Hotpoint Washer Dryer VBSR1070 User Manual

Owner’s Manual  
VBSR1070  
VBSR2060  
VBSR2080  
VBXR1060  
VBXR1070  
VBXR2070  
VJSR2070  
VVSR1040  
VVXR1040  
VWSR3110  
Washers  
Part No. 175D1807P260  
Pub. No. 39-9989-1 8–99 JR  
 
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
SafeyIructions  
For your safety, the information in this manual must be followed to minimize the risk of fire  
WARNING!  
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.  
WATER HEATER SAFETY  
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks  
or more. Hydrogen gas can be explosive under these circumstances.  
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on  
all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance  
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape.  
Since the gas is flammable, do not smoke or use an open flame or appliance during this process.  
PROPER INSTALLATION  
OpeagIructions  
This washer must be properly installed and located in  
accordance with the Installation Instructions before it is  
used. If you did not receive an Installation Instructions  
sheet, contact your dealer or builder.  
Install or store where it will not be exposed to  
temperatures below freezing or exposed to the weather.  
Properly ground washer to conform with all governing  
codes and ordinances. Follow details in Installation  
Instructions.  
YOUR LAUNDRY AREA  
Keep the area underneath and around your  
appliances free of combustible materials such  
as lint, paper, rags, chemicals, etc.  
Close supervision is necessary if this appliance is used  
by or near children. Do not allow children to play  
on, with, or inside this or any other appliance.  
WHEN USING THE WASHER  
Never reach into washer while it is moving. Wait  
until the machine has completely stopped before  
opening the lid.  
The laundry process can reduce the flame retardancy  
of fabrics. To avoid such a result, carefully follow the  
garment manufacturer’s wash and care instructions.  
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rubleshotingT  
Do not mix chlorine bleach with ammonia or acids  
such as vinegar and/or rust remover. Mixing  
different chemicals can produce a toxic gas which  
may cause death.  
To minimize the possibility of electric shock, unplug  
this appliance from the power supply or disconnect  
the washer at the household distribution panel by  
removing the fuse or switching off the circuit  
breaker before attempting any maintenance or  
cleaning. NOTE: Turning the Cycle Selector knob to  
an off position does NOT disconnect the appliance  
from the power supply.  
Use this  
appliance  
only for its  
intended  
purpose as  
described in  
this Owner’s  
Manual.  
Do not wash or dry articles that have been  
cleaned in, washed in, soaked in, or spotted with  
combustible or explosive substances (such as  
wax, oil, paint, gasoline, degreasers, dry-cleaning  
solvents, kerosene, etc.) which may ignite or  
explode. Do not add these substances to the  
wash water. Do not use or place these substances  
around your washer or dryer during operation.  
ips  
Never attempt to operate this appliance if it is  
damaged, malfunctioning, partially disassembled,  
or has missing or broken parts, including a damaged  
cord or plug.  
WHEN NOT IN USE  
Turn off water faucets to relieve pressure on hoses  
and valves and to minimize leakage if a break or  
rupture should occur. Check the condition of the  
fill hoses; they may need replacement after 5 years.  
Do not attempt to repair or replace any part of this  
appliance unless specifically recommended in this  
Owner’s Manual, or in published user-repair  
instructions that you understand and have the skills  
to carry out.  
CustomSrvice  
Before discarding a washer, or removing it from  
service, remove the washer lid to prevent children  
from hiding inside.  
Do not tamper with controls.  
Read and follow this Safety Information carefully.  
SAVE THESE INSTRUCTIONS  
3
 
About the washer control panels.  
You can locate your model number on the label on the front of the washer behind the door.  
Throughout this manual, features and appearance may vary from your model.  
Model VBSR1070  
OFF  
WASH  
RINSE  
LOAD SIZE  
TEMPERATURE  
PERM. PRESS  
KNITS  
EXTRA RINSE  
LARGE  
WARM  
COLD  
SafeyIructions  
DELICATES  
SUPER  
HOT  
COLD  
SMALL  
COLD  
COLD  
LIGHT SOIL  
NORMAL  
HEAVY  
OFF  
2
1
3
Model VBSR2060  
OFF  
WASH  
RINSE  
LOAD SIZE  
TEMPERATURE  
PERM. PRESS  
KNITS  
LARGE  
SMALL  
WARM  
COLD  
DELICATES  
OpeagIructions  
SUPER  
HOT  
COLD  
COLD  
COLD  
LIGHT SOIL  
NORMAL  
HEAVY  
OFF  
2
ips  
1
3
Control Settings —Always follow fabric manufacturer’s care label when laundering.  
1
Load Size  
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The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the  
top row of holes in the washer tub.  
2
3
Wash/Rinse Temperature  
Select the water temperature for the wash and rinse cycles. Follow the water temperature guide on the washer lid.  
Wash Cycle  
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting  
with your clothing.  
COTTONS REGULAR For heavy to lightly soiled cottons, household linens, work and play clothes.  
PERM. PRESS For easy care and wrinkle-resistant items.  
KNITS Specially designed for normally soiled knits.  
CustomSrvice  
DELICATES For lingerie and delicate fabrics with light to normal soil.  
4
 
