by picking up a hot pan and rushing outside with it.
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the
force of the extinguisher is likely to tip the pan over.
Never use water to extinguish oil or fat fires.
6
Features
WARNING: DO NOT touch the oven doors when the oven is in use as these areas can
become hot.
1800W Halogen Ceramic
1200W Ceramic
1500W Dual Oval Ceramic
1200W Ceramic
Hob Hot
indicators
Timer
Control panel
Conventional Grill
Oven Light
Grill pan handle
fixed/detachable
Grill pan and
food support
Top Oven/Grill
rod shelf
‘Stay Clean’ liners
Top Oven door
Removable
Inner door glass
Main Oven
door
Oven light
Oven fan
Door Switch
‘Stay Clean’ liners
Main oven
rod shelf
Model number &
Serial number label
Main oven seal
split at these corners
Removable
Inner door glass
NOTE: To keep the controls cool when the appliance is used, a flow of air may be blown
from beneath the control panel. If the appliance is still warm, this cooling fan will run
on when all controls have been turned off. This is normal and is not a fault.
The fan will stop once the appliance has cooled.
NOTE: Children should not be allowed to play with the appliance or tamper with the controls.
7
The controls
Switch on the electricity supply to the cooker at the Cooker Control Unit.
Main
Top
Oven
Control
Oven
Control
Grill
Control
Timer
Hob Controls
Dual Circuit Oval
Hotplate control
Hob Controls
As each control knob is turned clockwise, numbers from 1 - 6 on the control
knob increase. Setting 6 is the highest/hottest and gives 100% power.
Setting 1 is the lowest/coolest and gives about 7% power.
Variable power is obtainable on each of the heating areas by selecting any
number between 1 & 6.
Right Front Control
This is to control a dual circuit oval hotplate with two elements. By turning
the knob clockwise both parts of the hotplate are switched on, numbers 1-4
on the control knob, 4 is the highest setting. With the knob turned anti-
clockwise, only the inner part of the hotplate is switched on, this is also
indicated by numbers 1-4 on the control knob, 4 is the highest setting.
Variable power for either the whole or the inner part of the hotplate is
obtained by selecting any number between 1 & 4.
The off position is identified by an ‘0’.
The hob hot warning lights will operate soon after each of the heating areas
have been switched on. Each warning light will remain illuminated until each
heating area has cooled down.
Main Oven Light
Cooling Fan
The main oven light can be switched on, when the oven is not in use, by
pressing the oven light button on the display. The oven light will also operate
whenever the main oven door is opened.
NOTE:
The oven light can be switched off when the door is opened by
pressing the oven light button on the display, or by closing the
door.
The cooling fan operates with the ovens and grill. The fan will operate at full
speed for a few seconds and then reduce to a lower speed. The cooling fan
will only increase to full speed if the temperature inside the cooker reaches
above a certain limit.
8
The controls
continued...
Main Oven Functions (1-7):
4.ROAST
2.TRADITIONAL
6.BREAD
CHICKEN
OVEN
3.ROAST
1.FAN
Main Oven Select
control
Grill
control
Top Oven
control
7.CAKES
MEAT
5.FISH
OVEN
+
-
Set
Time
Main Oven:
- Recommended
Shelf Position
and
Top Oven:
- ‘ON’ Indicator
and
- Preheat
Temperature
Indicator
Time / Mode
Main Oven
Light
End
Time
+/- Control
Knob
- Preheat
Cooking
Duration
Temperature
Indicator
Minute
Minder
The grill control will not operate unless the top oven control is in the ‘O’ off
position.
Grill Control -
Top Oven
The grill control provides fully variable heat control for either the twin grill
or single (left hand side) grill by selecting any number between 1 & 4.
When turned clockwise the twin grill will be switched on and any power
setting from 1 - 4 can be selected. The power level numbers are indicated on
the control knob.
When turned anti-clockwise the single grill will be switched on and any power
setting from 1 - 4 can be selected. The power level numbers are indicated on
the control knob.
The off position is identified by an ‘O’.
Top Oven Control
This control switches on the top and bottom heating elements in the top
oven. The temperature in the oven can be set anywhere between 100˚C and
220˚C.
The top oven ON indicator (TOP) and the top oven preheat temperature
indicator (
symbol) will be on the display (bottom left hand corner).
symbol) will switch OFF and
The top oven preheat temperature indicator (
an audible tone will sound when the top oven has reached the required
temperature.
When in operation the oven light will be illuminated.
The off position is identified by an ‘O’.
Notes
If both the top oven and grill controls are turned on together, the (TOP) and
(
symbol) will flash on the display. The cooker will continue to operate in
the function which was selected first.
9
The controls
continued...
Main Oven Control
This control switches on the top and rear heating elements at various times
in the main oven, dependent on which mode has been set. The temperature
of the main oven can be set anywhere between 80˚C and 230˚C in cooking
modes 1 - 5.
The main oven preheat temperature indicator (
display (middle, left hand side).
symbol) will be on the
The main oven preheat temperature indicator (
symbol) will switch OFF
and an audible tone will sound when the main oven has reached the required
temperature.
The main oven has eight cooking functions. Use the main oven control to
select the cooking mode you require. The display will show the function you
have selected, across the top (1 - 7) with the eighth function being shown on
the clock display as ‘(RISE)’.
The Main Oven
Cooking Functions
When a program is set (position 1 - 5), the display will automatically suggest
a cooking temperature. If you wish you can use the +/- control knob to
change the suggested temperature to one of your own choice, within a
range which is suitable for the particular cooking mode.
Adjusting the Main
Oven Temperature
10
The Cooking Modes in your Cooker
Your new cooker is equipped with a number of different cooking modes:
Conventional Heating (Top Oven)
- with upper and lower heat. This system is particularly suitable for
roasting and baking on one shelf only.
Variable Grilling (Top Oven)
- the oven can also be used for conventional grilling with a full or
half width fully controllable grill.
Note: The Top Oven door should be open when grilling.
Fan Oven (Main Oven)
- the fan oven operates by constantly blowing heated air, from an
element wrapped around the fan, into the oven. This gives improved
efficiency and in general, enables the use of lower temperatures
for cooking. It also means that there is less need to be particular
about shelf positions and that you can bake at more than one level
simultaneously (Batch Baking).
