IBM Network Card RBF20CW User Manual

BlackBerry 8703e Wireless Handheld  
Version 4.1  
User Guide  
 
no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in  
relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.  
Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software,  
and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate  
applications.  
Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their counterparts in other nations:  
4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501, 5,506,865, 5,109,390, 5,511,073, 5,228,054, 5,535,239, 5,267,261, 5,544,196, 5,267,262,  
5,568,483, 5,337,338, 5,600,754, 5,414,796, 5,657,420, 5,416,797, 5,659,569, 5,710,784, 5,778,338  
Research In Motion Limited  
295 Phillip Street  
Waterloo, ON N2L 3W8  
Canada  
Published in Canada  
 
 
1
2
3
4
5
6
7
Enterprise activation............................................................................................................................................9  
Email messages ................................................................................................................................................... 11  
PIN messages.......................................................................................................................................................17  
SMS messages..................................................................................................................................................... 19  
MMS messages.....................................................................................................................................................21  
Search...................................................................................................................................................................25  
Attachments ........................................................................................................................................................ 27  
Synchronizing data .............................................................................................................................................31  
Backing up and restoring device data ............................................................................................................33  
8
9
10 Typing...................................................................................................................................................................35  
11 Phone....................................................................................................................................................................39  
12 Browser................................................................................................................................................................ 49  
13 Downloading .......................................................................................................................................................53  
14 Contacts ...............................................................................................................................................................55  
15 Calendar.............................................................................................................................................................. 59  
16 Tasks .....................................................................................................................................................................63  
17 Memos ................................................................................................................................................................. 65  
 
18 Alarm.....................................................................................................................................................................67  
19 Calculator............................................................................................................................................................ 69  
20 Bluetooth...............................................................................................................................................................71  
21 Date and time...................................................................................................................................................... 73  
22 Profiles..................................................................................................................................................................75  
23 Screen display.....................................................................................................................................................79  
24 Language..............................................................................................................................................................83  
25 Power and battery ..............................................................................................................................................85  
26 Network coverage ..............................................................................................................................................87  
27 Security ............................................................................................................................................................... 89  
28 Third-party program control............................................................................................................................ 95  
29 BrickBreaker....................................................................................................................................................... 99  
30 Service books......................................................................................................................................................101  
31 Frequently asked questions............................................................................................................................ 103  
32 General — frequently asked questions.........................................................................................................105  
33 Email and PIN messages — frequently asked questions .......................................................................... 107  
34 SMS messages — frequently asked questions.............................................................................................. 113  
35 MMS messages — frequently asked questions ............................................................................................115  
36 Attachments — frequently asked questions................................................................................................. 117  
 
37 Synchronization — frequently asked questions........................................................................................... 121  
38 Phone — frequently asked questions............................................................................................................ 125  
39 Browser — frequently asked questions..........................................................................................................127  
40 Contacts — frequently asked questions........................................................................................................ 131  
41 Calendar — frequently asked questions....................................................................................................... 133  
42 Bluetooth — frequently asked questions ..................................................................................................... 135  
44 Shortcuts............................................................................................................................................................ 139  
45 Legal notice ........................................................................................................................................................141  
Index ................................................................................................................................................................... 143  
 
 
1
About enterprise activation  
2. In the device options, click Advanced Options.  
3. Click Enterprise Activation.  
Activate the device over the wireless network  
Verify activation status  
4. Type your corporate email address and the  
password provided to you by your system  
administrator.  
About enterprise activation  
5. Click the trackwheel.  
Use the enterprise activation feature to integrate your  
BlackBerry® device with your corporate Microsoft®  
Outlook®, IBM® Lotus Notes®, or Novell® Groupwise®  
email account if you have access to a BlackBerry  
Enterprise Server™ version 4.0 or later. You can also  
use the enterprise activation feature to load or restore  
device data that is saved as part of an automatic  
wireless backup, personal information management  
synchronization, or wireless email reconciliation.  
6. Click Activate.  
Note:  
Limit the use of your BlackBerry® device until  
enterprise activation is complete.  
Related topic  
Why are some messages already on my device? (See  
page 108.)  
If you have access to a BlackBerry Enterprise Server  
version 4.0 or later, and Enterprise Activation does not  
appear in the device options, verify with your service  
provider that your device is provisioned for enterprise  
activation. If your device is provisioned for the service  
and the option does not appear, contact your system  
administrator.  
Verify activation status  
If the BlackBerry® device has not yet been activated,  
or you are upgrading your software, Enterprise  
Activation might appear on the Home screen. Click  
Enterprise Activation to check the activation status.  
If you do not have access to a BlackBerry Enterprise  
Server version 4.0 or later, see the printed  
documentation that accompanied your device for more  
information about integrating your device with an  
email account.  
If Enterprise Activation does not appear on the Home  
screen, in the device options, click Enterprise  
Activation to check the activation status.  
Activate the device over the wireless  
network  
1. Verify that you are in a wireless coverage area and  
that your BlackBerry® device is connected to the  
wireless network.  
 
             
User Guide  
10  
 
2
Open messages  
Note:  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to open  
messages from the message list for a specific email  
account.  
Send email messages  
1. In a messages list, click the trackwheel.  
2. Click Compose Email.  
3. In the To field, type an email address or a contact  
name.  
4. Click the trackwheel.  
5. Type a message.  
6. Click the trackwheel.  
7. Click Send.  
Save a copy of messages sent from the device  
If a list of names appears as you type a contact name,  
click a name to add that contact to your message.  
If your BlackBerry® device is integrated with more  
than one email account, you can select an account to  
send the message from. At the top of the message, in  
preferred email account appears. You might also be  
able to send messages from the message list for a  
specific email account.  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
Email and PIN messages — frequently asked questions  
Related topic  
Search for contacts in your company address book  
(See page 57.)  
Open messages  
An unopened message appears in a messages list with  
a closed envelope icon. After you open the message,  
the closed envelope changes to an open envelope.  
 
                     
User Guide  
Save draft messages  
Resend pending messages  
To save a draft of a message, click the trackwheel.  
Messages that appear in a messages list with a clock  
icon are pending and should be resent automatically.  
To manually resend the message, in the open message,  
click the trackwheel. Click Resend. If your message  
cannot be sent after a period of time, you receive a  
message indicating that the message was not sent  
successfully.  
Click Save Draft.  
Add multiple contacts to a message  
To add multiple contacts to a message, in a blank To or  
CC field, type an email address, PIN number, or a  
contact name.  
To add a blind carbon copy (BCC) recipient, click the  
trackwheel. Click Add Bcc.  
Manage messages  
Open a message. Click the trackwheel. Click one of  
the following menu items:  
To attach a contact to a message, click the trackwheel.  
Click Attach Address.  
Save  
Reply  
Set the importance level  
1. When composing a message, click the trackwheel.  
2. Click Options.  
Forward  
Forward As  
Reply To All  
Delete  
3. Set the Importance field to High or Low.  
4. Click the trackwheel.  
5. Click Save.  
Notes:  
To remove the original message from a reply, click the  
trackwheel. Click Delete Original Text.  
Resend sent messages  
To change the text in a sent message and resend it, in  
the open message, click the trackwheel. Click Edit.  
Change the text. Send the message.  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to manage  
messages from the message list for a specific email  
account.  
To change the recipient of a sent message and resend  
it, in the open message, click the trackwheel. Click  
Edit. Click a contact. Click Change Address. Click a  
new contact. Send the message.  
File messages  
To file a message, click the message. Click File. Click a  
folder. Click File.  
To resend your message to the same contact, in the  
open message, click the trackwheel. Click Resend.  
Notes:  
To expand a folder, click a folder with a plus sign (+)  
beside it. Click Expand.  
To collapse a folder, click a folder with a minus sign (-)  
beside it. Click Collapse.  
12  
 
                                             
2: Email messages  
Related topics  
Save a copy of messages sent from  
the device  
Can I file messages? (See page 109.)  
In the messages options, click Email Settings. Set the  
Save Copy In Sent Folder field to Yes. Click the  
trackwheel. Click Save.  
View filed messages (See page 13.)  
View filed messages  
To display all filed messages in a messages list, in the  
messages options, click General Options. Set the  
Hide Filed Messages field to No. Click the  
trackwheel. Click Save.  
Note:  
Copies of sent messages are stored in the Sent Items  
folder in your desktop email program.  
To view messages that are stored in a specific folder, in  
a messages list, click the trackwheel. Click View  
Folder. Click a folder. Click Select Folder.  
About auto signatures  
Your auto signature is added to your email messages  
after you send them. The auto signature does not  
appear on your BlackBerry® device when you compose  
the message.  
Delete multiple messages at one time  
To delete multiple messages, hold the Shift key and  
select messages. Press the Backspace/Delete key.  
To add an auto signature from your device, your device  
must be integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later.  
To delete messages that you sent or received prior to  
or on a specific date, click a date field. Click Delete  
Prior.  
Add an auto signature  
1. In the messages options, click Email Settings.  
2. Set the Use Auto Signature field to Yes.  
3. Type an auto signature.  
Note:  
When your email messages are reconciled between  
program, any messages that you have deleted from  
your device using the Delete Prior option are not  
deleted from your desktop email program.  
4. Click the trackwheel.  
5. Click Save.  
Related topic  
Note:  
Desktop Software. If you use the BlackBerry Internet  
Service™, log in to your account using a desktop  
browser to add an auto signature.  
Reconcile deleted messages (See page 31.)  
Mark messages as opened or  
unopened  
Related topic  
To change the status of a message, click a message.  
Click Mark Opened or Mark Unopened.  
About auto signatures (See page 13.)  
To change the status of multiple unread messages to  
read, click a date field. Click Mark Prior Opened.  
13  
 
                           
User Guide  
If the message does not meet any filter criteria and  
should not be forwarded, set the If no filters apply,  
send email to handheld field to No.  
About out-of-office replies  
The out-of-office reply should be sent automatically to  
a contact the first time that contact sends you an  
email message.  
Filters are applied to messages based on the order in  
which they appear. If you create multiple filters that  
could apply to the same message, you must decide  
which one should be applied first by placing that filter  
higher in the list.  
To set an out-of-office reply on your BlackBerry®  
device, your device must be integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later.  
To create filters on your device, your device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 4.0 or later.  
Set an out-of-office reply  
1. In the messages options, click Email Settings.  
2. Set the Use Out Of Office Reply field to Yes.  
3. Type a reply.  
Create filters  
1. In the messages options, click Email Filters.  
2. Click the trackwheel.  
3. Click New.  
4. If you use an IBM® Lotus Notes® desktop email  
program, in the Until field, set the date on which  
the out-of-office reply should be turned off.  
4. Set the filter information.  
5. Click the trackwheel.  
6. Click Save.  
5. Click the trackwheel.  
6. Click Save.  
Note:  
Notes:  
email program. If you use the BlackBerry Internet  
Service™, log in to your account using a desktop  
browser to set an out-of-office reply.  
To add a contact to the From or Sent to fields, click the  
trackwheel. Click Select Name. Click a name. Click  
Continue.  
To make the filter detect messages from multiple  
contacts, use semicolons to separate contacts in the  
From or Sent to fields.  
Related topic  
About out-of-office replies (See page 14.)  
create filters. If you use the BlackBerry Internet  
About filters  
You can create filters to specify which email messages  
are forwarded to your BlackBerry® device and which  
messages remain in your desktop email program. To  
forward messages to your device, when creating a  
filter, select Forward with Level 1 Notification (sends  
messages with higher priority) or Forward header  
only (sends messages with only the To, Sent, and  
From fields).  
Related topics  
About filters (See page 14.)  
Manage filters (See page 15.)  
Create filters quickly (See page 15.)  
14  
 
                       
2: Email messages  
6. Click Save.  
Manage filters  
Click a filter. Perform one of the following actions:  
Notes:  
To turn on the filter, select a filter. Press the Space  
Make sure that you select the Inbox check box. If you  
do not select the Inbox check box, messages are not  
forwarded from this folder.  
key.  
To view and edit a filter, click a filter. Click Edit.  
To select all your folders for redirection, including your  
Sent Items folder, select the Select All check box.  
Messages that are sent from your desktop email  
program also appear on your BlackBerry® device.  
To move the filter higher or lower in the list, click  
the filter. Click Move. Roll the trackwheel to move  
the filter. Click the trackwheel.  
To delete the filter, click a filter. Click Delete.  
You can also use the BlackBerry Desktop Software to  
BlackBerry Internet Service™, log in to your account  
settings.  
Create filters quickly  
In a messages list, click a message on which to base  
your filter. Perform one of the following actions:  
To create a filter based on the sender, click Filter  
Sender. Type a title. Click the trackwheel. Click  
Save.  
About folder redirection (See page 15.)  
How do I stop messages that are sent from my desktop  
email program from appearing on my device? (See  
page 111.)  
To create a filter based on the subject, click Filter  
Subject. Type a title. Click the trackwheel. Click  
Save.  
How do I make changes to the folders on my device?  
(See page 111.)  
About folder redirection  
If rules within your desktop email program direct new  
messages into different folders, you must specify  
which folders should forward messages to your  
BlackBerry® device.  
Show or hide the number of new or  
unread messages  
Unread messages are messages that you have not  
opened. New messages are messages that your  
BlackBerry® device has received since you last opened  
the messages list.  
To set folder redirection on your device, your device  
must be integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later.  
1. In a message list, click the trackwheel.  
2. Click Options.  
Set folder redirection  
1. In the messages options, click Email Settings.  
3. Click General Options.  
2. Click the trackwheel.  
4. In the Display Message Count field, perform one  
of the following actions:  
3. Click Folder Redirection.  
To display counts for new messages, select  
New.  
4. Select the check boxes beside the folders from  
which messages should be forwarded.  
5. Click the trackwheel.  
15  
 
                     
User Guide  
To display counts for unread messages, select  
Unread.  
To view received messages or call logs for incoming  
phone calls, in a messages list, press the Alt key + I.  
To view voice mail messages, in a messages list, press  
To never display counts, select None.  
the Alt key + V.  
5. Click the trackwheel.  
To move to the next unopened item, press U.  
To move to the next related message, press J.  
To move to the previous related message, press K.  
6. Click Save.  
Note:  
Your theme might override the option that you set in  
the Display Message Count field.  
To mark a message as opened or unopened, press the  
Alt key + U.  
To move to the last cursor position in a received  
message, press G.  
Hide the unread message indicator  
1. In a message list, click the trackwheel.  
2. Click Options.  
To view the address of a sender or a recipient, in the To  
or From field of a received message, select a name.  
Press Q. To show the display name again, press Q.  
3. Click General Options.  
4. Set the Display New Message Indicator field to  
No.  
5. Click the trackwheel.  
6. Click Save.  
Note:  
The Display New Message Indicator field appears only  
if the Display Message Count field is set to Unread.  
Messages shortcuts  
To open a selected message, press the Enter key.  
To compose a message from the messages list, press C.  
To reply to a message, press R.  
To forward a message, press F.  
To reply to all, press L.  
To file a message, press I.  
To search for text within a message, press S. To search  
for the next occurrence of the text, press S again.  
To move down a page, press the Space key.  
To move up a page, press the Shift key + the Space key.  
To view sent messages or call logs for outgoing phone  
calls, in a messages list, press the Alt key + O.  
16  
 
         
3
Find your PIN  
In the device options, click Status.  
Find your PIN  
Open messages  
Note:  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, your PIN appears on the  
Enterprise Activation screen.  
1. In a messages list, click the trackwheel.  
2. Click Compose PIN.  
3. In the To field, type a PIN or a contact name.  
4. Type a message.  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
5. Click the trackwheel.  
6. Click Send.  
Email and PIN messages — frequently asked questions  
Note:  
If a list of names appears as you type a contact name,  
click a name to add that contact to your message.  
About PIN messages  
A personal identification number (PIN) uniquely  
identifies each BlackBerry® device on the network. If  
you know the PIN of another BlackBerry device user,  
you can send a PIN message to that person. PIN  
messages are not routed through an existing email  
account.  
Manage PIN messages  
Open a message. Click the trackwheel. Click one of  
the following menu items:  
Save  
Reply  
When your PIN message is delivered to the recipient,  
in a messages list, a D appears with a check mark  
beside the PIN message.  
Forward  
Forward As  
Reply To All  
Delete  
 
                     
User Guide  
Note:  
To remove the original message from a reply, click the  
trackwheel. Click Delete Original Text.  
18  
 
4
Find your SMS number  
In the phone, the My Number field displays your  
Find your SMS number  
phone number. If your BlackBerry® device is enabled  
for SMS, this number is also your SMS number.  
Type an SMS number  
Type an SMS number  
Contact your service provider for more information  
about SMS number format. Your service provider might  
require that all SMS numbers include the area code  
and other prefixes.  
Note:  
In the phone options, set your smart-dialing options to  
avoid typing the country code and area code.  
Related topic  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
About smart dialing (See page 45.)  
Open SMS messages  
SMS messages — frequently asked questions  
An unopened SMS message appears in a messages list  
with a closed italic envelope icon. After you open the  
message, the closed italic envelope changes to an  
open italic envelope.  
About SMS messages  
With an SMS-compatible phone number, you can send  
and receive short message service (SMS) messages.  
An SMS-compatible number is a phone number that  
your service provider enables for SMS.  
Send SMS messages  
1. In a messages list, click the trackwheel.  
2. Click Compose SMS.  
You can send SMS messages to contacts who have  
SMS-compatible phone numbers.  
3. Click [Use Once].  
Note:  
4. Click SMS.  
If your BlackBerry® device supports sending SMS  
messages to email addresses, you can also send SMS  
messages to contacts who have email addresses.  
5. Click Phone.  
6. Type an SMS-compatible phone number.  
 
                         
User Guide  
7. Click the trackwheel.  
8. Click Continue.  
9. Type a message.  
10. Click the trackwheel.  
11. Click Send.  
Delete  
Note:  
To remove previous SMS messages from a reply  
message, click the trackwheel. Click Remove History.  
Resend sent SMS messages  
Notes:  
To resend an SMS message to the same contact, in the  
If you have added contacts to the address book, you  
can select a contact from the list after you click  
Compose SMS.  
message, click the trackwheel. Click Resend.  
Note:  
If your BlackBerry® device supports sending SMS  
messages to email addresses, you can select the  
destination address as an email address after you click  
[Use Once].  
If you send an SMS message to multiple contacts and  
the message does not reach one or more contacts,  
click Resend to resend the message to the contacts  
who did not receive it initially.  
To send an SMS message quickly from the phone, type  
an SMS-compatible phone number. Click the  
trackwheel. Click SMS<XXXXXXX>.  
Related topic  
Why can’t I send SMS messages? (See page 113.)  
Add contacts to SMS messages  
When composing an SMS message, click the  
Note:  
You can send an SMS message to up to ten recipients.  
Related topic  
Type an SMS number (See page 19.)  
Manage SMS messages  
Open a message. Click the trackwheel. Click one of  
the following menu items:  
Save  
Reply  
Forward  
Forward As  
20  
 
             
5
Find your MMS number  
Open MMS messages  
Send MMS messages  
You can add one or more images that are not  
copyright protected to an MMS message, but the  
message cannot exceed 300 KB.  
You can only send non recurring appointments in  
MMS messages. If you attach a meeting, the  
attendees are removed.  
Send MMS messages from the browser, pictures list, or  
calendar  
Find your MMS number  
In the phone, the My Number field displays your  
phone number. If your BlackBerry® device is enabled  
for MMS, this number is also your MMS number.  
Set delivery and read notification  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
Open MMS messages  
An unopened MMS message appears in a messages  
list with a closed italic envelope icon. After you open  
the message, the closed italic envelope changes to an  
open italic envelope.  
If MMS content does not appear when you open the  
Manage MMS messages  
message, click the trackwheel. Click Retrieve.  
About MMS messages  
Send MMS messages  
1. In a messages list, click the trackwheel.  
2. Click Compose MMS.  
3. Click [Use Once].  
If your service provider supports MMS, and you have  
an MMS-compatible number, you can send and  
receive multimedia message service (MMS) messages.  
An MMS-compatible number is a phone number that  
your service provider enables for MMS.  
4. Click MMS.  
You can send MMS messages that contain .jpg, .gif,  
.wbmp, .png, .smil, .midi, .mp3, .vcf (vCard®), or .vcs  
(vCalendar®) content and receive MMS messages that  
contain .jpg, .gif, .wbmp, .png, .midi, .mp3, .txt, .vcf,  
.vcs, .amr or .smil content.  
5. Select a send method.  
6. Type an MMS-compatible phone number or an  
email address.  
7. Click the trackwheel.  
8. Click Continue.  
 
                       
User Guide  
9. Type a message.  
Set delivery and read notification  
1. When composing an MMS message, click the  
10. Click the trackwheel.  
trackwheel.  
11. Click Attach Address, Attach Appointment,  
Attach Picture, or Attach Audio.  
2. Click Options.  
12. Click a contact, appointment, image, or audio file.  
13. Click Continue.  
3. Set the Confirm Delivery and Confirm Read  
4. Click the trackwheel.  
5. Click Save.  
14. Click the trackwheel.  
15. Click Send.  
Related topic  
Notes:  
If you have added contacts to the address book, you  
can select a contact from the list after you click  
Compose MMS.  
Can I configure notification for all MMS messages?  
(See page 115.)  
To send an MMS message quickly from the phone,  
type an MMS-compatible phone number. Click the  
trackwheel. Click MMS<XXXXXXX>.  
Manage MMS message attachments  
In an open message, click an image or a vCalendar or  
vCard attachment. Click View Image, View  
Appointment, or View Address. Click the trackwheel.  
Click one of the following menu items:  
each picture displays when the recipient opens the  
MMS message. In a Slide Duration field, press the  
Space key.  
Save  
Add To Calendar  
Add Contact  
Related topic  
Can I send and receive MMS messages? (See page  
115.)  
Notes:  
Images are saved in the pictures list.  
To play an audio file, click Play. Roll the trackwheel to  
increase or decrease the volume. To stop playing the  
file, click the trackwheel.  
Send MMS messages from the  
browser, pictures list, or calendar  
1. In the browser or pictures list, click an image. In  
To adjust the volume in an MMS message that  
contains .smil content, click the volume field in the top  
right corner of the slide. Click Change Option. Click a  
volume level.  
the calendar, click an appointment.  
2. Click Send As MMS.  
3. Add a contact.  
4. Type a message.  
5. Click the trackwheel.  
6. Click Send.  
Manage MMS messages  
In an open MMS message, click the trackwheel. Click  
one of the following menu items:  
Save  
Reply  
22  
 
               
5: MMS messages  
Forward  
Reply To All  
Delete  
Notes:  
When you reply to an MMS message, the previous  
message is not included.  
You cannot edit the content of an MMS message that  
you forward. You can only forward an MMS message if  
the content is not copyright protected.  
Additional options might also be available if the  
message contains .smil content.  
23  
 
User Guide  
24  
 
6
Notes:  
To save a search after setting the search criteria, click  
the trackwheel. Click Save. Add a title and a shortcut  
key for your search. Click the trackwheel. Click Save.  
Search for messages from a specific contact  
Search for messages with a specific subject  
Search for PIM items  
than one email account, and you want to search for  
field.  
Related topics  
Search shortcuts  
About search  
Search for messages from a specific contact (See page  
26.)  
In a messages list, you can search using criteria that  
you set and you can save the search criteria for future  
use. You can also search for contacts or search for all  
messages that contain the same subject.  
Search for messages with a specific subject (See page  
26.)  
You can use the search program to search messages  
and personal information management (PIM) items,  
such as tasks, memos, contacts, and calendar entries,  
on your BlackBerry® device. You can also manage PIM  
items from the search results list.  
Search for PIM items (See page 26.)  
Recall searches  
To view your saved searches, in a messages list, click  
the trackwheel. Click Search. Click the trackwheel.  
Click Recall.  
Search the messages list  
1. In a messages list, click the trackwheel.  
2. Click Search.  
Manage saved searches  
In the list of saved searches, click a search. Click one  
of the following menu items:  
3. Set the search criteria.  
4. Click the trackwheel.  
5. Click Search.  
Select Search  
Edit Search  
Delete Search  
 
                       
User Guide  
Note:  
Search for PIM items  
1. In the search program, in the Text field, type text  
To view the criteria of your last search quickly, in the  
list of searches, click the trackwheel. Click Last.  
to search for.  
2. In the Name field, type a contact name to search  
Related topic  
for.  
Recall searches  
3. Select one or more programs.  
4. Click the trackwheel.  
5. Click Search.  
Search for messages from a specific  
contact  
To search for all messages received from a specific  
sender, in a messages list, click a message. Click  
Search Sender.  
Notes:  
If you type more than one word in the Text or Name  
field, all the words must appear for the search to be  
successful.  
To search for all messages sent to a specific recipient,  
in a messages list, click a message. Click Search  
Recipient.  
File attachments are not searched when you search  
PIM items.  
Note:  
Related topic  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to start a  
search from the message list for a specific email  
account. The device searches only for messages in that  
list. To search all email accounts for messages from a  
specific contact, search from the main messages list.  
How do I search for text in a file attachment? (See  
page 118.)  
Search shortcuts  
To search for text in a specific program, in the  
program, click the trackwheel. Click Find. Type the  
text.  
Search for messages with a specific  
subject  
To search for a contact, in a list of contacts, type the  
contact name or initials separated by a space.  
To search for all messages with the same subject, click  
a message. Click Search Subject.  
To stop a search that is in progress, press the Escape  
button.  
Note:  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to start a  
search from the message list for a specific email  
account. The device searches only for messages in that  
list. To search all email accounts for messages with a  
specific subject, search from the main messages list.  
26  
 
                   
7
Open a file attachment  
1. In a message, click the trackwheel.  
2. Click Open Attachment.  
3. Click the attachment.  
4. Click Expand.  
5. Perform one of the following actions:  
To open a table of contents for the file  
attachment, click Table of Contents.  
To open the file attachment, click Full  
Navigate presentation attachments  
Manage vCard address book attachments  
Attachments shortcuts  
Content.  
6. Click Retrieve.  
Note:  
Attachments — frequently asked questions  
To reopen an image attachment quickly, in the  
message, click the attachment image. Click Open  
Attachment.  
About attachments  
You can view several types of file attachments on your  
BlackBerry® device, including .zip, .htm, .html, .doc,  
.dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can  
also view .bmp, .gif, .jpg, .png, and .tif image  
attachments.  
Open embedded content  
In an attachment, click a content link. Click Retrieve.  
To return to the attachment, press the Escape button.  
Examples of embedded content include tables, images,  
footnotes, text boxes, or comments.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.1 or later, you  
can view .wmf files on your device.  
View tables in attachments  
To preview a table that is embedded in a document,  
In a messages list, a paper clip icon appears beside  
messages with attachments.  
click the table link. Click Retrieve.  
Related topic  
To view the full table in the table preview, click the  
Can I view file attachments on my device? (See page  
117.)  
Table Link link. Click Retrieve.  
 
