Instructions for
installation and use
WASHING MACHINE
Contents
EN
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
Technical data
EN
English,1
Description of the machine, 6-7
Control panel
Running a wash cycle, 8
Wash cycles and options, 9
Table of wash cycles
Wash options
Detergents and laundry, 10
Detergent
Preparing the laundry
Washing recommendations
Load balancing system
AQUALTIS
Precautions and advice, 11
General safety
Disposal
AQ7F 29 I
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water and electricity supplies
Cleaning the machine
Cleaning the detergent dispenser drawer
Caring for your appliance drum
Cleaning the pump
Checking the water inlet hose
Trouble shooting, 13
Assistance, 14
1
Connecting the drain hose
• the supply voltage is included within the values i
ndicated on the Technical details table (see page 5);
EN
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from the
floor;
• the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
65 - 100 cm
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate
use. Before using the appliance please read the
instructions below.
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE
CARRIED OUT BY A QUALIFIED ELECTRICIAN.
The drain hose may be
connected to an under-
sink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends have
been taken off the
spigot.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must not
be used until a replacement is obtained.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or
the colour that is embossed in words on the base of the
plug. Replacements can be obtained directly from your
nearest Service Depot.
If it is place over the
edge of a basin or sink
be sure the free end of
the hose should not be
underwater.
Removing the plug:
If your appliance has a non-rewireable moulded plug and
you should wish to re-route the mains cable through
partitions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere rewireable
plug bearing the BSI mark of approval.
or:
! We advise against the use of hose extensions; in
case of absolute need, the extension must have the
same diameter as the original hose and must not
exceed 150 cm in length.
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the appliance.
Ensure that if the drain hose is pushed into a
standpipe, that the end does not go down more than
15cms (6 inches). If the hose is pushed down too far,
this may cause the machine to self -syphon ie.
continuously empty as it is filling.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally
inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Electric connection
Before plugging the appliance into the mains socket,
make sure that:
Green & Yellow
Blue
Earth
Neutral
Live
Brown
• the socket is earthed and in compliance with the
applicable law;
• the socket is able to sustain the appliance's
maximum power load indicated in the Technical details
table (see page 5);
3
As the colours of the wires in the lead may not
correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
EN
Connect Brown wire to terminal marked L or coloured
Red.
Connect Blue wire to terminal marked N or coloured
Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a
13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt regarding the electrical supply to
your machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
BLUE
BROWN
NEUTRAL (N)
LIVE (L)
GREEN & YELLOW
EARTH (E)
GREEN &
YELLOW
13 ampere fuse
BROWN
BLUE
CROSS-BAR
CORD GRIP
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the
plug body and dispose of it as described above.
! The washing machine should not be installed in an
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to leave it
exposed to rain and thunderstorms.
! When the washing machine is installed, the mains
socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
! The power supply cable must only be replaced by an
authorised serviceman.
Warning! The company denies all liability if and when
these norms are not respected.
4
EN
Technical data
Model
AQ7F 29 I
width 59.5 cm
height 85 cm
depth 58 cm
Dimensions
Capacity
from 1 to 7 kg
Electrical
connections
please refer to the technical data
plate fixed to the machine
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 52 litres
Water connections
Spin speed
up to 1200 rotations per minute
Test Programmes
according to
2010/1061
programme
temperature 60°C and 40°C.
;
This appliance conforms to the
following EC Directives:
- 2004/108/EC (Electromagnetic
Compatibility)
- 2006/95/EC (Low Voltage)
- 2002/96/EC
5
Description of the machine
CONTROL
EN
PANEL
PORTHOLE DOOR
PORTHOLE DOOR
HANDLE
KICK STRIP
ADJUSTABLE FEET
PORTHOLE DOOR
1. pre-wash compartment:
use powder detergent.
2. main wash compartment:
use powder or liquid
detergent. If using the latter
Always use the handle to
open the porthole door (see
figure).
type of detergent, we
recommend it is poured into
the drawer immediately
before you start the washing
machine.
washing additives compartment: for fabric softener or
liquid additives. We recommend that the maximum level
indicated by the grille is not exceeded, and that
concentrated fabric softeners are diluted.
DETERGENT DISPENSER DRAWER
The detergent dispenser
Standby mode
drawer is located inside the
machine and can be
accessed by opening the
door.
For more information on
detergent measures, please
refer to the chapter entitled
“Detergents and laundry”.