SafeyIructions  
Models VBXR1070 and VBXR2070  
OFF  
LOAD SIZE  
WASH  
RINSE  
PERM. PRESS  
KNITS  
TEMPERATURE  
MEDIUM  
SOAK  
DELICATES  
WARM  
COLD  
HOT  
EXTRA  
SMALL  
EXTRA  
LARGE  
COLD  
COLD  
COLD  
LIGHT SOIL  
NORMAL  
HEAVY  
OpeagIructions  
OFF  
2
1
3
Model VJSR2070  
OFF  
WASH  
RINSE  
LOAD SIZE  
TEMPERATURE  
MEDIUM  
WARM  
COLD  
PERMANENT PRESS  
KNITS  
HOT  
COLD  
SOAK  
EXTRA  
LARGE  
COLD  
COLD  
EXTRA  
SMALL  
DELICATES  
LIGHT SOIL  
NORMAL  
HEAVY  
T
OFF  
rubleshotingT  
2
1
3
Control Settings —Always follow fabric manufacturer’s care label when laundering.  
ips  
1
Load Size  
The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the  
top row of holes in the washer tub.  
2
3
Wash/Rinse Temperature  
Select the water temperature for the wash and rinse cycles. Follow the water temperature guide on the washer lid.  
CustomSrvice  
Wash Cycle  
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting  
with your clothing.  
COTTONS REGULAR For heavy to lightly soiled cottons, household linens, work and play clothes.  
PERMANENT PRESS For easy care and wrinkle-resistant items.  
KNITS Specially designed for normally soiled knits.  
DELICATES For lingerie and delicate fabrics with light to normal soil.  
SOAK For heavily soiled clothes that need to be soaked before washing. Once the soak and spin cycle is complete reset the  
5
control to a wash setting.  
 
About the washer control panels.  
You can locate your model number on the label on the front of the washer behind the door.  
Throughout this manual, features and appearance may vary from your model.  
Model VBXR1060  
WASH  
RINSE  
LOAD SIZE  
OFF  
TEMPERATURE  
PERMANENT PRESS  
KNITS  
MEDIUM  
WARM  
COLD  
SafeyIructions  
DELICATES  
HOT  
EXTRA  
LARGE  
COLD  
COLD  
EXTRA  
SMALL  
COLD  
LIGHT SOIL  
NORMAL  
HEAVY  
OFF  
2
3
1
Model VBSR2080  
OFF  
LOAD SIZE  
WASH  
PERM. PRESS  
KNITS  
TEMPERATURE  
RINSE  
SOAK  
LARGE  
DELICATES  
WARM  
COLD  
HOT  
OpeagIructions  
SMALL  
SUPER  
COLD  
COLD  
COLD  
LIGHT SOIL  
NORMAL  
HEAVY  
SUPERCYCLE  
OFF  
ips  
1
2
3
Control Settings —Always follow fabric manufacturer’s care label when laundering.  
1
Load Size  
The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the  
top row of holes in the washer tub.  
rubleshotingT  
T
2
3
Wash/Rinse Temperature  
Select the water temperature for the wash and rinse cycles. Follow the water temperature guide on the washer lid.  
Wash Cycle  
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting  
with your clothing.  
COTTONS REGULAR For heavy to lightly soiled cottons, household linens, work and play clothes.  
PERMANENT PRESS For easy care and wrinkle-resistant items.  
KNITS Specially designed for normally soiled knits.  
DELICATES For lingerie and delicate fabrics with light to normal soil.  
SOAK For heavily soiled clothes that need to be soaked before washing. Once the soak and spin cycle is complete reset the control  
CustomSrvice  
to a wash setting.  
SUPERCYCLE For heavily soiled and heavy duty fabrics. This cycle provides longer agitation.  
6
 