                       
User Guide  
To zoom into or out of an image, click the trackwheel.  
Click Zoom In or Zoom Out.  
View attachment information  
To view the size, author, publication date, and other  
information about the attachment, open the  
attachment. Click the file name. Perform one of the  
following actions:  
To zoom to the original image size, click the  
trackwheel. Click Zoom 1:1.  
To turn an image 90 degrees in a clockwise direction,  
click the trackwheel. Click Rotate.  
If you have opened the complete file attachment,  
click View Info.  
To view an image in more detail after zooming in, click  
the trackwheel. Click Enhance.  
If you have not opened the complete file  
To view an image at a higher resolution, click the  
attachment, click Retrieve Info.  
trackwheel. Click Full Image.  
To view the previous page in a multiple-page image,  
click the trackwheel. Click Prev Page.  
Navigate spreadsheet attachments  
To scroll horizontally in a spreadsheet, hold the Alt key  
To view the next page in a multiple-page image, click  
the trackwheel. Click Next Page. If the next page has  
not yet been retrieved, in the attachment, click the  
trackwheel. Click More.  
and roll the trackwheel.  
To move to a specific cell in a spreadsheet, click the  
trackwheel. Click Go to Cell. Type the cell coordinates.  
Click the trackwheel.  
To switch to a different page in a multiple-page image,  
click the trackwheel. Click Table of Contents. In the  
table of contents, click a page. Perform one of the  
following actions:  
To display the contents of a cell in a spreadsheet, click  
the trackwheel. Click View Cell.  
To view the previous worksheet in a workbook, click  
the trackwheel. Click Prev Sheet.  
If the page has been retrieved (underlined with a  
To view the next worksheet in a workbook, click the  
trackwheel. Click Next Sheet. If the next worksheet  
has not yet been retrieved, in the attachment, click the  
trackwheel. Click More.  
solid line), click View.  
If the page has not been retrieved (underlined  
with a dashed line), click Retrieve.  
To view all the pages in the table of contents, click the  
trackwheel. Click More.  
To switch to a different worksheet in a workbook, click  
the trackwheel. Click Table of Contents. In the table  
of contents, click a worksheet. Perform one of the  
following actions:  
View presentations  
To view a Microsoft® PowerPoint® presentation in its  
original format, in the presentation, click the  
trackwheel. Click View Slides.  
If the worksheet has been retrieved (underlined  
with a solid line), click View.  
If the worksheet has not been retrieved  
To view a PowerPoint presentation as a slide show, in  
the presentation, click the trackwheel. Click Slide  
Show. If a slide is not downloaded automatically, click  
the trackwheel. Click Retrieve.  
(underlined with a dashed line), click Retrieve.  
To view all the worksheets in the table of contents,  
click the trackwheel. Click More.  
To view only text in a PowerPoint presentation, in the  
presentation, click the trackwheel. Click View Text.  
Navigate image attachments  
To pan horizontally across an image, hold the Alt key  
To view both text and slides, in the presentation, click  
the trackwheel. Click View Both.  
and roll the trackwheel.  
28  
 
                     
7: Attachments  
Note:  
Manage vCard address book  
attachments  
presentation, your BlackBerry® device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 4.1 or later.  
To view a vCard® attachment, in an open message,  
click the attachment. Click View Attachment.  
To add the contact information to your address book,  
in an address book attachment, click the trackwheel.  
Click Add to Address Book.  
Related topic  
Navigate presentation attachments (See page 29.)  
To update contact information, in an address book  
attachment, click the trackwheel. Click Update  
Address.  
Navigate presentation attachments  
To view the next slide in a presentation, click the  
trackwheel. Click Next Slide.  
Related topic  
About vCard address book attachments (See page 29.)  
To view the previous slide in a presentation, click the  
trackwheel. Click Prev Slide.  
To stop a slide show, click the trackwheel. Click Close.  
Attachments shortcuts  
To switch between viewing the generated table of  
contents and the full content for a document  
attachment, press V.  
To zoom, rotate, enhance, or save a slide, in slide view  
or text and slide view, click a slide. Click View. Click  
the trackwheel. Click a menu item.  
To switch to a different worksheet in a spreadsheet  
attachment, press V. Select a worksheet. Press the  
Enter key.  
Note:  
You can only navigate presentation attachments if  
your BlackBerry® device is integrated with an account  
that uses BlackBerry Enterprise Server™ version 4.1 or  
later.  
To change the column size, press W.  
To turn on or turn off column and row labels, press H.  
To move to a specific cell, press G.  
To display the contents of a cell, press the Space key.  
About vCard address book  
attachments  
To zoom into an image, press I. To continue zooming  
into an image, hold the Left Shift key and roll the  
trackwheel.  
Address book attachments (vCard®.vcf files) contain  
contact information for a specific user. When you add  
a vCard attachment to your email message, recipients  
of your message can view and add your contact  
information to their BlackBerry® device address  
books. When you open a message that contains a  
vCard attachment, a book icon appears at the bottom  
of the message with the name of the attached contact.  
To zoom out of an image, press O. To continue zooming  
out of an image, hold the Left Shift key and roll the  
trackwheel.  
To zoom to the original image size, press W.  
To rotate an image, press R.  
To view the next slide in a presentation, press N.  
To view the previous slide in a presentation, press P.  
To view a presentation as a slide show, press S.  
To stop a slide show, hold the Escape button.  
29  
 
                       
User Guide  
To move between presentation views, in a  
presentation, press M.  
30  
 
8
Note:  
account that is integrated with your BlackBerry®  
device.  
Reconcile deleted messages  
About PIM synchronization  
Related topic  
Turn on wireless PIM synchronization  
Synchronization — frequently asked questions  
Can I reconcile email messages over the wireless  
network? (See page 121.)  
About email reconciliation  
Reconcile deleted messages  
If you turn on email reconciliation, any messages that  
you file or delete on your BlackBerry® device should  
also be filed or deleted in your desktop email program.  
Likewise, any changes that you make to messages in  
your desktop email program should be reflected on  
your device.  
To set how deleted messages are reconciled between  
your BlackBerry® device and desktop email program,  
in the messages options, click Email Reconciliation.  
Set the Delete On field. Click the trackwheel. Click  
Save.  
If your device integration option supports wireless  
email reconciliation, changes are reconciled over the  
wireless network.  
Note:  
Set the email reconciliation option for each email  
account that is integrated with your device.  
If your device integration option does not support  
Related topic  
See the BlackBerry Desktop Software Online Help for  
more information about manual email reconciliation.  
Delete multiple messages at one time (See page 13.)  
About PIM synchronization  
Related topic  
You can synchronize personal information  
management (PIM) items such as tasks, memos,  
contacts, and calendar entries so that the entries on  
your BlackBerry® device and in your desktop email  
program are similar.  
Can I reconcile email messages over the wireless  
network? (See page 121.)  
Turn on wireless email reconciliation  
In the messages options, click Email Reconciliation.  
Set the Wireless Reconcile field to On. Click the  
trackwheel. Click Save.  
 
                         
User Guide  
If your device is integrated with an account that uses  
BlackBerry Enterprise Serverversion 4.0 or later  
and wireless PIM synchronization is turned on, PIM  
items should be synchronized over the wireless  
network. You can turn wireless PIM synchronization on  
and off using the device.  
Related topic  
Can I synchronize PIM items over the wireless  
network? (See page 121.)  
If your device is integrated with an account that uses  
BlackBerry Enterprise Serverversion 2.1 or later and  
wireless calendar synchronization is enabled, calendar  
entries should be synchronized over the wireless  
network. You can synchronize all other PIM items  
using the BlackBerry Desktop Software. See the  
information about synchronizing PIM items manually  
or configuring wireless calendar synchronization using  
the BlackBerry Desktop Software.  
Related topic  
Can I synchronize PIM items over the wireless  
network? (See page 121.)  
Turn on wireless PIM synchronization  
In the tasks, memo, address book, or calendar options,  
set the Wireless Synchronization field to Yes. Click  
the trackwheel. Click Save.  
If the Wireless Synchronization option does not appear  
on the BlackBerry® device, you can set wireless  
calendar synchronization using the BlackBerry  
Desktop Software. See the BlackBerry Desktop  
Software Online Help for more information.  
Notes:  
If you have been using your device with wireless PIM  
synchronization turned off or you are turning on  
wireless PIM synchronization for the first time,  
synchronize your device using the BlackBerry Desktop  
Software before you turn on wireless PIM  
synchronization.  
If you turn on wireless PIM synchronization on the  
device, you cannot synchronize PIM items using the  
BlackBerry Desktop Software.  
32  
 
     
9
Backing up and restoring device data  
About backing up and restoring device data  
Restore device data  
5. Click Activate.  
About backing up and restoring  
device data  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, settings on your device that are  
not saved in your desktop email program should be  
backed up over the wireless network. These settings  
include fonts, bookmarks, and other device settings.  
Information that is saved as part of personal  
information management (PIM) synchronization or  
wireless email reconciliation is not backed up.  
If you are using the BlackBerry Desktop Software with  
your device, you can back up and restore your device  
data using the Backup and Restore tool. See the  
BlackBerry Desktop Software Online Help for more  
information about backing up and restoring device  
data manually.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later and  
your device data is lost or erased, you should be able  
to restore your device data (but not message data)  
using enterprise activation.  
Restore device data  
1. In the device options, click Advanced Options.  
2. Click Enterprise Activation.  
3. Type your corporate email address and the  
password supplied by your system administrator.  
4. Click the trackwheel.  
 
               
User Guide  
34  
 
10  
Create AutoText entries (See page 35.)  
Turn off AutoText for SMS messages (See page 36.)  
Create AutoText entries  
1. In the device options, click AutoText.  
2. Click the trackwheel.  
3. Click New.  
Turn on tones when pressing keys  
Set the cursor speed  
Typing shortcuts  
4. In the Replace field, type the text to replace.  
5. In the With field, type the text that should appear.  
6. In the Using field, set whether the entry is  
capitalized exactly as typed (Specified Case) or  
whether the entry is capitalized according to its  
context (SmartCase).  
Typing — frequently asked questions  
About AutoText  
9. Click Save.  
AutoText is designed to replace specific text that you  
type with the appropriate AutoText entry. Use  
AutoText to correct spelling and to replace  
abbreviations with complete words.  
Your BlackBerry® device has built-in AutoText entries  
that correct common mistakes. For example, AutoText  
changes hte to the.  
Related topic  
What is the Insert Macro menu item? (See page 36.)  
Turn off AutoText for SMS messages (See page 36.)  
You can create AutoText entries for your common  
typing mistakes or for abbreviations. For example, you  
might create an AutoText entry that replaces ttyl with  
talk to you later.  
Manage AutoText entries  
In the device options, click AutoText. Click an  
Edit  
To use AutoText, type an AutoText entry. Press the  
Delete  
Space key.  
Related topic  
Related topics  
Turn off AutoText for SMS messages (See page 36.)  
About AutoText (See page 35.)  
 
                       
User Guide  
To type an accented or special character, hold the  
letter key and roll the trackwheel.  
Turn off AutoText for SMS messages  
In the device options, click SMS. Set the Disable  
AutoText field to Yes. Click the trackwheel. Click  
Save.  
To insert a currency symbol, press the Currency key.  
To turn on CAP lock, press the Alt key + the Right Shift  
key.  
To turn on NUM lock, press the Right Shift key + the  
Alt key.  
Cut or copy text  
1. Click the trackwheel.  
2. Click Select.  
To turn off NUM lock or CAP lock, press the Right  
Shift key.  
3. Select text.  
To type a number in a number field, press a number  
key. You do not need to press the Alt key.  
4. Click the trackwheel.  
5. Click Cut or Copy.  
To type a letter in a number field, hold the number key  
To insert the at sign (@) and periods in an Email field,  
press the Space key.  
Place the cursor where you want to insert the cut or  
copied text. Click the trackwheel. Click Paste.  
What is the Insert Macro menu item?  
Related Topic  
Copy and paste calculations (See page 69.)  
How do I undo an AutoText change?  
Why can’t I use shortcuts on the Home screen?  
Turn on tones when pressing keys  
In the device options, click Screen/Keyboard. Set the  
Key Tone field to On. Click the trackwheel. Click Save.  
How do I change the currency symbol that appears  
when I press the Currency key?  
What is the Insert Macro menu item?  
The Insert Macro menu item enables you to insert  
common variables, such as the current date or current  
time, into your AutoText entries.  
Set the cursor speed  
In the device options, click Screen/Keyboard. Set the  
Key Rate field. Click the trackwheel. Click Save.  
Typing shortcuts  
To capitalize a letter, hold the letter key until the  
capitalized letter appears.  
How do I undo an AutoText change?  
If you type text and the AutoText feature  
automatically replaces it, you can undo the change by  
pressing the Backspace/Delete key twice.  
To insert a period, press the Space key twice. The next  
letter is capitalized.  
To type the alternate character on a key, hold the Alt  
key and press the character key.  
To type a symbol, press the Symbol key. Click a  
symbol.  
36  
 
                                       
10: Typing  
Why can’t I use shortcuts on the  
Home screen?  
The Dial From Home Screen option overrides using  
shortcuts on the Home screen, in favor of making  
calls. To use shortcuts, in the general phone options,  
set the Dial From Home Screen field to No.  
Note:  
Depending on your theme, a programs list might be  
available. If your theme uses a programs list, shortcuts  
can be used in the programs list, even if the Dial From  
Home Screen field is set to Yes.  
How do I change the currency symbol  
that appears when I press the  
Currency key?  
In the device options, click Screen/Keyboard. Set the  
Currency Key field.  
37  
 
       
User Guide  
38  
 
11  
Set voice privacy change alert  
Reset call timers  
Phone shortcuts  
Change the privacy setting for location-based services  
Check voice mail  
Phone — frequently asked questions  
Find your phone number  
In the phone, the My Number field displays your  
phone number.  
Make phone calls  
In the phone, type a phone number or select a contact.  
Press the Send key. To end the call, press the End key.  
Use other programs during calls  
Notes:  
If the contact that you want to call is not listed, click  
the trackwheel. Click Call From Address Book to  
select a contact from your address book.  
Log calls  
Related topics  
Add pauses or waits (See page 57.)  
Can I use the phone when the device or keyboard is  
locked? (See page 125.)  
Set voice mail options  
Make emergency calls  
You should be able to make emergency calls even if  
your BlackBerry® device is locked. If your device is not  
connected to the wireless network, it should connect  
automatically when the emergency call is initiated.  
Set the TTY option  
Turn on telecoil mode  
Set the default call volume  
 
                   
User Guide  
To make an emergency call, perform one of the  
following actions:  
Warning:  
In an emergency, always provide detailed information  
about your location to the emergency operator.  
Because of certain limitations in A-GPS technology  
and emergency infrastructure, the emergency operator  
might not be able to estimate your location using only  
A-GPS information.  
Unlocked keyboard or device: In the phone, type  
the emergency number. Press the Send key.  
Locked keyboard or device: Click the trackwheel.  
Click Emergency Call. Click Yes.  
Note:  
Note:  
Emergency calls can only be made to official  
America.  
The options present on your BlackBerry® device to  
depending on your service provider.  
Related topics  
Related topics  
Turn on A-GPS support (See page 40.)  
About A-GPS support (See page 40.)  
About Emergency Callback Mode (See page 41.)  
About Emergency Callback Mode (See page 41.)  
About A-GPS support  
Depending on your service provider, your BlackBerry®  
device might be enabled with Assisted Global  
Positioning System (A-GPS) support.  
About location-based services  
Depending on your service provider, your BlackBerry®  
device might be enabled with location-based services.  
The privacy setting for location-based services  
controls whether programs on your device can use the  
GPS position of your BlackBerry® device. For example,  
a program could use the GPS position of your device  
to give you driving directions.  
If your device is enabled with A-GPS support, an  
emergency operator should be able to estimate your  
location when you make an emergency call or when  
your device is in Emergency Callback Mode.  
Turn on A-GPS support  
Change the privacy setting for  
location-based services  
To set the privacy level for location-based services on  
your BlackBerry® device, in the device options, click  
Location Based Services. Perform one of the following  
actions:  
In the device options, click Location Based Services.  
Perform one of the following actions:  
To turn on and off A-GPS support for emergencies,  
set the GPS Services field to 911 Only/Location  
Off or Location Off/Location On.  
To enable an operator to estimate your location at  
other times (subject to A-GPS limitations), set the  
GPS Services field to Location On.  
To be prompted each time a location-based  
service program wants to use the GPS position of  
your device, set the Privacy Setting field to By  
Permission. Click the trackwheel. Click Save.  
To prevent location-based service programs from  
using the GPS position of your device, set the  
Privacy Setting field to Restricted. Click the  
trackwheel. Click Save.  
40  
 
               
11: Phone  
To allow location-based service programs to use  
the GPS position of your device, set the Privacy  
Setting field to Unrestricted. Click the  
trackwheel. Click Save.  
Change the privacy setting for location-based services  
(See page 40.)  
About Emergency Callback Mode  
When you end an emergency call, the BlackBerry®  
device enters Emergency Callback Mode. This mode  
enables the operator to call you back or determine  
your approximate location. Depending on your service  
provider, Emergency Callback Mode is active for five  
minutes or is canceled when you make a non-  
emergency call.  
Notes:  
Contact your service provider for more information on  
the availability of location-based services privacy  
settings.  
If you set the privacy level for location-based services  
on your device to By Permission or Restricted, and you  
emergency operator should still be able to estimate  
limitations).  
In Emergency Callback Mode, you cannot send and  
receive messages or browse web pages.  
Your device exits Emergency Callback Mode at any  
time if you make a non-emergency call.  
Related topics  
Note:  
About location-based services (See page 40.)  
To exit Emergency Callback Mode manually, click the  
trackwheel. Click Exit Emergency Callback Mode.  
Acquire the GPS position of your device (See page 41.)  
Acquire the GPS position of your  
device  
Your BlackBerry® Global Positioning System (GPS)  
location is determined using information from GPS  
satellites, and it is expressed as a longitude and  
latitude. To acquire your BlackBerry satellite position,  
in the device options, click Location Based Services.  
Click the trackwheel. Click Refresh GPS.  
Make calls using speed dial  
In the phone, hold the key that is assigned to the  
contact or phone number.  
Note:  
the Home screen or in a messages list.  
Related topics  
Notes:  
Assign speed dial numbers to keys (See page 43.)  
Contact your service provider for the availability of the  
GPS positioning service.  
Change speed dial numbers (See page 43.)  
by clicking Refresh GPS, try again when your  
sky.  
Check voice mail  
On the Home Screen, click Voicemail.  
Notes:  
Related topics  
The Voicemail icon is unavailable if no voice mail  
number is specified.  
About A-GPS support (See page 40.)  
About location-based services (See page 40.)  
41  
 
             
User Guide  
unheard voice mail messages might appear in the  
device status section of the screen and beside the  
program name.  
Mute calls  
To mute a call, press the Mute button. Press the Mute  
button again to turn mute off.  
Related topic  
Adjust the phone volume  
To increase the volume, during a call, roll the  
trackwheel up. To decrease the volume, roll the  
trackwheel down.  
Set voice mail options (See page 45.)  
Answer calls  
To answer a call, click Answer. If you do not want to  
answer a call, click Ignore.  
Turn on and off speakerphone  
To turn on speakerphone, during a call, press the  
If you are already connected to a call and you receive  
another call, click Answer - Hold Current.  
Speakerphone key.  
To turn off speakerphone, during a call, press the  
Speakerphone key again.  
To end a call, press the End key.  
Note:  
Warning:  
another call, press the Send key to place the current  
Do not hold the BlackBerry® device near your ear  
occur. See the BlackBerry Safety and Product  
Information Booklet for more information about using  
speakerphone safely.  
Related topics  
Can I use the phone when the device or keyboard is  
locked? (See page 125.)  
Related topic  
Use Bluetooth wireless technology during a call (See  
page 72.)  
Use Bluetooth wireless technology during a call (See  
page 72.)  
Use other programs during calls  
Alternate between calls  
During a call, if you receive an incoming call, click  
Answer - Hold Current. Click the trackwheel. Click  
Flash to alternate between calls.  
To use other device programs during a call, click the  
trackwheel. Click Home Screen.  
Note:  
If you switch to a different program and you want to  
end the phone call, press the End key.  
Notes:  
You must subscribe to a call waiting service to  
alternate between calls.  
Dial using letters  
To type letters in phone numbers, press the Alt key.  
You can also press the Enter key to alternate between  
calls.  
Type the letter.  
42  
 
                           
11: Phone  
To type multiple letters, press the Right Shift key + the  
Alt key. Type letters. To dial numbers again, press the  
Right Shift key.  
Note:  
To assign a contact or phone number from the phone  
to a speed dial key, select a contact or phone number.  
Hold an unassigned key. Click OK.  
Note:  
When you type a letter in a phone number, your  
BlackBerry® device dials the number that is associated  
with the letter on a conventional phone keypad.  
Related topic  
Change speed dial numbers (See page 43.)  
Change speed dial numbers  
In the phone, click the trackwheel. Click View Speed  
Dial List. Click a contact or phone number. Perform  
one of the following actions:  
Make three-way calls  
1. During a call, click the trackwheel.  
2. Click 3-Way Call.  
To change the contact that is assigned to a speed  
dial key, click Edit. Click a new contact. Click Add  
Speed Dial To <contact name>.  
3. Type a phone number or click a contact.  
4. Press the Enter key twice.  
5. During the second call, click the trackwheel.  
6. Click Flash.  
To assign the contact to a different speed dial key,  
click Move. Roll the trackwheel to move the  
contact. Click the trackwheel.  
Notes:  
To delete a contact from the speed dial list, click  
Delete.  
The Active Call screen shows that you are only  
connected to the second contact even though you are  
connected to both calls.  
About call logs  
To disconnect from the second contact, click the  
trackwheel. Click Flash.  
Call logs appear when you open the phone. Missed  
call logs also appear in a messages list. Depending on  
your theme, missed calls might also appear on the  
Home screen.  
Related topic  
Can I make three-way calls? (See page 126.)  
Log calls  
Assign speed dial numbers to keys  
1. In the phone, click the trackwheel.  
2. Click View Speed Dial List.  
3. Click an unassigned key.  
To set whether call logs appear in a messages list, in  
the phone options, click Call Logging. Select the call  
log type that you want to appear in a messages list.  
Press the Space key.  
4. Click New Speed Dial.  
messages list, select None. Press the Space key.  
5. Click a contact.  
6. Click Add Speed Dial To <contact name>.  
Related topics  
About call logs  
Manage call logs (See page 44.)  
43  
 