Traditional (Main Oven)
- the upper and rear heating elements are switched on in this
position. The traditional oven brings an outstanding level of
temperature distribution and reduced consumption. In traditional
cooking use only one rack to ensure good heat distribution. By using
the various shelf positions available you can balance the quantity of
heat between the upper and lower part. If cooking requires more
heat from below or above, use the lower or higher shelves respectively.
Roast Meat (Main Oven)
- specially created for cooking joints of meat. This mode raises the
temperature in the oven to a very high heat for the first part of the
cooking cycle, to seal the outside of the joint and retain the juices
of the meat throughout cooking. After this the temperature is
reduced to the set temperature using each heating element in turn
to guarantee a homogeneous temperature for the cooking period. A
temperature is suggested on this mode but this can be altered
using the '+/-' control knob.
Roast Chicken (Main Oven)
- specially created for cooking excellent roast poultry. This mode
can be used to roast chickens, duck, turkey and other poultry to
perfection. Each heating element is used in the cycle to guarantee a
homogeneous temperature within the oven. A temperature is
suggested on this mode but this can be altered using the '+/-'
control knob.
11
The Cooking Modes in your Cooker
continued...
Fish (Main Oven)
- this mode provides gently pulsing top and rear heat to lightly
poach fish dishes without overcooking or drying out. A temperature
is suggested on this mode but this can be altered using the '+/-'
control knob.
Rising (Main Oven)
- this mode heats and holds the oven at 40˚C. It is ideal for proving
bread and yeast based dough mixtures. When this mode is selected
a cooking duration of 14 minutes is automatically set, this can be
altered by pressing the 'time/mode' button until the cooking
duration icon flashes. Then use the '+/-' control knob to adjust the
cooking duration.
Bread cycle - Auto
- this mode is fully automatic and lasts for 1 hour. When this mode
is selected the time and temperature cannot be adjusted.
It is suitable for baking bread weighing up to 1.5kg, either in a tin or
on a baking tray.
This mode includes a proving cycle and a baking cycle. If an initial
proving cycle is needed this can be done using the RISE mode (8).
Some recipe ideas are included in the recipe book supplied with the
cooker.
Cake cycle - Auto
- this mode is fully automatic and lasts for 1 hour. When this mode
is selected the time and temperature cannot be adjusted.
it is suitable for baking sponge based cakes that take between 30
minutes and 1 hour to cook.
Some recipe ideas are included in the recipe book supplied with the
cooker.
12
Electronic Clock &
Automatic Cooking Feature
When you first switch on the appliance you will be prompted to set the ‘Time of Day’ on
the display. You must ensure you have done this before attempting to use the
automatic cooking feature.
The main oven can be controlled automatically.
AUTOMATIC COOKING
- Select food which will require the same cooking time and temperature.
- To ensure food does not cool down and require reheating, set the end
time so the food is ready when you require it.
HINTS ON AUTOMATIC
COOKING
- Always ensure that meat and poultry is defrosted before placing in the
oven.
- Whenever possible, take food out of the refrigerator and keep it as cool
as possible.
- If cooking food that requires frying before placing in the oven for
automatic cooking, keep the delay time to a minimum.
- Never place hot or warm food in the oven for delayed start cooking as it
could cause the oven to be warm and produce harmful bacteria in the
food.
- We advise that dishes containing left-over cooked poultry and meat, eg.
shepherds pie, should not be cooked automatically if there is to be a delay
period.
- Ensure that delay start times are kept to a minimum to prevent bacterial
growth in food.
- Wine or beer may ferment and cream may curdle during the delay period,
so it is best to add these ingredients just before serving.
- Foods which discolour should be protected by coating in fat or tossing in
water to which lemon juice has been added, prior to placing food in the
oven.
- Dishes containing liquid should not be filled too full to prevent boiling over.
- Food should be well sealed (but not airtight) in a container to prevent the
loss of liquid during cooking. Aluminium foil gives a good seal.
- Always ensure that food is piping hot and cooked thoroughly before
serving.
- Only reheat food once.
SETTING THE TIME OF DAY:
STEP 1.
STEP 2.
Check the electricity supply to the cooker is turned
on.
When switched on the display will show both 00:00
and the ‘set time’ symbol flashing. Wait until these
stop flashing.
Main Oven
Time/Mode
Light
STEP 3.
STEP 4.
Press the Time/Mode button once, so that the ‘Set
Time’ symbol and the display are flashing. Turn the
+/- control knob until the correct hour is set.
+
-
Press the Time/Mode button once, so that the ‘Set
Time’ symbol and the display are flashing. Turn the
+/- control knob until the correct minutes are set.
Press the Time/Mode button again.
TIME OF DAY IS NOW SET.
To alter the time of day after the first setting, simply
press the Time/Mode button. The ‘Set Time’ symbol
and the display will flash. Repeat STEPS 3 and 4.
13
Electronic Clock &
Automatic Cooking Feature
SETTING THE MINUTE MINDER:
STEP 1.
STEP 2.
Press the Time/Mode button, until the ‘bell’ symbol is
flashing.
Turn the +/- control knob to set the duration in
minute increments until the required time is set.
After a few seconds the ‘bell’ symbol will stop
flashing and the time will count down.
Main Oven
Light
Time/Mode
+
-
THE MINUTE MINDER IS NOW SET.
At the end of the set time an audible tone will be
heard and the ‘bell’ symbol will go out. After a few
seconds the audible tone will stop and after a few
seconds the display will revert back to the time of
day.
The minute minder can be cancelled at any time by following
STEPS 1 and 2, setting the time period to zero using the +/-
control knob.
The display will revert back to the time of day.
The display shows HOURS and MINUTES
eg. 1 hour 38 minutes
Main Oven
Light
Time/Mode
+
-
14
Electronic Clock &
Automatic Cooking Feature
AUTO COOKING TIMER
There are two Auto Cooking programmes for the main oven, that can be selected using the display:
(a)
To set the main oven to switch ON immediately and OFF automatically after a time of
your choice.
To set the main oven to switch ON and OFF automatically, at the times of your choice.
