Hotpoint Washer WMAQB 741 User Manual

Instructions for use  
WASHING MACHINE  
Contents  
GB  
Installation, 2-3-4-5  
Unpacking and levelling  
Connecting the electricity and water supplies  
The first wash cycle  
GB  
English,1  
Technical data  
Care and maintenance, 6  
Cutting off the water or electricity supply  
Cleaning the washing machine  
Cleaning the detergent dispenser drawer  
Caring for the door and drum of your appliance  
Cleaning the pump  
Checking the water inlet hose  
Precautions and tips, 7  
General safety  
Disposal  
Opening the porthole door manually  
WMAQB 741  
Description of the washing machine  
and starting a wash cycle, 8-9  
Control panel  
Indicator lights  
Starting a wash cycle  
Wash cycles, 10  
Table of wash cycles  
Personalisation, 11  
Setting the temperature  
Functions  
Detergents and laundry, 12  
Detergent dispenser drawer  
Preparing the laundry  
Garments requiring special care  
Load balancing system  
Troubleshooting, 13-14  
Assistance, 15-16  
1
 
Connecting the drain hose  
Connect the drain  
• the supply voltage is included within the  
values indicated on the Technical Data Plate  
fixed on the machine.  
GB  
hose, without ben-  
ding it, to a draining  
duct or a wall drain  
situated between 65  
and 100 cm from the  
floor;  
• the socket is compatible with the washing  
machines plug. If this is not the case, repla-  
ce the socket or the plug.  
65 - 100 cm  
Your appliance is now supplied with a 13 amp  
fused plug it can be plugged into a 13 amp  
socket for immediate use. Before using the  
appliance please read the instructions below.  
WARNING - THIS APPLIANCE MUST BE  
EARTHED.  
The drain hose may  
be connected to  
an under-sink trap.  
Before connecting  
the drain hose from  
the machine ensure  
that any blanks or  
removable ends have  
been taken off the  
spigot.  
THE FOLLOWING OPERATIONS SHOULD  
BE CARRIED OUT BY A QUALIFIED ELECTRI-  
CIAN.  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA  
approved fuse to BS 1362 should always be  
used, and the fuse cover re-fitted. If the fuse  
cover is lost, the plug must not be used until a  
replacement is obtained.  
Where it connects to  
the waste water pipe  
cut end off spigot or  
remove the blanking cap  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be  
of the correct colour as indicated by the colou-  
red marking or the colour that is embossed in  
words on the base of the plug. Replacements  
can be obtained directly from your nearest  
Service Depot.  
If it is placed over  
the edge of a basin  
or sink be sure the  
free end of the hose  
should not be under-  
water.  
Removing the plug:  
If your appliance has a non-rewireable moul-  
ded plug and you should wish to re-route the  
mains cable through partitions, units etc.,  
please ensure that either:  
the plug is replaced by a fused 13 ampere  
rewireable plug bearing the BSI mark of ap-  
proval.  
! We advise against the use of hose extensions;  
in case of absolute need, the extension must  
have the same diameter as the original hose  
and must not exceed 150 cm in length.  
Ensure that if the drain hose is pushed into  
a standpipe, that the end does not go down  
more than 15cms (6 inches). If the hose is pu-  
shed down too far, this may cause the machine  
to self -syphon ie. continuously empty as it is  
filling.  
or:  
the mains cable is wired directly into a 13  
amp cable outlet, controlled by a switch, (in  
compliance with BS 5733) which is accessible  
without moving the appliance.  
Disposing of the plug:  
Ensure that before disposing of the plug itself,  
you make the pins unusable so that it cannot  
be accidentally inserted into a socket.  
Electric connection  
Instructions for connecting cable to an alternati-  
Before plugging the appliance into the mains  
socket, make sure that:  
ve plug:  
Important: the wires in the mains lead are co-  
loured in accordance with the following code:  
Green & Yellow Earth  
the socket is earthed and in compliance with  
the applicable law;  
Blue  
Brown  
Neutral  
Live  
the socket is able to sustain the appliances  
maximum power load indicated on the Tech-  
nical Data Plate fixed on the machine;  
3
 