SafeyIructions  
Model VVSR1040  
OFF  
LOAD SIZE  
PERM. PRESS  
WARM WARM  
SUPER  
SMALL  
COLD WASH  
WARM WASH  
HOT WASH  
OFF  
1
2
OpeagIructions  
Model VVXR1040  
OFF  
LOAD SIZE  
PERM. PRESS  
WARM WARM  
SMALL  
EXTRA  
LARGE  
COLD WASH  
WARM WASH  
HOT WASH  
OFF  
1
2
T
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Control Settings —Always follow fabric manufacturer’s care label when laundering.  
1
Load Size  
The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the  
top row of holes in the washer tub.  
2
Wash Cycle  
ips  
Select the water temperature for the wash and rinse cycles. The wash cycle controls the length of the washing process.  
The chart below will help you match the wash cycle setting with your clothing.  
COTTONS REGULAR For heavy to lightly soiled cottons, household linens, work and play clothes.  
PERM. PRESS For easy care and wrinkle-resistant items.  
CustomSrvice  
7
 
About the washer control panels.  
You can locate your model number on the label on the front of the washer behind the door.  
Throughout this manual, features and appearance may vary from your model.  
Model VWSR3110  
OFF  
WASH  
RINSE  
WASH  
SPIN  
LOAD SIZE  
SPEED  
TEMPERATURE  
WRINKLE FREE COTTON  
PERM PRESS  
KNITS  
EXTRA RINSE  
OPTIONAL EXTRA RINSE  
GENTLE  
FAST  
SafeyIructions  
HOT  
WARM  
COLD  
MEDIUM  
SMALL  
GENTLE  
SLOW  
NORMAL  
FAST  
LARGE  
OFF  
SET  
COLD  
OFF  
DELICATES  
LIGHT SOIL  
NORMAL  
COLD  
COLD  
WARM  
WARM  
HEAVY  
SUPER  
SUPERCYCLE  
AUTO SOAK/15 MIN  
AUTO SOAK/30 MIN  
OFF  
1
2
3
4
5
Control Settings —Always follow fabric manufacturer’s care label when laundering.  
1
Load Size  
The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the  
top row of holes in the washer tub.  
OpeagIructions  
2
Wash/Spin Speed  
The agitator moves clothes around for a cleaner wash; the basket spins later in the cycle to release water from the  
load. The Wash/Spin Speed dial sets the speed of both the agitator and the basket.  
With Normal wash speed, the agitator moves faster. Use for cottons, denims and play clothes. With Gentle wash  
speed, the agitator moves slower. Use for delicate and knit items.  
ips  
The Fast spin speed is for durable items. The Slow spin speed is for delicate items like sweaters and lingerie. When  
using Slow spin speed, clothes will be less dry than using Fast spin speed.  
3
4
Wash/Rinse Temperature  
Select the water temperature for the wash and rinse cycles. Follow the water temperature guide on the washer lid.  
Extra Rinse  
rubleshotingT  
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the Extra Rinse option.  
This option provides a second deep cold rinse in the COTTONS cycle. Turn the Extra Rinse knob to SET.  
T
The washer will pause for a few minutes before the Extra Rinse option begins.  
5
Wash Cycle  
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting  
with your clothing.  
COTTONS REGULAR For heavy to lightly soiled cottons, household linens, work and play clothes.  
PERM PRESS For easy care and wrinkle-resistant items.  
KNITS Specially designed for normally soiled knits.  
DELICATES For lingerie and delicate fabrics with light to normal soil.  
AUTO SOAK For heavily soiled clothes that need to be soaked before washing. Once the soak and spin cycle is complete reset the control  
CustomSrvice  
to a wash setting.  
SUPERCYCLE For heavily soiled and heavy duty fabrics. This cycle provides longer agitation.  
8
 