This washing machine, in compliance with new energy
saving regulations, is fitted with an automatic standby
system which is enabled after about 30 minutes if no
activity is detected. Press the ON-OFF
button briefly
and wait for the machine to start up again.
6
Control panel
EN
WASH
CYCLE
PHASE
icons
TEMPERATURE
DELAY TIMER
display
display
SPIN
display
ECO indicator light
START/PAUSE
button with indicator
OPTION buttons with
OPTION buttons with
WASH CYCLE
SELECTOR knob
indicator lights
indicator lights
light
Button with ON/OFF
indicator light
CHILD LOCK button
with indicator light
DELAY
TIMER
TEMPERATURE button
DOOR LOCKED
indicator light
SPIN SPEED
button
button
START/PAUSE button with indicator light: when the
green indicator light flashes slowly, press the button to
start a wash cycle. Once the cycle has begun the
indicator light will remain lit in a fixed manner. To pause
the wash cycle, press the button again; the indicator
light will flash in an orange colour. If the “Door locked”
indicator light is switched off, the door may be
Button with
ON/OFF indicator light: press this briefly
to switch the machine on or off. The green indicator light
indicates that the machine is switched on. To switch off
the washing machine during the wash cycle, press and
hold the button for approximately 3 seconds; if the
button is pressed briefly or accidentally the machine will
not switch off. If the machine is switched off during a
wash cycle, this wash cycle will be cancelled.
opened. To start the wash cycle from the point at which
it was interrupted, press the button again.
WASH CYCLE SELECTOR knob: may be turned in
either direction. To select the most suitable wash cycle,
please refer to the “Table of wash cycles”.
DOOR LOCKED
indicator light: indicates that the
porthole door is locked. To open the door, pause the
wash cycle (see “Running a wash cycle”).
The knob will not move during the wash cycle.
CHILD LOCK
button with indicator light: to activate
TEMPERATURE
button: press to modify or exclude
or deactivate the CHILD LOCK, press and hold the
button for approximately 2 seconds. when the indicator
light is illuminated, the control panel is locked. This
means it is possible to prevent wash cycles from being
modified accidentally, especially where there are children
in the home.
the temperature setting; the value selected will appear
on the display above (see “Running a wash cycle”).
SPIN SPEED CYCLE
button: press to modify or
exclude the spin cycle; the value selected will appear on
the display above (see “Running a wash cycle”).
DELAY TIMER
for the selected wash cycle; the set delay time will appear
on the display above (see “Running a wash cycle”).
button: press to set a DELAY TIMER
ECO indicator light: the
icon lights up when, after
altering the washing parameters, an energy saving of at
least 10% is made. Furthermore, before the machine
enters “Standby” mode, the icon will light up for a few
seconds; when the machine is switched off the
OPTION buttons with indicator lights: press to select the
available options. The indicator light corresponding to the
selected option will remain lit (see “Running a wash cycle”).
estimated energy saving will be around the 80% mark.
WASH CYCLE PHASE icons: these illuminate to
indicate the progress of the wash cycle (Wash
–
Rinse
– Spin
– Drain
).
The text
lights up when the cycle is complete.
7
Running a wash cycle
WARNING: before you use the washing machine for
the first time, run a wash cycle with detergent and no
laundry, using the 90° cottons cycle without pre-wash.
Modify the cycle settings.
EN
Press the OPTION buttons to customise the wash
cycle in accordance with your own requirements.
• Press the button to activate the option; the
corresponding indicator light will switch on.
• Press the button again to disable the option; the
indicator light will switch off.
! If the selected option is not compatible with the
selected wash cycle, this incompatibility will be
signalled by the flashing of the indicator light and a
sound alert (3 beeps); the option will not be activated.
! If the selected option is not compatible with another
option that has been selected previously, the indicator
light corresponding to the first option selected will flash
and only the second option will be activated; the
indicator light corresponding to the button will remain
lit in a constant manner.
1. SWITCH THE MACHINE ON. Press the
All the indicator lights will illuminate for 1 second; the
indicator light corresponding to the button will then
button.
remain lit in a fixed manner and the START/PAUSE
indicator light will flash slowly.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed the
maximum load value indicated in the table of wash
cycles on the following page.
3. MEASURE OUT THE DETERGENT. Pull out the
detergent dispenser drawer and pour the detergent
into the relevant compartments as described in
“Description of the machine”.