As the colours of the wires in the lead may not  
correspond with the coloured markings iden-  
tifying the terminals in your plug, proceed as  
follows:  
! The power supply cable must only be repla-  
GB  
ced by an authorised serviceman.  
Warning! The company denies all liability if and  
when these norms are not respected.  
Connect Green & Yellow wire to terminal  
marked E or or coloured Green or Green &  
Yellow.  
The first wash cycle  
Connect Brown wire to terminal marked L or  
coloured Red.  
Once the appliance has been installed, and  
before you use it for the first time, run a wash  
cycle with detergent and no laundry, using  
the programme auto clean (see “Cleaning the  
washing machine”).  
Connect Blue wire to terminal marked N or  
coloured Black.  
If a 13 amp plug (BS 1363) is used it must be  
fitted with a  
13 amp fuse, either in the plug or adaptor or  
at the distribution board.  
Technical data  
If you are in any doubt regarding the electrical  
supply to your machine, consult a qualified  
electrician before use.  
Model  
WMAQB 741  
width 59.5 cm  
How to connect an alternative plug:  
The wires in this mains lead are coloured in  
accordance with the following code:  
Dimensions height 85 cm  
depth 54 cm  
BLUE  
NEUTRAL (N)  
LIVE (L)  
EARTH (E)  
Capacity  
Electrical  
from 1 to 7 kg  
BROWN  
GREEN & YELLOW  
please refer to the technical  
connections data plate fixed to the machine  
GREEN &  
YELLOW  
maximum pressure  
13 ampere fuse  
BROWN  
1 MPa (10 bar)  
Water con-  
minimum pressure  
nections  
CROSS-BAR  
CORD GRIP  
BLUE  
0.05 MPa (0.5 bar)  
drum capacity 52 litres  
up to 1400 rotations per  
minute  
Spin speed  
Test wash  
cycles in  
Disposing of the appliance:  
When disposing of the appliance please re-  
move the plug by cutting the mains cable as  
close as possible to the plug body and dispo-  
se of it as described on the previous page.  
accordan-  
ce with  
Programme 3;  
Cotton Standard 60°.  
Programme 4;  
directives  
1061/2010  
and  
Cotton Standard 40  
°.  
! The washing machine should not be installed  
in an outdoor environment, not even where  
the area is sheltered, because it may be very  
dangerous to leave it exposed to damp, rain  
and thunderstorms.  
1015/201  
This appliance conforms to  
the following EC Directives:  
- 2004/108/EC (Electroma-  
gnetic Compatibility)  
- 2006/95/EC (Low Voltage)  
- 2012/19/EU  
! When the washing machine is installed, the  
mains socket must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent  
or dangerously compressed.  
4
 
GB  
5
 
Care and maintenance  
Cutting off the water and electri-  
city supplies  
Caring for the door and drum of  
GB  
your appliance  
• Turn off the water tap after every wash cycle.  
This will limit wear on the hydraulic system in-  
side the washing machine and help to prevent  
leaks.  
• Always leave the porthole door ajar in order  
to prevent unpleasant odours from forming.  
Cleaning the pump  
• Unplug the washing machine when cleaning  
it and during all maintenance work.  
The washing machine is fitted with a self-clea-  
ning pump which does not require any mainte-  
nance. Sometimes, small items (such as coins  
or buttons) may fall into the pre-chamber which  
protects the pump, situated in its bottom part.  
Cleaning the washing machine  
• The outer parts and rubber components  
of the appliance can be cleaned using a soft  
cloth soaked in lukewarm soapy water. Do not  
use solvents or abrasives.  
! Make sure the wash cycle has finished and  
unplug the appliance.  
• The washing machine has a auto clean pro-  
gramme for its internal parts that must be run  
with no load in the drum.  
To access the pre-chamber:  
1. using a screwdri-  
ver, remove the cover  
panel on the lower  
front part of the wa-  
shing machine (see  
figure);  
To help the wash cycle you may want to use  
either the detergent (i.e. a quantity 10% the  
quantity specified for lightly-soiled garments)  
or special additives to clean the washing  
machine. We recommend running a cleaning  
programme every 40 wash cycles.  
To start the programme  
A
B
press buttons A and  
B simultaneously for 5  
seconds (see figure).  
The programme will  
start automatically and  
will run for about 70  
minutes. To stop the  
cycle press the START/  
PAUSE button.  
2. unscrew the lid  
by rotating it anti-  
clockwise (see figu-  
re): a little water may  
trickle out. This is  
perfectly normal;  
Cleaning the detergent dispenser  
drawer  
Remove the dispen-  
1
ser by raising it and  
pulling it out (see  
figure).  
3. clean the inside thoroughly;  
4. screw the lid back on;  
5. reposition the panel, making sure the hooks  
are securely in place before you push it onto  
the appliance.  
Wash it under running  
water; this operation  
should be repeated  
frequently.  
Checking the water inlet hose  
2
Check the inlet hose at least once a year. If  
there are any cracks, it should be replaced  
immediately: during the wash cycles, water  
pressure is very strong and a cracked hose  
could easily split open.  
! Never use second-hand hoses.  
6
 
