Hotpoint Washer Dryer WMA5 User Manual

INSTRUCTIONS on INSTALLATION & USE for WMA5  
Hotpoint recommends, for your own safety and to ensure you get the best possible results from your  
Washing Machine, you read through this booklet and follow these steps thoroughly.  
Electrical Guide  
Installation Guide  
STEP 1  
STEP 2  
STEP 4  
STEP 6  
STEP 8  
Choose a location for your washing  
machine where possible on a solid floor,  
with the electrical sockets and water  
supply taps easily accessible.  
Dispose of packaging material in a safe  
place and remove any labels.  
Please read through thoroughly to  
ensure you understand each stage  
before you begin.  
Allow sufficient space: 600mm width,  
600m depth and 900mm height.  
DO NOT install in a bath or shower  
room.  
Remember you may be charged for a service call if a  
problem with your washing machine is caused by  
incorrect installation or misuse.  
WARNING: This appliance must be earthed.  
Dispenser Drawer  
Programme Selector Dial  
STEP 3  
Read through this section to familiarise  
yourself with the different  
compartments within the dispenser  
drawer.  
A wash chart is provided to help you to  
select your required programme.  
Examples given for the maximum  
washing load weight for different fabric  
types.  
Hotpoint recommend the Persil range of  
detergent products.  
NOTE: Always follow manufacturer’s dosage  
recommendations.  
Using your Machine  
Options Guide  
STEP 5  
How to start your selected programme  
and how to stop or change the  
programme if so required.  
All available optional wash features are  
explained within this section - These  
allow you to adjust your selected wash  
programme to suit your needs.  
NOTE: In addition to the temperature of the  
incoming water, the selection of optional wash  
features will affect the programme times.  
NOTE: Progress indicator lights show what stage in  
the programme cycle has been reached.  
A Typical Wash Programme  
Troubleshooting  
STEP 7  
Please refer to the Troubleshooting  
section if you have any problems when  
using your washing machine.  
A picture guide provides a clear  
explanation how to set a wash  
programme.  
READ BEFORE  
CONTACTING  
SERVICE!  
There may be nothing wrong!  
DO NOT overload the washing machine.  
NOTE: Hotpoint recommend, on completion of  
your programme, that you switch off both the  
electricity and water supply to the appliance.  
Read the rest of these instructions to get the best from your appliance, remember to fill in your guarantee registration.  
Keep this Book in a safe place for quick reference.  
 
Installation  
STEP 2  
1
2
3
POLYSTYRENE BLOCK...  
CONNECT TO THE WATER  
SUPPLY...  
REMOVE TWO TRANSIT FIXINGS...  
Follow these instructions to remove the TWO transit fixings.  
IMPORTANT:  
It is important the transit  
bolt and spacer come out  
intact (see pic).  
Situated, one either  
side of the rear panel,  
both transit bolts  
PLEASE USE THE NEW HOSES SUPPLIED, FITTED  
TO THE MACHINE.  
(complete with  
spacers) MUST be  
Old hoses may  
cause leaks due to  
worn out washers.  
removed before use... Use a crosshead  
For safety, replace both  
plastic covers over the  
holes left by removing  
the two bolts.  
Unscrew the  
STOP when 3  
threads can be  
seen.  
Hold, slide  
across and pull  
to remove.  
screwdriver to  
Failure to do so may  
bolt using a  
remove the  
DO NOT REMOVE!  
cause damage to  
13mm spanner.  
plastic cover.  
your machine!  
Connect fill hoses to  
water supply taps:  
Red or Grey Hose end  
to Hot and Blue Hose  
end to Cold.  
Check both hot  
and cold water  
supplies are  
ii  
i
This is part of the packaging and  
should have come away with the  
polystyrene base.  
running freely...  
4
DRAINAGE SYSTEM... we recommend one of the following:  
TURN BOTH TAPS ON...  
STANDPIPE METHOD  
UNDER SINK METHOD  
NOTE: ALTHOUGH YOU MAY NEED TO  
MOVE THE HOOKED END SUPPORT  
ALONG THE GREY DRAINAGE HOSE,  
DO NOT REMOVE IT.  