                   
Can I set the phone to display frequently called  
numbers? (See page 126.)  
How do I edit the phone number to which my calls are  
forwarded? (See page 126.)  
How do I change how long messages and phone call  
logs remain in a messages list? (See page 110.)  
Add call forwarding phone numbers  
1. On the Call Forwarding screen, click a type of calls  
to forward.  
Manage call logs  
In the phone, or in a messages list, open a call log.  
Click the trackwheel. Perform one of the following  
actions:  
2. Click New Number.  
3. Type a phone number.  
5. Click the trackwheel.  
6. Click Close.  
To add notes to the call log, click Add Notes.  
To edit call log notes, click Edit Notes.  
To forward call log notes, click Forward.  
To delete call log notes, in the open call log, click the  
trackwheel. Click Edit Notes. Click the trackwheel.  
Click Clear Field.  
Related topic  
How do I edit the phone number to which my calls are  
forwarded? (See page 126.)  
Forward calls  
1. In the phone options, click Call Forwarding.  
Delete call forwarding phone  
forwarding number. Click Edit Numbers. Click a phone  
number. Click Delete.  
2. Click the type of calls to forward.  
3. Click Do Not Forward or the current forwarding  
phone number.  
4. Click Change Number.  
5. Click a forwarding phone number.  
6. Click the trackwheel.  
7. Click Save.  
Related topic  
How do I edit the phone number to which my calls are  
forwarded? (See page 126.)  
About automatic volume control  
Automatic volume control is designed to adjust the  
volume on your BlackBerry® device when you are  
using the phone in a noisy environment.  
Note:  
service provider supports this feature, and that you  
Set automatic volume control  
In the phone options, click Enhanced Audio. Set the  
Automatic Volume Control field. Click the  
trackwheel. Click Save.  
Related topics  
Add call forwarding phone numbers (See page 44.)  
Delete call forwarding phone numbers (See page 44.)  
Can I use call forwarding? (See page 126.)  
44  
 
                       
11: Phone  
Related topic  
2. In the Number field, type the main phone number  
for a corporation.  
About automatic volume control (See page 44.)  
3. Set how long the BlackBerry® device waits before  
dialing an extension.  
About smart dialing  
4. In the Extension Length field, set the default  
You can specify default country and area codes so that  
any numbers that are specified as links, or any  
numbers in your address book that do not contain  
these codes, are dialed correctly.  
5. Click the trackwheel.  
6. Click Save.  
If you call a corporation frequently, you can also set  
your smart-dialing options so that you do not have to  
type the main number for the corporation. To call a  
contact in the corporation, you only need to press the  
Alt key + the 8 key and type the extension number.  
Related topic  
About smart dialing (See page 45.)  
Set voice mail options  
In the phone options, click Voicemail. Type a voice  
mail access number and any additional numbers, such  
as a password or extension. Click the trackwheel. Click  
Save.  
Set default country and area codes  
1. In the phone options, click Smart Dialing.  
2. Set the Country Code and Area Code fields.  
3. In the National Number Length field, set the  
Notes:  
default length for phone numbers in your country.  
If your BlackBerry® device is provisioned for voice  
mail, the voice mail access number might already  
appear on the screen. Contact your service provider for  
more information about voice mail for your device.  
4. Click the trackwheel.  
5. Click Save.  
Note:  
If your device is not provisioned for voice mail, you can  
type the access number for a different voice mail  
system.  
When you calculate the default length for phone  
numbers, include your area code and local number, but  
do not include your country code or the National  
Direct Dialing prefix.  
About TTY  
You can use text telephone (TTY) to make calls to, and  
receive calls from, other TTY devices. If you connect  
your BlackBerry® device to a TTY device, calls that you  
receive on your device are converted to text.  
Warning:  
If you roam to another country and you change your  
smart-dialing options, phone numbers for contacts in  
your address book might not be dialed correctly.  
When TTY is enabled, an indicator appears in the  
device status section of the screen.  
Related topic  
About smart dialing (See page 45.)  
Note:  
The TTY option is only available on some BlackBerry®  
devices. Contact your service provider for more  
information.  
Set corporate extension dialing  
1. In the phone options, click Smart Dialing.  
45  
 
                     
User Guide  
field. Click the trackwheel. Click Save.  
About voice privacy  
Depending on your service provider, your BlackBerry®  
device might support a voice privacy service.  
Depending on the status of the wireless network, the  
voice privacy status might change during a phone call.  
If voice privacy is active, a small “P” icon appears on  
the Active Call screen and in the device status section  
of the screen.  
Related topics  
About TTY (See page 45.)  
Can I use a TTY device with my device? (See page 126.)  
You can set whether you receive notification when  
there is a change in voice privacy service during a call.  
About telecoil mode  
In telecoil mode, the magnetic signal of the  
BlackBerry® device is modified to an appropriate level  
and frequency response to be picked up by hearing  
aids that are equipped with telecoils.  
In the phone options, click Sounds. Set the Privacy  
Alert field. Click the trackwheel. Click Save.  
When telecoil mode is turned on, an indicator (H-T)  
appears in the device status section of the screen.  
Related topic  
About voice privacy (See page 46.)  
In the phone options, click Hearing Aid Mode. Set the  
Mode Enabled field to Telecoil. Click the trackwheel.  
Click Save.  
Reset call timers  
1. In the phone, click the trackwheel.  
2. Click Status.  
Related topic  
About telecoil mode (See page 46.)  
3. Click Last Call or Total Calls.  
4. Click Clear Timer.  
5. Click the trackwheel.  
6. Click Save.  
About default call volume  
You can specify a default volume level that is used for  
all calls, even if you adjusted the volume during a  
previous call.  
Phone shortcuts  
To open the phone, press the Send key.  
To end a call, press the End key.  
In the phone options, click General Options. Set the  
Default Call Volume field. Click the trackwheel. Click  
Save.  
To call a selected contact or phone number, press the  
Send key.  
To call a speed dial number, hold the assigned key.  
To add an extension to a phone number, press the Alt  
key + the 8 key. Type the extension number.  
Related topic  
About default call volume (See page 46.)  
To show the last number that you typed, press the  
Space key + the Enter key. Press the Enter key again  
to dial the number.  
46  
 
                                 
11: Phone  
To call your voice mail access number, hold 1.  
To type letters in phone numbers, hold the Alt key and  
type letters.  
To mute a call, press the Mute button. To turn off  
mute, press the Mute button again.  
To turn on speakerphone, during a call, press the  
Speakerphone key. To turn off speakerphone, press  
the Speakerphone key again.  
To change the volume during a call, roll the  
trackwheel.  
To move to the top of the call log list in the phone,  
press the Space key.  
To insert a wait when typing a phone number, press B.  
To insert a pause when typing a phone number, press  
N.  
47  
 
User Guide  
48  
 
12  
Use the BlackBerry Browser to view HTML web pages.  
If your device is integrated with an account that uses  
the BlackBerry Enterprise Server™, the BlackBerry  
Browser also enables you to view your corporate  
intranet. Contact your system administrator for more  
information.  
Use the Internet Browser, which is available from some  
service providers, to view HTML web pages. Contact  
your service provider for more information about  
Internet Browser support.  
Copy links, images, or web page addresses  
Save images  
View files  
Go to web pages  
1. In the browser, click the trackwheel.  
2. Click Go To.  
Save web page requests  
3. Type a web address.  
4. Click the trackwheel.  
5. Click OK.  
About TLS  
Notes:  
About WTLS  
To insert a period, press the Space key.  
Browser shortcuts  
To insert a slash mark (/), press the Shift key + the  
Space key.  
Browser — frequently asked questions  
The Go To dialog box tracks the web addresses that  
you type. To go to a web page on the list, click the web  
address. Click OK.  
About the browser  
Your BlackBerry® device supports multiple browser  
types. Depending on your service provider and your  
integration option, more than one browser might  
appear. Your service provider might also change the  
browser name to reflect available services.  
Use the browser  
To select text and images as you scroll through a web  
page, click the trackwheel. Click Select Mode.  
Use the WAP Browser on your device to view WML web  
pages.  
To select only links and fields as you scroll through a  
web page, click the trackwheel. Click View Mode.  
 
                     
User Guide  
To open the browser and display a list of useful  
bookmarks provided by your service provider, press  
the Convenience key.  
Related topic  
Navigate images (See page 50.)  
To follow a link, click the link. Click Get Link.  
Navigate images  
To stop loading a web page, click the trackwheel. Click  
Stop.  
To pan horizontally across an image, hold the Alt key  
and roll the trackwheel.  
To view the previous web page in the history, click the  
trackwheel. Click Back.  
To zoom into or out of an image, click the trackwheel.  
Click Zoom In or Zoom Out.  
To view the next web page in the history, click the  
trackwheel. Click Forward.  
To zoom to the original image size, click the  
trackwheel. Click Zoom 1:1.  
To go to your home page, click the trackwheel. Click  
Home.  
To turn an image 90 degrees in a clockwise direction,  
click the trackwheel. Click Rotate.  
To view a list of the last 20 web pages that you visited,  
click the trackwheel. Click History.  
Note:  
To refresh the current web page, click the trackwheel.  
You can navigate full images or images in the pictures  
list.  
Click Refresh.  
To view the address for the current web page, click the  
trackwheel. Click Page Address.  
Copy links, images, or web page  
addresses  
To view the address for a link, click the link. Click Link  
Address.  
On a web page, click a link or image. Click Link  
Address, Image Address, or Page Address. Click Copy  
Address.  
To view the address for an image, click the image.  
Click Image Address.  
To move the browser to the background to use another  
program, click the trackwheel. Click Hide.  
To paste the address, place the cursor where you want  
to insert the copied text. Click the trackwheel. Click  
Paste.  
To close the browser, click the trackwheel. Click Close.  
Related topic  
View images  
How do I select images and text on a web page? (See  
page 128.)  
To set how images load in your browser, in the browser  
options, click Browser Configuration. To load images  
while the page is loading, set the Show Images field.  
To show image placeholders if images do not load, set  
the Show Image Placeholders field to Yes. Click the  
trackwheel. Click Save.  
Send links or images in email  
messages  
1. On a web page, click a link or image.  
2. Click Link Address or Image Address.  
3. Click Send Address.  
To load some images after the web page is loaded,  
click the trackwheel. Click More Images. To load all  
the images, click the trackwheel. Click All Images.  
To view an image on its own page, click the image.  
Click Full Image. To return to the web page, click the  
trackwheel. Click Back.  
4. In the To field, type an email address or a contact  
name.  
50  
 
                                     
12: Browser  
5. Type a message.  
6. Click the trackwheel.  
7. Click Send.  
View files  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.1 or later, you can view .doc, .pdf, .ppt, .txt,  
.wpd, and .xls file types in the browser. On a web page,  
click the file link. Click Get Link.  
Note:  
page, click the trackwheel. Click Send Address. Type  
an email address or a contact name. Send the  
message.  
Save web page requests  
While a web page is loading, you can save the web  
page request in a messages list. Saving the request to  
the messages list enables you to use other programs  
while you are waiting for the web page to load. Click  
the trackwheel. Click Save Request.  
Related topic  
How do I select images and text on a web page? (See  
page 128.)  
You can also save a web page that has finished  
loading in a messages list. Saving a fully loaded web  
page enables you to open the text on the web page at  
any time. On the web page, click the trackwheel. Click  
Save Page.  
Save images  
You can save .jpeg, .png, .gif, and .bmp web page  
images in the pictures list. On a web page, click an  
image. Click Save Image. After the image is saved in  
the pictures list, click the trackwheel. Click Save.  
Note:  
A saved web page displays content that was current at  
the time that the web page was saved. To update the  
content on a saved page, click the trackwheel. Click  
Refresh.  
Note:  
Depending on your service provider, you might not be  
Set the Home screen background image (See page  
80.)  
Create bookmarks  
On a web page, click the trackwheel. Click Add  
Bookmark.  
Navigate images (See page 50.)  
How do I select images and text on a web page? (See  
page 128.)  
Manage bookmarks  
In the bookmarks list, click a bookmark. Click one of  
Manage saved images  
In the pictures list, click an image. Click one of the  
following menu items:  
Edit Bookmark  
Delete Bookmark  
Open  
Related topic  
Delete  
Organize bookmarks into folders (See page 52.)  
51  
 
                           
User Guide  
Organize bookmarks into folders  
In the bookmarks list, click a folder. Perform one of the  
following actions:  
Browser shortcuts  
To return to the last page that you viewed, press the  
Escape button.  
To insert a period in the Go To dialog box, press the  
Space key.  
To add a folder, click Add Subfolder.  
To open a bookmark folder with subfolders, click  
Expand.  
To insert a slash mark (/) in the Go To dialog box, press  
the Shift key + the Space key.  
To close a bookmark folder with subfolders, click  
Collapse.  
To go to the home page, press H.  
To edit a web address in the Go To dialog box, hold the  
Alt key and roll the trackwheel. In the Go To field, edit  
the text. Click the trackwheel. Click OK.  
To rename a folder that you added, click the  
trackwheel. Click Rename Folder.  
To move a bookmark into a folder, click the  
bookmark. Click Move Bookmark. Roll the  
trackwheel to move the bookmark. Click the  
trackwheel.  
To open the bookmarks screen, press K.  
To add a bookmark, press A.  
To refresh a web page, press R.  
To search for a word on a page, press F. To find the  
next instance of a word on a page, press V.  
Clear browser caches  
In the browser options, click Cache Operations. Click  
To view the history, press I.  
To move to the next page in the history, press N.  
the button for a type of cache.  
To move to the previous page in the history, press the  
Backspace/Delete key.  
additional authentication and security when you  
browse web pages using the BlackBerry Browser.  
To view, copy, or send the address for a link, press L.  
To view, copy, or send the address for a page, press P.  
To view more images, press M.  
To view all images, press Q.  
Related topic  
To open the browser options, press O.  
How do I set BlackBerry Browser security options?  
(See page 129.)  
To move down a page, press the Space key.  
To move up a page, press the Shift key + the Space key.  
To save a web page to the messages list, press S.  
To view a file link, press the Enter key.  
Wireless Transport Layer Security (WTLS) is the WAP  
Browser security layer that is designed to provide  
security for WAP services.  
To stop a web page from loading, press the Escape  
button.  
To move to a specific web page, press G.  
Related topic  
To move between full-screen mode and normal mode,  
press U.  
How do I set WAP Browser security options? (See page  
129.)  
To move the browser to the background to use another  
program, press D.  
To close the browser, hold the Escape button.  
52  
 
                     
13  
Related topic  
Legal notice (See page 141.)  
Prevent third-party programs from transmitting data  
Download ring tones  
1. On a web page, click a .mid or .mp3 file link.  
2. Click Get Link.  
Download themes  
3. Click Menu.  
4. Click Save.  
About browser push  
5. Type a name for the ring tone.  
6. Click OK.  
Turn on browser push  
Downloading — frequently asked questions  
Note:  
preferred vendor of ring tones. In the profiles list, click  
the trackwheel. Click Show Tunes. Click the  
On a web page, click a link for a program. Click Get  
Related topics  
Related topics  
Why did a new program appear on my device? (See  
page 54.)  
Can I listen to a ring tone before I download it? (See  
page 54.)  
Legal notice (See page 141.)  
Manage ring tones (See page 75.)  
About profiles (See page 75.)  
Legal notice (See page 141.)  
Manage programs  
To view a list of programs that are currently loaded on  
your BlackBerry® device, in the device options, click  
Advanced Options. Click Applications.  
About browser push  
Browser push is designed to enable you to receive  
content on your BlackBerry® device from web  
applications without requesting it. For example, you  
can receive updates or notifications for weather, stock  
quotes, or news.  
To view details for a third-party program, on the  
Applications screen, click the program. Click  
Properties.  
To delete a third-party program, click the program.  
Click Delete.  
 
                   
User Guide  
You can turn on browser push for your WAP Browser,  
your BlackBerry Browser, or both browser types. You  
can also set which hosts provide this information to  
you.  
Why can’t I load new programs onto my device?  
Why did a new program appear on my device?  
What software version do I have on my device?  
Can I listen to a ring tone before I download it?  
Set notification for different types of browser push  
information, including service load information (web  
pages or applications), service indication information  
(web page addresses or messages), or other types of  
information.  
When you receive a notification, an icon should appear  
in a messages list.  
Why can’t I load new programs onto  
my device?  
Verify that your BlackBerry® device is connected to  
the wireless network. See the printed documentation  
that accompanied your device for more information  
about wireless coverage levels.  
If you set the browser push notification to Prompt, a  
dialog box appears when you receive a notification.  
If you set the browser push notification to Auto, a  
dialog box might also appear, if specified by the  
sender.  
Your device must also have sufficient available  
memory to load a program.  
If you set the browser push notification to Reject, you  
receive no additional notification.  
If the program still does not load and your device is  
integrated with an account that uses the BlackBerry  
Enterprise Server™, certain programs might not be  
available to you. Contact your system administrator  
for more information.  
Turn on browser push  
1. In the device options, click Advanced Options.  
2. Click Browser Push.  
3. Select one or more of the check boxes.  
Why did a new program appear on my  
device?  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, your system administrator can  
send selected programs over the wireless network.  
Contact your system administrator for more  
information.  
4. Set the options for browser push notification  
types.  
5. Click the trackwheel.  
6. Click Save.  
Note:  
If you turn on browser push notification for your WAP  
Applications check box.  
Can I listen to a ring tone before I  
download it?  
Yes. On a web page, click a ring tone file link. Click  
Get Link.  
Related topics  
About browser push (See page 53.)  
About the browser (See page 49.)  
To preview the ring tone, click Play.  
To stop listening to the ring tone, click Stop.  
54  
 
                     
14  
Add contacts  
Manage contacts  
Click a contact. Click one of the following menu items:  
View  
Edit  
Delete  
Create categories  
Related topic  
Share your address book with a paired Bluetooth-  
enabled device (See page 72.)  
Delete categories  
Create mailing lists  
1. In the address book, click the trackwheel.  
2. Click New Group.  
Add pauses or waits  
Search for contacts in your company address book  
Search for PIM items  
3. Type a name for the mailing list.  
4. Click the trackwheel.  
5. Click Add Member.  
Contacts — frequently asked questions  
6. Click a contact.  
Add contacts  
1. In the address book, click the trackwheel.  
7. Click Continue.  
8. Repeat steps 4 to 7 to add other contacts to the  
mailing list.  
2. Click New Address.  
3. Type the contact information.  
4. Click the trackwheel.  
5. Click Save.  
9. Click the trackwheel.  
10. Click Save Group.  
Note:  
Note:  
If you create a mailing list, it is not copied to or from  
your desktop email program.  
To add a contact from a message, memo, call log, or  
web page, click the contact. Click Add to Address  
Book. Type any additional information. Click the  
trackwheel. Click Save.  
Manage mailing lists  
Click a mailing list. Click one of the following menu  
items:  
 
                     
User Guide  
View Group  
Related topic  
About custom phone tunes (See page 56.)  
Edit Group  
Delete Group  
Create profile exceptions (See page 76.)  
Manage contacts in mailing lists  
About categories  
Click a contact. Click one of the following menu items:  
You can create categories in which to group your  
contacts, tasks, and memos. You can also narrow the  
contacts, tasks, and memos that appear based on  
categories.  
View Member  
Change Member  
Delete Member  
Add Member  
Category names are not case sensitive. More than one  
category can apply to a contact, task, or memo. If you  
use IBM® Lotus Notes® as your desktop email  
program, you can apply more than one category to a  
task on your BlackBerry® device, but only one  
category synchronizes with the task in your desktop  
email program.  
Note:  
When you delete members from a group or delete a  
group, the contacts remain in the address book.  
Categories are shared between the address book, the  
task list, and the memos list and changes that are  
made in one program are made in all programs.  
About custom phone tunes  
You can add a custom phone tune for a contact  
without changing other notifications.  
Custom phone tune settings appear in both the  
address book and the profiles list. When you add a  
custom phone tune to a contact, a new profile  
exception appears in the profiles list as “Calls From  
<contact>.” Profile exceptions are shared between the  
address book and the profiles list and changes made  
in one program are made in the other program.  
Create categories  
1. In the address book, task list, or memos list, click  
the trackwheel.  
2. Click Filter.  
3. Click the trackwheel.  
4. Click New.  
5. Type a name for the category.  
7. Click the trackwheel.  
8. Click Close.  
Add a phone tune for a contact  
1. In the address book, click a contact.  
2. Click Edit.  
3. Click the trackwheel.  
4. Click Add Custom Phone Tune.  
5. Set a phone tune.  
Related topic  
About categories (See page 56.)  
6. Click the trackwheel.  
7. Click Save.  
56  
 
                       
14: Contacts  
Apply categories to contacts, tasks,  
or memos  
When creating or editing a contact, in a phone number  
field, click the trackwheel. Click Add Wait or Add  
Pause. Type the additional numbers.  
1. When creating or editing a contact, task, or memo,  
click the trackwheel.  
2. Click Categories.  
3. Select a category.  
4. Press the Space key.  
5. Click the trackwheel.  
6. Click Save.  
Related topic  
About pauses and waits (See page 57.)  
About remote address book search  
To find and add contacts from your company address  
book, your BlackBerry® device must be integrated with  
an account that uses BlackBerry Enterprise Server™  
version 3.5 or later for Microsoft® Exchange,  
BlackBerry Enterprise Server version 2.2 or later for  
IBM® Lotus® Domino®, or BlackBerry Enterprise  
Server version 4.0 or later for Novell® GroupWise®.  
Contact your system administrator for more  
information.  
Sort contacts, tasks, or memos by  
category  
In the address book, task list, or memos list, click the  
trackwheel. Click Filter. Select a category. Press the  
Space key.  
Note:  
To view your full list of contacts again, click the  
trackwheel. Click Filter. Clear the check box beside  
the selected category.  
Search for contacts in your company  
address book  
In the address book, click the trackwheel. Click  
Lookup. Type the name of a contact. Click the  
trackwheel.  
Delete categories  
In the address book, task list, or memos list, click the  
trackwheel. Click Filter. Click a category. Click Delete.  
Note:  
search results.  
Note:  
When you delete a category, the category is deleted,  
but any contacts, tasks, or memos to which the  
category applied are not deleted.  
Related topics  
About remote address book search (See page 57.)  
Manage remote address book search results (See page  
57.)  
About pauses and waits  
Use a wait or a pause to separate additional numbers,  
for example a password or extension, from a main  
phone number. After dialing the main phone number,  
your BlackBerry® device either pauses before dialing  
the additional numbers (pause) or prompts you to type  
them (wait).  
Manage remote address book search  
results  
In the remote address book search results, click a  
contact. Perform one of the following actions:  
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User Guide  
To add a contact to your address book, click Add.  
To add all the contacts found during the search,  
click Add All.  
To view information for a contact, click View.  
To delete a contact from the search results, click  
Delete.  
To delete the search results, click Delete Lookup.  
To start a new search, click Lookup.  
58  
 
15  
Navigate the calendar  
To go to a specific date, click the trackwheel. Click Go  
to Date. Set the date. Click the trackwheel.  
To go to the current date, click the trackwheel. Click  
Today.  
To move forward or back by a time period, click the  
trackwheel. Click Prev or Next.  
Manage meeting participants  
Search for PIM items  
Schedule appointments  
1. In the calendar, click the trackwheel.  
2. Click New.  
3. Type the appointment details.  
Calendar shortcuts  
4. If the appointment is recurring, set how frequently  
it should recur.  
Calendar — frequently asked questions  
5. Click the trackwheel.  
About the calendar  
6. Click Save.  
In the BlackBerry® device calendar, you can view your  
appointments and meetings in one of four views. Day,  
Week, and Month views show all your appointments for  
the selected time period. Agenda view shows all your  
scheduled appointments in a list.  
Notes:  
If your appointment recurs, perform the following  
actions:  
Set the Every field to change the frequency of the  
appointment. For example, to set an appointment to  
recur every three days, set the Every field to 3.  
Depending on your theme, upcoming calendar entries  
might appear on the Home screen.  
Select the Relative Date check box for the  
appointment to recur on a relative date (for example,  
on the last Friday of each month).  
Change the calendar view  
To change to another calendar view (Day, Week,  
In the Days field, set the days on which the weekly  
appointment should recur. To select a day, press the  
Space key.  
Month, or Agenda), click the trackwheel. Click a view.  
To change the default view that appears when you  
open the calendar, in the calendar options, set the  
Initial View field. Click the trackwheel. Click Save.  
 