(b)
(a) To set the main oven to switch ON immediately and OFF automatically:
This allows you to cook for a specified duration, after which the oven will automatically
switch off.
STEP 1.
Check that the correct time of day is set, if not
follow instructions for setting the time of day.
STEP 2.
STEP 3.
Place food to be cooked on shelf in the oven.
Switch the main oven control to the desired mode.
The display will automatically suggest a cooking
temperature. This can be changed by turning the +/-
control knob.
Main Oven
Light
Time/Mode
(The oven will start).
+
-
STEP 4.
STEP 5.
Press the Time/Mode button, until the ‘cooking
duration’ symbol is flashing.
Turn the +/- control knob to set the cooking duration
you require. After a few seconds the ‘cooking
duration’ symbol will stop flashing and the display will
show the temperature that has been set. This will
change every few seconds when the display will show
the cooking duration remaining.
THE COOKING DURATION IS NOW SET.
At the end of the set cooking duration, ‘End’ will show
in the display and an audible tone will be heard for a
few seconds.
Main Oven
Light
Time/Mode
+
-
Turn the main oven control to ‘O’, the OFF position to switch the
oven off. The display will revert back to the time of day.
To cancel the automatic mode at any time turn the main oven
control to ‘O’, the OFF position.
Note: During the cooking period the cooking duration will be shown in the display for a few
seconds and then revert to the temperature set.
15
Electronic Clock &
Automatic Cooking Feature
(b) To set the main oven to switch ON and OFF immediately:
This allows you to cook for a specified duration and additionally choose the time you wish
the cooking cycle to finish. From this information the system works out when the cooking
cycle will need to start and automatically switches the oven on at the required time.
- Follow STEPS 1 to 5 in the previous section (a) entitled: ‘To set the main oven to switch ON
immediately and OFF automatically’, then continue as below:
STEP 6.
STEP 7.
Press the Time/Mode button, until the ‘end time’
symbol is flashing. The display will show a default
cooking end time (this will be the current time plus
the cooking duration you set in STEP 5).
The ‘end time’ symbol will flash.
Main Oven
Light
Turn the +/- control knob to set the time you wish
the cooking to end.
Time/Mode
After a few seconds the display the temperature,
cooking duration and end time in turn.
+
-
THE COOKING DURATION AND END TIME IS NOW SET.
The display will show the temperature and cooking
duration when the programme has started.
At the end of the cooking duration, ‘End’ and the ‘cooking
duration’ symbol will show in the display and an audible tone will
be heard for a few seconds.
Main Oven
Light
Time/Mode
+
-
Turn the main oven control to ‘O’, the OFF position to switch the
oven off. The display will revert back to the time of day.
To cancel the automatic mode at any time turn the main oven
control to ‘O’, the OFF position.
Note: At any time up to the start of cooking, the cooking end time, cooking duration and
the temperature will be shown in the display.
16
Temperature Conversion Chart
Main
Conventional
Oven
Main
Fan
Oven
Gas
Mark
˚F
1
2
/
100
120
130
140
160
170
180
200
210
220
250
275
300
325
350
375
400
425
450
120
140
150
160
180
190
200
220
–
1
2
3
4
5
6
7
8
–
9
475
Temperatures
The recommended temperatures given are for conventional and fan
ovens. When using a fan oven it will be necessary to reduce the
cooking time by 10 minutes per hour and lower the temperature by
up to 20˚C.
Also, in the majority of cases, it is not necessary to pre-heat the
oven.
However, pre-heating is recommended when cooking items such as
Yorkshire puddings, whisked sponges and bread. Your experience
with the cooker will enable you to select the cooking time and
temperature best suited for your recipe.
Condensation may become evident on the inner door and water may
drip through the vent. This is normal when heat and moisture are
present and may be a result of any of the following:
1. Kitchen temperature and ventilation.
Condensation
2. The moisture content of the food
eg. meat, roast potatoes, Yorkshire pudding, roasting meat, etc.
3. The quantity of the food being cooked at any one time.
17
Using the Ceramic Hob
WARNING: DO NOT USE THE HOB IF IT IS CRACKED. TO AVOID ELECTRIC SHOCK -
SWITCH OFF AT THE COOKER MAINS CONTROL SWITCH IMMEDIATELY AND CONTACT
YOUR NEAREST SERVICE OFFICE (see KEY CONTACTS, back page).
Ratings of Cooking Zones
Front Left
Solarglo
1200W
Front Right
Back Left
Back Right
Solarglo
1200W
Solarglo (dual circuit) Solarglo
1500W
1800W
145mm diameter 145mm x 250mm
180mm diameter
145mm diameter
The Working of the Heating only occurs within the marked circular cooking zones.
Heating Zones
The zones heat up and cool down quicker, providing greater
controllability for sensitive foods. Each heating zone is equipped
with a thermal limiter which is a safety cut-out which prevents the
ceramic glass from overheating. After several minutes at full power
without a pan on the heating zone the thermal limiter will switch the
heating elements off and on automatically to avoid any damage to
the ceramic glass.
Choice of
saucepan's
It is essential that the saucepan's you use on the ceramic hob are
suitable.
ALWAYS USE:
G Good quality pans with smooth, flat, heavy bases.
G saucepan's manufactured from aluminium (enamelled or
machined) or stainless steel.
G Correct size saucepan's. The base of the pan must cover the
heating zone completely.
G saucepan's with lids which are well fitting to reduce cooking
time and energy use.
NEVER USE:
G Pans with thin, distorted or uneven bases as these will extend
cooking times, waste electricity and cause damaging, local
hotspots on the glass surface.
G Pans with ridged or recessed bases.
G Pans with damaged or rough bases which could scratch the
glass surface.
G Glass or glass ceramic utensils.
18
Care of the Ceramic Hob
In order to keep your ceramic hob in good condition, follow these
simple guidelines:
Do not stare at halogen heating units.
Do Not
Do not cook directly on the hob surface without a cooking utensil, as
this will result in damage to the surface of the hob.
Do not use the hob as a worktop surface as damage may occur to
the smooth surface of the hob.
Do not drag or slide utensils on the hob surface, as this will cause
scratches in the surface of the hob.