Precautions and tips  
ronment. The crossed out “wheeled bin” symbol on the  
! This washing machine was designed and constructed in  
accordance with international safety regulations. The fol-  
lowing information is provided for safety reasons and must  
therefore be read carefully.  
GB  
product reminds you of your obligation, that when you  
dispose of the appliance it must be separately collected.  
Consumers should contact their local authority or retailer  
for information concerning the correct disposal of their  
old appliance.  
General safety  
• This appliance was designed for domestic use only.  
Opening the porthole door manually  
This appliance can be used by children aged  
from 8 years and above and persons with re-  
duced physical, sensory or mental capabilities  
or lack of experience and knowledge if they  
have been given supervision or instruction  
concerning use of the appliance in a safe way  
and understand the hazards involved. Chil-  
dren shall not play with the appliance. Clea-  
ning and user maintenance shall not be made  
by children without supervision.  
In the event that it is not possible to open the porthole  
door due to a powercut, and if you wish to remove the  
laundry, proceed as follows:  
1. remove the plug from the  
electrical socket.  
2. make sure the water level  
inside the machine is lower  
than the door opening; if it  
• Do not touch the machine when barefoot or with wet or  
damp hands or feet.  
is not, remove excess water  
using the drain hose, collec-  
ting it in a bucket as indicated  
in the figure.  
• Do not pull on the power supply cable when unplugging  
the appliance from the electricity socket. Hold the plug  
and pull.  
• Do not open the detergent dispenser drawer while the  
machine is in operation.  
3. using a screwdriver, remo-  
ve the cover panel on the lo-  
wer front part of the washing  
machine (see figure).  
• Do not touch the drained water as it may reach extreme-  
ly high temperatures.  
• Never force the porthole door. This could damage the  
safety lock mechanism designed to prevent accidental  
opening.  
• If the appliance breaks down, do not under any circum-  
stances access the internal mechanisms in an attempt to  
repair it yourself.  
• Always keep children well away from the appliance while  
it is operating.  
• The door can become quite hot during the wash cycle.  
• If the appliance has to be moved, work in a group of  
two or three people and handle it with the utmost care.  
Never try to do this alone, because the appliance is very  
heavy.  
• Before loading laundry into the washing machine, make  
sure the drum is empty.  
Disposal  
4. pull outwards using the tab as indicated in the figure,  
until the plastic tie-rod is freed from its stop position; pull  
downwards and open the door at the same time.  
• Disposing of the packaging materials: observe local  
regulations so that the packaging may be re-used.  
• The European Directive 2012/19/EU on Waste Electrical  
and Electronic Equipment, requires that old household  
electrical appliances must not be disposed of in the  
normal unsorted municipal waste stream. Old applian-  
ces must be collected separately in order to optimise  
the recovery and recycling of the materials they contain  
and reduce the impact on human health and the envi-  
5. reposition the panel, making sure the hooks are securely  
in place before you push it onto the appliance.  
7
 