                         
User Guide  
Related topics  
2. Click New.  
Change the default reminder time for appointments  
and meetings (See page 60.)  
3. Type the meeting details.  
4. If the meeting is recurring, set how frequently it  
should recur.  
About power off and reminders (See page 85.)  
5. Click the trackwheel.  
6. Click Invite Attendee.  
7. Click a contact.  
Schedule appointments quickly  
In the calendar options, verify that the Enable Quick  
Entry field is set to Yes. In Day view, beside the start  
time, type the subject of the appointment. Type a  
location in parentheses. Click the trackwheel.  
8. Click Invite.  
9. Repeat steps 5 to 8 to add other contacts to your  
meeting.  
Note:  
10. Click the trackwheel.  
location, hold the Shift key and roll the trackwheel. To  
11. Click Save.  
Notes:  
If your meeting recurs, perform the following actions:  
Related topics  
Set the Every field to change the frequency of the  
appointment. For example, to set an appointment to  
recur every three days, set the Every field to 3.  
Change the default reminder time for appointments  
and meetings (See page 60.)  
About power off and reminders (See page 85.)  
Select the Relative Date check box for the  
appointment to recur on a relative date (for example,  
on the last Friday of each month).  
Change the default reminder time for  
appointments and meetings  
field to the amount of time before the appointment  
appointment should recur. To select a day, press the  
Space key.  
Related topics  
Change the default reminder time for appointments  
and meetings (See page 60.)  
About power off and reminders (See page 85.)  
About power off and reminders (See page 85.)  
Can I set a snooze time for task and calendar  
reminders? (See page 134.)  
Manage appointments and meetings  
To view your list of appointments, in Month view, click  
What is dismissed if I click Dismiss All in a reminder?  
(See page 134.)  
a day. Click View Appts.  
To view or change details for an appointment or  
meeting, click the appointment or meeting. Click  
Open.  
Schedule meetings  
1. In the calendar, click the trackwheel.  
60  
 
                   
15: Calendar  
To delete an appointment or meeting, click the  
To move to the next day, week, or month, press the  
appointment or meeting. Click Delete.  
Space key.  
To move to the previous day, week, or month, press the  
Shift key + the Space key.  
Respond to meeting invitations  
In an open meeting invitation, click the trackwheel.  
Click one of the following menu items:  
To move the cursor horizontally in Week view, hold the  
Alt key and roll the trackwheel.  
To move the cursor vertically in Month view, hold the  
Alt key and roll the trackwheel.  
Accept or Accept with comments  
Tentative or Tentative with comments  
Decline or Decline with comments  
Notes:  
To check your calendar when replying to a meeting  
invitation, click the trackwheel. Click View Calendar.  
If you delete a meeting invitation from the messages  
list before you accept or decline it, the meeting is  
deleted from your desktop calendar.  
Manage meeting participants  
Open a meeting. In an Accepted or Declined field,  
click a contact. Click one of the following menu items:  
Invite Attendee  
Change Attendee  
Remove Attendee  
Calendar shortcuts  
For these shortcuts to work in Day view, in the  
calendar options, set the Enable Quick Entry field to  
No.  
To change to Agenda view, press A.  
To change to Day view, press D.  
To change to Week view, press W.  
To change to Month view, press M.  
To move to the current date, press T.  
To move to a specific date, press G.  
To create an appointment, press C.  
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User Guide  
62  
 
16  
In the Days field, set the days on which the weekly  
task should recur. To select a day, press the Enter key.  
Manage tasks  
Click a task. Click one of the following menu items:  
Create categories  
Sort contacts, tasks, or memos by category  
Delete categories  
Open  
Delete  
Delete Completed  
Mark Completed  
Mark In Progress  
Hide Completed  
Search for PIM items  
Tasks — frequently asked questions  
Create tasks  
1. In the task list, click the trackwheel.  
open the task. Edit the Status field.  
2. Click New.  
3. Type the task details.  
4. Set a due date for the task.  
Tasks — frequently asked questions  
5. If the task is recurring, set how frequently it should  
recur.  
6. Click the trackwheel.  
7. Click Save.  
Can I clear all the categories that apply to a contact,  
Notes:  
If your task recurs, perform the following actions:  
tasks, or memos I have saved?  
Set the Every field to change the frequency of the  
task. For example, to set a task to recur every three  
days, set the Every field to 3.  
Can I set a snooze time for task and calendar  
reminders?  
Select the Relative Date check box for the task to  
recur on a relative date (for example, on the last Friday  
of each month).  
What is dismissed if I click Dismiss All in a reminder?  
Can I show tasks in the device calendar?  
 
                     
User Guide  
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17  
Can I clear all the categories that apply to a contact,  
task, or memo?  
How do I know how many contacts, calendar entries,  
tasks, or memos I have saved?  
Create categories  
Sort contacts, tasks, or memos by category  
Delete categories  
Search for PIM items  
Memos — frequently asked questions  
Write memos  
1. In the memos list, click the trackwheel.  
2. Click New.  
3. Type a title.  
4. Type the body of the memo.  
5. Click the trackwheel.  
6. Click Save.  
Manage memos  
Click a memo. Click one of the following menu items:  
View  
Edit  
Delete  
Memos — frequently asked questions  
Can I remove the prompt that appears before I delete  
contacts, calendar entries, tasks, or memos?  
 
                 
User Guide  
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18  
Set the alarm  
How do I change the alarm volume?  
What is the escalating volume level?  
Silence the alarm  
Turn off the alarm  
Why didn’t my alarm notify me on a  
Saturday or Sunday?  
Alarm — frequently asked questions  
In the alarm, verify that the Active on Weekends field  
is set to Yes. If this field is set to No, your alarm does  
not notify you on Saturdays or Sundays.  
Set the alarm  
1. In the alarm, set the Daily Alarm field to On.  
2. Set the time when the alarm should sound.  
3. Set whether to snooze the alarm and the length of  
the snooze.  
How do I change the alarm volume?  
In the alarm, set the Volume field.  
4. Set a type of notification for the alarm.  
5. Click the trackwheel.  
When you set the volume, you can also customize the  
notification, including the tune and the number of  
times that the tune plays.  
6. Click Save.  
When you set the alarm, a bell icon appears beside the  
date in the device status section of the screen.  
Related topic  
About power off and reminders (See page 85.)  
Silence the alarm  
Press any key. If snooze is enabled, in the Daily Alarm  
dialog box, click Snooze.  
In the alarm, set the Daily Alarm field to Off.  
Alarm — frequently asked questions  
Why didn’t my alarm notify me on a Saturday or  
Sunday?  
 
                                   
User Guide  
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19  
Use the calculator memory  
Copy and paste calculations  
Convert measurements  
Calculator shortcuts  
Calculator shortcuts  
To add, press O.  
To subtract, press I.  
To multiply, press A.  
To divide, press G.  
To clear the screen, press Y.  
To clear the last entry, press T.  
To find the square root, press V.  
To use the percent function, press B.  
Use the calculator memory  
To store a number in the memory, type a number. Press  
K.  
To recall the number in the memory, press J.  
To delete the number in the memory, press H.  
To add a number to the memory, type the number and  
press L.  
To add to the number that is currently stored in the  
memory, type a number. Press L.  
To recall the memory, press J.  
To replace the memory, type a number and press K.  
To clear the memory, press H.  
To subtract from the number that is currently stored in  
the memory, type a number. Press U.  
To display the result of your calculation, press the  
Enter key.  
Copy and paste calculations  
Click the trackwheel. Click Copy.  
To paste the calculation back into the calculator  
display or into another program, click the trackwheel.  
Click Paste.  
Convert measurements  
In the calculator, type a number. Click the trackwheel.  
Perform one of the following actions:  
To convert the number from imperial to metric,  
click To Metric.  
To convert the number from metric to imperial,  
click From Metric. Click a conversion type.  
 
                       
User Guide  
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20  
Turn on or off the Bluetooth radio  
About Bluetooth pairings  
When you pair your BlackBerry® device with another  
Bluetooth®-enabled device, you should be able to  
connect to the other Bluetooth-enabled device over  
the wireless network when it is within range of your  
BlackBerry device (a typical range is approximately 10  
meters).  
Pair with another Bluetooth-enabled device  
Manage paired Bluetooth-enabled devices  
Bluetooth-enabled devices  
After you pair with a Bluetooth-enabled device, you  
can set your BlackBerry device to connect with that  
Bluetooth-enabled device without prompting you.  
Use Bluetooth wireless technology during a call  
Share your address book with a paired Bluetooth-  
enabled device  
Bluetooth — frequently asked questions  
Pair with another Bluetooth-enabled  
device  
About Bluetooth wireless technology  
1. In the device options, click Bluetooth.  
Bluetooth® wireless technology is designed to enable  
your BlackBerry® device to establish wireless  
connections with other Bluetooth-enabled devices,  
such as a handsfree car kit or wireless headset, in  
close proximity.  
2. Click the trackwheel.  
3. Click Add Device.  
4. Click the name of a Bluetooth®-enabled device.  
5. In the Enter passkey for <device name> field,  
type a passkey.  
6. Type the same passkey on the Bluetooth-enabled  
device to which you are pairing.  
Turn on or off the Bluetooth radio  
To turn on the Bluetooth® radio, in the device options,  
click Bluetooth. Click the trackwheel. Click Enable  
Bluetooth.  
Notes:  
Verify that the Bluetooth-enabled device that you  
want to pair with is in the correct mode for pairing.  
To turn off the Bluetooth radio, in the device options,  
click Bluetooth. Click the trackwheel. Click Disable  
Bluetooth.  
The names of Bluetooth-enabled devices with which  
you have already paired appear in the list of paired  
Bluetooth-enabled devices. They do not appear in the  
list of Bluetooth-enabled devices that appears when  
you click Add Device.  
 
                     
User Guide  
Related topic  
2. During a call, click the trackwheel. Click Activate  
<Bluetooth device>.  
About Bluetooth pairings (See page 71.)  
Related topic  
Manage paired Bluetooth-enabled  
devices  
About Bluetooth pairings (See page 71.)  
In the list of paired Bluetooth®-enabled devices, click  
a paired Bluetooth-enabled device. Click Device  
Properties. Perform one of the following actions:  
Share your address book with a  
paired Bluetooth-enabled device  
In the Bluetooth® options, in the Address Book  
Transfer field, perform one of the following actions:  
Edit the paired Bluetooth-enabled device name.  
Set whether the paired Bluetooth-enabled device  
can connect with your BlackBerry® device without  
prompting.  
To share all the contacts in your BlackBerry®  
device address book, select All Entries.  
To share contacts that you have had contact with  
recently over the phone, select Hotlist Only.  
Set whether Bluetooth connections with your  
BlackBerry device are encrypted.  
Note:  
To remove a Bluetooth-enabled device from the list of  
paired Bluetooth-enabled devices, click a Bluetooth-  
enabled device. Click Delete Device.  
Set how your BlackBerry device  
appears to other Bluetooth-enabled  
devices  
In the Bluetooth® options, perform one of the  
following actions:  
In the Device Name field, type the name of your  
BlackBerry® device.  
In the Discoverable field, set whether your  
BlackBerry device is available for pairing with  
other Bluetooth-enabled devices.  
Use Bluetooth wireless technology  
during a call  
1. Verify that the Bluetooth® radio is turned on and  
that your BlackBerry® device is paired with a  
Bluetooth-enabled device.  
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21  
Set the date and time  
If you have set the Date/Time Source field to Network  
or BlackBerry, you can update the time. On the Date/  
Time screen, click the trackwheel. Click Update Time.  
Why is the time on my device incorrect?  
Set the date and time  
1. In the device options, click Date/Time.  
2. Set the Time Zone field.  
3. In the Date/Time Source field, set a date and time  
source.  
4. Click the trackwheel.  
5. Click Update Time.  
6. Click the trackwheel.  
7. Click Save.  
Note:  
Depending on your service provider, multiple date and  
time sources might be available.  
To use the wireless network as the date and time  
source, set the Date/Time Source field to  
Network.  
To use the BlackBerry® network as the date and  
time source, set the Date/Time Source field to  
BlackBerry.  
To set the date and time yourself, set the Date/  
Time Source field to Off. Set the other fields on  
the Date/Time screen.  
Why is the time on my device  
incorrect?  
If you have traveled to a different time zone, set the  
Time Zone field to display the correct time zone.  
 
       
User Guide  
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22  
About profiles  
Note:  
To change the current notification profile quickly,  
select a profile. Press the Space key.  
Enable profiles  
Create notification profiles  
1. In the profiles list, click the trackwheel.  
2. Click New Profile.  
Add a phone tune for a contact  
Silence your device  
3. Type a name for the profile.  
4. Click an item.  
5. Click Edit.  
6. Set how you want to receive notification for that  
item.  
Set the alarm  
7. Click the trackwheel.  
8. Click Save.  
Profiles — frequently asked questions  
9. Click the trackwheel.  
10. Click Save.  
About profiles  
Notification profiles are designed to alert you of  
appointment and task reminders, and incoming  
messages, calls, and browser content. You can create a  
profile that specifies which sounds to use, whether to  
notify you when the BlackBerry® device is in or out of  
the holster, and what volume level to use. You can use  
different sounds for each type of item.  
Manage notification profiles  
Click a profile. Click one of the following menu items:  
Edit  
Delete  
The device has six preset notification profiles: Loud,  
Vibrate, Quiet, Normal, Phone Only, and Off. You can  
edit these default profiles, except for the Off profile.  
You cannot delete them.  
Manage ring tones  
In the profiles list, click a profile. Click Show Tunes.  
Click a ring tone. Click one of the following menu  
items:  
Enable profiles  
Play  
In the profiles list, click a notification profile. Click  
Delete  
Volume  
Enable.  
 
                             
User Guide  
Notes:  
Notes:  
The Volume option only sets how loud or quiet the  
tune plays when you listen to it in the list. To change  
the volume for your notification, edit the profile.  
You can add multiple contacts to a profile exception.  
In the From field, click the trackwheel. Click Add  
Name.  
You can only delete downloaded ring tones.  
To add a custom tune for phone calls, select the  
Custom Phone Tune check box. Set a phone tune.  
If you set the Use Profile field to Active Profile and you  
About custom notification  
You can create exceptions to notification profiles to  
receive different notification for incoming messages  
and phone calls from specific contacts. For example,  
you can create a profile exception that uses the Loud  
profile when you receive messages and phone calls  
from specific contacts, regardless of the active profile.  
Related topics  
About custom notification (See page 76.)  
Manage profile exceptions (See page 76.)  
Profile exceptions are applied based on the order in  
which they appear. If you create multiple profile  
exceptions that include the same contact, you must  
decide which one to apply first by placing that profile  
exception higher in the list.  
Add a phone tune for a contact (See page 56.)  
Manage profile exceptions  
In the profiles list, click a profile exception. Perform  
one of the following actions:  
The BlackBerry® device has a preset profile exception  
for important calls. You can add contacts to this profile  
exception, or you can delete it.  
To edit a profile exception, click Edit.  
To move a profile exception higher or lower in the  
list, click the profile exception. Click Move. Roll  
the trackwheel to move the profile exception.  
Click the trackwheel.  
Create profile exceptions  
1. In the profiles list, click the trackwheel.  
2. Click New Exception.  
To see the list of available tunes, click Show  
Tunes.  
3. In the Exception field, type a name for the profile  
To delete a profile exception, click Delete.  
exception.  
4. In the From field, click the trackwheel.  
5. Click Add Name.  
Note:  
To turn off a profile exception, select the exception.  
Press the Space key. To turn on the profile exception  
again, press the Space key.  
6. Click a contact.  
7. Click Continue.  
8. In the Use Profile field, set the profile on which  
Manage contacts in profile  
exceptions  
the exception should be based.  
9. Click the trackwheel.  
In a profiles exception, in the From field, click a  
10. Click Save.  
contact. Click one of the following menu items:  
Change Name  
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22: Profiles  
Delete Name  
Why isn’t the ring tone being played  
the number of times that I have set?  
For phone calls, the number of times that the  
BlackBerry® device sounds or vibrates is not  
determined by the number of beeps that you set in  
your notification profile. The device sounds or vibrates  
until the caller or the network ends the connection.  
Silence your device  
To silence your BlackBerry® device, in the profiles list,  
select the Quiet profile.  
To receive only vibrate notification, in the profiles list,  
select the Vibrate profile.  
To turn off all notification, including profile exceptions  
and LED notification, in the profiles list, select the Off  
profile.  
Why am I not receiving notification  
for incoming calls or received  
messages?  
In the profiles list, verify that the Off profile is not  
enabled. If this profile is enabled, all notification is  
turned off, including profile exceptions and LED  
notification.  
Related topic  
Silence the alarm (See page 67.)  
Profiles — frequently asked questions  
If you set the Custom Phone Tune field to MUTE, you  
do not receive notification for calls from the contacts  
that the exception applies to.  
Why isn’t the ring tone being played the number of  
Why am I not receiving notification for incoming calls  
or received messages?  
How do I set custom notification for  
messages from a specific contact?  
In the profiles list, create a new notification profile  
that sets the tune that you want to use for your  
messages. Create a profile exception for the contact  
and set the Use Profile field to the new notification  
profile.  
specific contact?  
Why can I not edit all the fields for a Calls From profile  
exception?  
Can I set one phone tune for all my profiles?  
Can I be notified of other items during a call?  
Why can I not edit all the fields for a  
Calls From profile exception?  
Calls From profile exceptions appear in the profiles list  
when you add a custom phone tune from the address  
book. Because these exceptions are for phone calls  
only, you can only edit the Custom Phone Tune field.  
What is the escalating volume level?  
If you use the escalating volume level, the notification  
volume level consistently increases until the  
BlackBerry® device reaches the loudest volume level.  
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User Guide  
Can I set one phone tune for all my  
profiles?  
Yes. In the profiles list, click the trackwheel. Click  
Show Tunes. Click a phone tune. Click Set As Phone  
Tune.  
Can I be notified of other items  
during a call?  
Yes. In the profiles list, click a profile. Click Edit. Click  
an item. Click Edit. Set the Notify me during calls  
field to Yes.  
Note:  
Depending on your BlackBerry® device, you might not  
be able to set the Notify me during calls field for all  
items.  
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23  
Adjust the brightness of the backlighting  
Turn off automatic backlighting  
adjustment  
backlighting level automatically, in the device options,  
click Screen/Keyboard. Set the Automatic Backlight  
field to No. Click the trackwheel. Click Save.  
Set the Home screen background image  
Related topic  
About backlighting (See page 79.)  
Assign a program to a Convenience key  
Set how long backlighting remains  
on  
your BlackBerry® device, in the device options, click  
Delete themes  
Download themes  
Organize the Home screen  
Organize the programs list  
Related topics  
About backlighting (See page 79.)  
Adjust the brightness of the backlighting (See page  
80.)  
About backlighting  
The screen and keyboard on your BlackBerry® device  
are designed to be lit so that you can use your device  
in various lighting levels.  
Turn on and off the device screen  
key. When your BlackBerry® device is not used for a  
power.  
The device is also designed to adjust the backlighting  
level automatically as the lighting level in your  
environment changes.  
Related topics  
About backlighting (See page 79.)  
Adjust the brightness of the backlighting (See page  
80.)  
 
                   
User Guide  
Note:  
Adjust the brightness of the  
backlighting  
For large fonts, set the Antialias mode field.  
In the device options, click Screen/Keyboard. Set the  
Backlight Brightness field. Click the trackwheel. Click  
Save.  
About Convenience keys  
Your device includes two Convenience keys. You can  
set which program each of these keys opens. See the  
printed documentation that accompanied your device  
for more information about locating the Convenience  
keys.  
To increase the brightness of the backlighting  
temporarily, press the Power button.  
Related topic  
About backlighting (See page 79.)  
Assign a program to a Convenience  
key  
In the device options, click Screen/Keyboard. Set the  
Convenience Key Opens fields. Click the trackwheel.  
Click Save.  
Set the Home screen background  
image  
In the pictures list, click an image. Click Set As Home  
Screen Image.  
To clear the Home screen background, in the pictures  
list, click the trackwheel. Click Reset Home Screen  
Image.  
Notes:  
Depending on your theme, you might not be able to  
change the program that is assigned to a Convenience  
key.  
Note:  
If the program set in the Convenience Key Opens  
field is removed from your BlackBerry® device, when  
you press the Convenience key, nothing happens.  
Depending on your theme, you might not be able to  
change the Home Screen background image.  
Related topic  
Related topic  
Save images (See page 51.)  
About Convenience keys (See page 80.)  
Your service provider might have supplied a link to a  
preferred vendor of background images. In the  
pictures list, click the trackwheel. Click More Images.  
About themes  
Depending on your service provider, you might be able  
to set a theme on your BlackBerry® device that  
changes how items such as programs, indicators,  
words, and icons appear. Themes might be preloaded  
on your device, or you might be able to download  
themes that are in .cod file format.  
Related topic  
Save images (See page 51.)  
Set the font  
In the device options, click Screen/Keyboard. Set the  
font information. Click the trackwheel. Click Save.  
Apply a theme to your device  
In the device options, click Theme. Click a theme.  
Click Activate.  
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23: Screen display  
Note:  
and click an unavailable icon. Click Hide  
Application.  
To activate a theme quickly, select a theme. Press the  
Space key.  
If your theme displays recent messages and phone  
calls and upcoming calendar entries on the Home  
screen, or if your theme uses a list format for program  
names on the Home screen, you cannot change the  
order in which items are displayed on the Home  
screen.  
Delete themes  
In the device options, click Theme. Click a theme.  
Click Delete.  
Note:  
Notes:  
You might not be able to delete themes that are  
preloaded on your BlackBerry® device.  
You cannot hide the Options and Turn Wireless On/  
Turn Wireless Off icons.  
Depending on your theme, you might not be able to  
move or hide other icons.  
Download themes  
Your service provider might have supplied a link to a  
preferred vendor of themes. In the device options,  
click Theme. Click the trackwheel. Click Download  
Themes.  
Related topic:  
Organize the programs list (See page 81.)  
Organize the programs list  
If your theme uses a programs list, you can move or  
hide programs in the list.  
Organize the Home screen  
In the programs list, click Organize Applications.  
Perform one of the following actions:  
If your theme displays some programs as icons on the  
Home screen and uses a programs list to organize  
remaining programs, you might be able to organize  
icons on the Home screen using the programs list. See  
“Organize the programs list” on page 81 for more  
information.  
To move a program, click the program. Click Move  
Application. Roll the trackwheel to move the  
program. Click the trackwheel.  
To hide a program, click the program. Click Hide  
Application.  
If your theme displays all programs as icons on the  
Home screen and does not use a programs list, you  
can organize icons from the Home screen:  
To show a hidden program, click an unavailable  
program. Click Show Application.  
To move an icon, select the icon. Hold the Alt key  
and click the trackwheel. Click Move Application.  
Roll the trackwheel to move the icon. Click the  
trackwheel.  
To hide an icon, select the icon. Hold the Alt key  
and click the trackwheel. Click Hide Application.  
To show a hidden icon, hold the Alt key and click  
the trackwheel. Click Show All. Hold the Alt key  
81  
 
                     
User Guide  
82  
 
24  
Set the display language  
Set the input language  
Why do some characters not appear  
correctly on my device?  
If your BlackBerry® device is integrated with the  
BlackBerry Enterprise Server™ and the BlackBerry  
Enterprise Server does not support the characters, the  
characters do not appear correctly when you use the  
BlackBerry Browser or open an attachment. Contact  
your system administrator for more information.  
Add or remove a display language  
Why do some characters not appear correctly on my  
device?  
Set the display language  
In the device options, click Language. In the  
Language field, click a language. Click Save.  
If your device is integrated with the BlackBerry  
Internet Service™, contact your service provider for  
more information about supporting characters on your  
device.  
About the input language  
You can set an input language to use when you type.  
This setting is different from the display language.  
When you set an input language, AutoText and other  
typing settings change to the selected language.  
method field, click a language. Click Save.  
Related topics  
About the input language (See page 83.)  
Set the display language (See page 83.)  
Add or remove a display language  
If your BlackBerry® Handheld Software supports  
multiple languages, you can add and remove  
languages using the Application Loader tool in the  
BlackBerry Desktop Software. See the BlackBerry  
Desktop Software Online Help for more information.  
 