Do not allow a cooking utensil to come into contact with the hob
surround.
Do not place anything between the base of the utensil an
the ceramic hob, e.g. do not use asbestos mats,
aluminium or wok stand.
Do not leave any utensils, food or combustible items on the hob when
it is not in use.
Do not place aluminium or plastic foil, or plastic containers on the
hob.
Do not leave the hotplates or cooking areas switched On unless they
are being used.
Do not leave heating zones uncovered when they are switched On.
We recommend not to place large preserving pans or fish kettles
across two heating areas.
Do not leave utensils partly covering the heated areas.
Always ensure that they are placed centrally over
the heated areas and have the same diameter as
the heating area used.
Always ensure that the bottom of the pan is both clean and dry. Dirt
or moisture between the pan and the hob can cause pitting of
the surface of the glass.
Do
We do not recommend the use of utensils with a base diameter
greater than 25cm (l0ins).
Pressure cookers or other large pans should be used on the front
cooking areas.
Always ensure that saucepan handles are positioned safely.
Always take extra care when cooking foods with a high sugar content
eg. jam, as spillage will cause damage to the surface of the
glass.
Always clean spills immediately (see Care and Cleaning).
19
Care of the Ceramic Hob
continued...
IMPORTANT – As with any cooking appliance there could be some fire
risk attached to the heating of oil, particularly for deep fat frying,
cooking utensils containing oil must not be left unattended (e.g. to
answer the telephone) on or in close proximity to the patterned
cooking areas.
1. Use a deep pan, large enough to completely cover the appropriate
heating area.
2. Never fill the pan more than one-third full with fat or oil.
3. Never leave oil or fat unattended during the heating or cooking
period.
4. Do not try to fry too much food at a time, especially frozen food.
This only lowers the temperature of the oil or fat too much,
resulting in greasy food.
5. Always dry food thoroughly before frying, and lower it slowly into
the hot oil or fat. Frozen foods, in particular, will cause frothing
and spitting, if added too quickly.
6. Never heat fat, or fry, with a lid on the pan.
7. Keep the outside of the pan clean and free from streaks of oil or
fat.
8. Never allow excessive splashing of oil onto the hob.
Safety
requirements for
deep fat frying
In the unfortunate event of a chip pan fire:
1. Switch Off the electricity supply.
NEVER attempt to move the pan - burns and injuries are caused
almost invariably by picking up the burning pan and rushing outside
with it.
2. Smother flames with a fire blanket or damp cloth.
NEVER use a fire extinguisher to put out a pan fire, as the force of
the extinguisher is likely to tip the pan over.
NEVER use water to extinguish oil or fat fires.
When smothering the flames DO ENSURE that you FACE and ARMS
are WELL PROTECTED from the flames to save you from becoming
hurt.
3. After the fire has been extinguished LEAVE THE PAN TO COOL FOR
AT LEAST 60 MINUTES BEFORE MOVING IT.
4. If you fail to put the fire out, call the fire brigade immediately.
20
Grilling
CAUTION: Accessible parts may become hot when the grill is in use
- children should be kept away.
Grilling must be done with the top oven door open.
Control knobs may become hot during grilling.
The operation of the controls is covered on page 9.
Remember the grill will not operate until the top oven control is in
the ‘0’ off position.
To operate the grill
proceed as follows:
G
G
Open the grill/top oven door.
When toasting or grilling, the rod shelf can be placed on either
of the runners.
G
G
Preheat the grill on setting 4 for approximately 5 minutes, using
either the single (left hand side) or twin width setting, depending
on the amount of food to be cooked.
Fixing the grill pan handle - Ensure that the handle is secure
before use (see figs 1,2 and 3 on next page). The food to be
cooked should be placed on the grill pan/grill pan grid. Place the
grill pan on the shelf and push back until the pan is correctly
positioned beneath the grill element.
When positioning the grill pan, for grilling, ensure that the grill pan
handles do not become ‘caught’ in the oven shelf.
Notes
Before use ensure the grill pan handle is positioned correctly.
G
G
Food which only requires browning should be placed directly on
the shelf, on either of the runners.
Leave the control at setting 4 for toast and for the sealing and
fast cooking of foods. For thicker foods requiring longer
cooking, turn the control to a lower setting after the initial
sealing on both sides on setting 4. The thicker the food the
lower the control should be set.
WARNING: Take care as oven/grill will be hot - always wear oven gloves.
ALWAYS ENSURE THE GRILL PAN IS CLEAN BEFORE USE - EXCESS FAT BUILD UP IN
THE BOTTOM OF THE PAN COULD CAUSE A FIRE HAZARD.
21
Grilling
continued...
GRILL CHART
- Pre-heat the grill for 5 minutes on maximum control setting before grilling
Food
Approximate Cooking time
Grill Setting
Toasting of
Bread products
4
3 - 10 mins.
Small cuts of
meat, sausages,
bacon, etc.
4 for 4 mins.
reduce to lower
setting.
10 - 20 mins.
20 - 30 mins.
Chops etc.
Gammon steaks
Chicken pieces
4 for 6-8 mins.
reduce to lower
setting.
Fish: fingers
Whole
10 - 20 mins. Whole fish and fillets placed in
the base of the grill pan.
4
Fillets
Fish in
3
3
3
4
15 - 20 mins.
15 - 20 mins.
breadcrumbs
Pre - Cooked
potato products
12 - 15 mins. in the base of the grill pan.
Pizzas
Browning of
food
8 - 10 mins. Dish placed directly on the shelf.
The settings in the above guide have been developed to cook food successfully without
excessive fat spitting and splashing.
Fixing the Grill
Pan handle
The grill pan handle is detachable from the pan, to facilitate
cleaning and storage. Fix the grill pan handle securely in position
before use.
The handle fits onto the grill pan edge with the small recess, Fig 1.
Tilt the handle over the recess and slide it towards the centre, Fig 2.
Ensure the handle is fully located. Insert washer and fixing screw
and tighten fully to ensure handle is secured, Fig 3.
Recess
Fig. 3
Fig. 2
Fig. 1
Always fit the screw prior to use.