Description of the washing  
machine and starting a wash cycle  
Control panel  
WASH CYCLE  
PROGRESS indicator lights  
GB  
DOOR  
ON/OFF button  
LOCKED  
TEMPERATURE  
indicator light  
knob  
START/PAUSE  
button with indicator  
light  
FUNCTION  
buttons with  
indicator lights  
Detergent dispenser drawer  
WASH CYCLE  
knob  
Detergent dispenser drawer: used to dispense  
detergents and washing additives (see “Detergents and  
laundry”).  
START/PAUSE button with indicator light: starts or tem-  
porarily interrupts the wash cycles.  
N.B. To pause the wash cycle in progress, press this  
button; the corresponding indicator light will flash orange,  
while the indicator light for the current wash cycle phase  
will remain lit in a fixed manner. If the DOOR LOCKED  
indicator light is switched off, the door may be opened.  
To start the wash cycle from the point at which it was  
interrupted, press this button again.  
ON/OFF button: switches the washing machine on and off.  
WASH CYCLE knob: programmes the wash cycles. Du-  
ring the wash cycle, the knob does not move.  
FUNCTION buttons with indicator light: used to select the  
available functions. The indicator light corresponding to the  
selected function will remain lit.  
Standby mode  
This washing machine, in compliance with new energy sa-  
ving regulations, is fitted with an automatic standby system  
which is enabled after about 30 minutes if no activity is  
detected. Press the ON-OFF button briefly and wait for the  
machine to start up again.  
TEMPERATURE knob: sets the temperature or the cold  
wash cycle (see “Personalisation”).  
WASH CYCLE PROGRESS indicator lights: used to  
monitor the progress of the wash cycle.  
The illuminated indicator light shows which phase is in  
progress.  
DOOR LOCKED indicator light: indicates whether the  
door may be opened or not (see next page).  
8
 
Indicator lights  
Door locked indicator light  
GB  
If this indicator light is on, the appliance door is locked to  
prevent it from being opened accidentally; to avoid any  
damage, wait for the indicator light to switch off before you  
open the appliance door.  
The indicator lights provide important information.  
This is what they can tell you:  
Wash cycle phase indicator lights  
Once the desired wash cycle has been selected and has  
begun, the indicator lights switch on one by one to indicate  
which phase of the cycle is currently in progress.  
! If the START/PAUSE indicator light (orange) flashes  
rapidly at the same time as the function indicator light, this  
indicates a problem has occurred (see “Troubleshooting”).  
Wash  
Rinse  
Spin  
Pump out  
End of wash cycle  
END  
Function buttons and corresponding indicator lights  
When a function is selected, the corresponding indicator  
light will illuminate.  
If the selected function is not compatible with the pro-  
grammed wash cycle, the corresponding indicator light will  
flash and a sound alert (3 beeps); the function will not be  
activated.  
If a function which is incompatible with another function  
selected previously, only the most recent selection will  
remain active.  
Starting a wash cycle  
1. Turn the washing machine on by pressing the ON/OFF button. All the indicator lights will turn on for a few seconds, then only  
the indicator lights relative to the selected programme settings will remain lit and the START/PAUSE indicator light will flash.  
2. Load the laundry and close the door.  
3. Set the WASH CYCLE knob to the desired programme.  
4. Set the washing temperature (see “Personalisation”).  
5. Measure out the detergent and washing additives (see “Detergents and laundry”).  
6. Select the desired functions.  
7. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit in a fixed  
manner, in green.  
To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.  
8. At the end of the wash cycle the  
indicator light will switch on. The DOOR LOCKED indicator light will switch off, indi-  
cating that the door may be opened. Take out your laundry and leave the appliance door ajar to make sure the drum dries  
completely. Switch the washing machine off by pressing the ON/OFF button.  
9
 
Wash cycles  
Table of wash cycles  
GB  
Detergents  
Max.  
spe-  
ed  
Max.  
temp.  
(°C)  
Description of the wash cycle  
(rpm)  
CLEAN Plus  
Anti Stain  
Whites  
1
2
40°  
60°  
1400  
1400  
4
4
-
-
-
-
-
-
180’  
180’  
60°  
(Max. 90°)  
3
Cotton Standard 60°C (1): heavily soiled whites and resistant colours.  
Cotton Standard 40°C (2): lightly soiled resistant and delicate colours.  
1400  
7
53 1.13 52.5 180’  
4
5
5
40°  
60°  
40°  
1400  
800  
7
53 1.00 75 170’  
Synthetics: heavily soiled resistant colours.  
3.5 44 0.93 47 115’  
3.5 44 0.57 46 100’  
Synthetics (3): lightly soiled resistant colours.  
800  
SPECIALS  
Anti Allergy 60°C  
Anti Allergy 40°C  
Lingerie  
6
7
60°  
40°  
30°  
40°  
60°  
1400  
1400  
600  
4
4
1
4
7
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
195’  
195’  
85’  
8
Baby  
9
1000  
1400  
145’  
125’  
Bed & Bath: for bedlinen and towels.  
EXTRAS  
10  
11 Cotton Standard 20°C: lightly soiled resistant and delicate colours.  
12 Shirts  
20°  
40°  
40°  
30°  
1400  
600  
800  
0
7
2
-
-
-
-
-
-
-
-
-
-
-
-
170’  
80’  
Wool: for wool, cashmere, etc.  
Delicates  
13  
14  
1.5  
1
70’  
80’  
Partials cycles  
Rinse  
-
-
1400  
1400  
-
-
7
7
-
-
-
-
-
-
36’  
10’  
Spin+Pump out  
-
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary accor-  
ding to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.  
1) Test wash cycle in compliance with directive 1061/2010: set wash cycle 3 with a temperature of 60°C.  
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments  
which can be washed at 60°C. The actual washing temperature may differ from the indicated value.  
2) Test wash cycle in compliance with directive 1061/2010: set wash cycle 4 with a temperature of 40°C.  
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments  
which can be washed at 40°C. The actual washing temperature may differ from the indicated value.  
For all Test Institutes:  
2) Long wash cycle for cottons: set wash cycle 4 with a temperature of 40°C.  
3) Long wash cycle for synthetics: set wash cycle 5 with a temperature of 40°C.  
10  
 