7. START THE PROGRAMME. Press the START/
PAUSE button. The corresponding indicator light
remains lit in a fixed manner and the porthole door
4. CLOSE THE PORTHOLE DOOR.
5. SELECT THE PROGRAMME. Turn the WASH
CYCLE SELECTOR KNOB right or left, until you have
selected the desired wash cycle. A temperature and
spin speed is set for each wash cycle; these may be
adjusted.
locks (the
DOOR LOCKED indicator light
illuminates). The icons corresponding to the wash
cycle phases will light up during the cycle to indicate
which phase is currently in progress.
To change a wash cycle once it has already started,
pause the washing machine by pressing the START/
PAUSE button; then select the desired cycle and
press the START/PAUSE button again.
To open the door during a wash cycle, press the
START/PAUSE button; if the DOOR LOCKED
indicator light is switched off you may open the door.
Press the START/PAUSE button again to restart the
wash cycle from the point at which it was interrupted.
6. CUSTOMISE THE WASH CYCLE. Use the
relevant buttons on the control panel:
Modify the temperature and/or spin
speed.
The machine automatically displays the maximum
temperature and spin speed values set for the
selected cycle, or the most recently-used settings if
they are compatible with the selected cycle. The
temperature can be decreased by pressing the
8. THE END OF THE WASH CYCLE. This is indicated
by the illuminated text END. The porthole door may
be opened immediately. If the START/PAUSE indicator
light is flashing, press the button to end the cycle.
Open the door, unload the laundry and switch off the
machine.
button, until the cold wash (
The spin speed may be progressively reduced by
pressing the button, until it is completely excluded
). If these buttons are pressed again, the
) setting is reached.
(
maximum values are restored.
! Exception: if the “Cotton” programme is selected,
the temperature can be increased up to a value of
90°C.
! If you wish to cancel a cycle which has already begun,
press and hold the
button until the cycle stops and
Set a DELAY TIMER.
the machine switches off.
Press the button until you have reached the desired
delay time. During the setting process, the delay time
Bag for quilts, curtains and delicate garments
The Aqualtis washing machine makes it easier for you to
wash even the most valuable and delicate garments in
complete confidence thanks to the special bag which
protects the laundry (this is supplied with the machine).
We recommend that the bag is used every time you
wash quilts and padded items with an outer layer made
using synthetic material.
is shown on the display and the
symbol flashes.
After selecting a DELAY TIMER time, the fixed
symbol and the cycle duration will appear on the
display. Press the button once to display the selected
delay time. To remove the DELAY TIMER option,
press the button until the display shows the text OFF;
the
symbol will disappear.
! Once the START/PAUSE button has been pressed,
the time delay may only be decreased.
8
Wash cycles and options
Table of wash cycles
EN
Detergent and additives
Max.
temp.
(°C)
Max.
speed
(rpm)
Max.
load
(kg)
Cycle
duration
Icon Description of the wash cycle
Detergent
Detergent Fabric
for wash softener
for
prewash
Cottons wash cycles
Cotton with pre-wash
(Add detergent to the relevant compartment).
z
z
z
z
z
90°
1200
1200
7
7
60°
(Max. 90°)
Cotton (1): heavily soiled whites and resistant colours.
-
Cotton (1-2): heavily soiled whites and delicate colours.
Coloured Cotton (3)
z
z
z
z
z
z
z
z
40°
40°
40°
40°
1200
1200
600
-
-
-
-
7
7
Shirts
2
Jeans
800
3,5
Special programmes
Baby: heavily soiled delicate colours
Durable Synthetics
z
z
z
z
z
z
z
z
z
z
z
z
z
z
40°
60°
40°
60°
30°
30°
40°
800
800
800
1200
1000
0
-
-
-
-
-
-
-
3
3
Delicate Synthetics
3
"Bed & Bath" for bedlinen and towels.
Duvets: for down-stuffed garments.
Silk: for garments in silk and viscose, lingerie.
Wool: for wool, cashmere, etc.
7
2
1
600
1,5
Mix 30': to refresh lightly soiled garments quickly (not suitable for
wool, silk and clothes which require washing by hand)
Partials wash cycles
z
z
30°
800
-
3
z
-
Rinse
Spin
-
-
-
1200
1200
0
-
-
-
-
-
-
7
7
7
Drain
-
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can
vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any
wash options selected.