                     
User Guide  
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25  
Set the device to turn on and off automatically  
Check the battery level  
3. Specify the times when the BlackBerry® device  
should turn on and off on weekdays.  
4. Set the Weekend field to Enabled.  
5. Specify the times when the device should turn on  
Extend battery life  
Reset the device  
6. Click the trackwheel.  
7. Click Save.  
About power off and reminders  
Related topic  
If you turn off your BlackBerry® device by pressing the  
Power button, or by clicking Turn Power Off on the  
Home screen and selecting Turn Off, your device  
should turn itself on at the following times:  
About power off and reminders (See page 85.)  
Check the battery level  
In the device options, click Status.  
when the alarm turns on  
when the device is set to turn on automatically  
To turn on your device when calendar reminders occur,  
set the device to turn on and off automatically.  
Extend battery life  
Set the BlackBerry® device to turn on and off  
automatically.  
If you turn off your device by clicking Turn Power Off  
on the Home screen and selecting Full Power Off, your  
device does not turn on until you press the Power  
button.  
Disconnect from the wireless network when you are  
not in a wireless coverage area.  
Delete the original message when you send a reply.  
Note:  
Send a message to multiple contacts using Add To,  
Add Cc, or Add Bcc.  
Depending on your theme, the location and name for  
Turn Power Off might change. See the printed  
documentation that accompanied your device for more  
information about the differences for your theme.  
Related topics  
Set the device to turn on and off automatically (See  
page 85.)  
Set the device to turn on and off  
automatically  
Manage messages (See page 12.)  
1. In the device options, click Auto On/Off.  
Add multiple contacts to a message (See page 12.)  
2. Set the Weekday field to Enabled.  
 
                       
User Guide  
Reset the device  
Remove and reinsert the battery.  
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26  
Connect to the wireless network  
2. Perform one of the following actions:  
To turn off email, browser and MMS services,  
set the Data Services field to Off.  
Turn off email, browser and MMS services  
Network coverage — frequently asked questions  
To turn off email, browser and MMS services  
only when you roam to another network, set  
Roaming.  
Connect to the wireless network  
To connect to the wireless network, verify that you are  
in a wireless network coverage area. On the Home  
screen, click Turn Wireless On.  
asked questions  
Notes:  
To disconnect from the wireless network, on the Home  
screen, click Turn Wireless Off. When your device is  
not connected to the wireless network, you can  
continue to use the features that do not require a  
connection to the wireless network, such as managing  
tasks or using the calculator. You should disconnect  
from the wireless network in certain places, such as on  
an airplane. See the BlackBerry Safety and Product  
Information Booklet for more information.  
How do I select a network when traveling?  
How do I register my device with the network?  
How do I set the wireless network connection speed  
for my device?  
How do I select a network when  
traveling?  
To scan for the most appropriate network, in the device  
options, click Network. Set Network Selection Mode  
to Automatic. If you do not want your BlackBerry®  
device to select a roaming system, set Network  
Selection Mode to Home Only.  
Depending on your theme, the location and name for  
Turn Wireless On and Turn Wireless Off might  
change. See the printed documentation that  
accompanied your device for more information.  
Contact your service provider for more information  
about roaming.  
Turn off email, browser and MMS  
services  
Depending on your service provider plan, you might be  
able to turn off the email, browser and MMS services  
of your BlackBerry® device so that only phone calls  
and SMS messages are available. Contact your service  
provider for more information.  
1. In the device options, click Network.  
 
                     
User Guide  
How do I register my device with the  
network?  
When you select a different network or load new  
applications, your BlackBerry® device should register  
automatically with the network. To register your device  
manually, in the device options, click Advanced  
Options. Click Host Routing Table. Click the  
trackwheel. Click Register Now.  
How do I set the wireless network  
connection speed for my device?  
In the device options, click Network. Set the Network  
Selection Mode field. By default, Automatic is  
selected. Your device connects to the wireless network  
at whatever network speed is available.  
Notes:  
Depending on your service provider, you might not be  
able to set the Network Selection Mode field. Contact  
your service provider for more information.  
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27  
Set a device password  
1. In the device options, click Security Options.  
2. Click General Settings.  
3. Set the Password field to Enabled.  
4. Set the other security options.  
5. Click the trackwheel.  
Regenerate encryption keys  
6. Click Save.  
7. Type a device password.  
Copy passwords  
Clear the device  
Related topics  
About the device password (See page 89.)  
Set owner information  
Third-party program control  
Security — frequently asked questions  
Change the device password (See page 89.)  
Turn off the device password (See page 90.)  
Change the device password  
1. In the device options, click Security Options.  
2. Click General Settings.  
About the device password  
If you type your BlackBerry® device password  
incorrectly five times, you must type blackberry before  
you can continue. The next time that you type your  
password, and on subsequent password attempts, the  
characters that you type are displayed.  
3. Click the trackwheel.  
4. Click Change Password.  
5. Type your current device password.  
6. Click the trackwheel.  
If you type your device password incorrectly ten times,  
all information is erased from your device for security  
reasons.  
7. Type a new device password.  
8. Click the trackwheel.  
If your device is integrated with an account that uses  
the BlackBerry Enterprise Server™, you might not be  
able to change some security settings. Contact your  
system administrator for more information.  
9. Retype the new device password.  
10. Click the trackwheel.  
 
               
Related topics  
Lock and unlock the keyboard  
To lock the BlackBerry® device keyboard, on the Home  
About the device password (See page 89.)  
screen, click Keyboard Lock.  
Turn off the device password (See page 90.)  
To unlock the keyboard, double-click the trackwheel.  
Turn off the device password  
1. In the device options, click Security Options.  
2. Click General Settings.  
Related topic  
About keyboard lock (See page 90.)  
3. Set the Password field to Disabled.  
4. Click the trackwheel.  
About content protection and  
compression  
5. Click Save.  
Content protection is designed to encrypt your  
BlackBerry® device data. When your device is  
password locked, an open lock in the device status  
section of the screen indicates that encryption is in  
progress. A closed lock indicates that encryption is  
complete. After you type your device password, data  
on your device is decrypted as you access it.  
6. Type the device password.  
7. Click the trackwheel.  
Note:  
corporate email account, you might not be able to turn  
off the device password. Contact your system  
administrator for more information.  
To use content protection, you must set a device  
password.  
Content compression is designed to reduce the size of  
the data that is stored on your device and to maintain  
the integrity of that data.  
Related topic  
About the device password (See page 89.)  
Protect your device content  
1. In the device options, click Security Options.  
2. Click General Settings.  
Lock and unlock the device  
To lock the BlackBerry® device, with a device password  
set, on the Home screen, click Lock.  
To unlock your device, on the Lock screen, roll the  
trackwheel. Click Unlock. Type your password. Press  
the Enter key.  
3. Set the Content Protection field to Enabled.  
4. Click the trackwheel.  
5. Click Save.  
Related topic  
6. Type your device password.  
7. Click the trackwheel.  
About the device password (See page 89.)  
Related topic  
About keyboard lock  
If you do not set a device password, you can lock your  
keyboard to prevent accidentally placing calls or  
typing characters.  
About content protection and compression (See page  
90.)  
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27: Security  
Compress device data  
1. In the device options, click Security Options.  
2. Click General Settings.  
About the password keeper  
Use the password keeper to create and store all your  
passwords. The password keeper is locked with a  
single password, so you can store all your passwords in  
one place.  
3. Set the Content Compression field to Enabled.  
4. Click the trackwheel.  
Use the password keeper to generate random  
passwords that contain letters, numbers, and symbols.  
5. Click Save.  
The first time that you open the password keeper, you  
must create a password keeper password. The  
password keeper is designed to encrypt your  
passwords. Passwords should be decrypted when you  
type the password keeper password.  
password.  
7. Click the trackwheel.  
Related topic  
About content protection and compression (See page  
90.)  
Warning:  
The password keeper is designed to keep passwords  
that are stored in the password keeper; however, if you  
copy a password, you can paste it into other programs  
on the BlackBerry® device. While the password is  
copied on the clipboard, it is not encrypted.  
About encryption keys  
If your device is integrated with an account that uses  
the BlackBerry Enterprise Server™ or BlackBerry  
Desktop Redirector, encryption keys protect data as it  
travels between the BlackBerry Enterprise Server or  
BlackBerry Desktop Redirector and the device.  
Encryption keys should be generated automatically,  
but you can manually regenerate keys at any time.  
Store passwords  
1. In the password keeper, click the trackwheel.  
2. Click New.  
4. Click the trackwheel.  
5. Click Save.  
In the device options, click Security Options. Click  
Related topic  
About the password keeper (See page 91.)  
Related topics  
About encryption keys (See page 91.)  
Create random passwords  
1. In the password keeper, click the trackwheel.  
2. Click New.  
Can I regenerate encryption keys from my device?  
(See page 137.)  
3. Type a title for the password.  
4. Click the trackwheel.  
5. Click Random Password.  
6. Type any additional password information.  
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User Guide  
8. Click Save.  
To paste the password, place the cursor where you  
want to insert it. Click the trackwheel. Click Paste.  
Warning:  
Related topics  
Passwords copied to or from the clipboard are not  
encrypted.  
About the password keeper  
Store passwords  
About security self tests  
The security self tests program is designed to verify  
that security software is implemented properly on your  
BlackBerry® device. The tests should run  
Manage passwords  
In the password keeper, click a password. Click one of  
the following menu items:  
automatically when your device restarts.  
View  
Edit  
Delete  
In the device options, click Security Options. Click  
General Settings. Click the trackwheel. Click Verify  
Security Software.  
Related topic  
Change the password keeper password (See page 92.)  
Related topic  
Change the password keeper  
password  
About security self tests (See page 92.)  
1. In the password keeper, type your current  
Clear the device  
password keeper password.  
2. Click OK.  
Warning:  
This procedure stops all services and removes all data,  
including passwords and encryption keys, from the  
BlackBerry® device. Before you clear your device,  
verify that a backup copy of your data is available.  
3. Click the trackwheel.  
4. Click Change password.  
5. Type a new password keeper password.  
6. Retype the new password keeper password.  
7. Click OK.  
1. In the device options, click Security Options.  
2. Click General Settings.  
3. Click the trackwheel.  
Copy passwords  
5. Click Continue.  
In the password keeper, click a password. Click Copy  
to Clipboard.  
6. Type blackberry.  
To clear the password from the clipboard, in the  
password keeper, click the trackwheel. Click Clear  
Clipboard.  
Related topic  
How do I restore my device after clearing it? (See page  
137.)  
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27: Security  
Set owner information  
In the device options, click Owner. Type your contact  
information. Click the trackwheel. Click Save.  
Note:  
Owner information appears on the screen when you  
lock your BlackBerry® device.  
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User Guide  
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28  
About permissions for third-party  
programs  
You can set whether third-party programs on your  
BlackBerry® device can use data or connections from  
other programs. For example, a third-party program  
might use data from personal information  
Control external connections  
Control connections with the device  
Control access to personal information  
Security — frequently asked questions  
management (PIM) programs or connections from  
programs such as the phone.  
On the Permissions screen, if you set a permission  
field to Allow, you are granting third-party programs  
access to that program or connection.  
About firewall settings  
If you have third-party programs on your BlackBerry®  
device, the firewall option is designed to prevent these  
programs from transmitting data without your  
knowledge.  
If you set a permission field to Prompt, you are  
prompted whenever a third-party program requests  
access to that program or connection.  
If you set a permission field to Deny, access to that  
program or connection by third-party programs is  
designed to be blocked.  
Related topic  
Legal notice (See page 141.)  
If programs or connections within a group have  
different permission values, the permission field for  
the group is Custom.  
Prevent third-party programs from  
transmitting data  
When a third-party program on your BlackBerry®  
device attempts to transmit data, a dialog box  
appears. Accept or deny the connection request.  
Related topic  
About firewall settings (See page 95.)  
To reset the firewall settings, in the device options,  
trackwheel. Click Reset Settings.  
Related topics  
About firewall settings (See page 95.)  
Legal notice (See page 141.)  
 
                   
User Guide  
If your device is integrated with an account that uses  
some settings might appear differently than the  
settings described. Contact your system administrator  
for more information.  
Set permissions for third-party  
programs  
Warning:  
Setting permissions for third party programs can  
significantly affect the operation of third-party  
programs on your BlackBerry® device. If you are  
unsure about how changing these settings might  
affect the operation of third party programs on your  
device, contact your system administrator or service  
provider for more information.  
Related topics  
About permissions for third-party programs (See page  
95.)  
Control external connections (See page 96.)  
Control connections with the device (See page 97.)  
Control access to personal information (See page 97.)  
About firewall settings (See page 95.)  
1. In the device options, click Advanced Options.  
2. Click Applications.  
3. Click the trackwheel.  
4. Click Edit Default Permissions.  
5. Perform one of the following actions:  
Control external connections  
1. In the device options, click Advanced Options.  
2. Click Applications.  
To control whether third-party programs can  
make an external connection from your  
device, set the Connections group permission  
field.  
3. Click the trackwheel.  
4. Click Edit Default Permissions.  
5. In the Connections group, set the following fields:  
To control whether third-party programs can  
communicate with other programs on your  
device, set the Interactions group permission  
field.  
To control whether third-party programs can  
use physical connections to your BlackBerry®  
device, such as a USB cable or RS-232 cable,  
set the USB/Serial field.  
To control whether third-party programs can  
access personal information from programs  
on your device, set the User Data group  
permission field.  
To control whether third-party programs can  
use wireless connections that your device has  
established with other Bluetooth™-enabled  
devices, set the Bluetooth field.  
6. Click the trackwheel.  
7. Click Save.  
To control whether third-party programs can  
make phone calls or access call logs, set the  
Phone field.  
8. Click Reset Now.  
Notes:  
To control whether third-party programs can  
use the GPS position of your device, set the  
Location (GPS) field.  
To expand a folder, click a folder with a plus sign (+)  
beside it. Click Expand.  
To collapse a folder, click a folder with a minus sign (-)  
beside it. Click Collapse.  
To control whether third-party programs can  
access the Internet or your corporate intranet  
96  
 
       
28: Third-party program control  
through your corporation’s network, set the  
Related topics  
Company Network field.  
Set permissions for third-party programs (See page  
96.)  
To control whether third-party programs can  
access the Internet through your service  
Control external connections (See page 96.)  
Control access to personal information (See page 97.)  
Related topics  
Set permissions for third-party programs (See page  
96.)  
Control access to personal  
information  
Control connections with the device (See page 97.)  
Control access to personal information (See page 97.)  
1. In the device options, click Advanced Options.  
2. Click Applications.  
3. Click the trackwheel.  
Control connections with the device  
1. In the device options, click Advanced Options.  
2. Click Applications.  
4. Click Edit Default Permissions.  
5. In the User Data group, set the following fields:  
To control whether third-party programs can  
access email messages, SMS messages, or PIN  
messages, set the Email field.  
3. Click the trackwheel.  
4. Click Edit Default Permissions.  
To control whether third-party programs can  
access personal information management  
(PIM) items, such as tasks, memos, contacts,  
and calendar entries, set the PIM field.  
5. In the Interactions group, set the following fields:  
To control whether third-party programs can  
communicate with other programs on your  
BlackBerry® device, such as the device  
runtime store, persistent store, and global e  
vents, set the Interprocess Communications  
field.  
To control whether third-party programs can  
access the key store, set the Key Store field. If  
you allow third-party programs to access the  
key store, you must type the key store  
password when a third-party program  
attempts to access private contents of the key  
store.  
To control whether third-party programs can  
simulate actions, such as the pressing of a key  
or button on your device, and send those  
simulated actions to the program that you are  
currently using, set the Keystroke Injection  
field.  
access the key store with password caching  
turned on, set the Key Store Medium  
To control whether third-party programs can  
register a filter with the browser to handle  
content from a domain such as a custom-  
encoded document, set the Browser Filters  
field.  
Related topics  
Set permissions for third-party programs (See page  
96.)  
To control whether third-party programs can  
be used by your device as a source for  
Control external connections (See page 96.)  
Control connections with the device (See page 97.)  
customized themes, set the Theme Data field.  
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29  
Bomb destroys the next brick that you hit and  
damages nearby bricks.  
Life gives you an additional life.  
How do I set the speed of the paddle?  
How do I accelerate the paddle?  
Can I change the volume for the game?  
BrickBreaker scoring  
Catching a capsule: 50 points  
Can I submit my scores to the BrickBreaker high score  
web site?  
Shooting a brick with the gun: 50 points  
Hitting a brick with the ball: 10 points  
Shooting a brick with the laser: 5 points  
Damaging a brick with a bomb: 5 points  
How do I check the BrickBreaker high score web site?  
Why are the bricks descending?  
About BrickBreaker  
How do I set the speed of the paddle?  
In the BrickBreaker options, set the Paddle Movement  
Speed field.  
The object of this game is to destroy bricks using a  
paddle and a ball. To move the paddle, roll the  
trackwheel. To release the ball when in catch mode, or  
to shoot the laser or gun, press the Space key.  
During the game, the following capsules fall from the  
bricks that you destroy:  
How do I accelerate the paddle?  
To accelerate the paddle as you roll the trackwheel, in  
the BrickBreaker options, select the Paddle  
Acceleration check box.  
Long makes the paddle longer.  
Slow slows down the speed of the ball.  
Gun enables you to shoot three bullets at the  
bricks. A bullet can destroy unbreakable bricks.  
Can I change the volume for the  
game?  
Laser enables you to shoot unlimited laser beams  
at the bricks.  
Yes. In the BrickBreaker options, set the Volume field.  
Multi puts four balls in play.  
Catch enables you to catch and hold the ball.  
Flip changes the direction of the paddle.  
Wrap enables you to move the paddle beyond the  
edge of the screen.  
 
                     
User Guide  
Can I submit my scores to the  
BrickBreaker high score web site?  
Yes. In the BrickBreaker options, type a user name and  
password. If you beat your previous high score, you can  
submit your name and score to the public high score  
web site. Unsubmitted high scores can be submitted at  
any time. In BrickBreaker, click the trackwheel. Click  
Send High Score.  
How do I check the BrickBreaker high  
score web site?  
In BrickBreaker, click the trackwheel. Click High  
Scores.  
Why are the bricks descending?  
After you hit the ball with your paddle 50 times on any  
level, the bricks descend one space every few seconds.  
100  
 
         
30  
Manage service books  
Receive new service books  
Accept new service books  
Manage service books  
In the device options, click Advanced Options. Click  
Service Book. Click a service book. Click one of the  
following menu items:  
View  
Restore deleted service books  
Delete  
About service books  
Service books determine which services are available  
on your BlackBerry® device. If your device is  
integrated with an account that uses the BlackBerry  
Enterprise Server™, your system administrator can  
send service books to your device that determine  
whether features such as remote address lookup and  
wireless calendar synchronization are available.  
Restore deleted service books  
In the device options, click Advanced Options. Click  
Service Book. Click the trackwheel. Click Undelete.  
Receive new service books  
Service books arrive on your BlackBerry® device in one  
of the following ways:  
over the wireless network from your service  
provider or system administrator  
through the BlackBerry Desktop Software when  
you connect your device to your computer  
Accept new service books  
Service books should be accepted automatically by  
your BlackBerry® device. If a new service book is  
available and it is not accepted automatically, a book  
icon appears in the device status section of the screen.  
To accept the service book manually, in the device  
options, click Advanced Options. Click Service Book.  
Click the new service book. Click Accept.  
 
                       
User Guide  
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32  
Why are some of the features described not available  
on my device?  
A green light indicates that you are in a wireless  
coverage area.  
A red light indicates that a new message has arrived  
and your current profile is set to notify you using the  
LED.  
What software version do I have on my device?  
Why is there a flashing light on my device?  
Can I determine how much memory each database on  
my device is using?  
An amber light indicates that the battery is low.  
A blue light indicates that your device is connected to  
a Bluetooth®-enabled device.  
Why did my settings change?  
Why are some of the features  
described not available on my  
device?  
Depending on your service provider plan or the type of  
account that you are using, some features might not be  
available on your BlackBerry® device. Also, your device  
might not have been provisioned for certain features  
by your system administrator. Contact your system  
administrator or service provider for more information.  
Can I determine how much memory  
each database on my device is using?  
Yes. In the device options, click Status. Click the  
trackwheel. Click Database Sizes. The Database Sizes  
screen displays the number of entries and the amount  
of memory used by each database that is synchronized  
with your BlackBerry® device.  
Why did my settings change?  
Depending on your theme, items that you have set,  
such as hidden icons, font options and the Home  
screen background image might change if you select a  
new theme.  
What software version do I have on  
my device?  
To view BlackBerry® device information such as your  
device type, software version, and copyright  
information, in the device options, click About. To  
return to the device options, press the Escape button  
twice.  
Why is there a flashing light on my  
device?  
The notification LED on the top of your BlackBerry®  
device flashes different colors to indicate various  
states.  
 
                                   
User Guide  
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33  
How do I compose an email or PIN message from the  
To screen?  
Why were some of my messages deleted from the  
device?  
Why can’t I send messages?  
sent to my device?  
available?  
Why does the letter D appear beside sent PIN  
messages?  
though I have created a filter?  
Can I stop a message from being sent?  
Why are some messages already on my device?  
How do I create and use links in messages?  
message?  
device?  
How do I stop messages that are sent from my desktop  
email program from appearing on my device?  
Can I change the default email account that is used  
when I send messages from the main messages list?  
What do the [Disclaimer On] and [Disclaimer Off]  
headers mean?  
How do I show more of a subject line for my  
messages?  
How do I compose an email or PIN  
message from the To screen?  
How do I identify received PIN messages as high  
priority?  
To compose a message from the To screen, click [Use  
Once]. Click Email or PIN. Type an email address or a  
PIN. Click the trackwheel. Click Continue.  
Can I remove the prompt that appears before I delete  
messages?  
To add multiple recipients to your message, click the  
trackwheel. Click Add To, Add Cc, or Add Bcc.  
 