IF IT HAS NOT... REMOVE IT!  
Hooked End Support  
Insert drainage hose  
If you have no hot water supply...  
A cold fill adaptor is available from  
your local Hotpoint authorised  
Service Centre or by calling the  
Genuine Parts & Accessories Hotline  
(see KEY CONTACTS).  
approximately 100mm  
into the standpipe.  
NOTE: YOU MAY NEED A SECOND  
PERSON TO HELP YOU RAISE AND  
LOWER THE APPLIANCE.  
.............................  
OR  
800mm  
from floor  
WHICHEVER DRAINAGE METHOD  
YOU USE, MAKE SURE THAT THE  
HOOKED END SUPPORT IS FIXED  
LEVEL TO, OR ABOVE THE ‘PLUMBING  
INDICATOR LINE’*  
Standpipe height:  
minimum 500mm  
from the floor.  
Fix the hooked Attach the GREY  
cut off the blocked  
end of the under sink  
drainage unit.  
end support at drainage hose to the  
a minimum  
800mm from  
the floor.  
under sink drainage  
unit securely, using a  
hose clip.  
(*see Getting to Know your Appliance)  
5
6
7
LEVEL?...  
CONNECT TO THE POWER SUPPLY...  
READY...  
YOUR MACHINE WILL BE NOISY IF THE TWO FRONT FEET ARE NOT  
ADJUSTED SO THE MACHINE STANDS FIRM AND LEVEL.  
PLUG YOUR MACHINE INTO AN ELECTRICAL SOCKET WHICH IS  
EASILY ACCESSIBLE. SWITCH ON  
TO CHECK ALL PARTS OF THE INSTALLATION AND TO THOROUGHLY  
CLEAN THE INSIDE OF YOUR MACHINE:  
RUN PROGRAMME ‘B’ (refer to ‘Programme Selector Dial, STEP 4).  
Turn one or both front feet  
clockwise until the machine  
stands firm and level.  
The spring on each foot will  
stop them coming loose.  
NOTE: Hotpoint recommend  
extension leads are not used.  
WITHOUT ANY LAUNDRY  
and  
Move your machine into position,  
take care not to trap or kink the  
hoses.  
WITHOUT ANY DETERGENT  
THIS WILL TAKE APPROXIMATELY 2hours TO COMPLETE  
 
The Dispenser Drawer  
STEP 3  
1
WARNING:  
Do not put any items into  
2
3
the drawer, other than  
detergents designed to be  
released from the drawer, as  
they may cause damage or  
blockage.  
4
5
Index:  
1. Drawer release latch  
2. Pre-wash detergent compartment  
Maximum 200ml powder or  
100ml liquid  
3. Main detergent compartment  
Maximum 400ml powder or  
200ml liquid  
4. Grate  
5. Fabric conditioner compartment  
120ml maximum  
Dispensing Powder Detergent  
To achieve the best wash results the  
manufacturer’s recommended amount  
of detergent should be measured and  
added to the main detergent  
compartment (II symbol) (max. 400ml).  
Dispensing Liquid Detergent  
We recommend the use of a detergent dosing ball, as provided by your detergent  
manufacturer.  
Alternatively you can obtain a liquid  
detergent flap, a barrier for the dispenser  
drawer.  
Contact Hotpoint Genuine Parts and  
Accessories (see Key Contacts)  
Adding Fabric Conditioner  
Pre-wash Programme A  
Pour the recommended  
amount of fabric  
conditioner into the  
compartment  
When selecting programme A,  
add detergent to both the  
pre-wash compartment (I symbol)  
and the main wash compartment  
(II symbol).  
(flower symbol).  
Do not exceed the  
maximum fill line.  
DO NOT use in drum dosing  
devices with the Pre-wash  
programme, A.  
 
Programme Selector Dial  
STEP 4  
IMPORTANT INFORMATION: The temperature of the incoming water supply and selection of any Optional Wash Feature, ie. Economy,  
will affect the programme times*. Turn the programme selector dial from ‘Off’ to the programme you need...  