(*) Note: 10 minutes after the START, the machine will recalculate the time remaining until the end of the wash cycle on the basis of the load inside it; this
value will then be shown on the display.
For all Test Institutes:
1) Testwashcycleincompliancewithregulation2010/1061:setwashcycle withatemperatureof60°C and40°C).
2)Longwashcycleforcottons:setwashcycle withatemperatureof40°C.
3) Short wash cycle for cottons: set wash cycle with a temperature of 40°C.
Wash options
Eco Option
The Eco Option saves energy by not heating the water
used to wash your laundry – an advantage both to the
environment and to your energy bill. Instead, intensified
wash action and water optimisation ensure great wash
results in the same average time of a standard cycle.
For the best washing results we recommend the usage
of a liquid detergent.
Extra rinse
By selecting this option, the efficiency of the rinse is increased
and optimal residual detergent removal is guaranteed. It is
particularly useful for skin which is sensitive to detergents.
We recommend this option is used with a full load of
washing, or when a large amount of detergent is required.
! It cannot be used in conjunction with
,
,
.
! It cannot be used in conjunction with
,
,
,
,
,
,
,
,
,
.
Easy Iron
Time Saver
By selecting this option, the wash and spin cycles will be
modified in order to reduce the formation of creases.
At the end of the cycle the washing machine drum
will rotate slowly; the “Easy Iron” and START/PAUSE
indicator lights will flash. To end the cycle press the START/
If you select this option, the wash cycle duration will be
reduced by 30%-50%, depending on the selected cycle,
thereby guaranteeing simultaneous water and energy
saving. Use this cycle for lightly soiled garments.
! It cannot be used in conjunction with
,
,
,
,
PAUSE button or the “Easy Iron” button.For the Silk
wash
,
,
,
,
.
cycle, the machine will end the cycle while the laundry
is soaking and the “Easy Iron” indicator light will flash.
To drain the water so that the laundry may be removed,
press the START/PAUSE button or the “Easy Iron” button.
! It cannot be used in conjunction with
,
,
,
,
.
9
Detergents and laundry
Detergent
Silk: use the special “Silk”
wash cycle to wash all silk
garments. We recommend the use of special detergent
which has been designed to wash delicate clothes.
EN
The type and quantity of detergent required depend on
the type of fabric you are washing (cotton, wool, silk,
etc.), as well as its colour, the washing temperature, the
level of soiling and the hardness of the water in the area.
Measuring out the detergent carefully will avoid wastage
and help to protect the environment: although they are
biodegradable, detergents still contain ingredients which
alter the balance of nature.
Curtains: use the “Silk”
be folded and placed inside the bag provided.
wash cycle. These should
Wool: Hotpoint is the only washing machine brand to
have been awarded the prestigious Woolmark Platinum
Care endorsement (M.0508) by the Woolmark Company,
which means that all woollen garments may be washed
in the washing machine, even those which state “hand
We recommend the following:
• use powder detergents for white cotton garments and
pre-washing.
• use liquid detergents for delicate cotton garments and
for all low-temperature wash cycles.
• use gentle liquid detergents for wool and silk
garments.
wash only”
on the label. The “Wool” wash cycle can
be used to wash all woollen garments in the washing
machine while guaranteeing optimum performance.
Duvets: to wash single duvets (the weight of which
should not exceed 2 kg), cushions or clothes padded
with goose down such as puffa jackets, use the special
The detergent should be poured into the relevant
compartment - or the dispenser placed directly inside
the drum - before the wash cycle begins. In the latter
case, it will not be possible to select the Cottons with
pre-wash cycle.
“Duvets”
wash cycle. We recommend that duvets
are placed in the drum with their edges folded inwards
(see figure) and that no more than ¾ of the total volume
of the drum is used. To achieve the best results, we
recommend that a liquid detergent is used and placed
inside the detergent dispenser drawer.
! Do not use hand washing detergents because these
create too much foam.
Preparing the laundry
• Shake out the garments before loading them into the
machine.
• Divide the laundry according fabric type (symbol on the
washing instruction label) and colour, making sure you
separate the coloured garments from the white ones;
• Empty all pockets and check the buttons;
• Do not exceed the values listed in the “Table of wash
cycles”, which refer to the weight of the laundry when dry.
How much does your laundry weigh?
Quilts: to wash quilts with a synthetic outer layer, use
1 sheet
400-500 g
150-200 g
400-500 g
900-1200 g
150-250 g
400-500 g
150-200 g
the bag provided and set the wash cycle to “Duvets”
.