         
User Guide  
Why can’t I send messages?  
Why does the letter D appear beside  
sent PIN messages?  
When a PIN message has been delivered to a  
BlackBerry® device, a D appears beside the check  
mark in a messages list.  
Verify that you are in a wireless coverage area and that  
your BlackBerry® device is connected to the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
If you send a message and you are not in a wireless  
coverage area, the device sends the message when  
you return to a wireless coverage area.  
Can I stop a message from being  
sent?  
Yes, provided that you are not in a wireless coverage  
area or that your BlackBerry® device is not connected  
to the wireless network. If a clock icon appears beside  
the message, delete the message to stop it from being  
sent.  
Why can’t I receive messages?  
Verify that you are in a wireless coverage area and that  
your BlackBerry® device is connected to the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
If you are in a wireless coverage area and your device  
is connected to the wireless network, messages should  
be sent automatically, so you cannot stop the message  
from being sent.  
Verify that email redirection to your device is turned  
on. If you are using the BlackBerry Desktop Software,  
in the Redirector Settings tool, verify that the Redirect  
incoming messages to your handheld check box is  
selected.  
Why are some messages already on  
my device?  
When you first receive your BlackBerry® device and  
every time that you update the BlackBerry Handheld  
Software, several welcome messages appear. These  
messages provide information and tips for using the  
device.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later, in  
the messages options, click Email Settings. Verify that  
the Send Email To Handheld field is set to Yes. If you  
have configured specific folders to redirect email  
screen, verify that the correct folders from which email  
is redirected are selected.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later,  
recent messages might also appear on your device  
when you connect to the wireless network for the first  
time. Contact your system administrator for more  
information.  
Verify that filters, which restrict the email messages  
that are sent to your device, are not enabled.  
See “Manage filters” on page 15 for more information.  
Why is the menu item for sending a  
message not available?  
If you do not have an email address or PIN saved for  
your contact, the option to send a message to that  
contact does not appear. In the address book, add an  
email address or a PIN number for your contact.  
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33: Email and PIN messages — frequently asked questions  
If your device is not enabled for wireless email  
reconciliation, your device must be integrated with an  
account that uses the BlackBerry Desktop Redirector  
or the BlackBerry Enterprise Server™ to file messages.  
You must perform an initial email reconciliation with  
the BlackBerry Desktop Software so that the folders in  
your desktop email program appear on your device.  
See the BlackBerry Desktop Software Online Help for  
more information about configuring email  
How do I create and use links in  
messages?  
Links appear in your messages as underlined text.  
Messages can contain links to various items such as  
phone numbers, web sites, and email addresses. When  
you receive a message that contains a link, click the  
link. In the menu, click the menu items that apply to  
the type of link selected.  
The BlackBerry® device should automatically  
reconciliation manually.  
recognize most linkable items as links. To create a link  
for a PIN, type pin: before typing the PIN number.  
Can I hide sent messages?  
Yes. In the messages options, click General Options.  
Set the Hide Sent Messages field to Yes.  
Why is “More available” appearing at  
the end of my message?  
Long messages are sent to your BlackBerry® device in  
sections. As you read the first section, the next section  
should be sent to your device automatically, if you are  
in a wireless coverage area. However, it might take  
several seconds before your device receives the next  
section.  
Note:  
To view sent messages, in a messages list, click the  
trackwheel. Click View Folder. Click Sent Items. Click  
Select Folder.  
Why can’t I see a new message in a  
messages list even though I received  
notification?  
If email messages are sent to your BlackBerry® device  
from specific desktop email program folders and, in  
the general messages options, you set the Hide Filed  
Messages option to Yes, new messages that are sent  
to your device should be filed automatically, and might  
not appear in a messages list. To view all your  
To send only the first section of long messages to your  
device, in the messages options, click General  
Options. Set the Auto More field to No. The next time  
that you receive a long message, “More available”  
appears at the bottom. To request more of the  
message, click the trackwheel. Click More. To view the  
rest of the message, click More All.  
Can I file messages?  
messages, set the Hide Filed Messages field to No.  
Yes. If you have turned on wireless email reconciliation  
for your BlackBerry® device, any messages that you  
file on your device are also filed in your desktop email  
program.  
Why is there a different icon beside  
some items in a messages list?  
Different icons are used in a messages list to indicate  
message status, saved web pages, call logs, messages  
with attachments, and so on. See the printed  
documentation that accompanied your BlackBerry®  
device for more information about message status  
indicators.  
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If you have turned on wireless email reconciliation,  
messages that you delete in your desktop email  
program are also deleted on your device. Messages  
that you delete on your device are also deleted in your  
desktop email program.  
Why are call logs appearing in a  
messages list?  
When you make or receive a call, the BlackBerry®  
device creates a call log that contains information  
about the call. To stop call logs from appearing in a  
messages list, in the phone options, click Call  
Logging. Set the Show These Call Log Types In  
Message List field to None.  
If you deleted multiple messages using Delete Prior,  
the messages are only deleted from your device.  
How do I change how long messages  
and phone call logs remain in a  
messages list?  
To change the number of days that your BlackBerry®  
device keeps messages and call logs in a messages  
list, in the message options, click General Options.  
Set the Keep Messages field.  
How do I show more of a subject line  
for my messages?  
To show more of the subject line for your messages,  
you can hide the time that the message was received  
and the name of the sender or recipient of the  
message. In the messages options, click General  
Options. Set the Display Time and Display Name  
fields to No.  
Messages that are sent to your device that are older  
than the number of days that you specify in the Keep  
Messages field are deleted from your device. The  
messages can be restored, however, if you set the Keep  
Messages field to a longer period of time. When you  
increase the amount of time in this field, any messages  
that are sent to your device during that period of time  
appear in a messages list.  
How do I identify received PIN  
messages as high priority?  
In the messages options, click General Options. Set  
the Make PIN Messages Level 1 field to Yes.  
Can I remove the prompt that  
appears before I delete messages?  
How do I restrict the types of email  
messages that are sent to my device?  
Yes. In the messages options, click General Options.  
Set the Confirm Delete option to No.  
You can create filters to send only specific email  
messages to your BlackBerry® device.  
See “Create filters” on page 14 for more information.  
To stop messages that do not meet any filter criteria  
from being sent to your device, in the message options,  
click Email Filters. Set the If no filters apply, send  
email to handheld field to No.  
Why were some of my messages  
deleted from the device?  
If your BlackBerry® device memory is full, your device  
deletes the oldest messages from the messages list to  
accommodate new ones. It does not delete saved  
messages.  
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33: Email and PIN messages — frequently asked questions  
How do I create a generic filter?  
How do I make changes to the folders  
on my device?  
You cannot add, edit, or delete folders from your  
BlackBerry® device. To add, edit, or delete a folder,  
change it in your desktop email program and reconcile  
your email messages with your device.  
To create a generic filter, use an asterisk (*) when  
specifying the contacts to which the filter applies. In  
the messages options, click Email Filters. In the From  
field, specify part of the sender's address and use an  
asterisk (*) in place of the remaining part.  
If your device is enabled for wireless email  
reconciliation, changes that you make to the folders in  
your desktop email program should be synchronized  
with your device over the wireless network.  
Why are some messages sent to my  
device even though I have created a  
filter?  
Filters must be enabled before they apply to your  
messages. In the messages options, click Email  
Filters. Verify that the check boxes beside all the  
filters that you want to apply to your messages are  
enabled. Verify that the filters are in the correct order  
so they can be applied to your messages properly.  
If your device is not enabled for wireless email  
reconciliation, reconcile your email manually using the  
BlackBerry Desktop Software. See the BlackBerry  
Desktop Software Intellisync Online Help for more  
information.  
How do I stop email messages from  
being sent to my device?  
If you are using the BlackBerry Desktop Software, in  
the Redirector Settings tool, clear the Redirect  
incoming messages to your handheld check box.  
Why can’t I specify some folders from  
which email messages are  
redirected?  
On the Folder Redirection screen, folders with check  
boxes that have broken borders are not enabled for  
redirection. If your BlackBerry® device is integrated  
with an account that uses BlackBerry Enterprise  
Server™ version 4.0 or later, the folders should be  
enabled automatically after a short period of time. To  
enable all folders manually for redirection, in the  
messages options, click Email Settings. Click the  
trackwheel. Click Folder Redirection. On the Email  
Reconciliation screen, set the Wireless Reconcile field  
to Off. Save your changes. Open the Email  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, in the messages options, click  
Email Settings. Set the Send Email To Handheld field  
to No.  
How do I stop messages that are sent  
from my desktop email program from  
appearing on my device?  
In the messages options, click Email Settings. Click  
the trackwheel. Click Folder Redirection. Clear the  
check box beside the Sent Items folder.  
Reconciliation screen again and set the Wireless  
Reconcile field to On. Save your changes.  
Can I change the default email  
account that is used when I send  
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User Guide  
messages from the main messages  
list?  
Yes. If your BlackBerry® device is integrated with more  
than one email account, you might be able to set  
which email account is used by default when you send  
messages from the main messages list. In the device  
options, click Advanced Options. Click Message  
Services. Set the Messaging (CMIME) field.  
What do the [Disclaimer On] and  
[Disclaimer Off] headers mean?  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server®  
version 4.0 or later, your system administrator might  
have assigned an IT policy to your device that adds a  
disclaimer to your email messages after you send  
them. You cannot edit this disclaimer. The [Disclaimer  
On] and [Disclaimer Off] headers indicate whether or  
not the BlackBerry Enterprise Server adds a disclaimer  
to messages that you send.  
To remove the disclaimer, click the trackwheel. Click  
Remove Disclaimer. To add the disclaimer again, click  
the trackwheel. Click Add Disclaimer.  
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34  
SMS messages — frequently asked questions  
Can I verify that my SMS message  
has reached its recipients?  
Yes. In the device options, click SMS. Set the Delivery  
Reports field to On.  
recipients?  
thread?  
When your SMS message reaches its recipient, a D  
appears beside the check mark in a messages list.  
Contact your service provider to find out whether this  
feature is available on your network.  
Can I remove the prompt that appears before I delete  
messages?  
Why were some of my messages deleted from the  
device?  
How do I display more items in an  
SMS message thread?  
In the device options, click SMS. In the Number Of  
Previous Items field, set the number of SMS messages  
to display.  
on my device?  
What are the Priority and Callback Number fields in  
the SMS options?  
How do I change how long messages and phone call  
logs remain in a messages list?  
Can I hide sent messages?  
Yes. In the messages options, click General Options.  
Set the Hide Sent Messages field to Yes.  
Why can’t I send SMS messages?  
Notes:  
Verify that you are in a wireless coverage area and that  
your BlackBerry® device is connected to the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
If you set the Hide Sent Messages field to Yes, and  
you open an SMS message that is part of a thread, the  
sent messages appear in the thread.  
To view all sent SMS messages, in a messages list, click  
the trackwheel. Click View Folder. Click SMS Outbox.  
Click Select Folder.  
If you send a message and you are not in a wireless  
coverage area, the device sends the message when  
you return to a wireless coverage area.  
If you still cannot send SMS messages, verify that your  
plan supports sending and receiving SMS messages,  
and verify that the destination number uses the format  
your service provider requires. Contact your service  
provider for more information.  
 
                       
User Guide  
Why were some of my messages  
deleted from the device?  
If your BlackBerry® device memory is full, your device  
deletes the oldest messages from the messages list to  
accommodate new ones. It does not delete saved  
messages.  
Why aren’t all the SMS options  
described appearing on my device?  
Depending on your service provider plan, some SMS  
message options might not be available on your  
BlackBerry® device. Contact your service provider for  
more information.  
What are the Priority and Callback Number  
fields in the SMS options?  
The Priority field specifies the priority level for your  
SMS messages.  
The Callback Number field specifies the callback  
number that appears in your SMS messages.  
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35  
MMS messages — frequently asked questions  
Can I send and receive MMS messages?  
If you want your device to communicate with the  
MMSC and receive MMS messages only when you are  
in your home network area, set the Multimedia  
Reception and Automatic Retrieval fields to Home  
Only.  
Can I specify when my device should receive MMS  
messages?  
Can I hide sent messages?  
Can I filter unwanted MMS messages?  
Can I filter unwanted MMS  
messages?  
Yes. In the device options, click MMS. In the Message  
Filtering section, select the Reject Anonymous  
Messages check box or the Reject Advertisements  
check box.  
presentation?  
Can I view the size of my MMS messages before I send  
them?  
How do I change how long messages and phone call  
logs remain in a messages list?  
Can I configure notification for all  
MMS messages?  
Yes. You can set delivery reports, which notify you and  
a sender when an MMS message has been received or  
read. To set delivery reports, in the device options,  
click MMS. In the Notifications section, set the  
notification options.  
Can I send and receive MMS  
messages?  
Yes, if your service provider plan includes MMS  
messages and your BlackBerry® device is provisioned  
for the service. Contact your service provider for more  
information.  
To set whether delivery reports are sent when they are  
requested by a sender, set the Allow Delivery  
Confirmation and Allow Read Confirmation options.  
Can I specify when my device should  
receive MMS messages?  
Yes. In the device options, click MMS. To set when  
your BlackBerry® device communicates with the  
Multimedia Messaging Service Centre (MMSC), set the  
Multimedia Reception field.  
To set whether you request delivery reports when you  
send MMS messages, set the Confirm Delivery and  
Confirm Read options.  
Can I pause, resume, or restart a  
slideshow presentation?  
To set when your BlackBerry device receives MMS  
messages, set the Automatic Retrieval field.  
Yes. In an open message, click the trackwheel. Click  
Pause, Resume, or Restart.  
 
                           
User Guide  
Can I view the size of my MMS  
messages before I send them?  
Yes. In the open message, click the trackwheel. Click  
Options.  
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36  
Can I view file attachments on my device?  
To view document and spreadsheet attachments, your  
device must be integrated with an account that uses  
BlackBerry Enterprise Server™ version 3.6 or later for  
Microsoft® Exchange, BlackBerry Enterprise Server  
version 2.2 or later for IBM® Lotus® Domino®,  
BlackBerry Enterprise Server version 4.0 or later for  
Novell® GroupWise®, or the BlackBerry Internet  
Service™.  
How do I view password-protected file attachments?  
for file attachments?  
How do I change how file attachments are displayed?  
attachments?  
To view .zip, .htm, or .html attachments, your device  
must be integrated with an account that uses  
BlackBerry Enterprise Server version 3.6 Service Pack 1  
or later for Microsoft Exchange, BlackBerry Enterprise  
Server version 2.2 Service Pack 1 or later for IBM Lotus  
Domino, BlackBerry Enterprise Server version 4.0 or  
later for Novell GroupWise, or the BlackBerry Internet  
Service.  
Why can’t I view presentation slides?  
Why is “More available” appearing at the end of my  
file attachment?  
How do I search for text in a file attachment?  
What does skipped content mean?  
Can I view tracked changes in document  
attachments?  
To view image attachments, your device must be  
integrated with an account that uses BlackBerry  
Enterprise Server version 4.0 or later or the BlackBerry  
Internet Service.  
Why do some characters not appear correctly on my  
device?  
Contact your system administrator or service provider  
for more information.  
Can I view file attachments on my  
device?  
Yes, if attachment viewing is enabled for your  
BlackBerry® device. When you receive a message with  
an attachment, click the trackwheel. If Open  
Attachment appears in the menu, you can view  
attachments on your device. If Open Attachment does  
not appear in the menu, your device might not be  
enabled for attachment viewing.  
How do I view password-protected  
file attachments?  
You can only view password-protected .pdf files. If you  
receive a .pdf file that is password-protected, you must  
type the password to view the file. On the attachment  
screen, click the file name. Click Password. Type the  
password. Click the trackwheel.  
 
               
User Guide  
Can I set the amount of memory that  
my device uses for file attachments?  
Why can’t I view presentation slides?  
To view a Microsoft® PowerPoint® presentation in its  
original format, your BlackBerry® device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 4.1 or later.  
Yes. In the open attachment, click the trackwheel.  
Click Options. Set the Cache Size field.  
How do I change how file  
attachments are displayed?  
Why is “More available” appearing at  
the end of my file attachment?  
Open the full content for a file attachment. Click the  
Long attachments are sent to your BlackBerry® device  
in sections. As you read the first section, the next  
section should be sent to your device automatically, if  
you are in a wireless coverage area. However, it might  
take several seconds before your device receives the  
next section.  
trackwheel. Click Options.  
To change the font for your file attachments, set the  
Font Family and Font Size fields.  
In document attachments, to use font sizes that reflect  
those in the original document, set the Reflect  
Original Font Sizes field to Yes.  
To send only the first section of long attachments to  
your device, in the messages options, click General  
Options. Set the Auto More field to No. The next time  
that you receive a long attachment, “More available”  
appears at the bottom. To request more of the file  
attachment, click the trackwheel. Click More. To view  
the rest of the attachment, click More All.  
To show a grid when viewing spreadsheet  
attachments, set the Show Gridlines field to Yes.  
To label spreadsheet columns with letters and label  
spreadsheet rows with numbers, set the Display  
Labels field.  
How do I view cell contents in  
spreadsheet attachments?  
When you select a cell, the contents appear at the top  
of the screen. If the contents are too long to see, click  
the cell. Click View Cell.  
How do I search for text in a file  
attachment?  
In the attachment, click the trackwheel. Click Find.  
Type the text. Click the trackwheel.  
To view the contents of all the cells in a column, click  
the column label at the top of the screen. Click Fit.  
To make the Find feature case sensitive when  
searching, select the Case Sensitive Search check  
box.  
To change the column size for all the columns in a  
spreadsheet, click the unmarked column label in the  
top left corner of the screen. Click a preferred size.  
If you have not retrieved all the text for a file  
attachment, a dialog box appears. To search the  
remaining text in the attachment, click Yes. If the  
search term is found, the content should be retrieved  
automatically.  
To change the default column size for all spreadsheet  
attachments, in the attachment options, set the  
Column Width field to Large.  
To view the text on your BlackBerry® device, verify that  
you are in a wireless coverage area and that your  
device is connected to the wireless network. See the  
printed documentation that accompanied your device  
for more information about wireless coverage levels.  
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36: Attachments — frequently asked questions  
What does skipped content mean?  
The skipped content bar appears in a document  
attachment when more content is available, but it has  
not been retrieved. To retrieve skipped content, click  
the skipped content bar. Click More.  
Can I view tracked changes in  
document attachments?  
Depending on the document type, you might be able  
to view tracked changes. In a document attachment,  
click the trackwheel. Click Show Changes. To hide  
tracked changes, click the trackwheel. Click Hide  
Changes.  
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37  
Can I reconcile email messages over the wireless  
network?  
If your device is integrated with an account that uses  
the BlackBerry Internet Service™, and your service  
provider supports wireless email reconciliation, verify  
that you have turned on wireless email reconciliation  
in the messages options.  
network?  
Can I synchronize PIM items over the  
wireless network?  
Yes. If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, verify that wireless  
Can I reconcile my personal folders?  
synchronization is turned on in the tasks, memo,  
address book, and calendar options.  
Can I empty the deleted messages folder on my  
computer remotely?  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server version 2.1 or later,  
calendar appointments and meetings might be the  
only PIM items that can be synchronized over the  
wireless network. See the BlackBerry Desktop  
Software Online Help for more information about  
setting wireless calendar synchronization.  
Can I determine how much memory each database on  
my device is using?  
Can I reconcile email messages over  
the wireless network?  
You must be in a wireless coverage area and your  
BlackBerry® device must be connected to the wireless  
network for PIM items to synchronize over the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
Yes. If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 3.6 or later for Microsoft® Exchange,  
BlackBerry Enterprise Server version 2.2 or later for  
IBM® Lotus® Domino®, or BlackBerry Enterprise  
Server version 4.0 or later for Novell® GroupWise®,  
verify that wireless email reconciliation is turned on in  
the messages options.  
 
                   
User Guide  
How do I handle conflicts between  
my device and my desktop email  
program?  
A conflict might occur if you edit the same item on  
your BlackBerry® device and in your desktop email  
program before synchronization occurs.  
Why do some characters in my  
desktop calendar not appear  
correctly after synchronization?  
If you create calendar entries on your BlackBerry®  
device that contain special accents or characters, and  
your desktop computer does not support those  
accents or characters, the characters do not appear in  
your desktop calendar correctly. On your desktop  
computer, verify that you have the correct default code  
page set and that you have proper font support  
installed on your computer. See your Microsoft®  
Windows® Online Help for more information about  
setting the default code page for your computer.  
If you turn on wireless email reconciliation, set  
whether the device or desktop email program takes  
precedence when a conflict occurs. In the messages  
options, click Email Reconciliation. Set the On  
Conflicts field. You can set this option for each email  
account that is integrated with your device.  
If you turn on wireless PIM synchronization, the  
information in your desktop email program should  
automatically take precedence over the data on your  
device when a conflict occurs. If you turn off wireless  
PIM synchronization and make changes to a PIM entry  
in your desktop email program and on the device, the  
conflicting information on the device is replaced by  
the information in your desktop email program when  
you turn on wireless PIM synchronization again. If you  
want to select manually how conflicts are handled,  
synchronize your device using the BlackBerry Desktop  
Software before you turn on wireless PIM  
Why are some of my email messages  
not reconciling over the wireless  
network?  
If you are not in a wireless coverage area, your  
messages are not reconciled over the wireless  
network. See the printed documentation that  
accompanied your BlackBerry® device for more  
information about wireless coverage levels.  
If you are in a wireless coverage area and you want to  
initiate email reconciliation from the device, in a  
messages list, click the trackwheel. Click Reconcile  
Now.  
synchronization.  
If you use the BlackBerry Desktop Software to turn on  
wireless calendar synchronization, you can adjust the  
calendar conflict resolution settings in the BlackBerry  
Desktop Software. See the BlackBerry Desktop  
Software Online Help for more information.  
Can I reconcile my personal folders?  
Yes. If you are a Microsoft® Exchange user, and you  
use personal folders, you can reconcile email  
messages with personal folders using the BlackBerry  
Desktop Software. See the BlackBerry Desktop  
Software Online Help for more information.  
Note:  
Even if you have turned on wireless email  
reconciliation on your BlackBerry® device, you must  
use the BlackBerry Desktop Software with personal  
folders.  
122  
 
             
37: Synchronization — frequently asked questions  
Can I empty the deleted messages  
folder on my computer remotely?  
Yes. In the messages options, click Email  
Reconciliation. Click the trackwheel. Click Purge  
Deleted Items. Click Yes.  
To use this feature, your BlackBerry® device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 3.6 or later for Microsoft®  
Exchange and wireless email reconciliation must be  
turned on. Verify that you are in a wireless coverage  
area and that your BlackBerry® device is connected to  
the wireless network. See the printed documentation  
that accompanied your device for more information  
about wireless coverage levels.  
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User Guide  
124  
 
38  
Why can I not make calls?  
Why am I no longer receiving calls?  
Verify that you are in a wireless coverage area and that  
Why am I no longer receiving calls?  
your BlackBerry® device is connected to the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
How do I make calls from the Home screen?  
Can I use the phone when the device or keyboard is  
locked?  
Can I make three-way calls?  
If you still cannot receive calls, verify that call  
forwarding is turned off.  
forwarded?  
How do I make calls from the Home  
screen?  
In the phone options, click General Options. Verify  
that the Dial From Home Screen field is set to Yes.  
You can make calls from the Home screen, but you  
cannot use Home screen shortcuts.  
Can I set the phone to display frequently called  
numbers?  
or keyboard is locked?  
The BlackBerry® device is designed to enable you to  
make emergency calls when your device or keyboard is  
locked.  
How do I stop my device from answering or ending  
calls automatically?  
How do I hide my phone number in the phone?  
See “Make emergency calls” on page 39 for more  
information.  
Why isn’t the ring tone being played the number of  
times that I have set?  
If your device is integrated with a corporate email  
account, you might be able to make other phone calls  
when your device is locked. Contact your system  
administrator for more information.  
Why can I not make calls?  
Verify that you are in a wireless coverage area and that  
your BlackBerry® device is connected to the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
If you receive a call when the keyboard is locked, the  
keyboard unlocks when you answer the call.  
 
                     
User Guide  
If you receive a call when the device is password  
locked, you can answer the call, but your device  
remains password locked during the call. You can  
perform regular phone actions, such as mute. When  
you end the call, the device remains password locked.  
Can I set the phone to display  
frequently called numbers?  
Yes. You can set the phone to display a list of  
frequently or recently called numbers instead of call  
logs. In the phone options, click General Options. Set  
the Phone List View field.  
Can I make three-way calls?  
Yes, if you subscribe to a three-way call service.  
Contact your service provider for more information.  
How do I stop my device from  
answering or ending calls  
automatically?  
If you use a holster with your BlackBerry® device, you  
can set how calls are handled when you insert or  
remove your device from the holster  
Can I use call forwarding?  
Yes, if your service provider plan includes call  
forwarding and your BlackBerry® device is provisioned  
for the service. Contact your service provider for more  
information.  
To stop your device from answering calls automatically  
when you remove it from the holster, in the phone  
options, click General Options. Set the Auto Answer  
Calls field to No.  
How do I edit the phone number to  
which my calls are forwarded?  
To edit a call forwarding phone number that you have  
added, delete the current phone number and type a  
new phone number.  
To stop your device from ending calls automatically  
when you insert it in the holster, in the phone options,  
click General Options. Set the Auto End Calls field to  
No.  
How do I hide my phone number in  
the phone?  
In the phone options, click General Options. Set the  
Show “My Number” field to No.  
Can I use a TTY device with my  
device?  
Yes, if your service provider supports TTY devices. The  
TTY device must operate at 45.45 bits per second, and  
you must insert the TTY device connector into your  
BlackBerry® device headset jack. If you use an RJ-11  
connector, you must use an adapter to connect the  
TTY device to your device.  
TTY is only available on some BlackBerry devices.  
Can I hide my device phone number  
from a contact when making a call?  
Yes, if your service provider supports the restricted  
display of phone numbers. In the phone options, click  
General Options. Set the Restrict My Identity field to  
Yes.  
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39  
Browser — frequently asked questions  
Why are there no browsers available  
on my device?  
Can I use the BlackBerry Browser?  
Verify that you are in a wireless coverage area and that  
your BlackBerry® device is connected to the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
How do I change my browser settings?  
How do I change the type of content that the browser  
accepts?  
Depending on your service provider or your theme, the  
location and name for your device browsers might  
change.  
pages?  
device?  
Can I use the BlackBerry Browser?  
Yes, if your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 3.5 or later for Microsoft® Exchange,  
BlackBerry Enterprise Server version 2.2 or later for  
IBM® Lotus® Domino®, or BlackBerry Enterprise  
Server version 4.0 or later for Novell® GroupWise®.  
Contact your system administrator for more  
information about the BlackBerry Browser.  
when I’m adding a bookmark?  
Can I be prompted before scripts are run on my  
device?  
How do I change my browser  
settings?  
In the browser, click the trackwheel. Click Options.  
Various settings are available on the Browser  
Configuration, General Properties, and Cache  
Operations screens.  
link in an open message?  
On my browser home page, when I hold the Escape  
button, the program closes. Can I change this?  
How do I set WAP Browser security options?  
Note:  
How do I set BlackBerry Browser security options?  
You might be restricted from changing your  
BlackBerry® device browser settings. Contact your  
system administrator for more information.  
 