Personalisation  
Setting the temperature  
Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles).  
The temperature may be lowered, or even set to a cold wash ( ).  
GB  
The washing machine will automatically prevent you from selecting a temperature which is higher than the maximum value  
set for each wash cycle.  
! Exception: if the 3 programme is selected, the temperature can be increased up to a value of 90°C.  
Functions  
The various wash functions available with this washing machine will help to achieve the desired results, every time.  
To activate the functions:  
1. Press the button corresponding to the desired function;  
2. the function is enabled when the corresponding indicator light is illuminated.  
Note:  
- If the selected function is not compatible with the programmed wash cycle, the corresponding indicator light will flash and  
a sound alert (3 beeps); the function will not be activated.  
- If a function which is incompatible with another function selected previously, only the most recent selection will remain active.  
Super Wash  
This option offers a high-performance wash due to the greater quantity of water used in the initial phase of the cycle, and due  
to the increased wash cycle duration, is particularly useful for the removal of stubborn stains.  
Extra Rinse  
By selecting this function, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is particularly  
useful for sensitive skin.  
Easy Iron  
By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of creases. At the end  
of the cycle the washing machine will perform slow rotations of the drum; the EASY IRON and START/PAUSE indicator lights  
will flash (orange) and the  
the EASY IRON button.  
phase will remain lit in a fixed manner. To end the cycle, press the START/PAUSE button or  
Spin Reduction  
By selecting this function, reduces the spin speed.  
11  
 