22
Top Oven – Conventional Cooking
The heat for conventional cooking in the top oven is provided by the
grill element and the element under the floor of the oven. It is ideal
for the slow cooking of cheaper cuts of meat in casseroles etc. but
can also be used for small joints of meat up to 1.5kg (3lb).
The operation of the controls is covered on page 9.
See cooking charts for temperatures and shelf positioning (pages
24 and 25).
The top oven can be used either independently to cook small
quantities of food or in conjunction with the main oven to provide
additional cooking space.
G The shelf should be positioned on the first or second runner
from the bottom.
To use the oven
G Set the top oven control to the required temperature, the top
oven light will come on and wait for the thermostat light to go
off, indicating that the oven has reached the right temperature.
G The food to be cooked should be placed in the centre of the
shelf with a gap of at least 25mm (1in) between it and the grill
element. This should avoid burning and ensure even cooking.
proceed as follows:
25mm (1 in)
G
Do not place food or dishes on the floor of the oven.
Platewarming in
the top oven
Plates and dishes placed on shelf 1 of the top oven will be heated
when the main oven is in use.
When the main oven is not in use, for instance when a meal is being
cooked on the hob, place the plates and serving dishes on the shelf
using the bottom runner and turn the top oven control to
approximately 100˚C. A maximum time of 10-12 minutes is all that is
required to heat the plates and dishes.
NEVER operate the grill control when using the top oven for
cooking or warming plates and dishes.
WARNING: DO NOT put delicate items china or items which could be affected by heat
into the oven.
23
Top Oven Temperature Charts – Meat
Position in
Oven
Pre-
heat
Temperature
˚C
Meat
Time (approx.)
Beef/ Lamb
35 mins per 450g (1lb)
+ 35 mins over.
Yes
170/180
190/200
170/180
190/200
(slow roasting)
Beef/ Lamb
(foil covered)
35-40 mins per 450g
(1lb)
Yes
Yes
Yes
Yes
Pork
(slow roasting)
40 mins per 450g (1lb)
+ 40 mins over
Pork
(foil covered)
40 mins per 450g (1lb)
Runner 1
from
bottom
of oven.
Veal
(slow roasting)
40-45 mins per 450g
(1lb) + 40 mins over
170/180
190/200
170/180
190/200
150
Veal
(foil covered)
40-45 mins per 450g
(1lb)
Yes
Yes
Yes
Yes
Poultry/Game
(slow roasting)
25-30 mins per 450g
(1lb) + 25 mins over
Poultry/Game
(foil covered)
25-30 mins per 450g
(1lb)
1
2
2-2 / hrs
Casserole
If using aluminium foil, never:
1. Allow foil to touch sides of oven.
2. Cover oven interior with foil.
3. Cover shelves with foil.
The most accurate method of testing the readiness of joints of meat or whole poultry is
to insert a meat thermometer into the thickest part of a joint, or the thickest part of
poultry thighs, during the cooking period. The meat thermometer will indicate when the
required internal temp has been reached.
Beef - Rare:
Medium:
Well Done:
60˚C
70˚C
75˚C
Lamb:
Pork:
Veal:
80˚C
80˚C
75˚C
Poultry:
90˚C
24
Top Oven Temperature Charts – Baking
Position in
Pre- Temperature
Food
Time in mins.
10-15
Oven
heat
˚C
Runner 2 from
bottom of oven.
Scones
210/220
Yes
Runner 2 from
bottom of oven.
Small Cakes
Victoria Sandwich
180/190
170/180
180/190
200/210
20-25
Yes
Yes
Yes
Yes
Runner 2 from
bottom of oven.
20-30
Runner 2 from
bottom of oven.
Sponge Sandwich
(fatless)
20-25
Runner 2 from
bottom of oven.
10-15
Swiss Roll
Runner 1 from
bottom of oven.
Semi-rich Fruit
cakes
150/160
Yes
60-75 7 inch
Time Dependent
on size
Runner 1 from
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
140/150
190/200
200/210
190/200
200/210
Rich Fruit cakes
Shortcrust Pastry
Puff Pastry
bottom of oven.
Time Dependent
on recipe
Runner 1 or 2 from
bottom of oven.
Time Dependent
on recipe
Runner 1 from
bottom of oven.
Runner 1 or 2 from
bottom of oven.
Yorkshire Pudding
30-40
20-30
Runner 2 from
bottom of oven.
Individual Yorkshire
Puddings
Runner 1 from
bottom of oven.
Milk Pudding
Baked Custard
Bread
140/150
150/160
200/210
100
90-120
40-50
Runner 1 from
bottom of oven.
Runner 1 from
bottom of oven.
30-45
Runner 2 from
bottom of oven.
Meringues
150-180
Note: If soft margarine is used for cake making, temperatures recommended by the
manufacturers should be followed. Temperatures recommended in this chart refer to
cakes made with block margarine only.
25
Main Oven – The Intelligent Cooking System
The main oven of your new cooker is equipped with an intelligent
electronic cooking system that gives you additional cooking
performance, flexibility and features over traditional cooking products.
The operation of the controls is covered on page 10.
See cooking charts for temperatures and shelf positioning (pages
27 to 29).
The intelligent cooking system will automatically suggest a suitable
Cooking
cooking temperature for several cooking modes. It is possible
temperature
however to modify the suggested temperature within a range
specific to each cooking mode.
ranges
User adjustable temperature ranges by cooking mode:
Mode
Suggested
Minimum
Maximum
Fan oven
200˚C
190˚C
160˚C
190˚C
180˚C
80˚C
80˚C
80˚C
80˚C
80˚C
230˚C
230˚C
230˚C
230˚C
230˚C
Traditional
Roast meat
Roast chicken
Fish
26
Main Oven – The Intelligent Cooking System
continued...