               
User Guide  
How do I change the browser home  
page?  
In the browser options, click Browser Configuration.  
In the Home Page Address field, change the web  
page address. Save the changes.  
What is the Available Offline check  
box that appears when I’m adding a  
bookmark?  
If you select the Available Offline check box, you can  
view a web page when your BlackBerry® device is not  
connected to the wireless network or when you are  
outside a wireless coverage area. When you view the  
web page offline, it displays the information that was  
current when you last viewed the bookmark online. To  
change this check box, you must create the bookmark  
again.  
Depending on your service provider, you might not be  
able to change your home page.  
How do I change the type of content  
that the browser accepts?  
In the browser options, click Browser Configuration.  
Set the Content Mode field. Save the changes.  
Can I view web pages that contain  
JavaScript or animated graphics?  
Yes. Use the BlackBerry® Browser to view HTML web  
pages that contain JavaScript™ or animated graphics.  
Can I override the character set  
encoding of web pages?  
Yes. On a web page, click the trackwheel. Click Set  
Encoding. Clear the Auto mode check box. Set the  
Default Charset field. Click OK. The browser uses the  
default character set to display all web pages.  
To view web pages that contain JavaScript, in the  
browser options, click Browser Configuration. Select  
the Support JavaScript check box. Save the changes.  
To view animated graphics, in the browser options,  
click General Properties. Set the Repeat Animations  
field. Save the changes.  
How do I select images and text on a  
web page?  
To view web pages that contain JavaScript or animated  
graphics using the BlackBerry Browser, your  
BlackBerry device must be integrated with an email  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later. Contact your system administrator  
for more information.  
To select text and images that are not links, on a web  
page, click the trackwheel. Click Select Mode. In  
select mode, you can scroll through content one line at  
a time and select images. To switch your browser back  
to view mode, click the trackwheel. Click View Mode.  
In view mode, you can scroll through web page content  
quickly and the cursor only selects links.  
Note:  
The BlackBerry Browser does not support some style  
sheets or dynamic HTML.  
Why did a web page form not submit?  
Verify that you are in a wireless coverage area and that  
your BlackBerry® device is connected to the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
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39: Browser — frequently asked questions  
Can I be prompted before scripts are  
run on my device?  
Yes. In the browser options, click General Properties.  
Select the Prompt Before Running WML Scripts  
check box. You are prompted before browser scripts  
are run.  
On my browser home page, when I  
hold the Escape button, the program  
closes. Can I change this?  
Yes. In the browser options, click General Properties.  
Select the Prompt Before Closing Browser On Escape  
check box. A dialog box appears before the browser  
closes.  
With multiple browsers on my device,  
how do I connect a browser with a  
Home screen shortcut key?  
In the device options, click Advanced Options. Click  
Browser. In the W hotkey configuration field, select  
which WAP Browser opens when you press the W key  
on the Home screen. In the B hotkey configuration  
field, select which BlackBerry Browser opens when you  
press the B key on the Home screen.  
How do I set WAP Browser security  
options?  
To set WAP Browser security, in the device options,  
click Security Options. Click WTLS (Wireless  
Transport Layer Security). In the Encryption  
Strength field, set the encryption level for connecting  
to your WAP gateway. In the Prompt For Server Trust  
field, set whether a dialog box appears when the  
BlackBerry® device cannot authenticate a WTLS  
connection automatically.  
You can only change these fields if you have multiple  
browsers for the same browser type on your device.  
Also, the shortcut keys are only available on the Home  
screen if, in the general phone options, the Dial From  
Home Screen field is set to No.  
How do I set BlackBerry Browser  
security options?  
You can apply Transport Layer Security (TLS) to the  
connection between the BlackBerry Enterprise  
Server™ and a web server, or to the connection  
between your BlackBerry® device and a web server.  
Note:  
Depending on your theme, a programs list might be  
available. If your theme uses a programs list, shortcuts  
can be used in the programs list, even if the Dial From  
Home Screen field is set to Yes.  
To set BlackBerry Browser security, in the device  
options, click Security Options. Click TLS.  
To apply TLS to the connection between the  
BlackBerry Enterprise Server and a web server, set the  
TLS Default field to Proxy. Set the Allow HTTPS  
Redirections field to Yes.  
How do I change which browser  
opens when I click a link in an open  
message?  
In the device options, click Advanced Options. Click  
Browser. Set the Default browser configuration field.  
Save the changes.  
To apply TLS to the entire connection between your  
device and a web server, set the TLS Default field to  
Handheld. Set the fields in the General, Server  
Authentication, and Client Authentication sections.  
To set the algorithm type, the encryption strength, and  
whether only key algorithms that are approved by  
Federal Information Processing Standards (FIPS) are  
supported, set the fields in the General section.  
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User Guide  
To set whether you are prompted about server security  
issues, set the fields in the Server Authentication  
section. If you set a field to No, connections should be  
prevented if a server security issue occurs.  
To set whether you are prompted about client security  
issues, set the fields in the Client Authentication  
section. If you set a field to No, connections should be  
prevented if a client security issue occurs.  
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40  
What are the User 1, User 2, User 3,  
and User 4 fields on the New Address  
screen?  
These fields are custom fields where you can add  
information about your contacts, such as spouse name  
or nickname. You can set up your BlackBerry® Desktop  
Software to synchronize with these custom fields in  
your desktop email program.  
What are the User 1, User 2, User 3, and User 4 fields  
Why does the Add Custom Phone Tune option not  
appear?  
phone tune?  
You can only synchronize the information in a custom  
field with a text field in your desktop email program.  
For example, you cannot add a contact’s birthday in a  
custom field and synchronize it with your desktop  
email program. The birthday field is a date field in your  
desktop email program, not a text field.  
task, or memo?  
Can I remove the prompt that appears before I delete  
contacts, calendar entries, tasks, or memos?  
To change the field name for a custom field, when  
creating or editing a contact, click the trackwheel.  
Click Change Field Name.  
How do I know how many contacts, calendar entries,  
tasks, or memos I have saved?  
See the BlackBerry Desktop Software Online Help for  
more information about synchronizing custom fields  
with fields in your desktop email program.  
How do I add multiple contacts with  
the same name to my contact list?  
In the address book options, set the Allow Duplicate  
Names field to Yes. Save the changes.  
Why does the Add Custom Phone  
Tune option not appear?  
The Add Custom Phone Tune option does not appear  
in the menu if a custom phone tune has already been  
added for the contact. A Calls From profile exception  
appears in the profiles list for contacts with a custom  
phone tune.  
Can I change how my contacts or  
tasks display?  
Yes. In the address book, tasks, or memo options, set  
the Sort By field. Save the changes.  
 
                       
User Guide  
How do I change the volume level for  
the custom phone tune?  
Custom phone tunes are based on the active  
notification profile. When you add a custom phone  
tune from the address book, the volume for the tune  
matches the volume that is set in the active  
notification profile. To create a custom phone tune  
with a different volume level, in the profiles list, create  
an exception that is based on a profile that is different  
from the active profile.  
Can I clear all the categories that  
apply to a contact, task, or memo?  
Yes. When editing the contact, task, or memo, click the  
trackwheel. Click Categories. Click the trackwheel.  
Click Clear Selection. Save the changes.  
Can I remove the prompt that  
appears before I delete contacts,  
calendar entries, tasks, or memos?  
Yes. In the address book, calendar, tasks, or memo  
options, set the Confirm Delete option to No. Save the  
changes.  
How do I know how many contacts,  
calendar entries, tasks, or memos I  
have saved?  
In the address book, calendar, tasks, or memo options,  
the Number of Entries field displays how many  
contacts, calendar entries, tasks, or memos are saved.  
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41  
Can I synchronize PIM items over the wireless  
network?  
How do I expand the number of hours  
that are shown in the calendar?  
In the calendar options, set the Start Of Day and End  
Of Day fields. Save the changes.  
How do I change the day of the week  
that displays first when viewing the  
calendar in Week view?  
first when viewing the calendar in Week view?  
In the calendar options, set the First Day Of Week  
field. Save the changes.  
How do I change how long appointments remain in  
How do I scroll through the calendar  
tasks, or memos I have saved?  
In Day view, roll the trackwheel to move through the  
hours in a day. Roll the trackwheel to the top of the  
screen to select a day in the navigation bar. Click the  
trackwheel to view the selected day. Hold the Alt key  
and roll the trackwheel to move from one day to the  
next.  
reminders?  
What is dismissed if I click Dismiss All in a reminder?  
Can I show tasks in the device calendar?  
In Week view, roll the trackwheel to move vertically  
through the hours in a day. Hold the Alt key and roll  
the trackwheel to move horizontally through the days  
of the week.  
Why do some characters in my desktop calendar not  
appear correctly after synchronization?  
In Month view, roll the trackwheel to move horizontally  
through the days of the month. Hold Alt and roll the  
trackwheel to move vertically between weeks.  
Are there any restrictions for using  
the calendar with Lotus Notes?  
Yes. If you are an IBM® Lotus Notes® user, you cannot  
create appointments that span multiple days. Also, you  
can only edit the Subject, Location, Reminder, and  
Notes fields and the Mark as Private check box when  
editing a recurring appointment or meeting. When  
editing a recurring meeting that you created, you can  
also edit the meeting participants.  
In Agenda view, roll the trackwheel to move through  
the appointments. Hold the Alt key and roll the  
trackwheel to move through days.  
 
                       
User Guide  
How do I change how long  
appointments remain in the device  
calendar?  
To change the number of days that your BlackBerry®  
device keeps appointments in the calendar, in the  
calendar options, set the Keep Appointments field.  
Appointments in your device calendar that are older  
than the number of days that you specify in the Keep  
Appointments field are deleted from your device. The  
appointments can be restored, however, if you set the  
Keep Appointments field to a longer period of time.  
When you increase the amount of time in this field, any  
appointments in your calendar during that period of  
time appear in your device calendar.  
Can I set a snooze time for task and  
calendar reminders?  
Yes. In the tasks or calendar options, set the Snooze  
field.  
What is dismissed if I click Dismiss All  
in a reminder?  
If Dismiss All appears in a task or calendar reminder,  
more than one task or calendar reminder is available.  
If you click Dismiss All, the current reminder and all  
other reminders of that type are dismissed.  
Can I show tasks in the device  
calendar?  
Yes. In the calendar options, set the Show Tasks field  
to Yes. Save the changes.  
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42  
See the BlackBerry Desktop Software Online Help for  
more information about connecting your device to  
your computer using a Bluetooth wireless connection.  
computer?  
How do I know when my Bluetooth  
radio is on?  
Bluetooth® icons appear on the Home screen if your  
Bluetooth radio is on or if you are connected with  
another Bluetooth-enabled device.  
What if I can’t type a passkey on the Bluetooth-  
not appear?  
See the printed documentation that accompanied your  
device for more information about Bluetooth icons.  
Can I connect to Bluetooth-enabled devices without  
being prompted?  
Can I prevent Bluetooth-enabled devices from  
discovering my device when it is within range?  
What if I can’t type a passkey on the  
Bluetooth-enabled device that I want  
to pair with?  
If the Bluetooth®-enabled device with which you are  
pairing has no screen where you can type a passkey,  
the passkey might be hard-coded. Try typing 0000 in  
the Enter passkey for <device name> field on your  
BlackBerry® device to pair with the new Bluetooth-  
enabled device.  
How do I connect my BlackBerry  
device with another Bluetooth-  
enabled device?  
Verify that your Bluetooth® radio is turned on and that  
your BlackBerry® device is paired with a Bluetooth-  
enabled device.  
In the list of paired Bluetooth-enabled devices, click a  
device. Click Connect.  
Why does my list of paired Bluetooth-  
Verify that your Bluetooth® radio is turned on and that  
you have added Bluetooth-enabled devices to the  
paired Bluetooth-enabled devices list on your  
BlackBerry® device.  
How do I connect my BlackBerry  
device with my computer?  
Verify that your Bluetooth® radio is turned on and that  
your BlackBerry® device is paired with your computer.  
See “Pair with another Bluetooth-enabled device” on  
page 71 for more information.  
In the list of paired Bluetooth-enabled devices, click  
your computer. Click Connect.  
 
                         
User Guide  
Can I connect to Bluetooth-enabled  
devices without being prompted?  
You can only connect to a Bluetooth®-enabled device  
without being prompted if the Bluetooth-enabled  
device is paired with your BlackBerry® device. In the  
paired Bluetooth-enabled devices list, click a paired  
Bluetooth-enabled device. Click Device Properties.  
Set the Trusted field to Yes.  
Can I prevent Bluetooth-enabled  
devices from discovering my device  
when it is within range?  
Yes. In the Bluetooth® paired devices list, click the  
trackwheel. Click Options. Set the Discoverable field  
to No.  
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43  
appear when I restart my device?  
How do I prevent passwords from  
accidentally being copied to the  
clipboard?  
How do I restore my device after clearing it?  
In the password keeper options, set the Allow  
Clipboard Copy field to False.  
Can I regenerate encryption keys  
from my device?  
device options?  
If your BlackBerry® device is integrated with an  
How do I specify the criteria for random passwords  
that are generated in the password keeper?  
account that uses BlackBerry Enterprise Server version  
4.0 or later, you can regenerate encryption keys from  
the device.  
How do I prevent passwords from appearing on the  
screen in the password keeper?  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server version 3.6 or earlier for  
Microsoft® Exchange, BlackBerry Enterprise Server  
version 2.2 or earlier for IBM® Lotus® Domino®, or if  
you use the BlackBerry Desktop Redirector to forward  
messages to your device, update the encryption keys  
using the BlackBerry Desktop Software. See the  
BlackBerry Desktop Software Online Help for more  
information.  
Why does the Verifying Security  
Software dialog box appear when I  
restart my device?  
When this dialog box appears, the BlackBerry® device  
is verifying that all security software is implemented  
properly on your device. The tests are designed to run  
automatically when your device restarts.  
Why do additional security features  
appear in the device options?  
How do I restore my device after  
clearing it?  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, contact your system administrator  
to initiate enterprise activation.  
Additional security options such as Certificate Servers,  
Certificates, Key Stores, S/MIME, and Memory  
Cleaning might be available. You can use these  
options with the Secure Multipurpose Internet Mail  
Extensions (S/MIME) Support Package. See the S/  
MIME Support Package User Guide Supplement for  
more information.  
If you are using the BlackBerry Desktop Software,  
restore device data and services using the Backup and  
Restore tool. See the BlackBerry Desktop Software  
Online Help for more information.  
 
                               
User Guide  
How do I specify the criteria for  
random passwords that are  
generated in the password keeper?  
In the password keeper options, set the password  
length and specify whether randomly generated  
passwords must contain letters, numbers, or symbols.  
How do I prevent passwords from  
appearing on the screen in the  
password keeper?  
In the password keeper options, set the Show  
Password field to False.  
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44  
Typing shortcuts  
To show a hidden icon on the Home screen, hold the  
Alt key and click the trackwheel. Click Show All. Hold  
the Alt key and click a crossed-out icon. Click Hide  
Application.  
To switch to another program, hold the Alt key and  
press the Escape button. Continue to hold the Alt key  
and select a program. Release the Alt key to switch to  
that program.  
To switch the input language, hold the Alt key and  
press the Enter key. Continue to hold the Alt key and  
select a language. Release the Alt key to switch to that  
language.  
Phone shortcuts  
Browser shortcuts  
To switch back to your original input language, press  
the Alt key + the Enter key.  
Calendar shortcuts  
Calculator shortcuts  
To use shortcut keys to open a program from the Home  
screen, open the phone options. Click General  
Options. Change the Dial From Home Screen field to  
No. The shortcut keys are underlined on the Home  
screen. You can use these keys, but you cannot make  
calls from this screen.  
Home screen shortcuts  
To return to the Home screen from any other screen,  
press the End key.  
To lock the device, set a password. Click Lock.  
Notes:  
To lock the keyboard, on the Home screen, click  
Keyboard Lock. To unlock the keyboard, double-click  
the trackwheel.  
You cannot hide the Options and Turn Wireless On/  
Turn Wireless Off icons.  
Depending on your theme, you might be able to move  
programs and hide programs only through the  
programs list. See “Organize the programs list” on  
page 81 for more information.  
To move an icon on the Home screen, select the icon.  
Hold the Alt key and click the trackwheel. Click Move  
Application. Roll the trackwheel to move the icon.  
Click the trackwheel.  
If your theme uses a programs list, you can use  
shortcuts in the programs list, even if the Dial From  
Home Screen field is set to Yes.  
To hide an icon on the Home screen, select the icon.  
Hold the Alt key and click the trackwheel. Click Hide  
Application.  
 
               
User Guide  
To copy the selected text, press the Alt key and click  
the trackwheel.  
Options and fields shortcuts  
To select a check box, press the Space key. To clear a  
check box, press the Space key again.  
To paste the selected text, press the Shift key and click  
the trackwheel.  
To change an option field, hold the Alt key. Click a  
value.  
To move to an item in a list or menu, type the first  
letter of the item.  
To clear a field, click the trackwheel. Click Clear Field.  
Navigating screens shortcuts  
To move the cursor, roll the trackwheel.  
To move the cursor in a different direction, hold the Alt  
key and roll the trackwheel.  
To exit a screen or dialog box, press the Escape button.  
To click an icon or menu item, roll the trackwheel to  
select the item. Click the trackwheel.  
To select multiple items or characters, hold the Shift  
key and roll the trackwheel.  
To page up or down in a list, hold the Alt key and roll  
the trackwheel.  
To move to the top of a screen, press T.  
To move to the bottom of a screen, press B.  
To move down a screen, press the Space key.  
To move up a screen, press the Shift key + the Space  
key.  
To move to the next item, press N.  
To move to the previous item, press P.  
To delete a selected item, press the Backspace/Delete  
key.  
Editing text shortcuts  
To select a line of text, press the Shift key and roll the  
trackwheel.  
To select text character by character, hold the Shift  
key and roll the trackwheel.  
To cut the selected text, press the Shift key + the  
Backspace/Delete key.  
140  
 
             
45  
Legal notice  
© 2006 Research In Motion Limited. All rights  
reserved. The BlackBerry and RIM families of related  
marks, images and symbols are the exclusive  
properties and trademarks of Research In Motion  
Limited. RIM, Research In Motion, 'Always On, Always  
Connected' and BlackBerry are registered with the  
U.S. Patent and Trademark Office and may be pending  
or registered in other countries.  
The handheld and/or associated software are  
protected by copyright, international treaties and  
various patents, including one or more of the following  
U.S. patents: 6,278,442; 6,271,605; 6,219,694;  
6,075,470; 6,073,318; D445,428; D433,460; D416,256.  
Other patents are registered or pending in various  
countries around the world. Visit www.rim.com/  
patents.shtml for a current listing of applicable  
patents.  
The Bluetooth word mark and logos are owned by the  
Bluetooth SIG, Inc. and any use of such marks by  
Research In Motion Limited is under license. IBM,  
Lotus, Domino, and Lotus Notes are either registered  
trademarks or trademarks of International Business  
Machines Corporation in the United States, other  
countries, or both. JavaScript is a trademark of Sun  
Microsystems, Inc. in the United States and other  
countries. Microsoft, Outlook, PowerPoint, and  
Windows are either registered trademarks or  
trademarks of Microsoft Corporation in the United  
States and/or other countries. Novell and GroupWise  
are either registered trademarks or trademarks of  
Novell, Inc. in the United States and other countries.  
vCard and vCalendar are either registered trademarks  
or trademarks of the Internet Mail Consortium.  
This document is provided “as is” and Research In  
Motion Limited (RIM) assumes no responsibility for  
any typographical, technical, or other inaccuracies in  
this document. RIM reserves the right to periodically  
change information that is contained in this  
document; however, RIM makes no commitment to  
provide any such changes, updates, enhancements, or  
other additions to this document to you in a timely  
manner or at all. RIM MAKES NO REPRESENTATIONS,  
WARRANTIES, CONDITIONS, OR COVENANTS,  
EITHER EXPRESS OR IMPLIED (INCLUDING  
WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED  
WARRANTIES OR CONDITIONS OF FITNESS FOR A  
PARTICULAR PURPOSE, NON-INFRINGEMENT,  
MERCHANTABILITY, DURABILITY, TITLE, OR RELATED  
TO THE PERFORMANCE OR NON-PERFORMANCE  
OF ANY SOFTWARE REFERENCED HEREIN OR  
PERFORMANCE OF ANY SERVICES REFERENCED  
HEREIN). IN CONNECTION WITH YOUR USE OF THIS  
DOCUMENTATION, NEITHER RIM NOR ITS  
All other brands, product names, company names,  
trademarks and service marks are the properties of  
their respective owners.  
AFFILIATED COMPANIES AND THEIR RESPECTIVE  
DIRECTORS, OFFICERS, EMPLOYEES, OR  
CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY  
DAMAGES WHATSOEVER BE THEY DIRECT,  
ECONOMIC, COMMERCIAL, SPECIAL,  
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR  
 
     
User Guide  
INDIRECT DAMAGES, EVEN IF RIM HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,  
INCLUDING WITHOUT LIMITATION, LOSS OF  
BUSINESS REVENUE OR EARNINGS, LOST DATA,  
DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A  
FAILURE TO REALIZE EXPECTED SAVINGS.  
You are solely responsible for the selection,  
implementation, and performance of any third-party  
applications that you use with the handheld or  
desktop software. Research In Motion does not in any  
way endorse or guarantee the security, compatibility,  
performance, or trustworthiness of any third-party  
application and shall have no liability to you or any  
third-party for issues arising from such third-party  
applications.  
Licensed by QUALCOMM Incorporated under one or  
more of the following United States Patents and/or  
their counterparts in other nations:  
4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501,  
5,506,865, 5,109,390, 5,511,073, 5,228,054, 5,535,239,  
5,267,261, 5,544,196, 5,267,262, 5,568,483, 5,337,338,  
5,600,754, 5,414,796, 5,657,420, 5,416,797, 5,659,569,  
5,710,784, 5,778,338  
142  
 
image, 50  
link, 50  
web page, 50  
A
frequently asked questions, 67  
notification, 67  
reminders and power off, 85  
setting, 67  
silencing, 67  
snooze, 67  
turning off, 67  
volume, 67  
accepting  
meeting invitations, 61  
service books, 101  
adding  
auto signature, 13  
call forwarding number, 44  
call notes, 44  
weekend notification, 67  
contacts, 55  
contacts from attachments, 29  
contacts from remote address book search results, 57  
contacts to email messages, 12  
contacts to PIN messages, 12  
contacts to profile exceptions, 76  
contacts to SMS messages, 20  
custom phone tunes, 56  
display language, 83  
changing, 60  
deleting, 61  
number of, 132  
opening, 60  
recurring, 59  
scheduling, 59  
scheduling quickly, 60  
about, 40  
privacy, 40  
turning on, 40  
attachments  
meeting invitees, 61  
members to mailing lists, 56  
multiple contacts to filters, 14  
paired Bluetooth-enabled devices, 71  
pauses and waits, 57  
programs, 53  
ring tones, 53  
adding contacts from, 29  
MMS messages, 21  
opening, 27  
See also creating  
address book  
custom fields, 131  
managing remote search results, 57  
searching remote, 57  
sharing with Bluetooth-enabled device, 72  
updating contacts from attachments, 29  
See also contacts  
shortcuts, 29  
updating contacts from, 29  
See also file attachments; address book  
attachments; images  
auto signature  
about, 13  
adding, 13  
automatic backlighting  
turning off, 79  
automatic volume control  
about, 44  
address book attachments  
about, 27, 29  
adding, 12  
opening, 29  
addresses  
 
 
setting, 44  
AutoText  
about, 35  
adding folders, 52  
available offline, 128  
changing, 51  
creating entries, 35  
deleting entries, 35  
editing entries, 35  
creating, 51  
example, 35  
deleting, 51  
inserting macros, 36  
specified case and smartcase, 35  
turning off for SMS messages, 36  
using, 35  
moving, 52  
organizing, 52  
renaming folders, 52  
BrickBreaker  
available features, 105  
checking high score site, 100  
object, 99  
paddle speed, 99  
playing, 99  
scoring, 99  
submitting scores, 100  
volume, 99  
B
backlight  
adjusting brightness, 80  
configuring, 79  
browser  
about, 49  
turning off automatic adjustment, 79  
changing content type, 128  
changing home page, 128  
clearing cache, 52  
closing, 50  
controlling scripts, 129  
frequently asked questions, 127  
hiding, 50  
home page, 50  
JavaScript support, 128  
navigating, 49  
backup  
about, 33  
type of device data backed up, 33  
battery  
about, 85  
extending life, 85  
about, 71  
about pairings, 71  
receiving content from web applications, 53  
requirements for using, 127  
selecting content, 49, 128  
sending images, 50  
sending links, 50  
sending web page addresses, 51  
shortcuts, 52  
accessing address book, 72  
adding paired devices, 71  
connecting with another Bluetooth-enabled device,  
135  
connecting with your computer, 135  
discoverable, 72  
editing paired device name, 72  
encryption, 72  
frequently asked questions, 135  
paired devices list, 135  
phone, 72  
radio, 71  
radio icon, 135  
removing paired devices, 72  
setting BlackBerry device name, 72  
trusted device, 72, 136  
viewing content, 49, 128  
viewing files in, 51  
viewing history, 50  
viewing images, 50  
See also web pages  
browser push  
about, 53  
notification options, 54  
turning on, 54  
144  
 