Detergents and laundry  
Anti Allergy 40°C: (cycle 7) cycle studied for cotton laun-  
dry and other resistant fabrics to guarantee the removal of  
pollen and cat and dog hair already at 40°.  
Lingerie: for undergarments of any colour, in any fabric.  
Use special wash cycle 8.  
Baby: use the special wash cycle 9 to remove the soiling  
typically caused by babies, while removing all traces of  
detergent from nappies in order to prevent the delicate  
skin of babies from suffering allergic reactions. The cycle  
has been designed to reduce the amount of bacteria by  
using a greater quantity of water and optimising the effect  
of special disinfecting additives added to the detergent.  
Bed & Bath: use the cycle 10 to wash bed linen and to-  
wels in one single cycle: it optimises softener performan-  
ce and helps you save time and energy. We recommend  
the use of powder detergent.  
Detergent dispenser drawer  
GB  
Successful washing results also depend on the correct  
dose of detergent: adding too much detergent will not  
necessarily result in a more efficient wash, and may in fact  
cause build up on the inside of your appliance and contri-  
bute to environmental pollution.  
! Use powder detergent for white cotton garments, for pre-  
washing, and for washing at temperatures over 60°C.  
! Follow the instructions given on the detergent packaging.  
! Do not use hand washing detergents; they create too  
much foam.  
Open the detergent dispenser  
drawer and pour in the deter-  
gent or washing additive, as  
follows.  
A
B
Cotton Standard 20°C: (cycle 11) ideal for lightly soiled  
cotton loads. The effective performance levels achieved  
at cold temperatures, which are comparable to washing  
at 40°, are guaranteed by a mechanical action which  
operates at varying speed, with repeated and frequent  
peaks.  
*
1
2
!Do not pour detergent into the  
middle compartment (*). Deter-  
gent should only be poured into  
the compartment 1.  
Shirts: use the cycle 12 to wash shirts in different fabrics and  
colours to guarantee they receive the best possible care.  
Wool: the wool wash cycle of this machine has been  
approved by The Woolmark Company for the washing of  
wool garments labelled as “hand wash” provided that the  
products are washed according to the instructions on the  
garment label and those issued by the manufacturer of this  
washing machine (M1126)  
compartment 1: Detergent for the wash cycle  
(powder or liquid)  
If liquid detergent is used, it is recommended that the  
removable plastic partition A (supplied) be used for proper  
dosage.  
If powder detergent is used, place the partition into slot B.  
compartment 2: Additives (fabric softeners, etc.)  
The fabric softener should not overflow the grid.  
Preparing the laundry  
• Divide the laundry according to:  
Delicates: use the cycle 14 to wash very delicate  
garments having strasses or sequins.  
We recommend turning the garments inside out before  
washing and placing small items into the special bag for  
washing delicates.  
Use liquid detergent on delicate garments for best results.  
To wash silk garments and curtains select cycle 14 and  
then function “Easy Iron”; the machine will end the cycle  
while the laundry is soaking, the “Easy Iron” and START/  
PAUSE indicator lights will flash (orange) and the RINSE  
phase will remain lit in a fixed manner. To drain the water  
so that the laundry may be removed, press the START/  
PAUSE button or the “Easy Iron” button.  
- the type of fabric/the symbol on the label  
- the colours: separate coloured garments from whites.  
• Empty all garment pockets and check the buttons.  
• Do not exceed the listed values, which refer to the  
weight of the laundry when dry: see “Table of program-  
mes and wash cycles”.  
How much does your laundry weigh?  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
1 bathrobe 900-1,200 g  
1 towel 150-250 g  
Load balancing system  
Garments requiring special care  
Before every spin cycle, to avoid excessive vibrations  
before every spin and to distribute the load in a uniform  
manner, the drum rotates continuously at a speed which  
is slightly greater than the washing rotation speed. If,  
after several attempts, the load is not balanced correctly,  
the machine spins at a reduced spin speed. If the load is  
excessively unbalanced, the washing machine performs  
the distribution process instead of spinning. To encourage  
improved load distribution and balance, we recommend  
small and large garments are mixed in the load.  
Anti Stain: the cycle 1 is suitable to heavily-soiled gar-  
ments with resistant colours. It ensures a washing class  
that is higher than the standard class (A class). When  
running the programme, do not mix garments of different  
colours. We recommend the use of powder detergent.  
Pre-treatment with special additives is recommended if  
there are obstinate stains.  
Whites: use this cycle 2 to wash white clothes. The pro-  
gramme is designed to maintain the brightness of white  
clothes over time. Use powder detergent for best results.  
Anti Allergy 60°C: use the cycle 6 to remove major  
allergens such as pollen, mites, cat’s and dog’s hair.  
12  
 
Troubleshooting  
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure  
that the problem cannot be solved easily using the following list.  
GB  
Problem:  
Possible causes / Solutions:  
The machine does not switch on.  
• The appliance is not plugged into the socket fully, or not enough to make contact.  
• There is no power to the socket, or the fuse has blown in the mains plug.  
The wash cycle does not start.  
• The door is not closed properly.  
• The ON/OFF button has not been pressed.  
• The START/PAUSE button has not been pressed.  
• The water tap has not been turned on to allow water to flow into the machine.  
The machine does not fill with wa-  
• The water inlet hose is kinked.  
ter or the indicator light for the first • The water inlet hose is not connected to the water supply.  
wash cycle stage flashes rapidly.  
• The water pressure is too low.  
• The water tap has not been turned on to allow water to flow into the machine.  
• There is no water supply to the house.  
• The inlet valve filter is blocked.  
• The START/PAUSE button has not been pressed.  
The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65  
water and continually drains away  
or Water left in the drum  
or Stuck on wash.  
and 100 cm from the floor (see “Installation”).  
• The drain hose is connected incorrectly to the sink trap allowing water to run  
into the machine, the drain hose must be positioned higher than the bottom of  
the sink to prevent water flowing down the drain hose.  
• The end of the drain hose has been pushed too far down the standpipe, the  
‘U’ bracket should be fitted 100 mm from the end of the drain hose.  
The machine does not drain or  
spin.  
• The Pump filter is blocked.  
• The drain hose is kinked (see “Installation”).  
• New Installation - The blanking cap or spigot has not been removed if con-  
nected under a sink.  
• The drain hose or sink trap is blocked.  
• The wash cycle does not include draining, some wash cycles require the drain  
phase to be started manually.  
• The EASY IRON function button has been activated. To complete the wash  
cycle, press the START/PAUSE button.  
The machine does not heat or poor • The ‘Temperature’ selector knob is in the ( ) position.  
wash results.  
The programme takes too long.  
• Programme times will vary due to water pressure, the incoming water tempe-  
rature and if the wash load goes out of balance. This will increase the pro-  
gramme times accordingly (see ‘ The machine wont spin properly’ below).  
The machine vibrates a lot during  
the spin cycle.  
• The feet have not been adjusted, enabling the machine to rock.  
• New Installation - Either the Transit Bolts including the plastic spacers, or the  
Polystyrene Packaging have not been removed when installing the machine.  
• The machine is trapped between cabinets and/or walls.  
• The load is in a slight out of balance condition and machine is spinning, but at  
a lower speed.  
13  
 