Wash  
label  
Fabric  
Temp.  
°C  
Max.  
Approximate  
Spin  
dry load programme time*  
speed  
WEIGHT OF  
WASH LOAD  
PrAe-wash  
Prewash  
30  
5.5kg  
25 minutes  
Slow  
Wash Programmes  
1 hour 40minutes -  
1 hour 50minutes  
White cotton & linen  
without special finishes  
Two examples of  
maximum wash loads  
for different types of  
fabric:  
B
95  
60  
40  
5.5kg  
5.5kg  
5.5kg  
Fast  
Fast  
Fast  
Colourfast cotton  
without special finishes.  
2 hours -  
2 hours 20minutes  
C
COTTON  
Non-colourfast cotton, linen  
or viscose without special  
finishes  
D
1 hours 30minutes -  
1 hours 45minutes  
2
5
6
1
4
Bath Towels  
Shirts  
Non-colourfast cotton,  
linen or viscose  
1 hour 20minutes -  
1 hour 35minutes  
Blouses  
E
F
30  
5.5kg  
Fast  
Pair of Pyjamas  
Items of  
Synthetics  
coloured nylon, polyester,  
acrylic and cotton mixtures,  
cotton or viscose with special  
finishes, coloured polyester  
and cotton mixtures  
Underwear  
1 hour 5minutes -  
1 hour 15 minutes  
= 5.5kg  
SYNTHETIC  
50  
40  
3kg  
3kg  
Slow  
Slow  
Acrylics  
G
H
acrylics and tri-acetate blends  
of these fabrics with wool,  
polyester and wool blends  
2
4
4
1
4
Children’s Dresses  
Shirts  
40 - 50minutes  
Blouses  
Wool  
Pair of Pyjamas  
Items of  
Shrink resistant machine  
washable wool, woollen  
blankets.  
1 hour 15minutes -  
1 hour 25minutes  
40  
40  
30  
35  
1.5kg  
2.5kg  
3kg  
Medium  
Medium  
Slow  
Underwear  
Wool mixtures with cotton  
or rayon.  
1 hour 15minutes -  
1 hour 25minutes  
= 3kg  
Silk  
55minutes -  
1 hour 5minutes  
J
Printed acetate  
Quick Wash for freshening up  
lightly soiled items.  
Warning: not for woollen,  
silk or delicate items.  
1kg  
35 - 45minutes  
Slow  
K
Cold wash  
45minutes -  
55minutes  
L
cold fill only, no heating action. 25  
3kg  
3kg  
Slow  
Slow  
Stop/Change programme  
M
NOTE:  
When the programme  
has finished, return  
the programme  
Rinse and Spin Programme  
Rinse and Spin  
30minutes  
N
Spin only Programmes  
selector dial to the  
‘Off’ position.  
Fast Spin - Cotton  
5.5kg  
3kg  
15minutes  
15minutes  
Fast  
P
Q
Slow Spin - Delicates  
Slow  
 
Using your Machine  
STEP 5  
Door Locked indicator light  
Active indicator light  
Option buttons  
M’ Stop/Change Programme  
WARNINGS:  
Programme End light  
In the unlikely  
event of something  
not working, see  
‘Troubleshooting’  
STEP 8.  
‘Start’ button  
Programme selector dial  
Off position  
On-Off / Selecting a programme...  
The machine is switched on, by turning the programme selector dial away from the ‘Off’ position to your selected programme.  
To start the programme press and release the ‘Start’ button.  
NOTE: When the programme has finished, return the programme selector dial to the ‘Off’ position.  
To change a programme...  
If you want to change a programme, turn the programme selector dial to ‘M’ (Stop/Change Programme) and press the ‘Start’ button.  
As you turn the programme selector dial the ‘Active’ light will flash. The flashing stops and the ‘Active’ light will go out when you  
press the ‘Start’ button. The ‘Programme End’ light will then flash as the machine pumps out the water in the drum to a safe level.  
When completed, the ‘Programme End’ light stops flashing and you can then change the programme (you may need to add deter-  
gent). Press the ‘Start’ button to continue.  
To stop a programme...  