1 pillowcase
1 tablecloth
1 bathrobe
1 towel
1 pair of jeans
1 shirt
Bedlinen and towels: use the “Bed & Bath”
to wash laundry from all over the house; this optimises
fabric softener performance and helps you save time and
energy. We recommend the use of powder detergent.
Stubborn stains: it is wise to treat stubborn stains with
solid soap before washing, and to use the Cottons with
pre-wash cycle.
cycle
Washing recommendations
Shirts: use the special “Shirts”
shirts in different fabrics and colours to guarantee they
receive the best possible care.
Jeans: use the special “Jeans”
denim garments; turn inside out before washing and use
a liquid detergent.
wash cycle to wash
Load balancing system
Before every spin cycle, to avoid excessive vibrations
before every spin and to distribute the load in a uniform
manner, the drum rotates continuously at a speed which
is slightly greater than the washing rotation speed. If,
after several attempts, the load is not balanced
correctly, the machine spins at a reduced spin speed. If
the load is excessively unbalanced, the washing
machine performs the distribution process instead of
spinning. To encourage improved load distribution and
balance, we recommend small and large garments are
mixed in the load.
wash cycle for all
Baby: use the special “Baby”
wash cycle to remove
the remove the soiling typically caused by babies, while
removing all traces of detergent from nappies in order to
prevent the delicate skin of babies from suffering allergic
reactions. The cycle has been designed to reduce the
amount of bacteria by using a greater quantity of water
and optimising the effect of special disinfecting additives
added to the detergent. At the end of the wash cycle,
the machine will slowly rotate the drum; to end the cycle
press the START/PAUSE button.
10
Precautions and tips
! The machine was designed and constructed in
accordance with international safety regulations. The
following information is provided for safety reasons and
must therefore be read carefully.
For more information relating to the correct disposal of
household appliances, owners should contact their
local authorities or appliance dealer.
EN
Opening the porthole door manually
General safety
In the event that it is not possible to open the porthole
door due to a powercut, and if you wish to remove the
laundry, proceed as follows:
• This appliance was designed for domestic use only.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety. Children should be
supervised to ensure that they do not play with the
appliance.
1. remove the plug from the
electrical socket.
2. make sure the water level
inside the machine is lower
than the door opening; if it is
not, remove excess water
using the drain hose,
• Do not touch the machine when barefoot or with wet
or damp hands or feet.
collecting it in a bucket as
indicated in the figure.
• Do not pull on the power supply cable when
unplugging the appliance from the electricity socket.
Hold the plug and pull.
3. remove the cover panel on the lower front part of the
• Do not touch the drained water as it may reach
extremely high temperatures.
washing machine (see overleaf).
4. pull outwards using the
tab as indicated in the figure,
until the plastic tie-rod is
freed from its stop position;
pull downwards until you
hear a “click”, which
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent
accidental opening.
• If the appliance breaks down, do not under any
circumstances access the internal mechanisms in an
attempt to repair it yourself.
indicates that the door is
now unlocked.
• Always keep children well away from the appliance
while it is operating.
• If it must be moved, proceed with the help of two or
three people and handle it with the utmost care.
Never try to do this alone, because the appliance is
very heavy.
5. open the door; if this is
still not possible repeat the
procedure.
• Before loading laundry into the washing machine,
make sure the drum is empty.
Disposal
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC relating to Waste
Electrical and Electronic Equipment (WEEE) states
that household appliances should not be disposed of
using the normal solid urban waste cycle. Exhausted
appliances should be collected separately in order to
optimise the cost of re-using and recycling the
materials inside the machine, while preventing
potential damage to the atmosphere and to public
health. The crossed-out dustbin is marked on all
products to remind the owner of their obligations
regarding separated waste collection.
6. reposition the panel, making sure the hooks are
securely in place before you push it onto the appliance.
11
Care and maintenance
Cutting off the water and electricity
supplies
To access the pre-chamber:
EN
• Turn off the water tap after every wash cycle. This will
limit wear on the hydraulic system in the machine and
help to prevent leaks.
• Unplug the appliance when cleaning it and during all
maintenance work.