The machine is noisy.  
• There will always be some motor, pump and drum noise during spin.  
GB  
The machine wont spin properly.  
• Out of Balance detected when attempting to go into a spin cycle - If this  
happens the machine will continue to try to repeat the distribution of the load  
required before the machine will go into higher spin speeds - This will increase  
the programme time accordingly. This is a safety feature to prevent damage.  
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,  
etc). - Try the programme again using a different load.  
The machine leaks from the  
dispenser.  
• The dispenser drawer is blocked with detergent and requires cleaning.  
• The water pressure is too high and requires turning down - turn down the tap  
on the water supply pipe slightly and try again.  
• The machine is tilting forwards - It must be level when in its final position.  
The machine leaks (other than  
dispenser).  
• The fill hose is loose, check both the cabinet and tap ends.  
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill  
hose is missing the rubber washer.  
• The drain hose is not fixed in properly.  
The indicator lights on the console  
are flashing rapidly.  
• Switch off the machine and unplug it, wait for approximately 1 minute and then  
switch it back on again If the problem persists contact the Technical Assistance  
Service.  
The machine smells.  
• The machine requires a service wash. Run a auto clean wash cycle with deter-  
gent and no laundry.  
The machine door cannot be  
opened.  
• The door will not open until the door lock indicator light goes out shortly after  
the program has finished.  
Door Seal damaged at the bottom.  
• The door seal has drainage holes at the bottom - This is normal.  
• The water level is correct if it can be seen at the bottom of the door.  
The water level is too low when  
the machine is washing.  
There is too much foam.  
• The detergent is not suitable for machine washing (it should display the text  
‘for washing machines’ or ‘hand and machine wash’ or the like).  
• Too much detergent was used - less detergent is required in soft water.  
After completing the programme,  
or before starting a programme,  
the machine has turned itself off  
(no lights).  
• To comply with new energy saving regulations the machine is fitted with an  
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate  
the machine, it can then either be switched off or a new programme selected.  
General.  
• Your washing machine contains sensors that monitor progress during the wash  
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/pro-  
gress).  
Normally, if your machine successfully completes the cycle, there is unlikely to  
be anything wrong!  
Remember, you will be charged for a service call for problems caused by incorrect installation, as indica-  
ted on pages 2 to 4.  
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.  
Do not wash items which do not have a wash label, or wash items that are not intended as machine  
washable.  
14  
 
Assistance  
Guarantee  
12 Months Parts and Labour Guarantee  
GB  
Your appliance has the benefit of our manufacturers guarantee, which covers the cost of breakdown repairs  
for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of  
either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost  
to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There will  
be a charge for our engineers time. To activate the extra parts warranty on your appliance, simply call our  
registration line on 08448 24 24 24 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair  
bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08448 226 226 (Republic of Ireland 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service  
Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where  
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your  
machine or, if you prefer, give you your money back.  
15  
 
195122900.00  
04/2014  
-
Xerox Fabriano  
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its working  
life than us - the manufacturer.  
GB  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000  
fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 224 224  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee  
you must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoints continued commitment to helping the environment, Hotpoint reserves the right to use  
quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the  
door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure  
that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.  
Indesit Company Spa  
Viale Aristide Merloni, 47  
60044 Fabriano (AN)  
Italy  
16  
 

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