To stop a programme, turn the programme selector dial to ‘M’ (Stop/Change Programme) and press the ‘Start’ button. As you turn  
the programme selector dial the ‘Active’ light will flash. The flashing stops and the ‘Active’ light will go out when you press the  
Start’ button. The ‘Programme End’ light will then flash as the machine pumps out the water in the drum to a safe level. When the  
Programme End’ light stops flashing and the ‘Door Locked’ indicator light goes out, you can open the door.  
CAUTION: The load and the remaining water in the drum may still be extremely hot.  
NOTE:  
If you turn the programme selector dial during a programme, the ‘Active’ indicator light will flash to show that the programme  
running is not that shown on the dial. Turn the dial to the original programme to stop the flashing.  
The flashing will automatically stop when the programme enters the rinse phase.  
Progress indicator lights...  
Door Locked indicator light...  
The ‘Active’ indicator light will come on as soon as the  
selected programme has started. This light will remain lit  
throughout the programme and will go out when the  
programme has finished.  
The ‘Programme End’ indicator light will come on after  
the selected programme has finished. This light will  
remain lit until you return the programme selector dial to  
its ‘Off’ position, or start another programme.  
The ‘Door Locked’ indicator light will come on two  
seconds after you press the ‘Start’ button and will stay lit  
throughout the programme. A short time after the  
programme has finished the indicator light will go out and  
you can then open the door.  
Selected programmes will not start if the door is not closed  
properly, the ‘Door Locked’ indicator light will flash to show  
this. Push the door shut until you hear the catch click.  
 
Options  
STEP 6  
To select an option, press the button and you will see a light come on above the button.  
Press again to cancel, and the light will go out.  
Button Selection:  
You cannot alter the options once the machine is running.  
NOTE: Remember to cancel buttons after use!  
Economy... use this option to...  
Half Load... use this option to...  
Save money and time on lightly soiled loads.  
This option will save you energy by using water from your  
domestic hot water supply without any further heating,  
unless you have chosen programmes A, J and L, which will  
wash in cold water.  
Save money and time on smaller loads.  
This option reduces both the amount of water and energy you  
use, in addition to reducing the programme time.  
Automatic Features...  
Unbalanced load warning  
Your machine has an inbuilt feature to prevent it spinning with an unbalanced load. This will minimise excessive vibration and  
prolong the life of the machine. Before each spin the machine ‘senses’ the load within the drum and if the machine considers the  
load to be unbalanced, it will not automatically spin. Instead the machine will try to redistribute the load to achieve balance by  
tumbling backwards and forwards. If it is unable to balance the load after the fifth attempt the machine will abort the spin process  
and the load will still be wet at the end of the programme.  
If this safety feature is encountered you can spin the load after first opening the door, redistributing the load and selecting a fast or  
slow, spin only programme. In the case of small loads or single items you may try adding some extra items of a comparable size to  
help balance the load.  
 
A Typical Wash Programme  
STEP 7  
1
2
3
4
Add detergent (and  
fabric conditioner if  
required) to the  
dispenser drawer (see  
STEP 3).  
Refer to the detergent  
manufacturer’s  
dosage instructions.  
Sort laundry into  
groups by washcare  
labels.  
Load the machine,  
making sure that the  
laundry is not  
trapped in the door.  
Close the door by  
pushing it until it  
clicks.  
Turn the programme  
Select any optional  
selector dial from the wash feature(s) that  
Off’ position to the  
programme required  
(see STEP 4).  
you may require by  
pressing the  
appropriate button(s)  
The ‘Programme End’ (see STEP 6) indicator  
light will illuminate to lights will show what  
indicate that the you have chosen.  
machine has power.  
When all selections  
have been made press  
When the  
programme has  
finished the  
Programme  
End’ and ‘Door  
Locked’ indicator  
lights will remain  
lit.  
5
6
7
the ‘Start’ button.  
The ‘Programme End  
light will go out and  
the ‘Active’ light will  
illuminate to indicate  
the start of a  
programme. After a short time the ‘Door  
Locked’ indicator light will illuminate.  