About washer features.  
NOTE: Not all features are available on all washer models.  
SafeyIructions  
Liquid Bleach Dispenser (on some models)  
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.  
1 Check clothing care labels for special instructions.  
2 Measure liquid bleach carefully, following instructions on the bottle.  
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.  
Do not pour powdered bleach into bleach dispenser.  
Before starting the washer, pour measured amount of bleach directly into bleach  
3
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered  
bleach, add it into the wash basket with your detergent.  
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can  
OpeagIructions  
produce a toxic gas which may cause death.  
The Agitator Cap or Fabric Softener Dispenser (depending on model)  
The agitator cap fits into the top of the  
agitator. If it accidentally comes off, simply  
put it back on.  
Add water to dispenser until it reaches  
the maximum fill line.  
3
The fabric softener dispenser automatically  
releases liquid fabric softener at the proper  
time during the cycle.  
Do not stop the washer during the first  
spin. This will cause the dispenser to  
empty too soon.  
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rubleshotingT  
To use, follow these steps:  
Do not pour anything into the agitator if  
the agitator cap or dispenser is removed.  
Make sure dispenser is securely attached  
to agitator.  
1
Use only liquid fabric softener. Pour  
2
into dispenser, using amount  
recommended on package.  
Never pour fabric softener directly on  
clothes. It may stain them.  
ips  
Cleaning the Fabric Softener Dispenser (on some models)  
1 Remove the dispenser from the top of the agitator.  
Separate the dispenser cup from the cover by grasping the top and pushing down on  
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.  
2
CustomSrvice  
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the  
following solution:  
3
1 US gallon (3.8 liters) warm water  
1/4 cup (60 ml) heavy duty liquid detergent  
1 cup (240 ml) bleach  
Separate for cleaning.  
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff  
brush; you may roughen the surface of the dispenser.  
4
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.  
9
 
Loading and using the washer.  
Always follow fabric manufacturer’s care label when laundering.  
Sorting Wash Loads  
Colors  
Whites  
Lights  
Soil  
Heavy  
Normal  
Light  
Fabric  
Delicates  
Lint  
Lint Producers  
Easy Care  
Lint Collectors  
Darks  
Sturdy Cottons  
SafeyIructions  
Proper Use of Detergent  
Add detergent and start the washer before adding  
clothes so that the detergent can work effectively.  
Using too little or too much detergent is a common  
cause of laundry problems.  
You can use less detergent if you have soft water, a  
smaller load, or a lightly soiled load.  
Loading the Washer  
Load dry items loosely, no higher than the top  
row of holes in the washer tub. When loading wet  
items make sure you set the load/water level high  
enough to allow the items to move freely. Water  
level should just cover the clothes. To add items  
after washer has started, push in Cycle knob and  
submerge additional items next to the agitator.  
Close the lid and pull Cycle knob out to restart.  
Do not wrap large items like sheets around the  
agitator.  
OpeagIructions  
Do not wash fabrics containing flammable  
materials (waxes, cleaning fluids, etc.).  
Agitation will not start with the lid up.  
ips  
Care and Cleaning of the Washer  
Wash Basket: Leave the lid open after washing to  
allow moisture to evaporate. If you want to clean the  
basket use a clean soft cloth dampened with liquid  
detergent, then rinse. (Do not use harsh or gritty  
cleaners.)  
Exterior: Immediately wipe off any spills. Wipe with  
damp cloth. Try not to hit surface with sharp objects.  
Moving and Storage: Ask the service technician to  
remove water from drain pump and hoses. Do not  
store the washer where it will be exposed to the  
rubleshotingT  
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Fill Hoses: Hoses connecting washer to faucet should weather. Before moving, the shipping rod must be  
be replaced every 5 years.  
reinstalled. The shipping rod keeps the tub stationary  
and prevents damage to the washer. Refer to the  
Installation Instructions that came with your washer  
for the correct positioning of the shipping rod.  
Lint Filter: The lint filter is located under the agitator.  
It is self-cleaning and requires no maintenance.  
Long Vacations: Be sure water supply is shut off at  
faucets. Drain all water from hoses if weather will be  
below freezing.  
CustomSrvice  
10  
 
SafeyIructions  
Fabric Care Labels  
Below are fabric care label “symbols” that affect the clothing you will be laundering.  
WASH LABELS  
Machine  
wash  
cycle  
Normal  
Permanent Press/  
wrinkle resistant  
Do not wash  
Do not wring  
Gentle/  
delicate  
Hand wash  
Water  
temperature  
Hot  
(50°C/120°F)  
Warm  
(40°C/105°F)  
Cold/cool  
(30°C/85°F)  
OpeagIructions  
DRY LABELS  
Tumble  
dry  
Do not dry  
Dry  
Normal  
(used with  
Permanent Press/  
wrinkle resistant  
Gentle/  
delicate  
Do not tumble dry  
do not wash)  
Heat  
setting  
High  
Medium  
Low  
No heat/air  
Special  
instructions  
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rubleshotingT  
Dry flat  
Line dry/  
hang to dry  
In the shade  
Drip dry  
BLEACH LABELS  
Bleach  
symbols  
Any bleach  
(when needed)  
Do not bleach  
Only non-chlorine bleach  
(when needed)  
ips  
CustomSrvice  
11  
 