COOK CHART - Fan oven mode:
MEAT
Beef
Lamb
Pork
Preheat
Temperature
160/180˚C
160/180˚C
160/180˚C
Cooking Time
no
no
no
20-25 minutes per 450g (1lb)
+ 20 minutes extra
25 minutes per 450g (1lb)
+ 25 minutes extra
25 minutes per 450g (1lb)
+ 25 minutes extra
Chicken/Turkey
(up to 4kg/8lb)
no
no
160/180˚C
150/160˚C
18-20 minutes per 450g (1lb)
+ 20 minutes extra
Turkey
(4-5.5kg/8-12lb)
12-14 minutes per 450g (1lb)
+ 15 minutes extra
Notes:
Internal Temperatures:
Beef
rare
medium
well done
60˚C
70˚C
75˚C
80˚C
80˚C
Lamb
Pork
Poultry90˚C
BAKING
Preheat
Temperature
Cooking Time
Scones
Small cakes
Victoria sandwich no
Fatless sponge
yes
no
210/220˚C
170/180˚C
160/170˚C
10-15 minutes
15-25 minutes
20-30 minutes
sandwich
Swiss roll
Semi rich fruit cake no
Rich fruit cake no
Shortcrust pastryno
Puff pastryno
yes
yes
180/190˚C
190/200˚C
140/150˚C
130/140˚C
190/200˚C
190/200˚C
180/190˚C
10-20 minutes
10-15 minutes
60-75 minutes
depending on size
depending on recipe
depending
30-45 minutes
on
recipe
Yorkshire pudding yes
Yorkshire pudding:
Individual
Bread
Meringues
yes
yes
no
190/200˚C
200/210˚C
80/90˚C
20-25 minutes
30-45 minutes
180-240 minutes
Notes:
Use up to 2 shelves when cooking (ensure they are evenly spaced)
It is not necessary to preheat the oven for some items.
27
Main Oven – The Intelligent Cooking System
continued...
COOK CHART - Traditional mode:
MEAT
Beef
Beef
Preheat
Temperature Shelf Position Cooking Time
yes
190/200˚C
2 or 3
25-30 minutes per 450g (1lb)
+ 25 minutes extra
(foil covered) yes
190/200˚C
190/200˚C
2 or 3
2 or 3
35-45 minutes per 450g (1lb)
Lamb
Lamb
yes
25-30 minutes per 450g (1lb)
+ 25 minutes extra
(foil covered) yes
190/200˚C
190/200˚C
2 or 3
2 or 3
35-45 minutes per 450g (1lb)
Pork
Pork
yes
30-35 minutes per 450g (1lb)
+ 30 minutes extra
(foil covered) yes
190/200˚C
or
2 or 3
3
40 minutes per 450g (1lb)
ePsoultryy 190/200˚C
2
20-25 minutes
+ 20 minutes extra
per
Poultry
(foil covered) yes
190/200˚C
2 or 3
25-30 minutes per 450g (1lb)
Notes:
Internal Temperatures:
Beef
rare
medium
well done
60˚C
70˚C
75˚C
80˚C
80˚C
Lamb
Pork
Poultry90˚C
BAKING
Preheat Temperature Shelf Position Cooking Time
Scones
Small cakes
Victoria sandwich yes
Fatless sponge
yes
yes
220˚C
180/190˚C
170/180˚C
3
3
3
10-15 minutes
15-25 minutes
20-30 minutes
sandwich
Swiss roll
Semi rich fruit cake yes
Rich fruit cake yes
Shortcrust pastryyes
Puff
Yorkshire pudding yes
Yorkshire pudding:
yes
yes
190/200˚C
200/210˚C
150/160˚C
130/140˚C
190/200˚C
3
3
2
2
15-20 minutes
10-15 minutes
60-75 minutes
depending on size
depending on recipe
depending
2 or 3
or
3
peasstryy 190/200˚C
2
190/200˚C
3
on
rec
35-45 minutes
Individual
Bread
Meringues
yes
yes
yes
200/210˚C
200/210˚C
80/90˚C
3
3
3
20-30 minutes
30-45 minutes
180-240 minutes
Notes:
For best results use one shelf.
Preheat the oven before use.
28
Main Oven – The Intelligent Cooking System
continued...
COOK CHART - Roast Chicken mode:
MEAT
Preheat
no
Temperature Shelf Position Cooking Time
Chicken
Turkeyno
170˚C
2 or 3
or
20 minutes per 450g (1lb)
15-20 minutes
170˚C
2
3
Notes:
Internal Temperatures:
Poultry90˚C
If the poultry is covered with foil, the cooking time will need to be extended.
COOK CHART - Roast Meat mode:
MEAT
Preheat
Temperature Shelf Position Cooking Time
Beef
no
170˚C
170˚C
170˚C
2 or 3
2 or 3
2 or 3
20-25 minutes per 450g (1lb)
+ 20 minutes extra
Lamb
Pork
no
no
25 minutes per 450g (1lb)
+ 25 minutes extra
25 minutes per 450g (1lb)
+ 25 minutes extra
Notes:
Internal Temperatures:
Beef
rare
medium
well done
60˚C
70˚C
75˚C
80˚C
80˚C
Lamb
Pork
If the meat is covered with foil, the cooking time will need to be extended.
COOK CHART - Fish mode:
FISH
Preheat
Temperature Shelf Position Cooking Time
Fish steaks
(open roasted)
yes
170˚C
180˚C
180˚C
3
15-25 minutes
Whole fish
(foil baked)
yes
2 or 3
2 or 3
20-25 minutes per 450g (1lb)
25-30 minutes per 450g (1lb)
Whole stuffed yes
fish (foil baked)
29
Care and Cleaning
WARNING: BEFORE CLEANING, SWITCH THE COOKER OFF AT THE MAINS COOKER
CONTROL PANEL AND ALLOW IT TO COOL. IT IS ESSENTIAL THAT THE OVENS ARE
CLEANED AND KEPT FREE FROM FATS, OIL AND GREASE.
Cleaning of the
Ceramic Hob
Always clean spills immediately. If the hob is reused before cleaning,
spillage will be baked on and be very difficult to remove.
Always switch the cooker OFF at the cooker control panel.
To minimise cleaning:
Always take care and avoid spills.
Always use a Ceramic Hob Cleaner-Conditioner whenever cleaning is
done. The Cleaner-Conditioner forms a protective film on the
hob and contains a mild detergent which makes cleaning
easier. Hotpoint has a Cleaner-Conditioner which can be
obtained, either through a local Hotpoint Service Centre or
retailer, part no.6004.
To clean off stubborn stains, the following can be used when the
surface has cooled:
1.