During the wash, the  
Active’ and ‘Door  
Locked’ indicator light  
will remain lit.  
After a short time the ‘Door Locked’  
indicator light will go out. You can  
then open the door.  
If you need to cancel a programme once the  
machine has started see STEP 5 ‘Using your  
Machine.  
To switch the machine off, return the  
programme selector dial to the ‘Off’  
position.  
The ‘Programme End’ light will go out.  
We also recommend that you switch  
off the electricity and water supply.  
WARNINGS:  
During the wash  
cycle, remember  
that the door glass  
may become hot to  
the touch.  
DO NOT open the  
dispenser drawer  
during any  
programme.  
DO NOT try to  
open the door  
when the ‘Door  
Locked’ indicator  
light is on.  
If you stop a  
programme part  
way through a  
wash or there is a  
power cut, take  
care when opening  
the door, the  
DO NOT allow  
children to play  
with the appliance  
or tamper with the  
controls.  
DO NOT overload  
the appliance!  
It may damage the  
laundry and reduce  
the quality of the  
wash.  
machine may  
contain hot water.  
 
STEP 8  
Washcare Tips:  
Indicator Lights:  
Do not overload the machine  
(maximum load 5.5kg).  
MY MACHINE MAKES A  
NOISE OR VIBRATES IN A  
SPIN PROGRAMME.  
THE DISPENSER WILL NOT  
CLOSE PROPERLY  
MY MACHINE WILL NOT  
START  
MY MACHINE DOES NOT  
PUMP OUT WATER  
The ‘Door Locked’ indicator light:  
MY MACHINE IS LEAKING  
In addition to reducing the  
quality of the wash, this may also  
damage your laundry and the  
machine.  
If the ‘Door Locked’ indicator light is flashing:  
Shut the door firmly, until it clicks.  
The ‘Door Locked’ indicator light should now stay on.  
If the door will not open... Check the programme has  
finished, is the ‘Programme End’ indicator light lit? It  
takes about two minutes for the ‘Door Locked’  
indicator light to go out after a programme has  
finished.  
The door will not open until the ‘Door Locked’  
indicator light has gone out.  
Is the drawer clogged with  
detergent?  
We strongly recommend that you  
do not wash underwired bras in  
this machine. Should the wires  
become detached it could cause  
damage to your clothes and the  
machine. If the washcare label  
states that the bra is machine  
washable, then we advise placing  
it in a sealed pillow case or a  
similar washbag. Remember, you  
will be charged for a service call  
resulting from a detached bra  
wire.  
Do not use the machine if the  
item to be washed does not have  
a wash label.  
Before washing laundry we  
recommend that you do the  
following:  
Pre-treat awkward stains with  
washable treatments.  
Do not wash any items that have  
previously been treated with  
solvents.  
Close zips, fasten belts, tie strings  
and close press studs to prevent  
tangling.  
Empty ALL objects from pockets  
as they may damage the clothes  
and the machine.  
Close the door. Choose a  
programme and then press ‘Start’  
Check all loose items, such as  
coins, have been removed  
from the laundry.  
Has the drain hose been installed  
correctly? Ensure it is not blocked  
or kinked.  
Are the fill hoses on correctly?  
If not tighten them.  
Does the washer need  
replacing?  
Clean the dispenser drawer, see  
STEP 3:‘The Dispenser Drawer’  
Does the ‘Door Locked’ indicator  
light come on after 2 seconds?  
Are the drainage unit, standpipe  
or under sink connections free  
from blockages?  
Have both transit bolts been  
removed from the machine?  
Check the drawer is properly  
aligned.  
The ‘Active’ and ‘Programme End’ indicator  
Is your water pressure too  
high?  
lights are both flashing...  
This means that the machine cannot fill.  
Check that the water supply is turned on and that the  
inlet hoses are not kinked.  
Has the polystyrene  
block been  
removed from  
underneath the  
machine?  
Is the machine plugged in  
and switched on?  
Turn the main supply tap  
down.  
SUDS ARE COMING FROM  
THE DISPENSER DRAWER  
See STEP 2: Installation  
The ‘Active’ indicator light is flashing...  