Cleaning the machine
1. take off the cover panel on the front of the machine
by first pressing it in the centre and then pushing
downwards on both sides until you can remove it (see
figures);
The outer parts and rubber components of the appliance
can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
2. position a container so
that it will collect the water
which flows out
(approximately 1.5 l) (see
figure);
3. unscrew the lid by
rotating it in an anti-
clockwise direction (see
figure);
Cleaning the detergent dispenser
drawer
To remove the drawer, press
lever (1) and pull the drawer
outwards (2) (see figure).
Wash it under running
water; this procedure should
be repeated frequently.
4. clean the inside thoroughly;
5. screw the lid back on;
6. reposition the panel, making sure the hooks are
securely in place before you push it onto the appliance.
Caring for your appliance drum
Checking the water inlet hose
• Always leave the door ajar to prevent unpleasant
odours from forming.
Check the inlet hose at least once a year. If there are
any cracks, it should be replaced immediately: during
the wash cycles, water pressure is very strong and a
cracked hose could easily split open.
Cleaning the pump
The washing machine is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes,
small items (such as coins or buttons) may fall into the
protective pre-chamber at the base of the pump.
! Make sure the wash cycle has finished and unplug the
appliance.
12
Trouble shooting
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Centre
(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.
EN
Problem:
Possible causes / Solutions:
• The appliance is not plugged into the socket fully, or not enough to make
The washing machine does not
switch on.
contact.
• There is no power in the house.
The wash cycle does not start.
• The door is not closed properly.
• The START/PAUSE button has not been pressed.
• The water tap has not been opened.
• A delayed start has been set.
• The water inlet hose is not connected to the tap.
• The hose is bent.
• The water tap has not been opened.
• There is no water supply in the house.
• The pressure is too low.
The washing machine does not fill
with water.
• The START/PAUSE button has not been pressed.
• If you have selected the “Baby ” cycle or the “Easy iron
the wash cycle has finished the machine will slowly rotate the drum; to end
the cycle press the START/PAUSE button or the “Easy iron ” button. If
” option, when
The washing machine door
remains locked.
you have selected the “Silk ” wash cycle, the machine will end the cycle
while the laundry is soaking; to drain the water so that the laundry may be
removed, press the START/PAUSE button or the “Easy iron
” button.
• The drain hose is not fitted at a height between 65 and 100 cm from the
floor (see “Installation”).
The machine continuously fills
with water and drains.
• The free end of the hose is under water (see “Installation”).
• If the dwelling is on one of the upper floors of a building, there may be
problems relating to water drainage, causing the washing machine to fill
with water and drain continuously. Special anti-draining valves are available
in shops and help to prevent this inconvenience.
• The wall drainage system is not fitted with a breather pipe.
The washing machine does not
drain or spin.
• The wash cycle does not include draining: Some wash cycles require the
drain phase to be started manually (see “Wash cycles and options”).
• The “Easy iron” option is enabled: to complete the wash cycle, press the
START/PAUSE button (“Wash cycles and options”).
• The drain hose is bent (see Installation).
• The drainage duct is clogged.
• The drum was not unlocked correctly during installation (see “Installation”).
• The machine is not level (see “Installation” ).
• The machine is trapped between cabinets and walls (see “Installation”).
• The load is unbalanced (see “Detergents and laundry”).
The machine vibrates a lot during
the spin cycle.
• The water inlet hose is not screwed on properly (see “Installation”).
• The detergent dispenser is blocked (to clean it, see “Care and
maintenance”).
The washing machine leaks.
• The drain hose is not fixed in place properly (see “Installation”).
The icons corresponding to the
“Phase in progress” flash rapidly
at the same time as the ON/OFF
indicator light.
• Switch off the machine and unplug it, wait for approximately 1 minute and
then switch it back on again. If the problem persists, contact the Technical
Assistance Service.
• The detergent is not suitable for machine washing (it should display the text
“for washing machines” or “hand and machine wash”, or the like).
• Too much detergent was used.
There is too much foam.
The washing machine door
remains locked.
• Perform the manual unlocking procedure (see “Precautions and tips”).
! Note: To exit “Demo mode”, press and hold the two “ON/OFF”
and “START/PAUSE”
buttons simultaneously for 3 seconds.
13
Assistance
Guar ant ee
EN
12 Mont hs Pa r t s a nd La bour Gua r a nt e e
Your appliance has t he benefit of our manufact urer’s guarant ee, which covers t he cost of
breakdown repairs for t welve mont hs from t he dat e of purchase.
This gives you t he reassurance t hat if, wit hin t hat t ime, your appliance is proven t o be defect ive
because of eit her workmanship or mat erials, we will, at our discret ion, eit her repair or replace t he
appliance at no cost t o you.