Cif, non-scratch cream cleaner.
Heavy soil can be removed from the surface by carefully
using a glass scraper.
Hard water stains, grease spots and any discolouration
having a metallic sheen can be removed with Solvol Autosol
Super or any non abrasive stainless steel cleaner.
2.
3.
After cleaning, always use the Cleaner-Conditioner and finish it off by
polishing with a clean, dry paper towel.
Never use abrasive or chemical oven cleaners as they can damage
the surface of the hob.
The visual effect of any scratches which may occur in use can be
minimised by the use of Cleaner-Conditioner. Such scratches cannot
be removed but do not affect the function of the hob in any way.
30
Care and Cleaning
continued...
WARNING: BEFORE CLEANING, SWITCH THE COOKER OFF AT THE MAINS COOKER
CONTROL PANEL AND ALLOW IT TO COOL. IT IS ESSENTIAL THAT THE OVENS ARE
CLEANED AND KEPT FREE FROM FATS, OIL AND GREASE.
‘Stay Clean’ Liners ‘Stay Clean’ liners are covered with a special enamel which absorbs
cooking soils. At higher temperatures the soiling is slowly destroyed.
In most cases normal cooking at higher temperatures will permit
this cleaning to take place automatically.
However, if higher cooking temperatures are not used regularly
then it may be necessary, in order to prevent heavy soiling, to run
the oven at maximum temperature for at least two hours, from
time to time.
The ‘Stay Clean’ liners can be washed in warm soapy water followed
by rinsing in clear water. Dry well with a soft cloth.
NOTE: Do not use enzyme washing powder, harsh abrasives or
chemical oven cleaners of any kind.
Oven Fittings
Oven Interiors
The oven shelves can be cleaned either in a dishwasher or by using a
fine steel wool soap pad. The grill and meat pans can be cleaned in
warm soapy water using a fine steel wool soap pad to remove
stubborn stains or in a dishwasher.
They should be cleaned after each use.
To clean the oven interiors remove all the oven fittings and where
applicable the ‘Stay Clean’ liners.
All types of oven cleaners can be used, but do not allow abrasive
cleaners or oven spray to come into contact with the ‘Stay Clean’
liners.
Use a fine steel wool soap pad to remove stubborn stains.
Oven Door Cleaning The inner door glass panel can be removed for easy cleaning, see
page 33.
Cooker Exterior
The outside of the cooker should be cleaned regularly to keep it
looking like new.
Wipe over with a soft cloth wrung out in warm water and dry with a
soft clean cloth.
You can use mild non abrasive cleaners but always read the
manufacturer’s instructions first. Always test their suitability on a
small
area of the cooker not noticeable in normal use.
NOTE: DO NOT use scouring pads or abrasive cleaners as they may
scratch the surface.
Wear protective gloves when cleaning any part of your cooker.
31
Care and Cleaning
continued...
Door and Control
Panel (Glass)
Regularly wipe with a clean, damp cloth and polish with a clean, dry
cloth.
Door and Control
Panel Trims
(Stainless Steel)
Regularly wipe with a clean, damp cloth and polish with a clean, dry
cloth.
WARNING: TO AVOID ELECTRIC SHOCK, BEFORE REPLACING THE OVEN LIGHT,
SWITCH THE COOKER OFF AT THE COOKER CONTROL UNIT
(and allow to cool if the oven has been used).
Replacement of
the Oven Light
Unscrew the glass cover, using a suitable cloth to protect the
fingers and remove carefully. Unscrew the existing light bulb, and
remove. Screw the new bulb into position and replace the glass
cover, with metal washer, until positioned securely.
32
Care and Cleaning
continued...
CLEANING THE DOORS
Take particular care not to damage the inner surface of the door inner glass that is
coated with a heat reflective layer. Do not use scouring pads, or abrasive powder,
which will scratch the glass. Ensure that the glass panel is not subjected to any sharp
mechanical blows.
Stubborn stains can be removed by using a fine steel wool soap pad. For slight soiling the
inner glass panel may be cleaned, while still warm, without removing it from the door. After
cleaning, rinse and dry with a soft cloth.
SIDE OPENING DOORS
Cleaning the door glass is the same as the drop down doors, except take care to
support the weight of the inner glass when removing and refitting.
DROP DOWN DOORS
Remove the door inner glass as follows.
1.
Open the door fully and remove the extrusion end caps (This should be done by
hand but if it proves too difficult, simply lift the inner glass to ease the end
caps out of position).
NOTE: If you need to use a tool - be careful not to damage the extrusion or end cap.
2.
Carefully slide the inner glass towards you and
withdraw it from its locating slots. Ensure
that the door is not allowed to slam shut, due
to the reduction in door weight.
Clean the glass as described above.
3.
The inside of the outer door glass can now be
cleaned while still fitted to the cooker.
NEVER OPERATE THE COOKER WITHOUT THE INNER DOOR GLASS IN POSITION.
Refit the door inner glass as follows.
1.
Open the door fully.
2.
Locate the inner door glass into its slots, so that the printing is readable from the
face nearest the oven in the closed position and the widest black band is towards
the bottom of the door. The inner door glass has a special reflective coating on
one side, in order to minimise surface temperatures and energy consumption
during use, it is important it is fitted correctly.
3.
Carefully slide the glass into its slots as far as it will go and replace the end caps.
33
If something goes wrong ...
.... don’t panic
Just quickly check these points before
calling a Hotpoint engineer:
1. Check that the mains supply is
switched on.
Parts
Please remember your new appliance
is a complex piece of equipment.
‘DIY’ repairs or unqualified and
2. Check that the Timer is not flashing or,
the incorrect ‘Time of Day’ is showing:
- The power supply has been interrupted
but has now come back on again. Reset
the Timer to the correct ‘Time of Day’ as
stated in the Timer instructions. oven
back to Manual operation.
3. If using the Grill in the Top Oven make
sure that the Top Oven control is set to
‘O’ Off.
untrained service people may put you
in danger, could damage the appliance and
might mean you lose cover under
Hotpoint’s Parts Guarantee.
If you do experience a problem with
the appliance don’t take risks; call in
Hotpoint’s own Service Engineer (see KEY
CONTACTS, back page).