setting, 43  
using, 43  
C
converting measurements, 69  
copying calculation, 69  
memory, 69  
alternating between, 42  
answering, 42  
automatic volume control, 44  
default volume, 46  
dialing using letters, 42  
emergency, 39  
emergency callback mode, 41  
ending, 39, 42  
ignoring, 42  
logging, 43  
making, 39  
making from Home screen, 125  
making three-way, 43  
making using speed dial, 41  
muting, 42  
resetting timers, 46  
setting notification for, 75  
smart dialing, 45  
shortcuts, 69  
calendar  
about, 59  
changing default reminder length, 60  
changing first day of week, 133  
changing views, 59  
default view, 59  
dismissing all reminders, 134  
expanding hours shown, 133  
frequently asked questions, 133  
navigating, 133  
reminders and power off, 85  
restrictions for Lotus Notes users, 133  
scheduling appointments, 59  
scheduling appointments quickly, 60  
scheduling meetings, 60  
setting notification for, 75  
shortcuts, 61  
TTY, 45  
using Bluetooth during, 72  
using speakerphone, 42  
voice privacy, 46  
showing tasks in, 134  
snooze, 134  
synchronizing, 31  
See also phone  
today, 59  
about, 56  
applying, 57  
clearing all, 132  
creating, 56  
deleting, 57  
sorting contacts by, 57  
sorting memos by, 57  
sorting tasks by, 57  
vCalendar attachments, 22  
viewing agenda, 59  
viewing day, 59  
viewing month, 59  
viewing next or previous, 59  
viewing specific date, 59  
viewing week, 59  
adding forward number, 44  
changing forward number, 126  
deleting forward number, 44  
requirements for using, 126  
setting, 44  
appointments, 60  
bookmarks, 51  
browser content type, 128  
browser home page, 128  
calendar views, 59  
contacts in profile exceptions, 76  
custom fields, 131  
default calendar reminders, 60  
device password, 89  
email message recipients, 12  
call logs  
about, 43  
adding notes, 44  
deleting notes, 44  
editing notes, 44  
forwarding notes, 44  
145  
 
email messages, 12  
about, 90  
turning on, 91  
content protection  
about, 90  
first day of week in calendar, 133  
mailing list members, 56  
meeting invitees, 61  
meetings, 60  
message status, 13  
turning on, 90  
password keeper password, 92  
PIN messages, 12  
Convenience keys  
about, 80  
sent messages, 12  
setting, 80  
task status, 63  
converting measurements, 69  
volume for custom phone tunes, 132  
See also editing; setting  
checking voice mail, 41  
clearing  
calculation, 69  
password keeper passwords, 92  
text, 36  
all categories, 132  
browser cache, 52  
device data, 92  
coverage  
fields, 140  
frequently asked questions, 87  
selecting network, 87  
creating  
contacts  
AutoText entries, 35  
bookmarks, 51  
categories, 56  
adding, 55  
adding custom phone tunes, 56  
adding to email messages, 12  
adding to PIN messages, 12  
adding to SMS messages, 20  
allowing duplicate, 131  
applying categories, 57  
assigning speed dial, 43  
calling, 39  
changing in profile exceptions, 76  
clearing all categories, 132  
creating categories, 56  
deleting, 55  
email messages, 11  
filters, 14  
filters quickly, 15  
generic filters, 111  
links, 109  
mailing lists, 55  
MMS messages, 21  
PIN messages, 17  
profile exceptions, 76  
profiles, 75  
random passwords, 91  
SMS messages, 19  
tasks, 63  
deleting categories, 57  
editing, 55  
See also adding  
frequently asked questions, 131  
managing remote search results, 57  
number of, 132  
searching in remote address book, 57  
sorting, 131  
sorting by category, 57  
synchronizing, 31  
vCard attachments, 22  
viewing, 55  
changing symbol, 37  
cursor speed, setting, 36  
custom fields, 131  
custom notification, See profile exceptions; custom  
phone tunes  
custom phone tunes  
about, 56  
adding, 56  
See also address book  
mute, 77  
146  
 
volume, 132  
for SMS messages, 113  
add out-of-office reply from device, 14  
conflicts, 122  
See also profile exceptions; custom notification  
device  
activating over wireless network, 9  
backing up data, 33  
changing folders on, 111  
resetting, 86  
restoring, 33  
silencing, 77  
turning off automatically, 85  
turning on automatically, 85  
turning on screen, 79  
unlocking, 90  
D
default  
length of calendar reminder, 60  
profiles, 75  
deleting  
appointments, 61  
AutoText entries, 35  
bookmarks, 51  
call forwarding number, 44  
call notes, 44  
categories, 57  
backed up during wireless backup, 33  
clearing, 92  
reducing size, 91  
restoring, 137  
contacts, 55  
downloaded ring tones, 75  
email messages, 12  
filters, 15  
images, 51  
mailing lists, 55  
about, 89  
changing, 89  
setting, 89  
turning off, 90  
meetings, 61  
memos, 65  
dialing  
adding pause, 57  
adding wait, 57  
using letters, 42  
MMS messages, 22  
multiple messages, 13  
original text from reply, 12  
over the wireless network, 31  
password keeper passwords, 92  
PIN messages, 17  
prior messages, 13  
profile exceptions, 76  
profiles, 75  
remote address book search results, 57  
saved searches, 25  
service books, 101  
SMS messages, 20  
speed dial numbers, 43  
tasks, 63  
See also calls; phone  
disconnecting, from wireless network, 87  
dismissing all  
calendar reminders, 134  
task reminders, 134  
display  
language, 83  
options, 79  
downloading  
frequently asked questions, 54  
images, 80  
previewing ring tones, 54  
programs, 53  
ring tones, 53  
themes, 81  
third-party programs, 53  
using email reconciliation, 31  
See also removing  
delivery confirmation  
for PIN messages, 108  
themes, 81  
draft messages, saving, 12  
147  
 
requirements for using, 121  
with personal folders, 122  
email redirection  
frequently asked questions, 108  
redirecting from folders, 15, 111  
callback mode, 41  
making calls, 39  
emptying deleted items folder, 123  
E
editing  
AutoText entries, 35  
call notes, 44  
contacts, 55  
filters, 15  
mailing lists, 55  
memos, 65  
paired Bluetooth-enabled device name, 72  
password keeper passwords, 92  
profile exceptions, 76  
profiles, 75  
saved searches, 25  
shortcuts, 140  
about, 91  
regenerating, 91  
requirements for regenerating from device, 137  
ending, calls, 39, 42  
speed dial numbers, 43  
task status, 63  
See also setting; changing  
adding contacts, 12  
adding signature, 13  
changing, 12  
about, 27  
deleting, 12  
filing, 12  
filtering, 110  
changing display of, 118  
frequently asked questions, 117  
memory use for, 118  
forwarding, 12  
navigating, 29  
frequently asked questions, 107  
opening, 11  
redirecting from folders, 15, 111, 122  
replying, 12  
requirements for filing, 109  
resending, 12  
resending automatically, 12  
restricting, 110  
opening, 27  
opening table of contents, 27  
presentation attachments, 29  
receiving more of long attachments, 118  
requirements for viewing, 117  
retrieving embedded content, 27  
searching within, 118  
showing tracked changes, 119  
skipped content, 119  
saving, 12  
saving draft, 12  
saving sent, 13  
sending, 11  
setting importance, 12  
stop from sending, 108  
viewing filed, 13  
supported file formats, 27  
viewing in the browser, 51  
viewing information about, 28  
viewing spreadsheet cells, 118  
See also attachments; address book  
attachments; images  
viewing longer subject line, 110  
See also messages  
email reconciliation  
about, 31  
filing messages, 12, 109  
filters  
about, 14  
adding multiple contacts, 14  
based on sender, 15  
based on subject, 15  
deleted messages, 31  
handling conflicts, 122  
over the wireless network, 31  
creating, 14  
148  
 
creating generic, 111  
creating quickly, 15  
frequently asked questions, 111  
managing, 15  
phone, 125  
profiles, 77  
programs, 54  
security, 137  
order of, 14  
finding  
SMS messages, 113  
synchronization, 121  
tasks, 63  
MMS number, 21  
phone number, 39  
PIN, 17  
SMS number, 19  
software version, 105  
firewall, 95  
folders  
adding for bookmarks, 52  
available for email redirection, 111  
changing, 111  
hiding  
collapsing, 12, 52  
browser, 50  
phone number, 126  
programs, 81, 139  
expanding, 12, 52  
redirecting email messages from, 15, 122  
redirecting sent items, 15  
renaming for bookmarks, 52  
viewing filed email messages, 13  
font, setting, 80  
forwarding  
sent messages, 109  
sent SMS messages, 113  
tracked changes in attachments, 119  
call notes, 44  
calls, 44  
email messages, 12  
MMS messages, 22  
PIN messages, 17  
SMS messages, 20  
alarm, 67  
address, 50  
copying addresses, 50  
deleting, 51  
downloading, 80  
increasing detail in, 28  
navigating, 50  
opening, 51  
panning, 28, 50  
rotating, 28, 50  
saving, 51  
automatic wireless backup, 33  
Bluetooth, 135  
browser, 127  
calendar, 133  
contacts, 131  
downloading, 54  
email messages, 107  
email redirection, 108  
file attachments, 117  
filters, 111  
general, 105  
memos, 65  
selecting, 49, 128  
sending from browser, 50  
showing placeholders on web pages, 50  
viewing in browser, 50  
zooming, 28, 50  
See also file attachments; address book  
attachments; attachments  
MMS messages, 115  
network, 87  
149  
 
User Guide  
creating, 55  
deleting, 55  
deleting members, 56  
editing, 55  
viewing, 55  
importance, setting, 12  
increasing detail in images, 28  
inserting macros in AutoText entries, 36  
invitation, responding to, 61  
viewing members, 56  
J
JavaScript support, 128  
calls, 39  
emergency calls, 39  
three-way calls, 43  
K
key rate, setting, 36  
changing, 60  
changing attendees, 61  
deleting, 61  
L
inviting attendees, 61  
number of, 132  
opening, 60  
language  
adding, 83  
removing, 83  
setting, 83  
recurring, 60  
removing attendees, 61  
requirements for creating, 121  
responding to invitations, 61  
scheduling, 60  
light  
Bluetooth connection indication, 105  
coverage area indication, 105  
flashing, 105  
low battery indication, 105  
changing cache size, 118  
database sizes, 105  
links  
address, 50  
copying addresses, 50  
creating, 109  
creating for PIN, 109  
selecting, 49, 128  
sending from browser, 50  
using, 109  
applying categories, 57  
clearing all categories, 132  
creating categories, 56  
deleting, 65  
deleting categories, 57  
editing, 65  
loading programs, 54  
location-based services  
about, 40  
privacy, 40  
locking  
logging calls, 43  
number of, 132  
sorting by category, 57  
synchronizing, 31  
viewing, 65  
writing, 65  
changing, 12  
deleting, 110, 114  
deleting multiple, 13  
different icons, 109  
filing, 109  
hiding sent, 109  
marking opened, 13  
M
mailing lists  
adding members, 56  
changing members, 56  
150  
 
marking unopened, 13  
opening from different accounts, 11  
preloaded on device, 108  
receiving more of long messages, 109  
resending, 12  
navigating  
searching, 25  
browser, 49  
searching by recipient, 26  
searching by sender, 26  
searching by service, 25  
searching by subject, 26  
sending from different accounts, 11  
sending images in, 50  
sending links in, 50  
sending web page addresses in, 51  
setting notification for, 75  
setting search criteria, 25  
shortcuts, 16  
calendar, 133  
file attachments, 29  
images, 50  
presentations, 29  
shortcuts, 140  
notification  
flashing light, 105  
for browser push, 54  
for MMS messages, 115  
for voice privacy, 46  
setting for programs, 75  
turning off, 77  
stop forwarding, 111  
See also profiles  
about, 21  
attachments, 21  
deleting, 22  
filtering, 115  
finding number, 21  
forwarding, 22  
finding MMS, 21  
frequently asked questions, 115  
image attachments, 22  
notification, 22, 115  
opening, 21  
opening  
address book attachments, 29  
appointments, 60  
options, 115  
email messages, 11  
embedded content in attachments, 27  
file attachments, 27  
images, 51  
presentations, 115  
replying, 22  
retrieving, 21  
saving, 22  
meetings, 60  
sending, 21  
messages from different accounts, 11  
MMS messages, 21  
PIN messages, 11  
SMS messages, 19  
tasks, 63  
sending from browser, 22  
vCalendar attachments, 22  
vCard attachments, 22  
viewing, 21  
viewing size, 116  
See also viewing; showing  
order, of filters, 14  
organizing bookmarks, 52  
out-of-office reply  
about, 14  
See also messages  
moving  
bookmarks, 52  
icons on Home screen, 81, 139  
message filter position, 15  
profile exceptions, 76  
speed dial contacts, 43  
setting, 14  
turning off automatically, 14  
151  
 
User Guide  
TTY, 45  
turning on A-GPS support, 40  
using other programs, 42  
using speed dial, 41  
using when device is locked, 125  
voice mail, 45  
P
password keeper  
volume, 42  
See also calls  
about, 91  
criteria for generating random passwords, 138  
options, 138  
passwords  
changing password keeper password, 92  
copying, 92  
creating random, 91  
criteria for random passwords, 138  
deleting in password keeper, 92  
displaying in password keeper, 138  
editing in password keeper, 92  
preventing copying, 137  
storing, 91  
about, 17  
adding contacts, 12  
changing, 12  
deleting, 17  
forwarding, 17  
frequently asked questions, 107  
opening, 11  
replying, 17  
resending, 12  
resending automatically, 12  
saving, 17  
viewing in password keeper, 92  
See also device password  
pause  
sending, 17  
about, 57  
adding, 57  
setting as high priority, 110  
viewing longer subject line, 110  
See also messages  
phone  
power  
A-GPS support, 40  
about, 85  
turning off, 85  
turning off automatically, 85  
turning on automatically, 85  
presentations  
alternate between calls, 42  
assigning speed dial, 43  
automatic volume control, 44  
Bluetooth, 72  
call waiting, 42  
MMS messages, 115  
navigating, 29  
viewing, 28  
calling corporations, 45  
checking voice mail, 41  
dialing using letters, 42  
emergency callback mode, 41  
finding number, 39  
privacy  
forwarding calls, 44  
frequently asked questions, 125  
hiding phone number, 126  
location-based services, 40  
restricting identity, 126  
setting default country and area codes, 45  
shortcuts, 46  
for calls, 46  
location-based services, 40  
profile exceptions  
about, 76  
adding contacts to, 76  
changing contacts, 76  
smart dialing, 45  
152  
 
creating, 76  
deleting, 76  
removing  
display language, 83  
deleting contacts, 76  
editing, 76  
moving, 76  
turning off, 76  
turning on, 76  
meeting invitees, 61  
paired Bluetooth-enabled devices, 72  
SMS message history, 20  
See also deleting  
replying  
deleting original text, 12  
email messages, 12  
MMS messages, 22  
PIN messages, 17  
profiles  
about, 75  
alarm, 67  
creating, 75  
creating exceptions, 76  
deleting, 75  
editing, 75  
SMS messages, 20  
requirements  
browser, 127  
enabling, 75  
call forwarding, 126  
escalating volume, 77  
frequently asked questions, 77  
See also ring tones  
email reconciliation, 121  
filing messages, 109  
regenerating encryption keys from device, 137  
three-way calls, 126  
programs  
adding, 53  
TTY, 126  
deleting, 53  
downloading, 53  
viewing file attachments, 117  
wireless PIM synchronization, 121  
frequently asked questions, 54  
loading, 54  
email messages, 12  
switching between, 139  
third-party and data transmissions, 95  
viewing details, 53  
pending email messages, 12  
pending PIN messages, 12  
PIN messages, 12  
viewing list, 53  
SMS messages, 20  
resetting  
call timers, 46  
device, 86  
restoring  
R
about, 33  
recalling saved searches, 25  
recipient, searching by, 26  
reducing data size, 91  
refreshing web pages, 50  
registering with the wireless network, 88  
reminders  
deleted service books, 101  
device, 137  
device data, 33  
adding, 53  
deleting, 75  
downloading, 53  
listening, 75  
previewing, 54  
showing, 75  
calendar, 60, 134  
dismissing all, 134  
power off, 85  
tasks, 63, 134  
testing, 75  
See also profiles  
rotating images, 50  
remote address book search, 57  
153  
 
content compression, 90  
content protection, 90  
encryption keys, 91  
firewall settings, 95  
frequently asked questions, 137  
key stores, 137  
locking device, 90  
memory cleaning, 137  
password keeper, 91  
regenerating encryption keys, 91  
S
saving  
draft email messages, 12  
email messages, 12  
images, 51  
MMS messages, 22  
PIN messages, 17  
searches, 25  
sent email messages, 13  
SMS messages, 20  
web page requests, 51  
web pages, 51  
self tests, 92, 137  
scheduling  
storing passwords, 91  
third-party programs accessing connections with the  
device, 97  
third-party programs accessing external connections,  
96  
third-party programs accessing personal information,  
97  
third-party programs transmitting data, 95  
TLS, 52  
appointments, 59  
appointments quickly, 60  
meetings, 60  
screen  
home screen background, 80  
options, 79  
turning on, 79  
scrolling  
horizontally in attachments, 29  
in opposite direction, 140  
through calendar views, 133  
searches  
turning off device password, 90  
verifying software, 92  
WTLS, 52  
sender  
creating filters using, 15  
searching by, 26  
sending  
deleting saved, 25  
editing saved, 25  
recalling saved, 25  
saving, 25  
viewing last, 26  
address book attachments, 12  
email messages, 11  
viewing saved, 25  
searching  
images in messages, 50  
links in messages, 50  
messages from different accounts, 11  
MMS messages, 21  
MMS messages from calendar, 22  
MMS messages from pictures list, 22  
PIN messages, 17  
about, 25  
by recipient, 26  
by sender, 26  
by service, 25  
by subject, 26  
remote address book, 57  
setting search criteria, 25  
shortcuts, 26  
SMS messages, 19  
web page addresses, 51  
within attachments, 118  
sent items  
security  
hiding, 109  
hiding SMS, 113  
redirecting to device, 15  
saving, 13  
additional features, 137  
certificate servers, 137  
certificates, 137  
changing device password, 89  
154  
 
viewing, 13  
programs, 81, 139  
tasks in the calendar, 134  
tracked changes, 119  
See also viewing  
service books  
about, 101  
accepting, 101  
deleting, 101  
silencing  
receiving, 101  
alarm, 67  
restoring deleted, 101  
viewing, 101  
device, 77  
size, database, 105  
skipped content, 119  
setting  
alarm, 67  
about, 45  
alarm volume, 67  
cursor speed, 36  
default volume for calls, 46  
device password, 89  
folder redirection, 15  
font, 80  
corporate extension dialing, 45  
default area code, 45  
default country code, 45  
about, 19  
home screen background, 80  
importance level of messages, 12  
language, 83  
out-of-office reply from device, 14  
owner information, 93  
profiles, 75  
adding contacts, 20  
deleting, 20  
delivery confirmation, 113  
display more items in thread, 113  
finding number, 19  
forwarding, 20  
search criteria, 25  
theme, 80  
frequently asked questions, 113  
hiding sent, 113  
TLS, 129  
opening, 19  
TTY, 46  
options, 114  
voice mail options, 45  
WTLS, 129  
removing history, 20  
replying, 20  
See also editing; changing  
shortcuts  
resending, 20  
saving, 20  
sending, 19  
for attachments, 29  
for calculator, 69  
for calendar, 61  
for changing options, 140  
for clearing fields, 140  
for editing text, 140  
for messages, 16  
for navigating screens, 140  
for searching, 26  
for typing, 36  
turning off AutoText, 36  
typing SMS numbers, 19  
See also messages  
snooze  
setting for alarm, 67  
setting for calendar, 134  
setting for tasks, 134  
using for alarm, 67  
software version, 105  
sorting, PIM items by category, 57  
sounds, See profiles  
speakerphone  
for using the browser, 52  
for using the phone, 46  
Home screen shortcuts, 37  
using on Home screen, 139  
showing  
using during calls, 42  
specified case, definition, 35  
speed dial  
155  
 
assigning numbers, 43  
assigning to contacts, 43  
deleting, 43  
text messages, See SMS messages  
editing, 43  
about, 80  
moving contacts, 43  
using, 41  
deleting, 81  
downloading, 81  
viewing list, 43  
setting, 80  
subject  
third-party programs  
connections on the device, 97  
data transmissions, 95  
external connections, 96  
permissions, 96  
creating filters using, 15  
searching by, 26  
viewing more of, 110  
synchronization  
frequently asked questions, 121  
over the wireless network, 32  
synchronizing  
personal information, 97  
setting permissions for, 95  
three-way calls  
making, 43  
requirements, 126  
calendar, 31  
contacts, 31  
memos, 31  
about, 52  
messages, See email reconciliation  
setting, 129  
tracked changes, viewing, 119  
T
about, 45  
requirements for using, 126  
setting, 46  
tasks  
applying categories, 57  
changing status of, 63  
clearing all categories, 132  
creating, 63  
creating categories, 56  
deleting, 63  
deleting categories, 57  
dismissing all reminders, 134  
frequently asked questions, 63  
number of, 132  
alarm, 67  
all notification, 77  
automatic backlighting, 79  
AutoText for SMS messages, 36  
Bluetooth radio, 71  
device automatically, 85  
device password, 90  
filters, 15  
out-of-office reply automatically, 14  
profile exceptions, 76  
speakerphone during calls, 42  
turning on  
opening, 63  
setting notification for, 75  
showing in the calendar, 134  
snooze, 134  
sorting by category, 57  
synchronizing, 31  
A-GPS support, 40  
alarm snooze, 67  
Bluetooth radio, 71  
browser push, 54  
calendar snooze, 134  
content compression, 91  
text  
cutting or copying, 36  
pasting, 36  
shortcuts for editing, 140  
156  
 
content protection, 90  
device automatically, 85  
device password, 89  
password keeper passwords, 92  
presentations, 28  
program details, 53  
device screen, 79  
saved searches, 25  
filters, 15  
sent items, 13  
profile exceptions, 76  
speakerphone during calls, 42  
tasks snooze, 134  
wireless email reconciliation, 31  
wireless PIM synchronization, 32  
service books, 101  
size of MMS messages, 116  
specific date in calendar, 59  
speed dial list, 43  
spreadsheets, 28  
table of contents of file attachments, 27  
terms of last search, 26  
See also opening; showing  
typing  
CAP lock, 36  
copy text, 36  
cut text, 36  
voice mail  
frequently asked questions, 36  
Home screen shortcuts, 37  
NUM lock, 36  
checking, 41  
setting options, 45  
paste text, 36  
about, 46  
setting cursor speed, 36  
shortcuts, 36  
setting notification for, 46  
volume  
using AutoText, 35  
adjusting for phone, 42  
alarm, 67  
controlling automatically, 44  
U
setting default for calls, 46  
device, 90  
W
keyboard, 90  
wait  
about, 57  
adding, 57  
V
viewing  
address, 50  
animated graphics, 128  
canceling requests, 50  
copying addresses, 50  
opening, 49  
refreshing, 50  
saving, 51  
animated graphics, 128  
AutoText entries, 35  
contacts, 55  
filed messages, 13  
filters, 15  
saving requests, 51  
select mode, 49, 128  
sending addresses, 51  
setting notification for, 75  
showing placeholders, 50  
submitting forms, 128  
view mode, 49, 128  
viewing files from, 51  
images, 50  
information about file attachments, 28  
list of programs, 53  
mailing lists, 55  
memos, 65  
MMS messages, 21  
next and previous web pages, 50  
157  
 
User Guide  
viewing home page, 50  
selecting, 87  
viewing images, 50  
viewing next and previous, 50  
See also browser  
setting connection speed, 88  
turning off services, 87  
about, 32  
wireless  
backup, 33  
requirements, 121  
email reconciliation, 31  
PIM synchronization, 32  
restore, 33  
turning on, 32  
wireless transport layer security, See WTLS  
WTLS  
wireless email reconciliation, turning on, 31  
wireless network  
about, 52  
connecting to, 87  
setting, 129  
disconnecting from, 87  
frequently asked questions, 87  
registering with, 88  
Z
zooming images, 50  
158  
 

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