This guarant ee is subject t o t he following condit ions:
-
The appliance has been inst alled and operat ed correct ly and in accordance wit h our
operat ing and maint enance inst ruct ions.
-
-
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The appliance is used only on t he elect ricit y or gas supply print ed on t he rat ing plat e.
The appliance has been used for normal domest ic purposes only.
The appliance has not been alt ered, serviced, maint ained, dismant led, or ot herwise
int erfered wit h by any person not aut horised by us.
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Any repair work must be undert aken by us or our appoint ed agent .
Any part s removed during repair work or any appliance t hat is replaced become our propert y.
The appliance is used in t he Unit ed Kingdom or Republic of Ireland.
The guarant ee does not cover :
-
-
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Damage result ing from t ransport at ion, improper use, neglect or int erference or as a result
of improper inst allat ion.
Replacement of any consumable it em or accessory . These include but are not limit ed t o: plugs,
cables, bat t eries, light bulbs, fluorescent t ubes and st art ers, covers and filt ers.
Replacement of any removable part s made of glass or plast ic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN US ED IN COMMERCIAL
OR NON- DOMES TIC PREMIS ES .
5 Ye a r Pa r t s Gua r a nt e e
Hot point also offers you a free 5 year part s guarant ee. This addit ional guarant ee is condit ional on
you regist ering your appliance wit h us and t he part s being fit t ed by one of our aut horised engineers.
There will be a charge for our engineer's t ime. To act ivat e t he ext ra part s warrant y on your
appliance, simply call our regist rat ion line on 08448 24 24 24 (ROI 01 230 0800).
Ext e nde d Gua r a nt e e s
We offer a select ion of repair protect ion plans t hat enable you to fully cover yourself against t he
expense of repair bills for t he life of your policy. To find t he ideal plan for you please call our advice line on
08448 226 226 (Re public of Ir e la nd 01 230 0233).
Fr e e He lpde s k S e r vice
We have a dedicat ed t eam who can provide free advice and assist ance wit h your appliance if you
experience any t echnical difficult ies wit hin t he first 90 days of ownership. Simply call our Hot point
Ser vice Hot line on 08448 224 224 (Republic of Ir eland 0818 313 413) for t elephone
assist ance, or, where necessary, t o arrange for an engineer t o call. If we cannot resolve t he
t echnical problem we will replace your machine or, if you prefer, give you your money back.
14
Af t er Sales Ser vice
EN
No one is be t t e r pla ce d t o ca r e for your Hot point a pplia nce dur ing t he cour s e of it s
wor king life t ha n us - t he ma nufa ct ur e r.
Es s ent ial Cont act Infor mat ion
Hot point S e r vice
We are t he largest service t eam in Europe offering you access t o 400 skilled t elephone advisors and
1000 fully qualified engineers on call t o ensure you receive fast , reliable, local service.
UK: 08448 224 224
Re public of Ir e la nd: 0818 313 413
Ple a s e not e : Our a dvis or s will r e quir e t he following infor ma t ion:
Mode l numbe r :
S e r ia l numbe r :
Pa r t s a nd Acce s s or ie s
We supply a full range of genuine replacement part s as well as accessory product s t hat prot ect and
hygienically clean your appliance t o keep it looking good and funct ioning efficient ly t hroughout it s life.
UK: 08448 225 225
Re public of Ir e la nd: 0818 313 413
Applia nce Re gis t r a t ion
We want t o give you addit ional benefit s of Hot point ownership. To act ivat e your free 5 year part s
guarant ee you must regist er your appliance wit h us.
UK: 08448 24 24 24
Re public of Ir e la nd: 01 230 0800
Inde s it Compa ny UK Lt d. Mor le y Wa y, Pe t e r bor ough, PE2 9J B
Indesit Company Unit 49 Airways Indust rial Est at e,Dublin 17
Recycling & Dis pos al Infor mat ion
As part of Hot point 's cont inued commit ment t o helping t he environment , Hot point reserves t he
right t o use qualit y, recycled component s t o keep down cust omer cost s and minimise mat erial
wast age.
Please dispose of packaging and old appliances carefully. To minimise t he risk of injury t o children,
remove t he door, plug and cut t he mains cable off flush wit h t he appliance. Dispose of t hese part s
15
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Xerox Fabriano
EN
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