If the ‘Active’ indicator light is flashing:  
This means that the programme selector dial has been  
moved since the programme started.  
Is the socket OK? Test with  
another appliance to check.  
Is the standpipe or household  
drain blocked.  
Clear any blockages that have  
been found  
Return the dial to the original selection.  
Check the correct amount of  
suitable detergent has been used,  
refer to manufacturer’s  
Have you adjusted the feet to  
stabilise the machine?  
Is the fuse in the plug OK?  
recommendations.  
You may need to call in a  
plumber.  
If you have used the wrong type of  
detergent, select a Rinse programme  
to flush out your machine.  
Plug the machine in and  
turn the socket switch on.  
Is the machine connected to  
a sink waste system?  
See STEP 2: Installation  
Is steam coming  
from the dispenser  
drawer?  
If possible use another socket  
for the machine.  
Check the blocked end of the  
under sink drainage unit has  
been cut off.  
NOT ALL OF THE DETERGENT  
HAS BEEN FLUSHED AWAY  
If your machine is still not working  
contact:  
Repair Service and Information Desk  
UK 08709 066 066  
Republic of Ireland 1850302 200  
The machine is designed to  
release steam from the dispenser  
drawer during hot washes.  
MY LAUNDRY HAS NOT  
SPUN DRY.  
If not replace it, see STEP 1:  
Electricity Supply  
Check that your water supply  
taps are turned on fully.  
Was a short spin programme  
used on a non-synthetic load.  
Check the feet have been  
levelled.  
You will be asked for the following  
details: Name and Address, Post  
Code,Telephone Number, Date of  
Purchase, Colour and Model/Serial  
Numbers - which can be found on  
the inside of the door.  
Check the inlet hoses are not  
kinked.  
WATER COLLECTS IN THE  
FABRIC DISPENSER  
COMPARTMENT  
Remember, you will be charged  
for a service call to rectify a  
malfunction resulting from  
objects, such as coins, pens, hair  
grips etc. falling from pockets.  
Limit the size of absorbent loads  
ie. towels, to 3kg (7lb) to give  
good washing and rinsing results.  
Place small items in a wash bag.  
Always follow the care label on  
items when choosing the wash  
programme.  
Is your hot water pressure low?  
There has been an  
unbalanced load and the machine  
could not spin.  
You may need a cold fill adaptor  
to run your machine as cold fill  
only. See ‘Installation, STEP 2.  
Clear and precise details of the query  
or fault.  
THE PROGRAMME TAKES A  
LONG TIME  
See ‘Automatic Features’ STEP 6.  
Clean fabric dispenser drawer.  
See STEP 3:‘The Dispenser  
Drawer.  
If you have fitted a detergent flap  
ensure it is in the ‘UP’ position if  
using powder. See STEP 3:‘The  
Dispenser Drawer’  
Remember, you will be charged for a  
service call if a problem with your  
machine is caused by incorrect  
installation or misuse.  
Did the water pump out?  
If not see ‘MY MACHINE DOES  
NOT PUMP OUT WATER.  
Check for low temperature and  
low pressure of the hot and  
cold water supply.  
Wash non-colourfast items or  
really dirty laundry separately as  
they may affect other items.  
Remember, you will be charged for a service call for problems caused by incorrect installation, non-removal of transit bolts or packaging, leaks from household pipework, loose or blocked fill and drain hoses.  
Washing items that DO NOT have a wash label or washing items that are not intended as machine washable and NOT emptying contents from pockets may cause pump or drain blockages, or may damage components within the machine.  
 
Getting to Know your Appliance  
Cleaning the Exterior:  
Dispenser Drawer Control Panel  
Use a damp cloth or silicon polish to clean the exterior surfaces of the  
appliance.  
Cleaning the Door Bowl:  
Clean the internal surface of the door bowl regularly with a soft cloth.  
A build up of soap powder and water hardness residue may result in  
water leaking from the door.  
Interlocking door  
and release lever  
Cleaning the Dispenser Drawer & Compartments:  
It is advisable to clean the dispenser drawer regularly:  
Pull the drawer out until it reaches its stop.  