.
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages  
first and you may not need to call for service.  
WATER  
Too many suds  
Possible Causes  
What To Do  
SafeyIructions  
Type of detergent  
Switch to a lower sudsing detergent brand and follow  
instructions on package.  
Very soft water  
Try less detergent.  
Too much detergent  
Measure your detergent carefully. Use less soap if you  
have soft water, a smaller load, or a lightly soiled load.  
Water leaks  
Fill hoses or drain hose is  
improperly connected  
Make sure hose connections are tight at faucets and make  
sure end of drain hose is correctly inserted in and secured  
to drain facility.  
Household drain may  
be clogged  
Check household plumbing. You may need to call a  
plumber.  
Constant water pressure  
to the fill hoses at the  
water source  
Tighten hoses at the faucets and turn the water off after  
each use.  
Check condition of the fill hoses; they may need  
replacement after 5 years.  
OpeagIructions  
Using too much detergent  
in washer  
Use less detergent. Use less soap if you have soft water, a  
smaller load, or a lightly soiled load.  
Water temperature  
is incorrect  
Control is not set properly  
Check water temperature control and adjust.  
Water supply is turned off  
or improperly connected  
Turn both hot and cold faucets fully on and make sure  
hoses are connected to correct faucets.  
ips  
Water valve screens are  
stopped up  
Turn off the water source and remove the water connection  
hoses from the upper back of the washer. Use a brush or  
toothpick to clean the screens in the machine. Reconnect  
the hoses and turn the water back on.  
House water heater is  
not set properly  
Make sure house water heater is delivering water  
at 120°F.–140°F.(48°C.–60°C.).  
Water won’t drain  
Drain hose is kinked or  
improperly connected  
Straighten drain hose and make sure washer is not sitting  
on it.  
rubleshotingT  
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Top of drain outlet should be less than 8 ft. above floor.  
CustomSrvice  
12  
 
SafeyIructions  
OPERATION  
Possible Causes  
What To Do  
Washer pauses in cycle  
The washer normally pauses  
between washing steps  
Washer won’t operate  
Washer is unplugged  
Make sure cord is plugged securely into a working outlet.  
Turn both hot and cold faucets fully on.  
Water supply is turned off  
Controls are not set  
properly  
Check controls and make sure Cycle knob is pulled out  
to ON position.  
Lid is open  
Close lid and pull Cycle knob out to ON position.  
Circuit breaker/fuse is  
tripped/blown  
Check house circuit breakers/fuses. Replace fuses or  
reset breaker. Washer should have separate outlet.  
OpeagIructions  
PERFORMANCE  
Clothes too wet  
Possible Causes  
What To Do  
Incorrect spin cycle  
selected  
Make sure the spin cycle selected matches the load you  
are washing. Some fabrics will feel wetter when rinsed  
with cold water.  
Colored spots  
Incorrect use of fabric  
softener  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
Pretreat stain and rewash.  
Dye transfer  
Sort whites or lightly colored items from dark colors.  
Grayed or yellowed  
clothes  
Not enough detergent  
Hard water  
Use more detergent (especially with larger loads).  
Use a water conditioner like Calgon brand or install  
a water softener.  
T
rubleshotingT  
Water is not hot enough  
Washer is overloaded  
Make sure water heater is delivering water at  
120°F.–140°F. (48°C.–60°C.).  
Select load size to match clothes load.  
Detergent is not  
dissolving  
Add detergent as wash basket fills with water before  
you load clothes.  
Dye transfer  
Sort clothes by color. If fabric label states wash separately,  
unstable dyes may be indicated.  
ips  
Lint or residue on  
clothes  
Clothes are air or line dried  
If you do not dry your clothes with a clothes dryer, your  
clothes may retain more lint.  
Incorrect sorting  
Separate lint producers from lint collectors.  
Washing too long  
Wash small loads for a shorter time than larger loads.  
Detergent not dissolving  
Add detergent as wash basket fills with water, before you  
load clothes.  
CustomSrvice  
Try a liquid detergent.  
Use warmer water temperature.  
Overloading  
Load clothes no higher than the top row of holes in the  
washer tub.  
Make sure load size selector matches clothes load size.  
Incorrect use of fabric softener  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
13  
 