Our spare parts are designed
exclusively to fit only Hotpoint
appliances. Do not use them for any
other purpose as you may create a
safety hazard.
If it still won’t work...
Ring Service
(see back cover)
¤
Disposal of your product
To minimise the risk of injury to children please dispose of your product carefully and
safely. Remove all doors and lids. Remove the mains cable (where fitted) by cutting off
flush with the appliance and always ensure that no plug is left in a condition where it
could be connected to the electricity supply.
To help the environment, Local Authority instructions should be followed for the disposal
of your product.
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE), requires that old household electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old appliances must be collected separately in
order to optimise the recovery and recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.
34
Hotpoint Service Cover
Satisfaction Guaranteed or Your
Hotpoint’s Extended Warranties
Whether you have just one or a number of Hotpoint
appliances in your kitchen, Hotpoint has a range of
Service Plans to give you complete peace of mind.
They enable you to extend your one year labour
guarantee so that you can have repairs completed
FREE during the membership period.
Money Back
Hotpoint gives you a unique ‘Satisfaction Guaranteed’
promise – valid for ninety days after you have purchased
your Hotpoint product. If there is a technical problem
with your Hotpoint appliance, just call Hotpoint Service
(see back page). If necessary we will arrange for an
engineer to call. If the technical problem is not
resolved under this Guarantee, Hotpoint will replace
your appliance or, if you prefer, give you your money
back. Your statutory rights are not affected, and the
Guarantee is additional and subject to the terms of
Hotpoint’s Five Year Parts Guarantee.
Service Cover
We offer a number of payment methods; cheque,
credit card or you can spread the cost and pay by
direct debit (full details can be obtained on Free
phone 0800 716356). This covers you for all repairs
during the period of cover, which can be from 1 to 4
years. Service Cover also includes loss of food, up
to the value of £250, in refrigeration appliances.
There is also an option of Service Cover with
Maintenance at an additional cost. This includes an
annual Electrical and Safety check and replacement
of any parts as necessary.
Hotpoint’s Free Five Year Guarantee
From the moment your appliance is delivered Hotpoint
guarantees it for FIVE YEARS.
•
•
•
In the Five Years all replacement parts are FREE
provided that they are fitted by our own Service
Engineer. During the first year our Engineer’s time
and labour is also free.
Our guarantee covers loss of food in our
refrigeration and freezer products up to £250
during the first year, subject to verification by one
of our engineers.
After the first year we will charge for our
Engineer’s time and labour. We do, however,
operate a range of Service Plans (see opposite)
which, for an annual payment, enables you to cover
any repair costs which may be necessary.
All our service repairs are guaranteed for twelve
months in respect of our labour and any parts
fitted.
The appliance must be used in the United Kingdom,
and must not be tampered with or taken apart by
anyone other than our own Service Engineers.
You may, however, buy parts which can be safely
fitted without specialist knowledge or equipment.
The correct fitting of such parts, provided they are
genuine Hotpoint spares, will not affect your
Guarantee. Parts are available from our Hotpoint
Spares Centres (see back page).
Kitchen Cover
An annual payment covers you for all repairs for all
your Hotpoint appliances which are less than ten
years old. It also covers the cost of loss of food up
to £250 in our refrigeration and freezer products.
There is also the option of Kitchen Cover with
Maintenance at an additional cost. Any additional
Hotpoint appliances purchased after you have
joined Hotpoint Kitchen Cover will automatically be
included during the annual period of cover without
further charge.
•
•
•
Appliance Registration
To ensure that you have the opportunity to benefit
from any of the above Service Schemes and other
offers you should complete and return immediately
the Appliance Registration Form/Questionnaire
supplied with this appliance. Full details and costs
of our Service Schemes, together with an application
form, will be sent to you at the end of the first year
of the guarantee.
Annual Safety/Maintenance Checks
Hotpoint strongly recommends that all its
appliances are regularly checked for electrical and
mechanical safety, whether or not they are covered
by a Service Plan. Worn door gaskets or hoses may
cause a leak on an appliance, which could become
dangerous if neglected.
•
•
Our guarantee does not cover the cost of any
repair, or loss of food in refrigeration products,
due to power failure, accidents or misuse. Nor does
it cover the cost of any visits to advise you on the
use of your appliance. Please read thoroughly the
instruction book supplied with this appliance.
If at any time during the Guarantee period we are
unable to repair your appliance, we will refund any
repair costs paid to us in the previous twelve
months. We will also offer you a new appliance at
a reduced charge instead of a repair.
Proof of Purchase
For future reference please attach your purchase
receipt to this booklet and keep it in a safe place.
•
•
Our Guarantee is in addition to and does not affect
your legal rights.
Spares and Accessories
Spares and accessories can be ordered from your
local Hotpoint Spares Centre (see back page), using
the order form enclosed.
Should you need independent advice on your
consumer rights, help is available from your
Consumer Advice Centre, Law Centre, Trading
Standards Department and Citizens Advice Bureau.
All Hotpoint servicing is carried out by our own
Service Organisation located throughout the
United Kingdom and Eire. We will be happy to deal
with any problems which you may have.
NOTE: Our Engineers will use every effort to avoid
damage to floor coverings and adjacent units when
carrying out repairs/service work, but in locations
where the Engineer advises you that it will be
impossible to move appliances without risk of
damage, he will only proceed with your approval that
no liability is accepted.
•
35
Key Contacts
After Sales Service
Over 1100 trained specialists, directly employed by us, ensure that you can have
complete confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066 066
Monday to Friday, 8am to 7.30pm
Saturday, 8.30am to 5.30pm
Sunday, 9.30am to 3.30pm
Republic of Ireland: 0818 313 413
Note: Our operators will require the following information:
Model number
Serial number
Extended Warranties
UK: 08709 088 088
Monday to Sunday, 8am to 8pm
Republic of Ireland: 0123 002 333
Genuine Parts and Accessories
UK: 08709 077 077
Monday to Friday, 8.30am to 5pm
Saturday, 8.30am to 12noon
Republic of Ireland: 0818 313 413
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
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PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.
07/2006 Part no. 195057682.00
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