Hooked End Support  
Mains Cable  
Rating Plate  
1
Press the drawer release latch  
2
down to remove the dispenser  
drawer.  
Adjustable Feet  
Clean and dry the  
Hot Water inlet point and  
3
dispenser drawer,  
supplied Hose (Red or Grey end)  
syphons, grate and  
fabric conditioner exit  
channel (A).  
Also, regularly clean the  
outlet pipe area (B).  
Cold Water inlet point and  
supplied Hose (Blue end)  
Transit Bolts (both MUST be removed  
before using your machine).  
B
A
Relocate the dispenser drawer and push it  
Plumbing Indicator Line label  
Drainage Hose  
4
firmly back into place.  
WARNINGS:  
Do not try to clean any  
part of the dispenser  
drawer while the machine  
is working.  
Do not clean any part of the  
machine with abrasive cleaners,  
scouring agents, acids, any  
bleaches or metal polish, as  
they may cause damage.  
Wheels  
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and  
services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Genuine Parts and Accessories  
UK: 08709 077 077  
The Model number  
(which can be found on  
the control panel)  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
The Serial number  
(which can be found on the  
inner door trim)  
Republic of Ireland: (01) 842 6836  
 
After Sales Service  
Hotpoint guarantee  
“Satisfaction guaranteed or your money back”  
“No company is better positioned to offer an after sales service on  
a Hotpoint appliance than us - the manufacturer.  
We give you a unique ‘satisfaction guaranteed’ promise - valid  
for 90 days - after you have purchased your Hotpoint  
appliance. If there is a technical problem simply call Hotpoint  
Repair service or visit our web-site at  
arrange for an engineer to call. If the technical problem is not  
resolved under this guarantee, we will replace your machine  
or, if you prefer, give you your money back.  
As part of our commitment to you, all Hotpoint appliances have the  
added benefit of a fully inclusive parts and labour guarantee for the first  
12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we  
offer the following after sales service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number  
of your appliance.  
All Hotpoint appliances carry a fully inclusive 12 month parts  
and labour guarantee as well as free replacement parts for the  
first 5 years (except microwaves, selected integrated  
appliances and cooker hoods, which have a one year  
guarantee) provided that they are fitted by a Hotpoint  
engineer.  
Available 364 days a year with a fast, effective and value for money  
service. We have the largest white goods repair service in the UK with over  
1200 of our own fully trained engineers. All repairs include a parts and  
labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your  
appliance, our operators are on hand with help and advice.  
All this ensures that you will receive the best available after sales service  
possible.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United  
Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
Has been installed and used correctly in accordance with  
this instruction booklet.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Has been used solely for domestic purposes and is located  
on domestic premises (ie. not for commercial or trade  
use).  
Has been properly connected to a suitable electrical  
supply voltage as stated on the appliance rating plate.  
Has not been subject to misuse, accident, modified or  
repaired by anyone other than one of our own service  
engineers.  
Whether you have just one or a number of Hotpoint appliances in your  
kitchen, we offer two service cover plans to give you total peace of mind.  
Repair Protection Plan - FREE service repairs for a single Hotpoint  
appliance during the period of cover.  
Kitchen Cover  
- FREE service repairs for all your Hotpoint  
appliances less than 8 years old.  
For pre purchase information on any other Hotpoint  
product,  
Genuine Parts and Accessories  
UK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
call: 08701 50 60 70 or visit: www.hotpoint.co.uk  
A wide range of genuine parts and accessories are available from our  
hotline or through our web site.  
Recycling & Disposal  
Information  
As part of Hotpoint’s continued commitment to helping the environ-  
ment, Hotpoint reserves the right to use quality recycled components  
to keep down customer costs and minimise material wastage.  
Genuine parts and accessories, extended warranties and service  
repairs are all  
available on our web-site at:  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the door, plug and cut  
mains cable off flush with the appliance. Dispose of these parts sepa-  
rately to ensure that the appliance can no longer be plugged into a  
mains socket, and the door cannot be locked shut.  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.  
.
June 2003 Part no. 1666200028-01  
 

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