Before you call for service…  
(con) PERFORMANCE  
Pilling  
Possible Causes  
What To Do  
Result of normal wear on  
poly-cotton blends and  
fuzzy fabrics  
While this is not caused by the washer, you can slow the  
pilling process by washing garments inside out.  
Snags, holes, tears, rips Pins, snaps, hooks, sharp  
Fasten snaps, hooks, buttons, and zippers.  
or excessive wear  
buttons, belt buckles,  
zippers, and sharp objects  
left in pockets  
Remove loose items like pins, objects in pockets  
and sharp buttons.  
SafeyIructions  
Turn knits (which snag easily) inside out.  
Undiluted chlorine bleach  
Check bleach package instructions for proper amount.  
Never add undiluted bleach to wash or allow clothes  
to come in contact with undiluted bleach.  
Chemicals like hair bleach  
or dye, permanent wave  
solution  
Rinse items that may have chemicals on them before  
washing.  
Wrinkling  
Improper sorting  
Avoid mixing heavy items (like work clothes) with  
light items (like blouses).  
Try a fabric softener.  
Overloading or  
incorrect water level  
Load your washer so clothes have enough room  
to move freely.  
Incorrect wash and  
dry cycles  
Match Cycle selection to the type of fabric you are  
washing (especially for easy care loads).  
OpeagIructions  
Repeated washing in  
water that is too hot  
Wash in warm or cold water.  
ips  
NOISE  
Washer is noisy  
Possible Causes  
What To Do  
Washer is uneven  
To level the front of the washer, adjust the front leveling  
legs by rotating the individual leg in the proper direction  
for up or down. To level back of washer, lift back of  
machine 4and set down.  
Washer load is  
unbalanced  
Push the Cycle knob in to stop the washer, open the lid  
and redistribute the load evenly. Close the lid and restart.  
rubleshotingT  
T
Shipping rod is still assembled  
in unit  
To remove shipping rod from washer, pull yellow tag and  
attached rod from the bottom right hand side of washer.  
Washer is sitting too close  
to wall (causes knocking  
during cycle)  
Pull washer away from the wall; about 4is needed.  
OTHER  
Possible Causes  
What To Do  
Labels on the exterior  
of the washer will not  
peel off cleanly  
Occasionally the adhesive  
used on the labels does  
not release cleanly  
Use a hair dryer set at the lowest heat setting, directing  
the air at the label for a short amount of time. This will  
release the adhesive easily, without damaging the surface  
of the washer.  
CustomSrvice  
14  
 
Hotpoint Washer Warranty  
SafeyIructions  
®
All warranty service provided by our Factory Service Centers or an authorized Customer Care  
technician. For service, call 800-GE-CARES.  
For The Period Of:  
We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the washer which fails due to a defect in materials or workmanship. During this  
full one-year warranty, we will also provide, free of charge, all labor and in-home service to replace  
the defective part.  
Five Years  
From the date of the  
original purchase  
The transmission, if it should fail due to a defect in materials or workmanship. During this  
additional four-year limited warranty, you will be responsible for any labor or in-home service costs.  
Twenty Years  
From the date of the  
original purchase  
The washer basket, if it should fail due to a defect in materials or workmanship. During this  
additional nineteen-year limited warranty, you will be responsible for any labor or in-home  
service costs.  
OpeagIructions  
What Is Not Covered:  
Service trips to your home to teach you how to use  
the product.  
Replacement of house fuses or resetting of circuit  
breakers.  
Improper installation.  
Failure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
Damage to the product caused by accident, fire, floods or  
acts of God.  
Incidental or consequential damage to personal property  
caused by possible defects with this appliance.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the  
warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or  
your state’s Attorney General.  
T
rubleshotingT  
Warrantor: General Electric Company. Louisville, KY 40225  
ips  
CustomSrvice  
15  
 
Service Telephone Numbers.  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
SafeyIructions  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect and you’ll receive a  
substantial discount. GE Consumer Service will still be there after your warranty expires.  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their homes (VISA, MasterCard and Discover cards are accepted).  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing  
generally should be referred to qualified service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
OpeagIructions  
Service Satisfaction  
If you are not satisfied with the service you receive from GE:  
First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your phone number—to:  
Manager, Customer Relations  
GE Appliances  
ips  
Appliance Park  
Louisville, KY 40225  
rubleshotingT  
T
CustomSrvice  
16  
Printed in Louisville, KY  
 

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